San Jose9.93497700,
-84.09137800,
Avenida Paseo Colón, Calles 26 Y 28. Frente A Pizza Hut.(Show on Map)
7.2
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Ambassador in San José is a popular choice for travelers, largely due to its prime location and exceptional staff service. Positioned in the city's heart, the hotel allows easy access to dining options, La Sabana Park, and the National Stadium, all within a safe, walkable neighborhood. The convenience of public transportation and private parking further enhances its appeal, making it an ideal base for exploring the city.
The hotel's breakfast offerings, particularly the traditional Costa Rican dish gallo pinto, receive high praise for their flavor and presentation. Guests appreciate the amiable chef and attentive breakfast staff, making the meal a standout experience despite minor suggestions for variety enhancement. Cleanliness is another strong point for Hotel Ambassador, with many reviews commending the neatness of the rooms and facilities, despite some mentions of outdated decor and specific room maintenance issues.
One of the hotel's most significant assets is its staff, who are consistently described as friendly, welcoming, and helpful. Their dedication to ensuring a satisfying guest experience, from assistance at the front desk to housekeeping, highlights the warmth of Costa Rican hospitality.
However, room conditions present some challenges, as guests frequently mention outdated furnishings, limited space, and noise issues due to inadequate soundproofing. The beds also receive mixed reviews, with some finding them uncomfortable, yet others note satisfactory water pressure in the showers.
Wi-Fi service and parking offer varied experiences, with Wi-Fi connectivity being inconsistent depending on the location within the hotel. In contrast, the private underground parking is valued for its security and accessibility, despite occasional issues with lighting and ease of use.
Overall, Hotel Ambassador stands out for its strategic location and exceptional staff service, though improvements in room quality and Wi-Fi connectivity could further enhance guests' experiences. Show more
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Categories
Hotel with Free Wi-Fi
Hotel Ambassador provides complimentary Wi-Fi. Situated on Avenida Paseo Colón, it is close to various amenities and attractions.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Standard Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe RoomThe double room includes a private bathroom fitted with a shower. The spacious double room features air conditioning, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Family SuiteThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 3 beds.
Standard Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Deluxe Double RoomThe double room includes a private bathroom fitted with a shower. The spacious double room features air conditioning, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Double Room - Disability AccessThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
7.2
Good
Location
Nestled in the heart of San Jose, Hotel Ambassador boasts an enviable location that guests frequently praise. The hotel is centrally situated, making it an excellent starting point for exploring the city. Travelers appreciate the ease of access to nearby dining options and supermarkets, as well as the proximity to La Sabana Park and the National Stadium. The quiet neighborhood is well-regarded for its safety, allowing visitors to enjoy leisurely strolls even in the late hours.
Accessibility is another key attribute, with public transportation options nearby and the convenience of private parking. Despite some reports of the building's age, the strategic geographical placement of Hotel Ambassador ensures that guests find it a convenient option for extended stays, especially when attending events or appointments in the area. Coupled with friendly and attentive staff, the location enhances the overall experience, making the hotel a reliable choice for those visiting San Jose.
Breakfast
Nestled within the storied halls of Hotel Ambassador, the breakfast experience is a blend of traditional Costa Rican flavors and friendly hospitality. Guests universally praise the taste and completeness of the breakfast offerings, with many considering it one of the highlights of their stay. The morning meal often features gallo pinto, a beloved local dish, which adds an authentic touch to the dining experience.
The presence of a dedicated and amiable chef enhances the experience, ensuring that guests start their day with a delicious, satisfying meal. Despite some comments suggesting areas for improvement, particularly regarding variety and timing, the breakfast generally garners positive feedback for its flavors and the attentive service provided by the staff.
Some guests note that the rooms reflect the hotel's historical charm and could benefit from modern upgrades. Nonetheless, the efficiency and warmth of the breakfast service continue to stand out, making it a memorable aspect of the hotel visit. This focus on traditional tastes and excellent service leaves many guests eager to return for future visits.
Rooms
Hotel Ambassador presents a mixed experience for guests, primarily when it comes to room conditions. Although cleanliness seems to be an area of strength, with several reviews highlighting that rooms were clean and well-organized, the overall state of the rooms is frequently described as outdated. Guests often point out small room sizes, with some rooms facing less appealing views such as interior shafts or noisy courtyards. The lack of soundproofing further exacerbates the issue for rooms oriented towards busy streets, making them rather noisy.
Comfort is another challenge, with several guests finding beds and pillows uncomfortable. Bathrooms are often noted as small, with showers featuring awkward shapes that complicate use. Outdated equipment is a recurring theme, including limited electrical outlets and weak lighting. The decor and furniture also appear to be quite old, suggesting a need for renovation.
Despite these challenges, the hotel's location is praised for its proximity to diverse dining options, including French, Chinese, pizza franchises, and a regular supermarket within walking distance. This convenient location seems to be a redeeming factor for potential visitors. Although the hotel has an advantageous setting, it is clear that the rooms need attention to improve guest comfort and overall experience.
Beds
The beds at Hotel Ambassador have received mixed feedback from guests, emphasizing both positive and negative experiences. Several reviews highlight discomfort, noting that the mattresses can feel hard, akin to sleeping on wooden boards, and that the springs are sometimes palpable. Some guests pointed out that the beds are small and creak easily, contributing to an unpleasant sleeping experience. Issues such as deteriorated bedding, a bad smell, and uncomfortable pillows were also mentioned. Furthermore, there's a concern about the size of the beds, particularly for couples seeking sufficient space. Despite these criticisms, some guests did find the mattresses comfortable, and appreciated the excellent water pressure in the showers. For visitors prioritizing a good night’s sleep, these varied reviews suggest considering individual preferences before booking.
Cleanliness
Hotel Ambassador receives praise for its cleanliness, with many guests highlighting the hotel's overall neatness and the impeccably clean rooms. The hotel's cleaning standards leave a positive impression, with several reviews noting the spacious ambiance and attention to hygiene throughout the facilities. The staff is consistently described as friendly and attentive, contributing to the guests' pleasant experience.
Despite the positive remarks on cleanliness and staff service, some guests have raised concerns about specific aspects of the rooms. A few reviews mention issues with the bedding and towels not appearing clean, along with uncomfortable beds and unattractive bathrooms. Certain areas, such as carpets, blankets, and ventilation, are perceived as outdated, with some complaints about room lighting and odors reminiscent of an older establishment.
Overall, Hotel Ambassador is lauded for its clean environment and the warm hospitality of its staff, though there are opportunities for improvement in room maintenance and modernization to enhance guest satisfaction fully.
Staff
Hotel Ambassador in San José has garnered a reputation for its exceptional hospitality, as highlighted in numerous guest reviews. The staff are consistently described as friendly, welcoming, and helpful. Guests frequently commend their attentiveness and the excellent level of service provided, which includes going above and beyond to assist with specific needs, such as recovering lost belongings after check-out. The front desk personnel and breakfast staff receive particular praise for their kindness and professionalism. Visitors also appreciate the attentive treatment across various services, from reception to housekeeping. The staff's willingness to guide guests in exploring the city adds a personal touch to their interactions, creating a comfortable and well-cared-for experience. Overall, the staff's dedication to customer service stands out, reflecting the warm and accommodating nature of Costa Rica's culture.
Wi-Fi
Hotel Ambassador offers a mixed experience when it comes to its Wi-Fi services. Some guests have praised the Wi-Fi as excellent, which suggests that there are areas within the hotel where the connection works well. However, there are several reports indicating that the Wi-Fi does not reach all the rooms effectively, with some visitors mentioning limited connectivity, particularly in their rooms or only being able to use certain apps. The lobby seems to offer a more stable connection, although still with limitations. Overall, while there are positive aspects to the hotel's internet service, guests planning to rely heavily on Wi-Fi should be aware of potential inconsistencies during their stay.
Parking
Hotel Ambassador garners positive feedback from guests emphasizing the significance of its parking facilities as a valuable asset, especially in a bustling city setting. The hotel offers a private, underground parking garage that is generally considered safe and secure. This availability is appreciated as a substantial advantage by visitors looking for a trustworthy place to park their vehicles. Its large size and accessibility are noteworthy, adding to the convenience, although some challenges are noted with access, particularly when unloading luggage. Guests have pointed out some drawbacks, such as inadequate lighting within the parking area, yet the overall sentiment remains favorable due to its presence and security features. The location of the hotel, coupled with its parking amenities, enhances its appeal to travelers prioritizing these aspects during their stay.
No, Hotel Ambassador doesn't have any pool.
No, a spa isn't available at Hotel Ambassador.
No, Hotel Ambassador doesn't allow dogs.
Yes, parking facilities are available at Hotel Ambassador.