Hotel Arrizul Congress
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Summary of reviewsHotel Arrizul Congress consistently receives high praise for its exemplary location, nestled in a non-touristy yet central area that makes it an ideal base for city exploration. The favorable proximity to the beach, old town and vibrant Gros neighborhood ensures guests can easily access key attractions, shops and local bars with pintxos. This accessibility is further enhanced by nearby secure parking, praised for its convenience.
The hotel's breakfast is another highlight, providing a diverse and hearty selection that features cold cuts, Spanish omelette, cereals, fruits, pastries and freshly-made hot dishes. Despite some guests finding the price slightly high, the quality and variety of the breakfast offerings, coupled with the friendly service, justify the expense for many.
Rooms at Hotel Arrizul Congress are noted for their cleanliness and modern decor. Guests appreciate the comfort of the beds, new bathrooms and the cheerful ambiance of the spacious rooms, particularly the triple rooms. Minor criticisms related to the small size of single rooms and their perceived value do arise, but the overall impression remains positive thanks to the well-maintained environment and friendly staff.
Cleanliness stands out as a defining characteristic of the hotel. Both rooms and common areas are frequently described as spotless and well-maintained, contributing significantly to a pleasant stay. This meticulous attention to cleanliness is complemented by the exceptionally friendly and helpful staff, who are consistently praised for their warm and welcoming demeanor. The staff's readiness to provide assistance and advice enhances the overall guest experience, ensuring that visitors feel well cared for.
Parking solutions at the hotel cater well to guests with a secure private garage conveniently located nearby. While some note the external parking can be tricky, the hotel's clear instructions and helpful reception staff mitigate this concern, adding to the stay's convenience.
Comfortable beds receive favorable reviews with many guests appreciating the spacious and cozy bedding. Despite minor issues like firm mattresses and unusual pillow shapes for some, the general consensus leans towards a restful sleep experience.
While there are mixed opinions on whether the hotel fully meets four-star expectations—citing room size and certain lacking amenities—its excellent location, clean and comfortable rooms and friendly service paint a positive overall picture. Hotel Arrizul Congress stands out as a top choice for visitors seeking a well-located, clean and welcoming stay in the city.
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The hotel's breakfast is another highlight, providing a diverse and hearty selection that features cold cuts, Spanish omelette, cereals, fruits, pastries and freshly-made hot dishes. Despite some guests finding the price slightly high, the quality and variety of the breakfast offerings, coupled with the friendly service, justify the expense for many.
Rooms at Hotel Arrizul Congress are noted for their cleanliness and modern decor. Guests appreciate the comfort of the beds, new bathrooms and the cheerful ambiance of the spacious rooms, particularly the triple rooms. Minor criticisms related to the small size of single rooms and their perceived value do arise, but the overall impression remains positive thanks to the well-maintained environment and friendly staff.
Cleanliness stands out as a defining characteristic of the hotel. Both rooms and common areas are frequently described as spotless and well-maintained, contributing significantly to a pleasant stay. This meticulous attention to cleanliness is complemented by the exceptionally friendly and helpful staff, who are consistently praised for their warm and welcoming demeanor. The staff's readiness to provide assistance and advice enhances the overall guest experience, ensuring that visitors feel well cared for.
Parking solutions at the hotel cater well to guests with a secure private garage conveniently located nearby. While some note the external parking can be tricky, the hotel's clear instructions and helpful reception staff mitigate this concern, adding to the stay's convenience.
Comfortable beds receive favorable reviews with many guests appreciating the spacious and cozy bedding. Despite minor issues like firm mattresses and unusual pillow shapes for some, the general consensus leans towards a restful sleep experience.
While there are mixed opinions on whether the hotel fully meets four-star expectations—citing room size and certain lacking amenities—its excellent location, clean and comfortable rooms and friendly service paint a positive overall picture. Hotel Arrizul Congress stands out as a top choice for visitors seeking a well-located, clean and welcoming stay in the city.
Luxury Hotel
Featured in lists of luxury hotels, Hotel Arrizul Congress offers quality accommodation and service suitable for a high-end visit to San Sebastian.
Hotel near The Beach
This hotel is sandwiched between the city beach and the old town. It is a good base for exploring the Basque Country.
Family Friendly Hotel
The suites at this stylish hotel are great for families. It has a restaurant and deli offering kids' menus. The hotel features outdoor play equipment and offers a babysitting service.
Business Hotel
This hotel has a business center and a meeting room. They offer free Wi-Fi and concierge services. The hotel provides a free manager's reception and has laundry facilities.
Accessible Hotel
This hotel features 'entire unit wheelchair accessible' rooms, which are accessible by elevator. Bathrooms in these rooms include walk-in showers or standard baths with showers. Additionally, the hotel provides wheelchair access to its restaurant.
Hotel with Gym
The hotel has fitness amenities.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Hotel Arrizul Congress boasts an enviable location that guests consistently praise. It is conveniently situated in a non-touristy yet central area, making it an ideal base for exploring the city. Guests appreciate its proximity to the beach, the old town and the bustling Gros neighborhood. The hotel is nestled in a quiet, comfortable setting, ensuring a peaceful stay while still being close to main attractions, shopping areas and the vibrant local atmosphere with bars and pintxos.
Visitors also highlight the convenience of nearby secure parking, which is just a short walk from the hotel. Additionally, the hotel’s accessibility is highly valued with key areas of interest mere minutes away on foot, including the fabulous surf beach and renowned Kursaal venue. The central and well-connected location makes it perfect for both short and extended stays.
Overall, the combination of an excellent location, superb service from the attentive staff and a clean, well-maintained environment enhances the overall guest experience at Hotel Arrizul Congress. This makes it a top choice for visitors looking to explore the city with ease and comfort.
Hotel Arrizul Congress offers a diverse and hearty breakfast that has garnered much appreciation from guests. The breakfast selection is extensive, featuring cold cuts, Spanish omelette, cereals, fruits and a mouth-watering pastry selection. Eggs are prepared to order and there is a commendable variety of cheeses, vegetables and beverages like juice, tea and coffee. Many guests have highlighted the freshness and flavor of the hot dishes, made on the spot.
Staff providing breakfast are consistently described as very friendly and attentive, contributing to an overall positive experience. Words like wonderful, amazing, very good, excellent and perfect frequently appear in guest feedback, underscoring the high quality and satisfaction with the morning meal.
However, a recurring note in several reviews is the expense of breakfast with some guests considering the €17 per person charge to be excessive. Despite this, the variety and quality seem to justify the cost for many. Some detractors mention that breakfast is not included in the room price and there are other criticisms related to the breakfast being somewhat limited or not starting until 8 o'clock. Nonetheless, the majority opinion paints a picture of a satisfying and comprehensive breakfast experience at this well-located hotel.
Hotel Arrizul Congress receives mixed reviews regarding room size but consistently praises cleanliness, comfort and modern decor. Guests appreciate the pleasant and cheerful ambiance of the rooms, noting the comfortable beds and new, clean bathrooms. Many find the spaciousness of certain rooms, like the triple rooms, quite satisfying. The hotel is well-located in a nice neighborhood, further enhancing guest satisfaction. However, some reviews mention that the smaller rooms do not justify the price with single rooms in particular being singled out as too cramped for a 4-star rating. Nonetheless, the overall impression is of a clean, well-kept hotel with friendly staff and an accommodating atmosphere.
Hotel Arrizul Congress has garnered favorable reviews for its beds, consistently described as very comfortable by multiple guests. Many found the beds to be large and spacious, adding to their sleep experience. The bedding also received positive mentions with remarks about its comfort contributing to an enjoyable stay. While some guests pointed out that the mattresses were a bit hard and the pillows shaped unusually like long sausages, these minor issues did not overshadow the overall positive feedback on bed comfort. Additionally, a mention of a room on the sixth floor having an extra topper on the mattress suggests that the hotel is attentive to enhancing guest comfort. However, the extra bed in the form of a sofa bed did not meet the same comfort standards. Despite this, the spaciousness of the rooms and the general comfort of the beds make Hotel Arrizul Congress a commendable choice for a restful night's sleep.
Hotel Arrizul Congress has received extensive praise from guests for its impressive standards of cleanliness. Visitors frequently highlight the spotless condition of both rooms and bathrooms, emphasizing the hotel's modern and well-maintained facilities. The rooms are described as clean, spacious and exuding comfort with many noting the new and tidy bathrooms. The hotel consistently earns high marks for a broad array of clean spaces, including the beautiful lobby area. Guests appreciate the meticulous attention to detail, underscoring the hotel's impeccable cleanliness. The overall ambiance is described as very tidy, contributing significantly to a pleasant stay.
Hotel Arrizul Congress boasts an exceptionally friendly and helpful staff, who consistently receive praise for their warm and welcoming demeanor. Guests appreciate the attentiveness and competence of the reception team, along with the overall kindness and professionalism displayed by the entire staff. The hotel's service is highlighted as excellent with particular mention of the staff's willingness to provide assistance and advice. From the hotel manager to the receptionists, everyone is noted for being extremely pleasant and friendly. Although there are occasional mentions of less friendly interactions, the majority of reviews focus on the exceptional service and the positive, friendly atmosphere created by the staff. This focus on guest treatment, along with the excellent location, contributes significantly to a pleasant stay at Hotel Arrizul Congress.
Hotel Arrizul Congress offers several parking solutions catering well to guests traveling by car. The parking facilities include a secured private garage located approximately 200 meters from the hotel. Despite being in a separate building, the garage is conveniently close and can be easily accessed with clear instructions provided by the hotel. Many reviewers found the availability of parking a significant benefit, enhancing the convenience of their stay.
It's advisable to reserve a parking spot in advance to ensure availability, particularly given the challenges of finding parking in the area despite the aid of apps. Though the parking may be somewhat tricky and expensive to some, the hotel's reception staff are noted for their helpfulness in suggesting parking solutions and they do an excellent job of simplifying the process with maps and detailed instructions.
Guests appreciate that parking is permitted until the evening on the day of departure and that there are numerous dining and bar options within walking distance, reducing the need to lounge on-site. However, the limited on-site parking space and the necessity to park outside the hotel are noted points of concern. Although the parking location may not be ideal for everyone, its proximity and the secure nature of the garage make it a practical and valued feature for many visitors.
Hotel Arrizul Congress has garnered mixed reviews regarding its four-star rating. Guests frequently mention that the hotel does not meet the standard expected from a four-star property with particular focus on the lack of amenities such as tissue boxes, small room sizes and the absence of breakfast options or a bar. Some reviews highlighted that the rooms are overpriced for their size, noting that they are too tiny to comfortably accommodate a family or offer satisfactory views.
On the positive side, the location of the hotel is often praised. A few guests affirmed that the hotel deserves its four-star rating, indicating that it met their expectations in terms of service and facilities. However, communication issues due to staff's limited English proficiency were also pointed out, contributing to an overall disappointing experience for some.
Overall, while the hotel benefits from a good location, it may not fully align with the expectations for a four-star establishment according to several guests.
Location Show Map
Location
Visitors also highlight the convenience of nearby secure parking, which is just a short walk from the hotel. Additionally, the hotel’s accessibility is highly valued with key areas of interest mere minutes away on foot, including the fabulous surf beach and renowned Kursaal venue. The central and well-connected location makes it perfect for both short and extended stays.
Overall, the combination of an excellent location, superb service from the attentive staff and a clean, well-maintained environment enhances the overall guest experience at Hotel Arrizul Congress. This makes it a top choice for visitors looking to explore the city with ease and comfort.
Breakfast
Staff providing breakfast are consistently described as very friendly and attentive, contributing to an overall positive experience. Words like wonderful, amazing, very good, excellent and perfect frequently appear in guest feedback, underscoring the high quality and satisfaction with the morning meal.
However, a recurring note in several reviews is the expense of breakfast with some guests considering the €17 per person charge to be excessive. Despite this, the variety and quality seem to justify the cost for many. Some detractors mention that breakfast is not included in the room price and there are other criticisms related to the breakfast being somewhat limited or not starting until 8 o'clock. Nonetheless, the majority opinion paints a picture of a satisfying and comprehensive breakfast experience at this well-located hotel.
Rooms
Beds
Cleanliness
Staff
Parking
It's advisable to reserve a parking spot in advance to ensure availability, particularly given the challenges of finding parking in the area despite the aid of apps. Though the parking may be somewhat tricky and expensive to some, the hotel's reception staff are noted for their helpfulness in suggesting parking solutions and they do an excellent job of simplifying the process with maps and detailed instructions.
Guests appreciate that parking is permitted until the evening on the day of departure and that there are numerous dining and bar options within walking distance, reducing the need to lounge on-site. However, the limited on-site parking space and the necessity to park outside the hotel are noted points of concern. Although the parking location may not be ideal for everyone, its proximity and the secure nature of the garage make it a practical and valued feature for many visitors.
4 Star
On the positive side, the location of the hotel is often praised. A few guests affirmed that the hotel deserves its four-star rating, indicating that it met their expectations in terms of service and facilities. However, communication issues due to staff's limited English proficiency were also pointed out, contributing to an overall disappointing experience for some.
Overall, while the hotel benefits from a good location, it may not fully align with the expectations for a four-star establishment according to several guests.
No, Hotel Arrizul Congress doesn't have any pool.
No, a spa isn't available at Hotel Arrizul Congress.
No, Hotel Arrizul Congress doesn't allow dogs.
Yes, parking facilities are available at Hotel Arrizul Congress.
Yes, Hotel Arrizul Congress has a gym.
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