Timberland Highlands Resort
Hotel in San Mateo
8.9
Excellent
From $80
From $80
Info Summary of reviewsTimberland Highlands Resort stands out as a serene escape nestled in a picturesque inland setting, offering breathtaking views, including a stunning vista of Metro Manila at night. The resort's location provides both accessibility and a tranquil retreat for guests, especially for large families seeking comfort and relaxation. The atmosphere perfectly balances luxury and affordability, creating an inviting ambiance for all visitors.

Guests consistently praise the breakfast experience at Timberland Highlands Resort, with a superb buffet offering a variety of delicious options to cater to all tastes. The dining atmosphere is enhanced by the picturesque views, although some guests note occasional slow service. Dinner at The Ridge Cafe also receives commendation, particularly for its quality Filipino cuisine and attentive staff. However, there is room for improvement in terms of service speed and the variety of dinner options.

The resort's rooms are lauded for their cleanliness and generous space, with guests appreciating the comfort and cleanliness that allows families to feel at ease. Some minor maintenance issues, like difficult doors and occasional noise, do arise but do little to overshadow the overall positive experience. The cleanliness of the resort is widely admired, and while there are suggestions for improving certain maintenance aspects, the staff's attentiveness in maintaining a clean environment is well acknowledged.

The staff at Timberland Highlands Resort are often highlighted for their exceptional hospitality, bringing warmth and professionalism to the guest experience. Notable team members, such as Rey from the Ridge, are mentioned for their outstanding service. Guests feel valued and welcomed, although there are occasional lapses in information delivery.

The pool facilities are another highlight, with the infinity pool offering a stunning view that leaves guests impressed. Despite some maintenance work affecting certain pool areas during some stays, the overall pool experience remains a positive aspect of the resort.

In summary, Timberland Highlands Resort is highly regarded for its serene location, delectable breakfast and dinner offerings, spacious and clean rooms, welcoming staff, and exceptional pool facilities. While some areas could see improvements, the resort provides a delightful and memorable retreat.
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