Silverwater Resort Phillip Island

San Remo -38.52302200, 145.39139300 , 17 Potters Hill Road (Show on Map)
8.1
Very Good


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Summary of reviewsSilverwater Resort Phillip Island, nestled in a peaceful and picturesque location, is a favored retreat for guests. Its serene surroundings, prime location and stunning vistas of Western Port Bay make it an ideal getaway. Families particularly appreciate the resort's proximity to local attractions, shops, beaches and restaurants, ensuring a perfect blend of accessibility and seclusion.

Guests consistently praise the resort's buffet breakfast for its quality and attentive service. While some feel that the price is a bit high and there could be more vegetarian and healthy options, the breakfast offerings are generally regarded as delicious and satisfying. The dinner experience is similarly positive with highlights such as the Cajun chicken wings and seafood. Although the restaurant can be pricey, the ambiance, quality of food and happy hour cocktails are well-received.

The spacious, clean and comfortable rooms are another strong point for Silverwater Resort with many guests enjoying the modern amenities and beautiful sea views from large balconies. While there are occasional critiques about outdated furniture and minor maintenance issues, the overall accommodation experience is positive.

In terms of cleanliness, reviews are mixed. Many guests find the rooms and facilities to be clean and well-maintained, though some report issues like dirty carpets and ants. The staff, especially at reception and housekeeping, receive high marks for their friendliness and professionalism, contributing to a pleasant stay.

The resort's amenities, such as the pools, gym and tennis courts, offer additional recreational opportunities. The pools, both indoor and outdoor, are generally well-liked, particularly by families with children. However, there are occasional complaints about cleanliness and overcrowding. The gym is appreciated despite its small size and limited equipment. The well-maintained tennis courts add another layer of enjoyment, despite minor lighting issues.

Parking at the resort is mostly convenient with the added benefit of free car charging ports for electric vehicles, though some guests note difficulties with space and access. The family-friendly atmosphere, including activities like the playground and trampoline, ensures that children remain entertained throughout their stay.

Overall, Silverwater Resort Phillip Island offers a luxurious and relaxing experience with its beautiful setting, excellent amenities and friendly service. While there are areas for improvement, the resort remains a great choice for visitors seeking a memorable escape to Phillip Island.
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Family Friendly Resort
This resort offers a wide range of activities suitable for families, including a games room and sports courts. The accommodation options include apartments with full kitchen facilities, ideal for self-catering families. There are indoor and outdoor play areas.

Resort with Swimming Pool
The resort offers both indoor and outdoor heated pools. It is a popular destination, especially for families with children, and guests appreciate the warm and clean pool facilities.

  Heated Pool    Indoor Pool  


Resort with Parking
Silverwater Resort Phillip Island provides parking for its guests. The resort is located near the Phillip Island Bridge and offers panoramic views.

Resort with Tennis Courts
Silverwater Resort offers tennis courts as part of its facilities.

Resort with Heated Pool
Silverwater Resort Phillip Island has both a heated indoor lap pool and a solar-heated outdoor pool. Additional facilities include a spa and steam room.

Resort with Spa

Romantic Resort

Resort with Gym

5-Star Resort

Resort with Indoor Pool

Room Types
Resort Room This room features a flat-screen TV with satellite channels.

One-Bedroom Apartment This apartment features a fully equipped kitchen, laundry facilities and a private balcony or terrace with BBQ.

Two-Bedroom Apartment This apartment features a fully equipped kitchen, laundry facilities and a private balcony or terrace with BBQ.

Three-Bedroom Apartment This apartment features a fully equipped kitchen, laundry facilities and a private balcony or terrace with BBQ.

Guest Reviews
8.1
Very Good
Location
Nestled in a peaceful and picturesque area, Silverwater Resort Phillip Island offers an ideal retreat with its prime location and stunning surroundings. Guests consistently praise the resort for its quiet and relaxing atmosphere, which provides a perfect respite from the hustle and bustle of daily life. The convenience of its location is a standout feature with easy access to the main attractions of Phillip Island and nearby San Remo.

The views from the resort are a highlight with many guests noting the breathtaking scenery, including sweeping vistas of Western Port Bay and beautiful water outlooks. The resort's elevated position on top of a hill further enhances these stunning visuals, making it a perfect spot for nature lovers and those seeking a tranquil environment.

Families find the location particularly convenient, as it is close to various tourist hotspots, local shops, beaches and restaurants. The resort is well-suited for kids and offers a great balance between accessibility and seclusion. Additionally, the resort's spacious and well-maintained grounds add to the appeal, providing ample room for relaxation and recreation.

Overall, Silverwater Resort's location, combined with its excellent facilities and scenic views, makes it a fantastic choice for a getaway to Phillip Island.

Breakfast
Silverwater Resort Phillip Island offers a generally positive breakfast experience, filled with good food and attentive service. The buffet breakfast receives frequent praise for being lovely, delicious and among the best when compared to similar hotels and resorts. The staff, particularly at the breakfast service, are noted for their friendliness and exceptional service, often going out of their way to make guests feel at home.

However, some guests feel the breakfast could offer better value for money, pointing out that at $25 per person, it can be a bit pricey. There is a call for a wider variety of options, particularly for vegetarian and vegan guests with some suggestions to include more healthy choices like fresh fruit, seeds and fresh juice. Occasionally, guests mention that the selection can seem limited and modest for the hotel's category.

Despite these areas for improvement, many reviews highlight the buffet breakfast as a strong point, describing it as a great start to the day with tasty offerings that include everything needed for a satisfactory meal. While some feel the breakfast should ideally be included in the room price, many commend the overall quality and the excellent value it provides.

Dinner
The dinner experience at Silverwater Resort Phillip Island generally receives positive remarks from guests. The menu has seen notable improvements with dishes like the Cajun chicken wings and Rogan Josh on the tapas menu earning praise. Many reviews highlight the delicious food and commend the variety of meals available, deeming the dining experience worth the money. Guests particularly enjoyed spending time at the bar and restaurant, especially during happy hour when cocktails were a delight.

Several guests had memorable dinners, mentioning the excellent service and lovely ambiance of the restaurant. The seafood, in particular, stood out as being exceptionally delicious. While some found the restaurant slightly expensive, many agreed that the quality of food was very good, describing it as super good and absolutely fabulous.

However, there were a few areas of criticism. Some guests felt the restaurant was limited in its offerings and found it pricey. There were occasional disappointments, such as the absence of steak and lamb, cold food and some dishes not meeting expectations. Additionally, a few reviews mentioned that the restaurant closed early and pointed out abrupt and unwelcoming staff behavior. Despite these minor drawbacks, most guests had a pleasant dining experience at the resort.

Rooms
Silverwater Resort Phillip Island offers a range of accommodations that generally receive positive feedback for their spaciousness and cleanliness. Guests appreciate the well-fitted out units and find the three-bedroom apartments particularly beautiful and very accommodating. Many reviewers highlighted the comfort and modernity of the rooms with large balconies and stunning sea views adding to the appeal.

Although the general consensus is that the rooms are clean and well-ventilated, many feel that some areas, especially the furniture, are due for an update. A common critique is that the rooms are starting to look a bit tired and could benefit from refurbishment. Issues with sliding glass doors and the need for new carpets were also noted.

On the downside, some guests mentioned that certain rooms were small and had limited space. Occasional cleanliness issues, such as mold in the shower and unhygienic conditions, were reported. Noise from above accommodations and the absence of amenities like free bottled water, electric blankets or smart TVs were also points of dissatisfaction.

Despite these concerns, many guests found the apartments comfortable and well-equipped for family stays. The resort's facilities, friendly staff and nice overall setting contributed positively to the experience. While improvements are needed in certain areas, the spacious and clean rooms, combined with beautiful views, make Silverwater Resort an inviting option for visitors to Phillip Island.

Beds
Visitors to the Silverwater Resort Phillip Island had mixed experiences when it came to the comfort of the beds. While some guests appreciated the large, warm and comfortable beds and found them to be super comfy and ideal for a restful night's sleep, others had less favorable opinions. The critique was mainly focused on the beds being too hard, firm or outright uncomfortable with several guests noting that they experienced backaches as a result. The pillows also received mixed feedback with some finding them too high or hard. Noise was another point of concern with noisy beds and sheets disrupting sleep for a few guests. Despite these issues, the resort did have its share of satisfied customers who found the beds more than adequate for their needs.

Cleanliness
Silverwater Resort Phillip Island offers a mixed bag when it comes to cleanliness. Many guests praise the rooms as very clean, comfortable and well-ventilated with comments highlighting spotless apartments and well-maintained facilities. However, several reviews point out that certain aspects of the resort are in need of attention. The carpets, especially in the bedrooms, were often mentioned as dirty or sticky. The pool area and some common spaces received criticism for being run down and not well-kept. Issues such as ants in the rooms, mould on bedsheets and cockroaches in the bathrooms were also highlighted. While some guests noted that the housekeeping service was diligent, others felt their rooms were not cleaned properly. Despite the mixed reviews, the resort’s modern amenities and beautiful, village-like setting still manage to make a positive impression.

Staff
Silverwater Resort in Phillip Island has garnered notable attention for its staff, especially for their friendliness and professionalism. The reception and bar areas received commendations for lovely customer service, enhanced by happy hour cocktails which guests thoroughly enjoyed. Remarkably, the check-in process was often highlighted as seamless, making arrival at the resort a pleasant experience. The housekeeping staff also contributed to the positive atmosphere with their attentive and welcoming approach.

However, feedback on the restaurant staff was mixed with several reviewers finding them unfriendly and unhelpful. This contrasted sharply with the otherwise positive reception of the front desk and other service areas. The lady manager was often mentioned, notably for her attentive and courteous manner. Despite some inconsistencies in service, particularly at the restaurant, the majority of reviews praised the resort staff for their friendliness, helpfulness and overall excellent service.

Overall, the staff at Silverwater Resort were frequently described as friendly, helpful and professional, contributing to a welcoming and pleasant stay for most guests.

Wi-Fi
Guests' experiences with wifi at Silverwater Resort Phillip Island are mixed but lean towards the positive. Several visitors noted good wifi strength and a reliable signal, appreciating the inclusion of wifi in the amenities. However, some encountered issues, describing the wifi as average, patchy or weak with occasional reports of poor performance. For those planning to stay connected during their visit, it's advisable to keep in mind that while many had a satisfactory experience, others found the wifi insufficient.

Gym
The gym at Silverwater Resort Phillip Island has garnered mixed feedback from guests. Positive remarks highlight that the gym facility was appreciated by some with descriptors such as great and good indicating a satisfactory experience for those individuals. However, there are a number of critiques that point out areas for improvement. The gym was described as too small with a notable lack of exercise machines and equipment. Additionally, the equipment was perceived as poorly maintained by some visitors. Overall, while there are commendable aspects of the gym, there is room for enhancements, particularly in terms of space, equipment variety and maintenance.

Pool
The pool offerings at Silverwater Resort Phillip Island present a mix of experiences for guests. Many visitors appreciate having both indoor and outdoor heated pools with some noting that the pools were warm, clean and particularly enjoyable for children. Guests frequently mention that the pool facilities, including the tennis courts and playgrounds, are good and provide ample entertainment for families. The view from the resort rooms further elevates the experience.

However, there are areas that indicate room for improvement. Some reviews highlight that the indoor pool area and shower facilities could benefit from better cleanliness and repairs. There are mentions of the pool furniture appearing shabby and the pool areas feeling run down. Occasionally, guests found the indoor pool to be uncomfortably cold and there were issues with overcrowding and noise due to many children using the pools. Despite these drawbacks, many guests still found the pools to be a positive aspect of their stay at the resort.

Tennis
The Silverwater Resort Phillip Island boasts well-maintained tennis courts that enhance the overall guest experience with their quality and convenience. Set against the backdrop of the stunning countryside, the courts offer a scenic view that makes playing here particularly enjoyable. Additionally, the close proximity of tennis courts to apartment fences ensures easy accessibility for guests. However, some drawbacks include inadequate lighting on the courts and lack of soundproofing, which can impact overall comfort. Despite these minor issues, the good condition of the courts stands out as a significant positive feature of the resort.

Parking
Silverwater Resort Phillip Island offers a range of parking options, though there are mixed experiences regarding convenience. Many guests appreciated the close proximity of the parking to the facility, making it easy to access. The presence of free car charging ports is an added benefit for electric vehicle owners. However, some guests noted that parking was not always available directly next to their rooms and additional parking spaces were sometimes insufficient. Access to the parking areas was reported to be a bit tight by a few visitors. Despite these minor inconveniences, the resort's facilities were praised as very nice, contributing to an overall positive stay.

Family
Nestled in a serene setting with an incredible view, Silverwater Resort Phillip Island proves to be an ideal destination for families seeking a memorable holiday. With family-oriented and spacious accommodations, the resort offers an array of activities that ensure children can play and stay engaged all day long. Kids particularly enjoy the playground, jumping pillow and trampoline, while the pool and other outdoor play spaces provide endless hours of fun. The resort's facilities are designed to cater to families, making it a great spot for anyone traveling with young children. The overall atmosphere exudes relaxation and guests can find all essentials conveniently close by, including the pool, gym and restaurant. This family-friendly haven is highly recommended for families looking to create lasting memories together.

Luxury
Silverwater Resort Phillip Island impresses guests with its beautiful exterior and great aesthetics, creating a luxurious atmosphere that many find admirable. The feeling of luxury permeates throughout the resort, making it a notable destination. Accommodations, such as the two-bedroom apartments, are praised for being very good, comfortable, modern, quiet, clean and well-managed. While some guests have mentioned minor disturbances from noise in certain rooms, the overall sentiment reflects a high level of satisfaction with the luxury setting and services provided, making it a recommended option for a deluxe getaway.


Yes, Silverwater Resort Phillip Island has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Silverwater Resort Phillip Island.

No, Silverwater Resort Phillip Island doesn't allow dogs.

Yes, parking facilities are available at Silverwater Resort Phillip Island.

Yes, Silverwater Resort Phillip Island has a gym.

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