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Summary of reviewsHotel El Reformador enjoys a superb location, making it a convenient choice for travelers. Situated near the port, it offers easy access to water taxis heading to popular destinations such as Livingston and Rio Dulce. Its central position also places it near harbor-side restaurants and key bus terminals, allowing for smooth travel to various places. Despite its central location, the hotel remains a restful spot with minimal street noise, earning praise for its strategic placement. The combination of a favorable location, reasonable pricing and attentive reception staff is highly recommended by guests.
The included breakfast at Hotel El Reformador is well-received, described as very good, tasty and delicious. It is considered a great value, providing a satisfying start to the day. Although some guests suggest more variety in the breakfast options, the majority find it a delightful part of their stay.
The rooms at the hotel are appreciated for being clean, calm and spacious, often featuring air conditioning and sufficient lighting. Guests enjoy the well-appointed breakfast and commend the bathroom facilities for their suitability and availability of hot water. Some rooms may seem a bit dated with furnishings needing updates, but overall cleanliness is commendable. Despite minor drawbacks such as occasional noise from the parking lot, uncomfortable beds and limited power outlets, guests find the rooms practical and comfortable.
Cleanliness is a strong point at Hotel El Reformador with guests frequently mentioning the tidy and cozy facilities. Daily cleaning is maintained, ensuring a clean appearance of the premises. Though there are some areas for improvement, particularly bathroom cleanliness, the hotel's general upkeep is well-regarded.
The exceptional hospitality provided by the staff is a highlight, consistently described as friendly, welcoming and kind. Their attentiveness and willingness to support guests enhance the overall experience. A few language barriers exist, but the overall guest experience is positively influenced by the staff's warm reception and great service.
Opinions about the beds vary with many guests finding them comfortable, while others feel they are too hard. Some mention the A/C's positioning affecting sleep. Despite these concerns, there are positive remarks about the overall comfort of the beds.
In summary, Hotel El Reformador offers a convenient and restful stay with its excellent location, delightful breakfast, clean facilities and exceptional staff hospitality, despite a few minor areas for improvement.
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