Hotel Refugio
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Summary of reviewsHotel Refugio is highly praised for its prime location, offering guests easy access to key attractions like the cathedral and main square, all within a serene environment. The hotel provides excellent facilities, including secure parking with direct elevator access and spacious, comfortable accommodations that contribute to a welcoming atmosphere. Guests frequently commend the hotel's breakfast for its quality and variety, although some mention a desire for more options and improvements in service speed.
The rooms at Hotel Refugio are noted for their spaciousness, cleanliness, and comfortable beds, creating a pleasant stay for visitors. Despite minor issues like a small television and low shower pressure, the proximity to local sites and friendly staff make up for these drawbacks. Cleanliness is a standout feature, with both rooms and common areas maintained to a high standard, reflecting the hotel's modern appeal and attention to detail.
The staff at Hotel Refugio receives extensive praise for their friendliness and attentiveness, enhancing the overall guest experience. The team is recognized for providing courteous and professional service, contributing to a warm and inviting atmosphere. While occasional remarks highlight less cordial interactions, the majority of feedback underscores the staff's commitment to excellent service.
Despite challenges with WiFi connectivity, the hotel's charm remains appreciated by guests who find the overall experience enjoyable. Additionally, the parking facilities are well-regarded for their convenience and security, with only minor note on the entrance's design. Overall, Hotel Refugio is favored for its location, cleanliness, and dedicated staff, making it a top choice for travelers.
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The rooms at Hotel Refugio are noted for their spaciousness, cleanliness, and comfortable beds, creating a pleasant stay for visitors. Despite minor issues like a small television and low shower pressure, the proximity to local sites and friendly staff make up for these drawbacks. Cleanliness is a standout feature, with both rooms and common areas maintained to a high standard, reflecting the hotel's modern appeal and attention to detail.
The staff at Hotel Refugio receives extensive praise for their friendliness and attentiveness, enhancing the overall guest experience. The team is recognized for providing courteous and professional service, contributing to a warm and inviting atmosphere. While occasional remarks highlight less cordial interactions, the majority of feedback underscores the staff's commitment to excellent service.
Despite challenges with WiFi connectivity, the hotel's charm remains appreciated by guests who find the overall experience enjoyable. Additionally, the parking facilities are well-regarded for their convenience and security, with only minor note on the entrance's design. Overall, Hotel Refugio is favored for its location, cleanliness, and dedicated staff, making it a top choice for travelers.
Family Friendly Hotel
The hotel includes a restaurant and provides room service, offering convenience for families. It also has family rooms.
Hotel with Parking
Hotel Refugio provides free self-parking. The hotel also has complimentary Wi-Fi and a restaurant, making it convenient for travelers with vehicles.
Hotel Taking Steps Towards Sustainability
Business Hotel
Accessible Hotel
Guest Reviews
Hotel Refugio, with its unbeatable location, offers a highly convenient stay for visitors. Situated just steps away from the cathedral and main square, this modern and spotless hotel ensures guests find themselves in the heart of the action with easy access to the region's key attractions. The hotel is well connected to central amenities, making it simple for guests to explore the nearby commercial areas and landmarks such as the Basilica Cathedral. The serene surroundings allow for easy access to main streets, offering tranquility coupled with accessibility. The hotel complements its prime location with excellent facilities, including adjacent parking connected directly by an elevator, spacious and comfortable accommodations, and a welcoming atmosphere. While the street may seem quiet at night, the overall experience is enhanced by the cleanliness, friendly and attentive staff, and delicious buffet breakfast. Guests can expect a brand-new, clean, and comfortable environment that contributes to a memorable stay.
Hotel Refugio's breakfast offerings receive high praise from guests for their quality and variety. Many guests describe the buffet as very good, delicious, and complete, highlighting a satisfying array of options to start the day. The breakfast is noted for its cleanliness and good organization, making it a pleasant experience for visitors. While some find the breakfast service to be excellent, there are occasional remarks about slow service and a desire for more options. Despite these minor points, guests generally appreciate the breakfast for its richness and suitability for families, although some feel it is a bit pricey. Overall, the hotel's breakfast makes a positive impression with its flavorful and comprehensive selection.
The rooms at Hotel Refugio generally receive high praise for their spaciousness and cleanliness, providing guests with a comfortable environment that enhances their stay. Many highlight the comfortable beds and overall cleanliness, contributing to a pleasant experience. The climate control in the rooms is often described as enjoyable, adding to guest satisfaction. While most reviews emphasize the positive aspects, a few note minor issues such as a small television and low shower pressure. Despite these drawbacks, the hotel's proximity to local attractions like the Cathedral of the Virgin of San Juan de los Lagos, along with the friendly staff, make it a favorable choice for travelers.
Hotel Refugio stands out for its impeccable cleanliness and well-maintained facilities, consistently praised by its guests. The rooms are not only clean but also spacious, offering a comfortable stay that enhances the overall experience. The hotel’s cleaning staff ensures that both the rooms and common areas are kept spotless, contributing to the hotel's modern and welcoming atmosphere. The cleanliness extends to the dining facilities, reflecting attention to detail in maintaining hygiene throughout the venue. Guests also highlight the friendliness and attentiveness of the reception staff, which complements the hotel’s dedication to providing excellent service. Overall, Hotel Refugio is recognized for maintaining a standard of cleanliness that significantly enhances its appeal, ensuring a pleasant stay for its visitors.
Hotel Refugio has garnered numerous positive remarks for its exceptional staff, who consistently deliver friendly and attentive service. Guests frequently mention the warm and helpful nature of the entire team, particularly highlighting the reception staff's courteous and professional assistance. The hotel's commitment to providing excellent service is evident through the frequent praise received by the personnel, who are described as super attentive and accommodating.
The hospitality extended by the staff contributes to a welcoming atmosphere, which is further enhanced by the hotel's clean and comfortable facilities. Visitors appreciate the hotel’s convenient location, offering tranquility and proximity to the Cathedral of the Virgin of San Juan de los Lagos while being distant enough from the commercial area to ensure peaceful rest. While the staff's friendliness is predominantly acknowledged, there are occasional remarks about less cordial treatment at reception. Overall, the quality and kindness of the staff at Hotel Refugio are lauded, making it a preferred choice for travelers seeking attentive service amidst serene surroundings.
Hotel Refugio, while offering a cozy and inviting atmosphere, faces significant challenges with its WiFi connectivity. Guests have highlighted issues such as slow internet speeds and a spotty signal, particularly in the rooms. The Wi-Fi often disconnects and the reach does not extend to all areas, affecting overall internet availability. Improvements in the internet service could enhance the guest experience, especially for those relying on a steady connection during their stay. Despite these connectivity issues, the hotel's charm still encourages guests to appreciate its other offerings.
Hotel Refugio offers convenient parking for guests, featuring a spacious area that can accommodate large vehicles. The hotel's parking is secure and located conveniently close to the main building, providing easy access for travelers. While the parking facilities receive high marks for their size and security, some guests noted that the entrance can be somewhat inconvenient. However, this minor issue does not overshadow the overall positive feedback on parking. Additionally, the location of the parking is ideal, being close to the basilica and complementing the hotel's new facilities.
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Location
Breakfast
Rooms
Cleanliness
Staff
The hospitality extended by the staff contributes to a welcoming atmosphere, which is further enhanced by the hotel's clean and comfortable facilities. Visitors appreciate the hotel’s convenient location, offering tranquility and proximity to the Cathedral of the Virgin of San Juan de los Lagos while being distant enough from the commercial area to ensure peaceful rest. While the staff's friendliness is predominantly acknowledged, there are occasional remarks about less cordial treatment at reception. Overall, the quality and kindness of the staff at Hotel Refugio are lauded, making it a preferred choice for travelers seeking attentive service amidst serene surroundings.
Wi-Fi
Parking
No, Hotel Refugio doesn't have any pool.
No, a spa isn't available at Hotel Refugio.
No, Hotel Refugio doesn't allow dogs.
Yes, parking facilities are available at Hotel Refugio.
No, Hotel Refugio doesn't have a gym.
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