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Summary of reviewsThe Four Points by Sheraton San Rafael Marin County is widely praised for its strategic and convenient location, providing easy access to both San Francisco and Marin County. It offers not only proximity to iconic sites like the Golden Gate Bridge and Muir Woods but also nearby amenities such as shops and restaurants, all while maintaining a tranquil atmosphere amid bustling surroundings. Guests appreciate the welcoming facilities, like its cozy lobby and refreshing pool, alongside the benefit of free parking.
The hotel’s breakfast is a standout feature, consistently receiving high praise for its variety, quality, and efficient service, making it a valued part of guests' stays. The on-site dining experiences also leave a generally positive impression, despite some minor concerns about room service and dinner space.
Accommodations at the Sheraton are described as inviting and spacious, with clean, well-maintained rooms providing comfortable beds and thoughtful amenities. While there are occasional remarks about room noise and small bathrooms, the overall experience remains positive, enhanced by the serene outdoor spaces and a nice patio overlooking the pool.
Cleanliness is a significant highlight, with guests praising the spotless rooms and well-kept common areas, contributing to a pleasant and secure environment. The friendly and accommodating staff play a crucial role in creating a warm and welcoming atmosphere, often being noted for their professionalism and helpfulness.
The hotel offers reliable services for business travelers, thanks to its excellent location and easy access for work and exploration. That, coupled with features like a well-regarded fitness center and an appealing pool area, ensures a comfortable stay for those seeking both relaxation and convenience.
Overall, the Four Points by Sheraton San Rafael Marin County stands out as a peaceful retreat with a strong focus on comfort, service, and ideally situated for both leisure and business travelers. Show more
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Categories
Family Friendly Hotel
This hotel has family-friendly amenities and comfortable accommodations. While specific family-centric amenities are not detailed, its reputation and availability of connecting rooms make it suitable for families.
Hotel with Swimming Pool
This hotel has an outdoor heated lap pool open until 10pm. Some rooms offer views of the swimming pool.
Heated Pool Outdoor Pool
Business Hotel
The Four Points by Sheraton provides essential amenities for business travelers. Its location in Marin County makes it ideal for exploring the city center and engaging in recreational pursuits.
3-Star Hotel
This San Rafael hotel provides a comfortable stay with a range of amenities. The location offers convenient access to local attractions and business areas.
Hotel near Golf Courses
Hotel for Honeymoon
Dog Friendly Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Guest Room, 1 KingOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.
Guest room, 2 QueenOffering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. This wheelchair accessible quadruple room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Deluxe Double Patio, Guest room, 2 QueenThis air-conditioned quadruple room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit has 2 beds.
Deluxe, Guest room, 2 QueenOffering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Deluxe Patio, Guest room, 1 KingFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Deluxe, Guest room, 1 KingProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.
Parlor, 1 KingOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
King Room with Adapted Tub - Mobility AccessibleThe unit has 1 bed.
King Room with Roll-in Shower - Mobility and Hearing AccessibleThe unit has 1 bed.
Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing AccessibleThe unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Nestled conveniently in San Rafael, the Four Points by Sheraton San Rafael Marin County stands out for its prime location. Guests frequently highlight its strategic positioning, perfect for exploring both San Francisco and Marin County. The hotel offers easy freeway access, which makes driving to iconic sites like the Golden Gate Bridge, Muir Woods, and the coast seamless, often just a short drive away. Surrounding amenities, such as shops, restaurants, and grocery stores, are easily accessible, adding to the convenience factor, while a nearby strip mall provides diverse dining and shopping options within walking distance.
Despite its proximity to major highways, the property maintains a tranquil ambiance, with guests commenting on the quiet atmosphere, even with its bustling surroundings. The hotel itself boasts attractive facilities, including a welcoming lobby complete with a cozy fireplace, a refreshing pool, and well-maintained outdoor spaces that provide a comfortable and serene retreat. Free parking is an added perk, ensuring guests can explore the area without hassle.
Moreover, the location proves to be an excellent base for extended stays, facilitating trips to vibrant urban experiences in San Francisco and the natural beauty of Marin County. Whether attending events, family gatherings, or simply touring, the Four Points by Sheraton offers a locality that meets a variety of travel needs with ease and comfort.
Breakfast
Guests at Four Points by Sheraton San Rafael Marin County rave about the hotel's breakfast offerings, which consistently receive high praise for their variety and quality. The buffet is frequently highlighted as a standout feature, with an extensive selection that includes fresh fruit, made-to-order omelets, and an array of hot dishes like eggs, bacon, and waffles. The breakfast service is commended for its efficiency and the friendliness of the staff, making mornings a pleasant experience for visitors. Many guests appreciate the value for money, noting that the breakfast quality exceeds expectations, particularly with options such as an excellent European-style breakfast and standout options like eggs Benedict. The breakfast buffet is described as both delicious and well-prepared, offering a great way to start the day with plenty of food choices to suit all tastes. The option to enjoy breakfast on-site, alongside amenities such as a pool, rounds out a satisfying stay for many guests. While some noted additional costs for breakfast, others found ways to include it in their stay, ensuring they could fully enjoy what has been described as a breakfast to look forward to each morning.
Dinner
The dining experience at Four Points by Sheraton San Rafael Marin County receives mixed feedback. Many guests highlight the good quality of food at the on-site restaurant, which is consistently described as very good. Dining at the bar offers a nice menu, adding to the appeal of the hotel's offerings. However, there are some areas of concern as well, with limited food choices and space noted by some visitors during dinner. Room service experiences, in particular, seem to be lacking, with reports of delayed delivery times. Despite these issues, the hotel's restaurant, along with the morning buffet, generally leaves a positive impression on guests.
Rooms
Nestled in the charming surroundings of Marin County, Four Points by Sheraton San Rafael offers an inviting atmosphere and spacious accommodations that ensure a comfortable stay for its guests. Despite a few signs of wear and tear, the rooms are consistently described as clean and well-maintained, with comfortable beds that provide a restful night's sleep. Many guests appreciate the generous room size and thoughtful layout, which includes practical amenities like bar-fridges and microwaves.
The property itself presents a pleasant ambiance, enhanced by the availability of a nice patio overlooking the pool—perfect for relaxation. Easy access to the hotel makes arriving hassle-free, with ample parking provided. While some reviews express concerns over noise from nearby streets and small bathrooms, the overall impression remains positive with emphasis on the tranquility and cleanliness of the area.
The attentive and friendly staff contribute to a welcoming experience. With clean, comfortable rooms and the added benefit of being close to the pool, guests find their stay enjoyable, albeit with some minor inconveniences regarding internet connectivity and a need for renovations. Overall, Four Points by Sheraton San Rafael succeeds in offering travelers a peaceful and pleasant retreat amid Marin County's natural beauty.
Beds
Four Points by Sheraton San Rafael Marin County receives consistent praise for the comfort of its beds, earning high marks from guests who value a restful night's sleep after their travels. The hotel beds are noted for their comfort, with mattresses described as firm yet cozy, and bedding that offers a plush sleeping experience. Guests have appreciated the added touch of having pillows with varying firmness options, catering to different preferences. Many reviews highlight the cleanliness and spaciousness of the rooms, enhancing the overall sense of comfort and relaxation. While most guests slept soundly and left satisfied, there was a minor concern about a radiator that occasionally leaves rooms feeling slightly chilly. Despite this, the majority sentiment affirms that the beds contribute significantly to the appeal of staying at this Sheraton property, befitting a comfortable and inviting stay.
Cleanliness
Four Points by Sheraton San Rafael Marin County consistently impresses guests with its attention to cleanliness and well-maintained facilities. The hotel garners praise for its super clean rooms, which include spotless bathrooms and fresh bed linens and towels. The property shines with cleanliness throughout, from the lobby to the dining room, elevators, and pool area, contributing to an overall pleasant and welcoming atmosphere. Guests appreciate the modern amenities and the well-kept premises, describing their stay as both comfortable and secure.
Visitors laud the friendly and accommodating staff who contribute to a warm and safe environment. The interior courtyard receives compliments for its beauty, enhancing the sense of tranquility and providing a resort-like feel even within a business hotel setting. Despite the property showing some signs of age, attention to cleanliness and maintenance remains a strong point, offering guests great value for their stay.
While some reviews note minor concerns with certain elements of the property, these instances are overshadowed by the overwhelming feedback regarding its cleanliness and comfort. With a location that suits various needs, Four Points by Sheraton San Rafael Marin County provides a reliable option for travelers seeking a comfortable and clean retreat in the Marin County area.
Staff
At Four Points by Sheraton San Rafael Marin County, the standout feature is undoubtedly the exceptional staff. Guests consistently mention the friendliness and accommodating nature of the team, highlighting both front desk and breakfast staff for their politeness and helpfulness. The staff’s professionalism does not go unnoticed, with numerous reviews praising their courteous demeanor and willingness to assist with any needs or requests. Specific staff members, like Jack and Kelly, have made a lasting impression with their informative and delightful service. Their approachability and eagerness to enhance the guest experience contribute greatly to the warm and welcoming atmosphere of the hotel. The staff's ability to be both personable and efficient, coupled with their commitment to outstanding customer service, ensures guests enjoy a pleasant and memorable stay.
Wi-Fi
The Four Points by Sheraton San Rafael Marin County offers some positive experiences with its internet, as a few guests have noted good WiFi connectivity. Additionally, customers can enjoy the convenience of free parking during their stay, which adds to the overall value. However, potential guests should be aware that there have been several reports of inconsistent WiFi performance, including poor signals, interruptions, and difficulties with staying connected. Despite these issues, some guests had satisfactory experiences with the WiFi, suggesting that the service may vary throughout the hotel.
Gym
The Four Points by Sheraton San Rafael Marin County offers guests a commendable fitness experience. The fitness center is generally well-regarded, with guests describing it as good, nice, and in decent condition, though some note that it could benefit from being a bit larger considering the hotel's size. Alongside the gym, the hotel's pool and Jacuzzi receive positive feedback, with many highlighting the pool as particularly nice and well-maintained. The hotel's fitness and recreational amenities are complemented by a pleasant location, making it an appealing choice for travelers seeking both relaxation and exercise during their stay.
Pool
Nestled in the scenic Marin County, Four Points by Sheraton San Rafael offers guests a delightful retreat with a standout feature being its impressive pool area. Visitors are consistently drawn to the spacious and well-maintained outdoor pool area, which boasts a serene ambiance with a fire pit and fireplace surrounded by ample seating. Guests find the pool particularly pleasant, mentioning that it remains open even during winter months, offering a relaxing swim with well-regulated water temperatures.
The outdoor pool space pairs beautifully with a tranquil jacuzzi area, adding to the comfort and relaxation experienced here. Many appreciate the soothing atmosphere complemented by a small happy hour featuring wine and cheeses, perfect for unwinding during a busy road trip. The hotel grounds and pool area are often highlighted as lovely, with clean and secure facilities contributing to the overall pleasant experience.
Adjacent to the alluring pool space lies the bar and dining area, both equally inviting and enhancing the stay with delightful meal selections, including a well-regarded breakfast. Guests commend the attentive service and the value offered by the amenities, all within a good location. Whether it's a refreshing dip after a long drive or enjoying the beautiful outdoor settings, the pool area at Four Points by Sheraton provides a notable respite for travelers looking to relax and rejuvenate during their stay.
Business
Four Points by Sheraton San Rafael Marin County proves to be an ideal choice for business travelers visiting the area. The hotel enjoys a prime location with easy freeway access and proximity to key business spots and quality dining options. Guests consistently praise the excellent room cleanliness and appreciate the comfort and spaciousness of their accommodations. The reception area is described as inviting, with pleasant and accommodating staff ensuring a seamless check-in experience. The strategic location not only serves business needs but also provides a convenient base for exploring nearby San Francisco. Overall, the reliable service and great location make this hotel a preferred choice for work-related stays.
Yes, Four Points by Sheraton San Rafael Marin County has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton San Rafael Marin County.
Yes, Four Points by Sheraton San Rafael Marin County welcomes dogs.
No, parking facilities aren't available at Four Points by Sheraton San Rafael Marin County.
Yes, Four Points by Sheraton San Rafael Marin County has a gym.