Laguna Inn and Suites

San Juan Capistrano 33.54568500, -117.67399600 , 28742 Camino Capistrano (Show on Map)
7.1
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsLaguna Inn and Suites is favorably recognized for its strategically convenient location, offering easy access to a variety of destinations such as San Juan Capistrano, Saddleback College, and Irvine. The hotel's proximity to popular beaches and an array of dining options adds to its appeal, creating a perfect balance between centrality and a peaceful, quiet setting. This combination, along with exceptional cleanliness and customer service, makes it a preferred choice for both business and leisure travelers.

Guests consistently praise the hotel for its clean and spacious rooms, which have undergone recent renovations to enhance comfort with updated paint and fixtures. The accommodations, including two-room suites, offer nice seating areas and the comfort of well-kept rooms, ensuring a restful stay. While occasional concerns about cleanliness are noted, the responsive staff quickly addresses such issues to maintain a high standard.

The hotel staff receives commendation for their outstanding customer service, contributing to a welcoming and accommodating atmosphere. Friendly and attentive, the staff, including standouts like Tina and Ted, ensure that guests' needs are met with genuine care and dedication, enhancing the overall experience.

Laguna Inn and Suites also offers the convenience of free, on-site parking, appreciated by many for its cleanliness and comfort. The availability of covered parking and direct access to rooms are notable conveniences, despite occasional challenges with space during peak times.

For families, the hotel creates a welcoming environment, supported by the pleasant nature of the owners. Spacious accommodations cater well to family needs, and the location is particularly convenient for those traveling with children.

Although bedding comfort receives mostly positive reviews, with mentions of comfortable beds and pillows, some guests note issues with hard mattresses or small blankets. However, the hotel’s overall cleanliness complements the favorable impressions of the beds.

In summary, Laguna Inn and Suites stands out as a valued accommodation with its central and peaceful location, clean and comfortable rooms, exceptional staff, and family-friendly atmosphere, making it a highly recommended choice for travelers seeking convenience and hospitality.
Show more
Categories
Hotel for Honeymoon

Family Friendly Hotel

Hotel with Parking

Accessible Hotel

Room Types
Economy Double Room non-smoking

Economy Quadruple Room non-smoking

Double Room with Spa Bath The double room provides heating. The unit offers 1 bed.

King Room - Disability Access The double room provides heating. The unit offers 1 bed.

Guest Reviews
7.1
Good
Location
Laguna Inn and Suites boasts a highly convenient location that caters to a variety of travel needs. Nestled in an area with easy freeway access, it serves as an ideal base for exploring a range of destinations, including the charming town of San Juan Capistrano, Saddleback College, and the vibrant city of Irvine. The hotel's proximity to popular beaches offers an added bonus for those seeking sun and surf.

The neighborhood is noted for being clean and safe, providing guests with peace of mind during their stay. For those who appreciate dining options, the hotel is strategically situated near an array of eateries, including well-loved fast-food chains such as In-N-Out Burger and Popeye's, all within walking distance.

Guests appreciate the combination of a central yet peaceful setting, with the hotel being quietly tucked away from freeway noise. This strategic location, combined with excellent cleanliness and customer service, makes Laguna Inn and Suites a favored choice for travelers who value convenience and comfort, whether visiting for business or leisure.

Rooms
Laguna Inn and Suites offers guests a solid value for the price with comfortable accommodations. Many visitors have found the rooms to be spacious, clean, and well-appointed, often equipped with nice seating areas and tables. The rooms are described as quiet and well-kept, with some enjoying the additional space of a two-room suite that was immaculately clean. Comfortable beds and pillows contribute to a restful stay for several guests. The rooms appear to have undergone recent renovations, with updates such as new paint and fixtures that enhance the experience. While there are some concerns regarding cleanliness in a few instances, the hotel staff has been responsive and accommodating in resolving issues, ensuring guests can enjoy their stay in upgraded rooms. The separation of a bedroom from the entryway or living room adds an element of comfort and convenience, rounding out the comfortable offerings at Laguna Inn and Suites.

Beds
The beds at Laguna Inn and Suites are generally described as quite comfortable, with several guests highlighting the comfort of the pillows and the spaciousness of the beds. Many reviews mention the beds as being heaven and express satisfaction with their bedding experience. However, while the overall sentiment is positive regarding comfort, some reviews note issues with hard mattresses and blankets that were too small, stained, or had holes. Despite these occasional drawbacks, the cleanliness of the rooms complements the mostly favorable impressions of the beds.

Cleanliness
Laguna Inn and Suites consistently delivers on cleanliness, with a majority of guests finding the accommodations exceptionally clean. Rooms and the property overall receive positive remarks for being well-maintained and tidy, providing a comfortable and peaceful stay. Many reviews highlight the clean condition of the rooms, beds, and common areas, contributing to a quiet and inviting atmosphere that meets expectations for a reliable place to rest. Despite the straightforward amenities, guests appreciate the basic yet clean environment, noting the reasonable pricing alongside cleanliness. Pleasant staff contribute to a welcoming experience. However, occasional negative comments regarding room condition do appear, suggesting some variance in upkeep. Nevertheless, the overall consensus indicates that Laguna Inn and Suites successfully meets the needs of travelers looking for a clean and restful stay.

Staff
Laguna Inn and Suites is praised for its exceptional staff, who consistently deliver excellent customer service. Guests appreciate the accommodating nature and friendliness that the staff exhibit, ensuring a welcoming atmosphere throughout their stay. Reviews frequently highlight the staff's helpfulness, attentiveness, and dedication to guest satisfaction. Individuals like Tina and Ted stand out for their pleasantness and care, contributing to a positive experience for visitors. Whether interacting with the front desk or the management, guests can expect a supportive and courteous approach that enhances the overall experience at this hotel. The owners and staff are recognized for their humble nature and genuine commitment to serving the needs of their guests, making Laguna Inn and Suites a highly recommended choice for travelers seeking exceptional hospitality.

Parking
Laguna Inn and Suites offers guests the convenience of free parking, a feature that many appreciate during their stay. Visitors commend the cleanliness and comfort of the parking facilities, highlighting the advantage of covered parking beneath the property. For those arriving by car, the convenience of parking directly by their room door or on the first level is a notable benefit. While some mention the limited availability and tight spacing, many guests report successfully finding a spot, especially valuing the addition of an underground parking area. Even though parking can occasionally be challenging during peak times, the overall positives of free and comfortable parking are appreciated by guests seeking a hassle-free experience close to the beach.

Family
Laguna Inn and Suites offers a welcoming atmosphere, particularly noted by families who have stayed there for various events. Guests appreciate the hotel owners, who are described as a nice family. The property appears to be well-suited for those traveling with children, with accommodations like upgraded rooms and spacious two-bedroom suites that cater effectively to family needs. Its location is also seen as a positive aspect, providing convenience for guests. While some reviews mention pricing concerns, the overall impression is that the hotel creates a feeling of being welcome and caters to family stays comfortably.


No, Laguna Inn and Suites doesn't have any pool.

No, a spa isn't available at Laguna Inn and Suites.

No, Laguna Inn and Suites doesn't allow dogs.

Yes, parking facilities are available at Laguna Inn and Suites.

No, Laguna Inn and Suites doesn't have a gym.

Location Show Map
More Options
  • Hotel in San Juan Capistrano

  • 8.3 Very Good

  • From $201

  • Hotel in San Juan Capistrano

  • 8.8 Excellent

  • From $403

  • Hotel in San Juan Capistrano

  • 6.9 Rated

  • From $116

  • Hotel in Buena Park

  • 8.9 Excellent

  • From $149



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ