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3-Star Hotels Taking Steps Towards Sustainability in San Rafael

1 HOTEL IN AND AROUND SAN RAFAELRanking can be influenced by the commissions we receive.
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City Express by Marriott San José Costa Rica main photo
City Express by Marriott San José Costa Rica
5.9 km from San Rafael
Hotel in San JoseCR flag
8.0
Very Good
From $90
$
Info
Summary of reviews
City Express by Marriott San José Costa Rica receives high praise for its strategic location, close to the airport and various local conveniences like shopping centers and restaurants. Guests appreciate the clean and relatively new accommodations and the availability of monitored parking. The hotel's quiet ambiance and comfortable rooms make it an ideal choice for travelers, whether for short or extended stays.

The breakfast offerings receive mixed reviews. While many guests find it delicious and inclusive of traditional Costa Rican dishes, others feel it lacks variety and freshness. There's general consensus that the breakfast provides good value for the price, but there are calls for more diverse and fresher options to improve the experience.

The rooms are highly regarded for their cleanliness and comfort with many describing them as spacious and well-maintained. However, some guests find them smaller than depicted in photos and note minor issues like thin walls and loud air conditioning. Overall, the rooms provide everything needed for a comfortable stay, making the accommodation a good value with practical and clean setups.

Cleanliness is a strong point with many guests praising the hotel's overall hygiene and well-maintained public areas. Despite occasional mentions of smaller room sizes, the cleanliness and comfort standards are consistently high, enhancing the welcoming atmosphere.

The staff at
City Express by Marriott San José Costa Rica is frequently commended for their friendliness, helpfulness and efficiency. The reception staff, in particular, receive special mention for their warm and attentive service. Guests appreciate the staff's responsiveness and professionalism, which significantly contributes to positive impressions.

While the hotel offers free WiFi, the internet service is commonly criticized for being slow and unreliable with weak connections throughout the property. This is a notable drawback for guests requiring stable internet connectivity.

Parking is another commendable aspect with ample, monitored and secure parking facilities appreciated by those traveling by car.

Families find the hotel accommodating with a quiet environment and proximity to a playground and shopping center. Despite some mixed feedback about basic amenities like TV channels and breakfast, the overall sentiment is that the hotel is a comfortable and convenient choice for families.

The beds are consistently praised for their comfort, though some guests note that they are on the smaller side. Overall, they contribute significantly to a restful night's sleep.

While opinions on the hotel's four-star rating vary, many guests find it comfortable and adequately equipped, offering good value. Business travelers appreciate the efficient services and convenient location, although the unreliable internet is a notable concern.

Accessibility is also a highlight with the hotel's location near the main road offering easy access for travelers with disabilities and those in need of convenient transportation options.

Overall,
City Express by Marriott San José Costa Rica is recommended for its prime location, cleanliness, comfort and friendly service, making it a suitable choice for a range of travelers despite some areas for improvement in breakfast variety and internet services.
Categories
Sustainability Journey
3 Star
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around San Rafael
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