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Summary of reviewsQuintana Hotel in San Luis enjoys a prime location on Illia Avenue, which is highly regarded by guests for its centrality, ease of access to the main square, cathedral and numerous dining options. Its quiet, safe neighborhood enhances the appeal for both leisure and business travelers. The hotel’s immaculate facilities and friendly staff further complement its strategic placement, making it a top choice for visitors to San Luis.
The breakfast experience at Quintana Hotel is mixed with many guests praising it for its abundance and delicious options, including cold cuts, fresh pastries and fruit. The service during breakfast is also highly appreciated. However, some guests find the breakfast to be too basic and lacking variety with criticisms directed at limited fruit options and issues with replenishment and coffee quality.
The rooms at Quintana Hotel are spacious and comfortable, often highlighted for their good air conditioning, bedding quality and cleanliness. Despite these positive aspects, many guests note the need for renovations with common issues such as outdated furniture, poor lighting and inconsistent housekeeping. Noise from thin walls and old, noisy air conditioning systems also detracts from the overall experience for some guests.
Cleanliness at Quintana Hotel receives a mixed reception. While communal areas, the reception and the pool are generally well-maintained, there are notable inconsistencies in room cleanliness. Reports of dirty carpets, stained bedding and insufficient housekeeping efforts indicate a need for stricter cleaning protocols and more regular maintenance.
The staff at Quintana Hotel stand out for their exceptional service, praised frequently for their friendliness, attentiveness and professionalism. Guests commend the reception, entrance, parking, bar and restaurant staff for their helpful and welcoming demeanor, which significantly enhances the guest experience despite some minor maintenance issues.
Wi-Fi at Quintana Hotel is a source of dissatisfaction for many guests. While it is functional in certain areas of the hotel, numerous complaints highlight poor coverage, weak reception and frequent connectivity issues, indicating a substantial area for improvement.
The gym and heated pool are positive features, offering guests a clean and functional fitness option, though some renovation and equipment updates would enhance the experience. The hotel is noted for being family-friendly with a welcoming atmosphere and accommodating nature for families with young children. Spacious room configurations and attentive staff contribute to a pleasant stay for families.
Lastly, the beds at Quintana Hotel receive a mix of reviews. While many guests appreciate the large, comfortable mattresses, consistent mentions of outdated and worn-out beds suggest a need for upgrades. Issues with old bedspreads and linens further detract from the otherwise spacious and comfortable sleeping arrangements.
Overall, Quintana Hotel, considered a decent 3-star option, falls short in some areas due to its aged facilities and need for modernization. While it remains a passable budget option, significant renovations would enhance the guest experience and align it more closely with contemporary standards. Show more
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Categories
Hotel with Swimming Pool
This hotel features a heated indoor pool. The indoor pool allows guests to enjoy swimming regardless of the weather.
Indoor Pool
Business Hotel
The hotel features a convention hall for meetings and events for up to 300 people, along with a business center. Onsite catering and restaurant services are available.
Hotel with Parking
This hotel provides parking for guests. Located on Avenida Illia, it is centrally located.
Accessible Hotel
Quintana Hotel in San Luis city is equipped with accessible features, including an elevator and designated accessible rooms to accommodate guests with disabilities.
Hotel with Gym
This hotel features a well-equipped fitness center, an indoor pool, and an a la carte restaurant. It is located near the town's commercial area. It provides a state-of-the-art fitness center catering to all fitness needs.
3-Star Hotel
This hotel offers an indoor pool, an a la carte restaurant, and a fitness center. It's centrally located, only 1640 feet from Pringles Square, making it convenient for accessing the town's commercial area. Guests appreciate the excellent location.
Hotel with Indoor Pool
Quintana Hotel offers a heated indoor pool. The hotel also provides a fitness center and access to spa and wellness facilities for a complete leisure experience.
Family Friendly Hotel
Room Types
Double RoomThis double room features air conditioning. It may be fitted with a double bed or two single beds; guests are kindly requested to specify bed configuration upon booking.
Triple RoomThis triple room has air conditioning. It may be fitted with 3 single beds or a double bed and a single bed. Guests are kindly requested to specify bed configuration upon booking.
Apartment (4 Adults)This apartment features air conditioning
Standard Single RoomThis single room has air conditioning
Superior Single RoomThis single room has air conditioning
Guest Reviews
7.6
Good
Location
Quintana Hotel in San Luis boasts an enviable location highly praised by guests. Centrally positioned on Illia Avenue, it offers easy access to the main square, cathedral and a variety of dining options just meters away. The hotel's placement in a quiet and safe neighborhood enhances its appeal, making it ideal for exploring the city. Proximity to the downtown area and a peaceful ambiance adds to the convenience for both leisure and business travelers. Visitors appreciate the hotel's ideal location for its practicality and centrality, which allows easy access to the commercial areas, main routes and tourist attractions. Coupled with immaculate facilities and friendly staff, Quintana Hotel stands out as a top choice for accommodation in San Luis.
Breakfast
At the Quintana Hotel, breakfast garners mixed reviews, suggesting some inconsistency in guest experiences. While many found the breakfast to be excellent, abundant and even delicious, there is a recurring theme of it being basic and lacking variety. Several guests appreciated the plentiful offerings and quality of the food, mentioning the inclusion of cold cuts, fresh pastries, bread, fruit and more. The service provided by the staff during breakfast time also received high praise from multiple reviewers.
On the downside, some guests found the breakfast disappointing, pointing out its simplicity and limited options. Criticisms highlighted a lack of fruit variety, missing scrambled eggs and issues with food not being replenished in a timely manner. A few reviewers even noted that the coffee quality was subpar on certain occasions.
Despite the differing opinions, it’s clear that the breakfast at Quintana Hotel, while generally satisfactory for many, could benefit from more variety and better management during peak times. For those with simpler tastes, the breakfast might be just right, but for those seeking a more robust start to their day, there might be room for improvement.
Rooms
Set in a central location, Quintana Hotel offers rooms that generally receive mixed feedback. Guests appreciate the size and comfort of many rooms with some describing them as spacious, bright and equipped with good air conditioning. The rooms are often noted for their comfort, especially the bedding and offer a good shower experience. Cleanliness is remarked upon positively in several reviews, contributing to an overall comfortable stay for many guests.
However, guests also report that the facilities are somewhat outdated with numerous remarks about the need for renovations. Issues such as poor lighting, old furniture and neglected maintenance are common. Some rooms suffer from noise due to thin walls or street-facing windows. The air conditioning systems in several rooms are noted for being old and noisy, sometimes leading to uncomfortable temperatures.
Room cleanliness is another area of concern; inconsistent housekeeping and reports of dirty carpets and stained bedding have been mentioned. Maintenance issues, such as leaking bathrooms, malfunctioning lights and broken fixtures, appear frequently in the reviews. Despite these challenges, some rooms have been remodeled and others have a spacious layout which is a definite plus for guests needing more space.
In conclusion, the rooms at Quintana Hotel offer substantial comfort and space, albeit with varying degrees of maintenance and modernization. While they provide an adequate stay, guests seeking updated and meticulously maintained facilities might find themselves wanting.
Beds
Quintana Hotel's beds have received a mix of praise and criticism from its guests. Many reviews highlight the large and comfortable beds, emphasizing their spaciousness and the ease of sleeping on them. Comfortable mattresses were frequently noted and guests appreciated the wide, clean beds that accommodated two people comfortably.
However, there were consistent mentions of outdated and worn-out mattresses, often described as either too soft or expired. Although some beds garnered positive remarks for their size and comfort, others were pointed out as being two single beds pushed together, resulting in discomfort. Additionally, the bedspreads and linens were commonly described as old or even stained, leading to a less satisfactory sleeping experience for some guests.
Overall, while there are several commendations on the bed's comfort and size, the need for upgrading the mattresses, bed linens and addressing issues with old bedspreads is apparent for improving guests' experiences.
Cleanliness
Quintana Hotel presents a mixed picture in terms of cleanliness. On the positive side, many guests praised the hotel for its cleanliness, noting that the common areas, reception and bathrooms were generally well-maintained. The pool was frequently mentioned as clean and some guests were pleased with the cleanliness of their rooms upon arrival.
However, inconsistencies in room cleanliness were a recurring issue. Several reviews pointed to problems such as dirty carpets, sheets and bathrooms with some rooms even having a musty smell or visible dirt behind the beds. Guests highlighted a need for improved housekeeping services and more regular maintenance, pointing out that some facilities appeared old and poorly kept. The hotel's standards of cleanliness were often described as merely passable with noted areas requiring urgent improvement.
Overall, Quintana Hotel appears to offer a clean environment in communal spaces but struggles with consistent room cleanliness, emphasizing a need for enhanced cleaning protocols and facility updates to ensure a more uniform guest experience.
Staff
The reviews for the Quintana Hotel consistently highlight the exceptional attention and service provided by the staff. Numerous guests praised the behavior and professionalism of the employees, noting that they are both friendly and attentive. The reception staff and those at the entrance and parking areas received particular commendation for their warm and helpful demeanor. Guests also appreciated the kindness and efficiency of the bar and restaurant staff, further emphasizing the excellent overall service.
Attention to detail and a welcoming attitude are recurring themes with many guests describing the staff as kind, polite and always ready to assist. Despite some minor maintenance issues, the staff's helpfulness and dedication were often mentioned as compensatory factors. Professionalism and friendliness were noted at various service points, including the front desk, concierge and housekeeping staff.
Overall, the positive reviews underscore a consistent level of excellent service and attentiveness, making the staff a standout feature of the Quintana Hotel.
Wi-Fi
The Wi-Fi experience at the Quintana Hotel appears to be a mixed bag, leaning more toward negative feedback. While some guests noted that the Wi-Fi is basic but functional throughout the hotel and its grounds, many others expressed dissatisfaction with its quality. Frequent complaints highlight that the Wi-Fi coverage was insufficient, often not reaching the rooms and the connection quality was generally poor with frequent cutoffs. Issues like a very poor signal, an inability to connect at all in certain areas and weak reception in the rooms were recurrent themes. Though there were a few mentions of good Wi-Fi quality in conjunction with the breakfast, the overall sentiment indicates that the internet connectivity needs significant improvement to meet guest expectations.
Gym
The gym at Quintana Hotel garners interest for its availability and cleanliness, making it suitable for guests who prioritize fitness during their stay. Despite some comments on the need for renovation and non-functional treadmills, the presence of exercise machines provides a positive experience, especially when used in the morning. The gym, along with the heated pool, remains open until 9 pm, though an earlier opening would better serve some guests' schedules. While the gym is noted for being well-maintained, there is a consensus that improvements in equipment could enhance the overall experience.
Family
Quintana Hotel has established itself as a family-friendly destination, well-suited for families with young children. Guests frequently highlight the hotel's welcoming atmosphere and its accommodating nature for families. The park setting is particularly appreciated, providing a pleasant environment for both parents and children. The hotel staff is noted for their helpfulness and attentiveness, ensuring that the needs of families, including those with babies and toddlers, are well met. Room configurations are spacious, comfortably accommodating larger families, such as groups of five or four. Whether for a brief stopover or a longer stay, the hotel seems to cater specifically to the needs of families, making them feel at home.
3 Star
Quintana Hotel, considered by some as a decent 3-star option, is showing its age and is in need of significant renovations. The facilities have clearly deteriorated over time with many pointing out old and outdated furnishings and the overall structure needing a serious facelift. While the price reflects the hotel's current state, making it an acceptable budget choice, the need for modernization is evident. Some guests have even questioned its three-star rating, comparing it unfavorably to other hotels in the same category. Despite its worn-out condition, Quintana Hotel stands as a passable option if one prioritizes budget over contemporary amenities.
Yes, Quintana Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Quintana Hotel.
No, Quintana Hotel doesn't allow dogs.
Yes, parking facilities are available at Quintana Hotel.