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Summary of reviewsMiranda & Suizo, located in the heart of San Lorenzo de El Escorial, directly opposite the Royal Monastery, is renowned for its prime location. Guests consistently praise its convenience for exploring local attractions on foot, dining and enjoying vibrant squares. The picturesque setting enhances its appeal, making it a top choice for visitors.
The hotel boasts a cozy and comfortable environment, combining elegance and traditional charm. Recently renovated, it receives high marks for cleanliness and high-quality facilities. The staff stands out for their friendliness, attentiveness and exceptional service, making guests feel particularly welcomed.
Breakfast at Miranda & Suizo has mixed reviews. The weekend buffet is highly praised for its variety and quality, including churros, croissants and fresh orange juice, offering good value. However, weekday breakfasts are often criticized for being limited and basic with issues such as slow service and insufficient food replenishment.
Dinner experiences are also varied. The on-site restaurant is commended for its cozy atmosphere and delightful daily menus, though some guests find the options limited and overpriced. Despite some criticisms regarding food quality, the central location allows easy access to alternative dining venues nearby.
The rooms receive a mix of feedback. Many guests appreciate the spacious, clean and traditionally charming rooms with comfortable beds and stunning views, especially those facing the monastery. However, attic rooms are frequently criticized for their uncomfortable, low-sloping ceilings and lack of natural light. Inconsistent maintenance and outdated decor are noted, but the overall cleanliness and spaciousness remain redeeming qualities.
Cleanliness is generally good with many guests finding their accommodations well-maintained and comfortable. Nonetheless, there are occasional reports of superficial cleaning and issues like dust and outdated facilities, indicating room for improvement.
The staff at Miranda & Suizo receive widespread acclaim for their friendliness, helpfulness and attentiveness. Exceptional reception service and a warm, accommodating attitude enhance the guest experience, making the staff one of the hotel's standout features.
Wifi service at the hotel is somewhat inconsistent with some guests experiencing good connectivity while others face poor coverage and slow speeds, suggesting variable reliability.
Miranda & Suizo is highly recommended for families, offering a family-oriented atmosphere and accommodating services like room upgrades and efficient provision of amenities such as cribs. Its central location makes it convenient for family explorations.
The hotel receives positive remarks for its comfortable and clean beds, though some guests find the mattresses and pillows unsatisfactory, indicating potential areas for improvement.
As a three-star hotel, Miranda & Suizo offers a charming vintage experience with friendly staff and good value for money, albeit with somewhat outdated facilities that may not meet all contemporary standards.
Finally, the hotel is noted for being dog-friendly, welcoming pets with minimal hassle and providing extra-large rooms and kind treatment for guests traveling with their furry companions.
Overall, Miranda & Suizo delivers a pleasant stay with a prime location, commendable service and a charming vintage ambiance, though certain areas like breakfast variety, room maintenance and wifi reliability could benefit from improvements. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
Standard Double RoomThis air-conditioned/heated room features free Wi-Fi and a flat-screen TV. The private bathroom has a hairdryer.
Superior Twin RoomThis twin room features with air conditioning.
Junior Suite with Terrace (2 Adults + 2 Children) Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. Boasting a terrace, this suite also features air conditioning, a wardrobe and a flat-screen TV. The unit has 1 bed.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room features a flat-screen TV, a wardrobe, a safe deposit box, parquet floors as well as an inner courtyard view.
Budget Double RoomThis double room has a sloped ceiling and features air conditioning.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned single room features a flat-screen TV, a wardrobe, a safe deposit box, parquet floors as well as an inner courtyard view. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Miranda & Suizo enjoys an enviable location that consistently garners high praise from its guests. Nestled in the heart of San Lorenzo de El Escorial, it stands directly opposite the Royal Monastery, providing not only unparalleled convenience for visitors but also exquisite views of this historic landmark. The central setting allows guests to be within easy walking distance of local attractions, numerous restaurants and vibrant squares.
The hotel's proximity to key tourist areas facilitates effortless exploration on foot. Guests can easily access the charming old town, the bustling Constitution Square and are just a short distance from the Valley of the Fallen. The surrounding area is noted for its picturesque beauty and historical ambiance, making it perfect for strolling and dining.
Aside from its prime location, Miranda & Suizo is also appreciated for its cozy and comfortable environment. With elements of elegance and traditional charm, the hotel attracts praise for its recent renovations, cleanliness and the high quality of its facilities. The staff’s friendliness and attentive service further enhance the experience, frequently noted as being particularly welcoming and helpful.
Overall, the exceptional location of Miranda & Suizo, coupled with its charm and attentive staff, makes it a top choice for visitors looking to explore San Lorenzo de El Escorial and its rich history. Whether stopping by for a night or an extended stay, guests repeatedly highlight its convenience and unparalleled setting as standout features.
Breakfast
When staying at 'Miranda & Suizo,' the breakfast experience appears to offer mixed outcomes for guests, oscillating between satisfaction and shortcomings. On the positive side, guests frequently highlight the variety and quality of the weekend buffet, which appears to be abundant and satisfy a range of tastes, featuring items like churros, croissants and fresh orange juice. Some guests appreciate the affordability and overall value, especially when breakfast is included in their stay.
Nevertheless, weekday breakfast options have been described as more limited and often leaning towards basic continental fare, which typically includes juice, toast and pastries. There are consistent remarks about the lack of variety and occasional issues with replenishment and service speed. Complaints about items running out and slow service due to understaffing seem to affect the overall breakfast experience negatively. Additionally, the coffee machine breakdowns and lack of freshly squeezed juice were pointed out as detractors.
While some visitors enjoyed the food quality despite the limited selection, others perceived it as below the expected standard for the hotel, prompting them to seek breakfast alternatives outside the venue. The service in the cafeteria sometimes received positive notes for being attentive and friendly, yet the waiting times and occasional poor service execution left other guests dissatisfied.
In conclusion, 'Miranda & Suizo' offers a breakfast that might satisfy those looking for a simple start to their day, especially during weekends when the buffet is varied and wholesome. However, the same cannot be said for weekdays, where limited variety and service issues suggest room for improvement.
Dinner
Miranda & Suizo offers a mixed dining experience for its guests. The on-site restaurant receives praise for its cozy atmosphere and the delightful daily menus with special mentions of the exquisite dinners and convenient snacks like hot chocolate with croutons. Service is lauded for being accommodating and attentive, enhancing the overall dining experience.
However, there are notable criticisms. Guests have expressed concerns about the limited and sometimes pricey dinner options, finding the menu to be of basic quality without catering to dietary needs like gluten-free options. Some found the food to be cold or overcooked, contributing to a less enjoyable meal. The café, in particular, garnered comments on unpleasant food smells and subpar food quality.
Despite these drawbacks, the hotel's central location near monuments and the availability of nearby dining alternatives provide convenient options for exploring more dining experiences outside the hotel. The restaurant and café at Miranda & Suizo can offer satisfying meals, but discerning guests may wish to consider exploring the area's wide variety of restaurants for a more comprehensive culinary experience.
Rooms
The rooms at Miranda & Suizo receive a mix of feedback, highlighting both positive attributes and areas for improvement. Guests often appreciate the spacious and comfortable dimensions of many rooms with several highlighting the cleanliness and traditional vintage style that adds charm. Many rooms come with stunning views, especially those facing the monastery and comfortable beds and pillows are a common praise. The bathrooms, while sometimes noted as needing updates, generally offer good amenities. A number of guests have enjoyed being upgraded to superior, larger rooms which enhanced their stay.
However, issues persist with the attic rooms, which are frequently criticized for their uncomfortable, low-sloping ceilings, lack of natural light and safety concerns. Some rooms also suffer from outdated or insufficient furniture, leading to discomfort. Noise insulation appears to be a recurring problem with several rooms subject to external and internal sound disturbances. Additionally, the air conditioning occasionally fails, leading to hot and uncomfortable conditions.
Renovation and maintenance are needed across various rooms with mentions of peeling ceilings, outdated decor and the need for better upkeep. While some rooms are praised for their cleanliness, others have been found dirty or poorly maintained upon arrival. Despite these issues, the location of the hotel and the spaciousness of larger rooms provide a redeeming quality for many guests.
Beds
'Miranda & Suizo' receives mixed feedback on its beds, leaning mostly towards the positive. Many guests praise the comfort and cleanliness of the beds, noting them as the highlight of their stay. Phrases like "very comfortable bed," "comfortable beds and pillows," and "the best thing about the room was the bed" are frequently mentioned with guests appreciating the large and accommodating nature of the bedding.
However, a number of reviews point out significant issues. Some guests found the mattresses either too soft or too hard, describing their experience as uncomfortable. The pillows also received complaints for being too thin or low. Additionally, there are remarks on beds being outdated with some guests experiencing issues with springs and noise.
In summary, while many guests enjoy the comfort of the beds at 'Miranda & Suizo,' there is a notable portion who find them lacking, indicating a need for improvement in mattress quality and pillow comfort.
Cleanliness
Miranda & Suizo, situated right in front of the Escorial monastery, is a mixed bag when it comes to cleanliness, drawing both commendation and critique from guests. On a positive note, phrases such as 'very clean', 'rooms were spotless' and 'everything was very clean' frequently surface, proving that many guests found their accommodations well-maintained. The overall general cleanliness of the hotel is often praised with rooms described as comfortable and pleasantly clean, even if the décor leans towards the antique side.
An idyllic setting, clean rooms and good value for money are consistent highlights. Guests also note that the lodging is well-maintained with clean and comfortable rooms, up-to-date bathroom cleaning and a generally tidy environment.
However, the hotel has its fair share of areas needing attention. Some reviewers noted issues such as dust behind furniture, dirty shower doors and occasional lapses in thoroughness. Complaints include visible dust bunnies, cleaning deemed superficial and instances of unclean bathrooms. Guests pointed out that certain facilities, especially bathrooms, are old, showing signs of dampness, peeling paint and needing renovation. Moreover, isolated remarks mentioned finding personal items from previous occupants, suggesting moments of cleaning oversight.
The contrast between 'sparkling clean' and 'not very clean' reviews indicates inconsistencies in the housekeeping standards. Elements of the hotel's maintenance, like air conditioning filters, have also been described as dirty and poorly kept.
In conclusion, while Miranda & Suizo often delivers clean and pleasant stays with a prime location and commendable service, there are areas where cleanliness can be inconsistent, revealing room for improvement in maintaining a uniform standard throughout the hotel.
Staff
Miranda & Suizo receives glowing praise for its exceptional staff, who are consistently described as friendly, attentive and helpful. Guests highlight the excellent reception service, noting the warm welcome and prompt attention from the staff, including standout mentions for receptionists like Carmen, Amaia and Noelia. The kindness and politeness of the entire team, from housekeepers to waiters, contribute significantly to a pleasant stay. The attentiveness extends to accommodating special requests, including welcoming pets warmly. Guests frequently mention the unparalleled courtesy and resourcefulness of the receptionists, emphasizing the professional yet compassionate demeanor exhibited by everyone. The overall treatment from staff is repeatedly rated as outstanding, making the quality of service one of the hotel's most noteworthy features. With such commendable attention to personal care and detail, it’s clear that the staff at Miranda & Suizo play a crucial role in ensuring a memorable experience for all who stay there.
Wi-Fi
The wifi at Miranda & Suizo offers a mixed experience for guests. Many appreciated that the hotel provides essential amenities, including wifi, air conditioning and other facilities. There are positive mentions of good wifi, but consistent performance is an issue for some. Reports include poor coverage in certain rooms, a temperamental connection and instances of the wifi network not appearing in the list of available networks. Slow internet access also contributed to the uneven feedback. Overall, while the hotel does offer wifi, its reliability and reach seem to vary.
Family
Miranda & Suizo is a highly recommended destination for family trips with numerous guests praising its family-oriented atmosphere. Its central location makes it convenient for exploring the area with children. Families find the services provided by the hotel to be excellent and many have expressed their intention to return. The hotel staff are particularly accommodating to young children and requests for amenities such as cribs are efficiently fulfilled. Guests highlight the comfortable and cozy environment, which is well-suited for family stays.
The hotel offers a variety of spacious and clean family rooms, providing good value for those traveling with kids. The overall ambiance is warm and welcoming, making it an ideal choice for a family escape. The hotel consistently receives positive feedback for its inviting atmosphere and the friendly interactions of its staff with family members, enhancing the overall experience. Whether it's for a single night or an extended stay, this family-friendly hotel is well-equipped to meet the needs of families with children.
3 Star
Miranda & Suizo is a three-star hotel that offers a charming vintage experience, reflective of a classic retro-Madrid style. The building's beautiful facade and historic exterior exude an old world charm that many guests find appealing. Despite being somewhat outdated, its decoration and atmosphere provide a glimpse into elegant past eras, effectively combining history with hospitality.
The staff receives high praise for their friendliness, contributing to the hotel's inviting and warm atmosphere. Guests frequently highlight the hotel’s good value for money, particularly advantageous during the low season. Nevertheless, the facilities and rooms are largely dated and in need of modern upgrades to match contemporary standards. While some rooms might feel simple and adequately meet the three-star category, others fall short, eliciting criticism for not aligning with three-star expectations.
For those seeking an affordable stay with a touch of vintage charm and historical significance, Miranda & Suizo presents a unique, albeit somewhat aged, option.
Dog Friendly
Miranda & Suizo is highlighted for its welcoming attitude towards pets, making it a favored choice among travelers with furry companions. Guests have appreciated the hotel's dog-friendly environment and pet-friendly policies, which include allowing pets with or without a supplement fee. The extra-large rooms offered to guests traveling with dogs and the kind treatment by the staff are frequently mentioned, adding to the overall positive experience.
The hotel's location and its acceptance of pets without much hassle make it an ideal pick for those looking for a comfortable stay with their pets. The extra efforts by the staff to ensure that both the guests and their pets feel at ease have been consistently noted, contributing to the overall satisfaction with the hotel's facilities and services. Miranda & Suizo stands out as a cozy and accommodating spot for travelers who do not want to leave their pets behind.
No, Miranda & Suizo doesn't have any pool.
No, a spa isn't available at Miranda & Suizo.
Yes, Miranda & Suizo welcomes dogs.
Yes, parking facilities are available at Miranda & Suizo.