AC Hotel San Sebastián de los Reyes by Marriott
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Summary of reviewsThe AC Hotel San Sebastián de los Reyes by Marriott is highly regarded for its strategic location, making it a convenient choice for both business travelers and tourists. Its proximity to Madrid-Barajas Airport and major highways ensures easy access and stress-free parking. Nestled in a quiet area near a large shopping center, the hotel provides a peaceful retreat while offering a range of shopping and dining options. Guests appreciate the friendly staff and quality services, contributing to the hotel’s reputation as an ideal base for exploring the outskirts of Madrid.
The hotel receives accolades for its spacious, modern, and elegantly designed rooms, which are consistently praised for their comfort and cleanliness. Guests highlight the quality of the beds, ample bathroom space, and functional amenities, enhancing the overall experience for both leisure and business travelers.
Cleanliness is a standout feature, with the hotel maintaining a superb standard across rooms, bathrooms, and common areas. The minimalist design and quiet ambiance further contribute to a comfortable stay, complemented by a welcoming atmosphere created by the attentive and efficient staff.
The breakfast experience receives mixed feedback, with many guests appreciating the variety and quality of options, although some express a desire for more hot items and quicker service. Despite these minor critiques, the hotel's breakfast is generally well-regarded.
Wi-Fi services present a mixed picture; while guests generally find the connection fast and reliable, access is limited to loyalty program members, with some issues of instability noted on the first floor. Nevertheless, most guests report a positive experience, especially in public areas.
The comfort of the beds is a highlight, with guests frequently praising the mattresses and pillow options, ensuring a restful night's sleep and contributing to a pleasant stay.
Overall, while the hotel is praised for its comfortable environment, excellent staff, and cleanliness, some guests feel it may not fully meet the luxury expectations of a four-star establishment. Despite these views, the hotel remains a popular choice, particularly for those seeking proximity to the airport and a tranquil setting near Madrid.
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The hotel receives accolades for its spacious, modern, and elegantly designed rooms, which are consistently praised for their comfort and cleanliness. Guests highlight the quality of the beds, ample bathroom space, and functional amenities, enhancing the overall experience for both leisure and business travelers.
Cleanliness is a standout feature, with the hotel maintaining a superb standard across rooms, bathrooms, and common areas. The minimalist design and quiet ambiance further contribute to a comfortable stay, complemented by a welcoming atmosphere created by the attentive and efficient staff.
The breakfast experience receives mixed feedback, with many guests appreciating the variety and quality of options, although some express a desire for more hot items and quicker service. Despite these minor critiques, the hotel's breakfast is generally well-regarded.
Wi-Fi services present a mixed picture; while guests generally find the connection fast and reliable, access is limited to loyalty program members, with some issues of instability noted on the first floor. Nevertheless, most guests report a positive experience, especially in public areas.
The comfort of the beds is a highlight, with guests frequently praising the mattresses and pillow options, ensuring a restful night's sleep and contributing to a pleasant stay.
Overall, while the hotel is praised for its comfortable environment, excellent staff, and cleanliness, some guests feel it may not fully meet the luxury expectations of a four-star establishment. Despite these views, the hotel remains a popular choice, particularly for those seeking proximity to the airport and a tranquil setting near Madrid.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The AC Hotel San Sebastián de los Reyes by Marriott boasts a strategic location that caters to both business travelers and tourists. Its proximity to Madrid-Barajas Airport makes it an excellent choice for those arriving by air, with numerous reviews emphasizing its ease of access and stress-free parking. Situated near a large shopping center, guests enjoy the convenience of shopping and dining options just steps away. The hotel offers a clean, modern, and comfortable stay in a quiet area, providing a tranquil retreat from the bustling city. Its connection to major highways, particularly the A1, allows for easy transit around Madrid and makes the city center quite accessible. Additionally, the hotel is praised for its friendly staff and the quality of services offered. Overall, the balanced blend of ease of transport, nearby amenities, and a peaceful environment contributes to its favorable reputation as an ideal base for exploring the outskirts of Madrid.
The breakfast experience at AC Hotel San Sebastián de los Reyes by Marriott seems to elicit mixed feelings among guests. Many reviewers appreciate the breakfast for its good quality and variety, describing it as very good or even a delight, with fresh and plentiful options catering to a range of tastes. A few guests highlighted the magnificent quality of the breakfast offerings, recommending the room and breakfast package as a worthwhile option.
However, there are several criticisms regarding the breakfast service. Some guests noted a lack of variety and quantity, with a need for more hot food options and a higher turnover rate. Issues such as machines for specific drinks being absent and the buffet area being too cold were mentioned. Waiting times for refilling items like orange juice were noted, as were occasional discomfort due to large groups depleting the buffet. Additionally, some felt that the breakfast did not quite meet the expectations for a 4-star hotel and could be more varied.
Overall, while many guests were pleased with their breakfast experience, there is a consensus that improvements in variety and service efficiency could enhance the overall breakfast offering at the hotel.
The AC Hotel San Sebastián de los Reyes by Marriott garners consistent praise for its spacious, modern, and elegant rooms. Guests appreciate the comfortable and clean accommodations, highlighting the quality of the beds and the ample bathroom space, often described as spotlessly clean. The hotel's decor and pleasant ambiance enhance the overall experience, while the functional in-room amenities, such as coffee and tea facilities, add a touch of convenience. Despite a few minor complaints regarding heating and television functionality, the general sentiment is that of satisfaction with the well-maintained and tastefully designed rooms. The hotel's proximity to a commercial area also adds to its appeal, making it a favorable choice for both leisure and business travelers.
At AC Hotel San Sebastián de los Reyes by Marriott, a restful night's sleep is almost guaranteed thanks to highly praised comfort levels in the guest rooms. The beds are consistently described as very comfortable, with many reviews highlighting both the mattresses and pillows as being excellent. Guests appreciate the option of choosing from different types of pillows to suit personal preferences, further enhancing the experience. While one review did mention a small bed, this is outweighed by numerous comments on the comfort and quality of the bedding overall. The hotel is noted as a modern facility, complemented by thoughtful amenities such as a fabulous basin and a powerful shower, ensuring a pleasant stay along with the exceptional sleep experience.
The AC Hotel San Sebastián de los Reyes by Marriott stands out as a haven of cleanliness and comfort, making it a top choice for travelers seeking a spotless stay. Reviews consistently highlight the immaculate state of the rooms, bathrooms, and common areas, with superb cleaning practices ensuring guests' satisfaction. The modern minimalist design complements the well-maintained facilities, offering spacious and comfortable accommodations. Guests also appreciate the hotel's quiet ambiance, further enhancing their relaxation. The friendly and helpful staff contribute to the welcoming atmosphere, demonstrating remarkable personal service and efficiency. Thanks to the excellent overall condition and high standards of cleanliness, this hotel provides a reliable and comfortable experience, whether it's for a single night or an extended stay.
Visitors to the AC Hotel San Sebastián de los Reyes by Marriott frequently commend the hotel for its exceptional staff, describing them as consistently attentive, friendly, and professional. The front desk team, despite some critique about specific training gaps, is largely characterized as welcoming and accommodating, contributing to a positive check-in experience. Housekeeping receives appreciative mentions for their diligent work, and service staff, particularly in the restaurant, are recognized for their efficiency and attentiveness. Guests highlight the thorough attention paid to detail and customer care across various areas of the hotel. The overall service is frequently noted as excellent, with friendly interactions creating a welcoming atmosphere. While there are minor concerns regarding communication skills at the reception, the prevailing sentiment is one of satisfaction, with staff frequently going above and beyond to assist hotel guests, enhancing their stay and making many willing to recommend the hotel to others, particularly those needing proximity to the airport.
At AC Hotel San Sebastián de los Reyes by Marriott, guests have had mixed experiences with the Wi-Fi services. Many reviews highlight the good Wi-Fi quality, describing it as fast and reliable, particularly in rooms. However, there are notable drawbacks reported by some guests. The Wi-Fi is free only for loyalty program members, and others may need to pay for internet access, which has led to some dissatisfaction. Additionally, while the Wi-Fi is generally good, there are instances, especially on the first floor, where the connection proved to be unstable and slow, resulting in inconvenience for guests. The free connectivity appears to be most stable in public areas like the reception rather than in individual rooms, where some guests faced challenges, including needing room changes to improve access. Despite these issues, the overall impression reveals a generally positive Wi-Fi experience for those who gain complimentary access.
AC Hotel San Sebastián de los Reyes by Marriott offers a generally pleasant stay according to guest reviews, though it might not fully meet expectations for a four-star establishment. The hotel receives praise for its comfortable and well-presented environment, with exceptional and superb comments highlighting its overall appeal. Guests frequently commend the friendly and accommodating staff, noting particularly positive interactions with reception personnel during late check-ins. However, there are mentions that some guests find the rooms smaller than they expected for a hotel of this rating, and there are remarks about the hotel's extra services not meeting typical four-star standards. The breakfast is described as standard but good, providing a satisfactory start to the day. While the hotel maintains a clean and appealing atmosphere, some believe it may not fully deliver the luxury experience anticipated of a four-star accommodation.
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Location
Breakfast
However, there are several criticisms regarding the breakfast service. Some guests noted a lack of variety and quantity, with a need for more hot food options and a higher turnover rate. Issues such as machines for specific drinks being absent and the buffet area being too cold were mentioned. Waiting times for refilling items like orange juice were noted, as were occasional discomfort due to large groups depleting the buffet. Additionally, some felt that the breakfast did not quite meet the expectations for a 4-star hotel and could be more varied.
Overall, while many guests were pleased with their breakfast experience, there is a consensus that improvements in variety and service efficiency could enhance the overall breakfast offering at the hotel.
Rooms
Beds
Cleanliness
Staff
Wi-Fi
4 Star
No, AC Hotel San Sebastián de los Reyes by Marriott doesn't have any pool.
Yes, a spa is available at AC Hotel San Sebastián de los Reyes by Marriott.
No, AC Hotel San Sebastián de los Reyes by Marriott doesn't allow dogs.
No, parking facilities aren't available at AC Hotel San Sebastián de los Reyes by Marriott.
Yes, AC Hotel San Sebastián de los Reyes by Marriott has a gym.
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