Hotel Casa Arum
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Summary of reviewsHotel Casa Arum offers a charming blend of accessibility and tranquility, impressing guests with its strategic location. Situated slightly outside the town of San Miguel, the hotel allows easy access to the central area within a 10 to 15 minute stroll downhill. The picturesque views from the terrace and rooftop provide a serene escape and are often highlighted by guests. While the uphill journey back to the hotel requires some stamina, the effort is rewarded with panoramic vistas, making the location a prime choice for those seeking proximity to tourist sites amidst a peaceful retreat.
The breakfast experience at Hotel Casa Arum is celebrated for its delightful taste and impressive presentation. Guests enjoy freshly cooked meals with a personal touch from the staff, particularly Miriam, whose culinary skills leave a lasting impression. Breakfast, featuring fresh fruit, yogurt, and a selection of eggs, is often served on the rooftop terrace, offering stunning views of San Miguel and providing a refreshing start to the day. Despite occasional calls for more menu variety, the attention to detail and excellent service ensure breakfast remains a memorable part of the stay.
The rooms at Hotel Casa Arum boast elegance and comfort, consistently praised for their spaciousness and tasteful decor. Cleanliness is a standout feature, with rooms kept spotless and often accompanied by a pleasant aroma. Bathrooms are noted for their luxurious feel, equipped with large dressing areas and top-notch fixtures. Comfortable beds enhance rest, with balconies providing charming views. The rooms deliver a high standard experience that blends aesthetic appeal with functional superiority, making them a top choice for travelers seeking comfort and style.
The hotel excels in cleanliness and overall presentation, offering spotless rooms and well-maintained facilities enhanced by stylish decor and thoughtful amenities. The hotel's staff is recognized for its exceptional service, consistently praised for their attentiveness and welcoming nature. Specific staff members like Alex at the front desk and Miriam are frequently mentioned for their incredible service. The team is professional, beyond helpful, and attentive around the clock, ensuring a pleasant experience for all visitors.
While the bedding is generally praised for its comfort, some guests report issues with aging mattresses and overly soft pillows. Despite these minor setbacks, the consensus remains positive, with guests typically enjoying restful nights in the inviting ambiance of the hotel.
Hotel Casa Arum stands out as a commendable choice for travelers who value tranquility, modern facilities, and exceptional service, providing an overall delightful experience.
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The breakfast experience at Hotel Casa Arum is celebrated for its delightful taste and impressive presentation. Guests enjoy freshly cooked meals with a personal touch from the staff, particularly Miriam, whose culinary skills leave a lasting impression. Breakfast, featuring fresh fruit, yogurt, and a selection of eggs, is often served on the rooftop terrace, offering stunning views of San Miguel and providing a refreshing start to the day. Despite occasional calls for more menu variety, the attention to detail and excellent service ensure breakfast remains a memorable part of the stay.
The rooms at Hotel Casa Arum boast elegance and comfort, consistently praised for their spaciousness and tasteful decor. Cleanliness is a standout feature, with rooms kept spotless and often accompanied by a pleasant aroma. Bathrooms are noted for their luxurious feel, equipped with large dressing areas and top-notch fixtures. Comfortable beds enhance rest, with balconies providing charming views. The rooms deliver a high standard experience that blends aesthetic appeal with functional superiority, making them a top choice for travelers seeking comfort and style.
The hotel excels in cleanliness and overall presentation, offering spotless rooms and well-maintained facilities enhanced by stylish decor and thoughtful amenities. The hotel's staff is recognized for its exceptional service, consistently praised for their attentiveness and welcoming nature. Specific staff members like Alex at the front desk and Miriam are frequently mentioned for their incredible service. The team is professional, beyond helpful, and attentive around the clock, ensuring a pleasant experience for all visitors.
While the bedding is generally praised for its comfort, some guests report issues with aging mattresses and overly soft pillows. Despite these minor setbacks, the consensus remains positive, with guests typically enjoying restful nights in the inviting ambiance of the hotel.
Hotel Casa Arum stands out as a commendable choice for travelers who value tranquility, modern facilities, and exceptional service, providing an overall delightful experience.
4-Star Hotel
Hotel Casa Arum provides a tranquil retreat with its beautiful gardens and comfortable rooms. The hotel's personalized service and attention to detail ensure a pleasant and memorable stay.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Small Hotel
Guest Reviews
Hotel Casa Arum offers a delightful location for travelers who appreciate a balance between accessibility and tranquility. Situated slightly outside the town, the hotel provides easy access to the central area with a manageable walk downhill, typically taking about 10 to 15 minutes. Visitors will find themselves a short distance from popular tourist attractions while enjoying the peace afforded by the hotel's elevated position. The property is conveniently close to secure paid parking, making it a convenient choice for those driving.
Guests repeatedly praise the hotel's setting, noting its excellent placement in a favorable area, boasting stunning views from the terrace and rooftop. The vantage points provide a lovely escape and a picturesque backdrop for relaxation. The journey back to the hotel can be steep, requiring a bit of uphill stamina, but many guests find the effort worthwhile considering the panoramic vistas.
While some reviews mention the distance from the historic center, most agree that the location is walkable and advantageous for those seeking both proximity to sites and a peaceful retreat. Though there are mentions of noise and inconvenience, the hotel predominantly garners positive feedback regarding its location, cleanliness, and exceptional service. The combination of modern facilities and the impressive scenery makes Hotel Casa Arum a commendable choice for visitors seeking a well-rounded stay.
At Hotel Casa Arum, breakfast consistently garners praise for its delightful taste and excellent presentation. Many guests frequently highlight the delicious, freshly cooked meals and the personal touch given by the staff, particularly Miriam, whose culinary skills often leave a lasting impression. Breakfast is tailored to individual tastes, featuring fresh fruit, yogurt, a selection of eggs, and simple, yet satisfying beverage options like orange juice and black coffee or tea. Guests appreciate the homemade quality and comprehensive nature of the offerings, often served on a rooftop terrace with stunning views of San Miguel, providing a picturesque start to the day.
While the overall feedback is overwhelmingly positive, some guests mention a desire for more variety in the breakfast menu and additional drink options. A few reviews note minor delays and occasional confusion with orders. Despite these minor setbacks, the excellent service and attention to detail ensure that breakfast at Hotel Casa Arum remains a memorable part of the stay for many visitors.
Hotel Casa Arum offers a delightful experience with its rooms, consistently impressing guests with a blend of elegance and comfort. The accommodations are frequently noted for their spaciousness, providing ample room for relaxation and rest. Each room is beautifully decorated, featuring modern and thoughtful touches that enhance the overall ambiance. Cleanliness is a standout feature—rooms are consistently spotless, often accompanied by a fresh and pleasant aroma upon entry.
The bathrooms deserve special mention for their size and luxurious feel, often equipped with large dressing areas and fantastic fixtures that contribute to a sense of indulgence. Guests appreciate the super comfortable beds which ensure a restful night's sleep. Many rooms offer charming balconies, providing guests with a quaint and picturesque view.
Beyond the interiors, guests recount enjoying a delicious breakfast included with their stay, served in a beautifully designed area that complements the aesthetic appeal of the rooms. The overall accommodation is often described as cozy, offering thoughtful details that enhance the guest experience, from luxurious finishes to a harmonious design that ties the living spaces together.
In essence, Hotel Casa Arum delivers a consistently high-standard room experience that is both aesthetically pleasing and functionally superior, making it a top choice for travelers seeking a blend of comfort and style.
Hotel Casa Arum makes a notable impression with its bedding, offering guests a generally comfortable sleep experience. Many reviewers have praised the beds as being exceptionally comfortable, cozy, and well-maintained with high-quality linens and pillows. The spacious and clean rooms further enhance the overall comfort. However, there are some consistent mentions of issues that guests encountered. A number of reviews highlight that some mattresses show signs of aging, affecting the comfort level. In a few instances, mattresses were either too soft or in poor condition, resulting in discomfort. Noise from certain beds and overly soft pillows were also mentioned as areas needing improvement. Despite these concerns, the consensus indicates that guests often enjoy their restful nights in the inviting ambiance of this well-regarded hotel.
Hotel Casa Arum consistently exceeds expectations with its attention to cleanliness and overall presentation, according to guest reviews. The rooms and facilities are described as spotless, providing a comfortable and inviting environment. Guests frequently praise the hotel's beautiful design, which is complemented by its immaculate upkeep. The property's cleanliness is enhanced by thoughtful amenities and a stylish decor, contributing to a welcoming atmosphere throughout. Guests appreciate the clean, spacious rooms, and many highlight the impressive rooftop, which offers both aesthetic appeal and cleanliness. Moreover, the hotel's staff receives accolades for their friendly and attentive service, reinforcing a positive guest experience. With modern, well-maintained facilities, including marble accents and a fresh ambiance, Hotel Casa Arum stands out as a clean and visually appealing destination.
Hotel Casa Arum is renowned for its exceptional staff, who consistently deliver outstanding customer service. Guests frequently remark on the attentiveness, friendliness, and helpful nature of the team, describing them as kind and welcoming. Many have praised the personalized attention they received, highlighting specific staff members such as Alex at the front desk, whose service is deemed incredible, and Mia, who made guests feel very welcome. Others have noted the thoughtful care provided by employees like Ayisha, Sophia, Jesus, Brenda, and Frida, who have been described as warm and accommodating.
Despite the overwhelmingly positive reviews, a few guests have mentioned issues with certain staff members. There were isolated reports of poor attention from a specific individual and a mention of some kitchen staff surprisingly charging extra for food items.
Overall, the exceptional service and kind treatment of guests leave a lasting impression, with many considering it a key highlight of their stay. Hotel Casa Arum’s team is professional, beyond helpful, and attentive 24/7, ensuring a pleasant and comfortable experience for all visitors.
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Location
Guests repeatedly praise the hotel's setting, noting its excellent placement in a favorable area, boasting stunning views from the terrace and rooftop. The vantage points provide a lovely escape and a picturesque backdrop for relaxation. The journey back to the hotel can be steep, requiring a bit of uphill stamina, but many guests find the effort worthwhile considering the panoramic vistas.
While some reviews mention the distance from the historic center, most agree that the location is walkable and advantageous for those seeking both proximity to sites and a peaceful retreat. Though there are mentions of noise and inconvenience, the hotel predominantly garners positive feedback regarding its location, cleanliness, and exceptional service. The combination of modern facilities and the impressive scenery makes Hotel Casa Arum a commendable choice for visitors seeking a well-rounded stay.
Breakfast
While the overall feedback is overwhelmingly positive, some guests mention a desire for more variety in the breakfast menu and additional drink options. A few reviews note minor delays and occasional confusion with orders. Despite these minor setbacks, the excellent service and attention to detail ensure that breakfast at Hotel Casa Arum remains a memorable part of the stay for many visitors.
Rooms
The bathrooms deserve special mention for their size and luxurious feel, often equipped with large dressing areas and fantastic fixtures that contribute to a sense of indulgence. Guests appreciate the super comfortable beds which ensure a restful night's sleep. Many rooms offer charming balconies, providing guests with a quaint and picturesque view.
Beyond the interiors, guests recount enjoying a delicious breakfast included with their stay, served in a beautifully designed area that complements the aesthetic appeal of the rooms. The overall accommodation is often described as cozy, offering thoughtful details that enhance the guest experience, from luxurious finishes to a harmonious design that ties the living spaces together.
In essence, Hotel Casa Arum delivers a consistently high-standard room experience that is both aesthetically pleasing and functionally superior, making it a top choice for travelers seeking a blend of comfort and style.
Beds
Cleanliness
Staff
Despite the overwhelmingly positive reviews, a few guests have mentioned issues with certain staff members. There were isolated reports of poor attention from a specific individual and a mention of some kitchen staff surprisingly charging extra for food items.
Overall, the exceptional service and kind treatment of guests leave a lasting impression, with many considering it a key highlight of their stay. Hotel Casa Arum’s team is professional, beyond helpful, and attentive 24/7, ensuring a pleasant and comfortable experience for all visitors.
No, Hotel Casa Arum doesn't have any pool.
No, a spa isn't available at Hotel Casa Arum.
No, Hotel Casa Arum doesn't allow dogs.
No, parking facilities aren't available at Hotel Casa Arum.
No, Hotel Casa Arum doesn't have a gym.
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