Crowne Plaza San Jose La Sabana by IHG
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Summary of reviewsThe Crowne Plaza San Jose La Sabana by IHG, is highly praised by guests for several aspects, making it a favorable choice for both leisure and business travelers.
The hotel's location is a significant draw, offering easy access to the airport, city center and local attractions such as the National Stadium, urban parks and the Museum of Modern Art. The secure, ample parking and proximity to essential services, including a supermarket and dining options, further enhance its appeal. Despite being slightly outside the bustling city center, the quieter environment is appreciated, providing a peaceful retreat with the added convenience of various nearby amenities.
Guests consistently commend the breakfast experience, highlighting the variety and quality of the offerings. The buffet-style breakfast features excellent omelets, pastries and typical Costa Rican dishes with the friendly and accommodating staff contributing to a standout morning experience.
Dining options at the hotel also receive positive feedback, particularly the on-site Japanese restaurant, "Fujii." Though noted to be on the expensive side, its superb dishes and menu diversity are well-regarded. The availability of vegan options and the pleasant ambiance of the dining areas, including the poolside service, enhance the overall experience, though some mention that service speed could be improved.
The rooms at the Crowne Plaza are a significant highlight with guests frequently praising their cleanliness, spaciousness and modern furnishings. Comfortable beds, excellent bedding and well-maintained bathrooms contribute to a relaxing and comfortable stay. The quiet and tranquil atmosphere of the rooms makes them ideal for both relaxation and productivity.
Cleanliness is a standout feature of the hotel with guests consistently noting the spotless condition of both private and public spaces. This high standard of hygiene, combined with modern amenities, ensures a welcoming and pleasant environment.
The staff at Crowne Plaza San Jose La Sabana are frequently lauded for their exceptional service and friendliness. The team, including specific members like Eric, Fanny, Alejandro and Mariana, is described as extremely attentive and helpful, enhancing the overall guest experience with their warmth and efficiency.
The free and reliable Wi-Fi is another appreciated amenity, ensuring guests stay connected with ease. The gym, while noted to be on the smaller side, is well-equipped and clean, catering to various fitness needs effectively. The pool, though small and sometimes described as cold, remains clean and inviting, offering a pleasant spot for relaxation.
For those traveling by car, the secure and ample parking, along with the convenience of a free airport shuttle, adds significant value to the stay. Families find the hotel particularly accommodating with amenities and activities suitable for all ages, creating a welcoming environment for family getaways.
The property also meets the needs of business travelers with its well-equipped business center and productive environment. The dependable Wi-Fi and helpful staff ensure a smooth experience for professional stays.
Overall, Crowne Plaza San Jose La Sabana delivers a reliable and enjoyable experience for all types of travelers, marked by excellent service, comfortable accommodations and commendable amenities. While there are mixed opinions regarding its five-star status, the hotel consistently provides a high level of satisfaction across various aspects, making it a highly recommended choice.
Categories
The hotel's location is a significant draw, offering easy access to the airport, city center and local attractions such as the National Stadium, urban parks and the Museum of Modern Art. The secure, ample parking and proximity to essential services, including a supermarket and dining options, further enhance its appeal. Despite being slightly outside the bustling city center, the quieter environment is appreciated, providing a peaceful retreat with the added convenience of various nearby amenities.
Guests consistently commend the breakfast experience, highlighting the variety and quality of the offerings. The buffet-style breakfast features excellent omelets, pastries and typical Costa Rican dishes with the friendly and accommodating staff contributing to a standout morning experience.
Dining options at the hotel also receive positive feedback, particularly the on-site Japanese restaurant, "Fujii." Though noted to be on the expensive side, its superb dishes and menu diversity are well-regarded. The availability of vegan options and the pleasant ambiance of the dining areas, including the poolside service, enhance the overall experience, though some mention that service speed could be improved.
The rooms at the Crowne Plaza are a significant highlight with guests frequently praising their cleanliness, spaciousness and modern furnishings. Comfortable beds, excellent bedding and well-maintained bathrooms contribute to a relaxing and comfortable stay. The quiet and tranquil atmosphere of the rooms makes them ideal for both relaxation and productivity.
Cleanliness is a standout feature of the hotel with guests consistently noting the spotless condition of both private and public spaces. This high standard of hygiene, combined with modern amenities, ensures a welcoming and pleasant environment.
The staff at Crowne Plaza San Jose La Sabana are frequently lauded for their exceptional service and friendliness. The team, including specific members like Eric, Fanny, Alejandro and Mariana, is described as extremely attentive and helpful, enhancing the overall guest experience with their warmth and efficiency.
The free and reliable Wi-Fi is another appreciated amenity, ensuring guests stay connected with ease. The gym, while noted to be on the smaller side, is well-equipped and clean, catering to various fitness needs effectively. The pool, though small and sometimes described as cold, remains clean and inviting, offering a pleasant spot for relaxation.
For those traveling by car, the secure and ample parking, along with the convenience of a free airport shuttle, adds significant value to the stay. Families find the hotel particularly accommodating with amenities and activities suitable for all ages, creating a welcoming environment for family getaways.
The property also meets the needs of business travelers with its well-equipped business center and productive environment. The dependable Wi-Fi and helpful staff ensure a smooth experience for professional stays.
Overall, Crowne Plaza San Jose La Sabana delivers a reliable and enjoyable experience for all types of travelers, marked by excellent service, comfortable accommodations and commendable amenities. While there are mixed opinions regarding its five-star status, the hotel consistently provides a high level of satisfaction across various aspects, making it a highly recommended choice.
Hotel with Swimming Pool
This hotel has a swimming pool and is well-regarded. It is located in Sabana Norte [from the provided data].
Outdoor Pool
Hotel with Free Wi-Fi
The Crowne Plaza includes free Wi-Fi. Its location in La Sabana provides easy access to various attractions and business areas.
Business Hotel
This hotel provides comprehensive business services. It is located in a convenient area, making it a practical choice for business travelers.
Hotel with Parking
This hotel offers parking facilities for its guests. This provides a convenient option for those traveling with their own vehicles.
Hotel with Gym
Features a well-appointed gym and additional facilities like a pool and spa, catering to both fitness and relaxation needs. The gym has a 'Perfect Gym' rating according to some sources.
5-Star Hotel
Adjacent to La Sabana Park, this hotel boasts spacious rooms and excellent facilities. It features amenities like a swimming pool and multiple dining options, providing a comfortable and convenient stay.
Hotel with Outdoor Pool
This hotel includes an outdoor pool as part of its facilities. A waterside lounge is also available for guests to relax by the pool.
Luxury Hotel
Hotel for Honeymoon
Casino Hotel
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Crowne Plaza San Jose La Sabana by IHG, boasts a favorable location that appeals to many travelers. Nestled close to the airport, it offers easy access to a variety of dining and entertainment options, shopping venues and major highways. Guests appreciate the convenience of being within walking distance of the city center with notable attractions such as the National Stadium, a beautiful urban park and the Museum of Modern Art nearby. Secure and ample parking adds to the convenience for those traveling by car.
The hotel is praised for its proximity to key areas in San Jose, making it an ideal stopover for travelers arriving or departing Costa Rica. The guarded parking and proximity to car rental services further enhance its appeal, especially for those needing a restful stay before or after a flight. The surrounding area features a supermarket across the street and several nice restaurants just around the corner, enriching the guest experience.
While some guests find the location slightly outside of the bustling city center, this translates to a quieter environment with minimal street noise, offering a peaceful retreat. The local park provides a scenic spot for runs or leisurely walks, adding to the comfort of the stay. On the downside, some have noted the surrounding neighborhood as uninteresting and occasionally mentioned safety concerns as indicated by the staff.
Overall, the hotel’s location is frequently lauded by guests for its convenience, centrality and tranquility, making it a reliable choice for both short visits and extended stays in the vibrant city of San Jose.
The breakfast experience at Crowne Plaza San Jose La Sabana has received high praise from guests with many highlighting the variety and quality of the offerings. Guests frequently describe the breakfast as good, delicious and abundant with a selection that includes excellent omelettes and a variety of pastries and typical Costa Rican dishes. The buffet-style breakfast, served from 6am, is noted to be well-stocked and complete, providing an elaborate and extensive selection that meets or exceeds expectations. Despite some mentions of the breakfast being expensive or limited, the overall sentiment is overwhelmingly positive with descriptors like spectacular, fantastic and superb often used. The staff's friendliness and the accommodating nature of the service further enhance the breakfast experience, making it one of the standout features of the hotel.
Crowne Plaza San Jose La Sabana offers a varied dining experience with two main restaurants that guests frequently commend for their quality and menu diversity. The on-site Japanese restaurant, often mentioned by name as "Fujii," is particularly praised for its superb and delicious dishes, though it is noted to be on the expensive side. Many guests highlight that the food at the hotel's restaurants is consistently delicious with specific praises for the vegan options available at the Nattivo restaurant. The food quality and taste receive strong positive feedback, calling it excellent and very good.
However, there are mixed reviews regarding the service. While some guests find the restaurant service top-notch, others report disappointment with mentions of slow service and lukewarm food. Despite this, the overall sentiment leans positively, especially towards the Japanese restaurant's offerings. The hotel's ambiance, including the pleasant lounge on the sixth floor and the poolside service, adds to the dining experience, though a few reviews suggest that dinner prices can be on the higher side.
Crowne Plaza San Jose La Sabana by IHG, has received high praise for its rooms. Guests consistently highlight the cleanliness and spaciousness of the rooms, noting that they are modern, well-furnished and comfortable. The bedding is described as excellent and the newly renovated bathrooms are super clean. Additionally, the air conditioning in the rooms ensures a comfortable stay.
The rooms cater well to a variety of needs, offering convenience and all necessary amenities. Many guests have enjoyed the large, bright spaces and the tranquility they provide. The hotel’s facilities are also noted to be very good with highlights including room service and comfortable beds. Visitors appreciate the quiet atmosphere, making it perfect for relaxation or a layover.
Despite a few mentions of smaller room sizes and some noise issues from neighboring rooms, the overall impression is that the rooms are immaculate, cozy and well-organized. The staff contributes to a positive experience with their friendliness and helpfulness, complementing the high quality of the rooms. Guests also appreciate the hotel's convenient location, which is close to everything and very safe.
The beds at Crowne Plaza San Jose La Sabana by IHG, have garnered substantial praise from guests, underscoring the overall comfort and quality. The recurring sentiment is that the beds are exceptionally comfortable with many guests describing them as super comfortable, very cozy and even spectacular. The bedding quality also stands out, described as excellent and cozy, contributing to an excellent sleeping experience. Many reviews highlight the general comfort provided by the rooms, which are also noted for their spaciousness. Overall, the hotel offers a high level of comfort with its well-praised beds and bedding, essential for a restful stay.
The Crowne Plaza San Jose La Sabana stands out for its impeccable cleanliness, consistently praised in guest reviews. Described as spotlessly clean and very well maintained, the hotel ensures a modern, hygienic environment throughout its premises. The guest rooms, often highlighted as clean, comfortable and spacious, meet the highest standards of tidiness. The bathrooms are also noted for their spotless condition. Common areas and public spaces are maintained with the same high level of care, contributing to an overall clean and inviting atmosphere. Guests appreciate the blend of modernity and cleanliness, making it an excellent choice for both short and longer stays. The attention to cleanliness extends to exceptional customer service, ensuring a pleasant and sanitary experience for all.
The staff at Crowne Plaza San Jose La Sabana by IHG, consistently receives high praise for their exceptional service and attentiveness. Guests frequently describe the team as extremely friendly, helpful and welcoming, ensuring that each visitor's needs are met with a smile. The General Manager, Stephanie, is highlighted for her hands-on approach and daily interactions with guests, providing personalized recommendations and a warm greeting each morning.
Notably, specific staff members such as Eric, Fanny, Alejandro and Mariana are commended for their super attentive and friendly demeanor, making every stay memorable. Restaurant staff and housekeepers also receive commendations for their considerate and professional service. Attentiveness and kindness are recurring themes with multiple reviews emphasizing how the staff goes above and beyond to ensure comfort and satisfaction.
The receptionists, front desk personnel and lobby staff are all described as polite, accommodating and efficient. Whether it's assisting with check-ins, offering local activity suggestions or providing exceptional room service, the staff's dedication to creating a welcoming environment is clear. Enhanced by the great service at breakfast and other hotel facilities, the overall experience at Crowne Plaza San Jose La Sabana is elevated by the remarkable team behind the scenes.
Guests have highlighted that the Crowne Plaza San Jose La Sabana by IHG, offers good, strong and fast wifi, contributing to a positive overall experience. The hotel provides free and secure wifi with reliable connectivity in common areas, enhancing convenience for guests. Although a few reviews mentioned occasional issues with internet access, these instances appear to be exceptions rather than the norm.
The gym at the Crowne Plaza San Jose La Sabana by IHG, has received generally positive feedback from guests. Many have described the facilities as very good with several comments highlighting that the gym is both fully and well-equipped. Despite some noting that the gym is on the smaller side, the range of equipment available appears to meet a variety of fitness needs efficiently. The gym is consistently praised for its cleanliness and the excellent service provided. It's also worth mentioning that the hotel offers access to both a gym and a pool, adding to the overall appeal for guests looking to maintain their fitness routine while traveling.
The pool at Crowne Plaza San Jose La Sabana by IHG, generally impresses guests with its cleanliness and maintenance. Many reviewers describe the pool area as nice and lovely, making it an inviting spot for relaxation. The pool, positioned next to the restaurant, offers convenience for guests looking to dine and swim. Despite its small size, the pool is noted for being immaculately clean and refreshingly well-kept.
However, several guests found the water temperature to be quite cold with some saying it was too cold to use comfortably. Noise and overcrowding were minor concerns for a few visitors. Adding tropical plants and heating the pool could greatly enhance the overall experience, but as it stands, the pool remains a well-maintained and pleasant feature of the hotel.
Crowne Plaza San Jose La Sabana offers a highly satisfactory parking experience for guests, marked by ease and convenience. The hotel provides a spacious and guarded parking lot, ensuring ample space for vehicles with the added reassurance of 24-hour surveillance. The parking is included with the stay and it is consistently described as secure and safe, making it a reliable choice for travelers. Additionally, the availability of a free airport shuttle service adds to the overall convenience for guests.
The Crowne Plaza San Jose La Sabana by IHG, is highly regarded as a family-friendly destination. Families particularly appreciate the welcoming atmosphere for children and the family-oriented approach of the hotel. The amenities cater well to family needs with clean rooms and a nice pool being notable highlights. The hotel staff are knowledgeable about various activities, enhancing the family experience with plenty of recommendations for things to do. Its proximity to Sabana Park is another advantage, providing easy access to outdoor activities. Overall, this hotel is ideal for family getaways, offering a comfortable and enjoyable stay for families.
Crowne Plaza San Jose La Sabana by IHG, offers a blend of luxury and functionality that resonates with many visitors. Described as a luxurious property, the hotel stands out with its beautiful facilities and fascinating aspects from all perspectives. The staff is often highlighted for their great treatment and EXCELLENT customer service, ensuring a pleasant stay for guests. The amenities are described as amazing, contributing to an overall superb experience.
However, there are mixed opinions regarding the hotel's five-star rating. While some guests find the facilities comparable to other five-star hotels, others feel the hotel is more accurately a solid 4-star establishment. The buffet, in particular, has received feedback suggesting it could offer a bit more in line with five-star expectations.
In conclusion, the Crowne Plaza San Jose La Sabana provides a solid and enjoyable experience, particularly due to its excellent service and beautiful facilities. While it may not meet every guest's five-star criteria, it remains a highly regarded accommodation option.
Crowne Plaza San Jose La Sabana by IHG, stands out as an excellent choice for business travelers, offering top-notch facilities tailored for professional needs. The hotel features a well-equipped business center and is highly regarded for hosting business events and conferences. The environment is conducive to productivity with dependable WiFi and the comfortable bedding ensures a restful stay. Guests frequently praise the helpfulness of the front desk staff, contributing to a smooth and easy check-in process. Overall, this hotel provides an ideal setting for business stays, blending convenience with comfort.
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Location
The hotel is praised for its proximity to key areas in San Jose, making it an ideal stopover for travelers arriving or departing Costa Rica. The guarded parking and proximity to car rental services further enhance its appeal, especially for those needing a restful stay before or after a flight. The surrounding area features a supermarket across the street and several nice restaurants just around the corner, enriching the guest experience.
While some guests find the location slightly outside of the bustling city center, this translates to a quieter environment with minimal street noise, offering a peaceful retreat. The local park provides a scenic spot for runs or leisurely walks, adding to the comfort of the stay. On the downside, some have noted the surrounding neighborhood as uninteresting and occasionally mentioned safety concerns as indicated by the staff.
Overall, the hotel’s location is frequently lauded by guests for its convenience, centrality and tranquility, making it a reliable choice for both short visits and extended stays in the vibrant city of San Jose.
Breakfast
Dinner
However, there are mixed reviews regarding the service. While some guests find the restaurant service top-notch, others report disappointment with mentions of slow service and lukewarm food. Despite this, the overall sentiment leans positively, especially towards the Japanese restaurant's offerings. The hotel's ambiance, including the pleasant lounge on the sixth floor and the poolside service, adds to the dining experience, though a few reviews suggest that dinner prices can be on the higher side.
Rooms
The rooms cater well to a variety of needs, offering convenience and all necessary amenities. Many guests have enjoyed the large, bright spaces and the tranquility they provide. The hotel’s facilities are also noted to be very good with highlights including room service and comfortable beds. Visitors appreciate the quiet atmosphere, making it perfect for relaxation or a layover.
Despite a few mentions of smaller room sizes and some noise issues from neighboring rooms, the overall impression is that the rooms are immaculate, cozy and well-organized. The staff contributes to a positive experience with their friendliness and helpfulness, complementing the high quality of the rooms. Guests also appreciate the hotel's convenient location, which is close to everything and very safe.
Beds
Cleanliness
Staff
Notably, specific staff members such as Eric, Fanny, Alejandro and Mariana are commended for their super attentive and friendly demeanor, making every stay memorable. Restaurant staff and housekeepers also receive commendations for their considerate and professional service. Attentiveness and kindness are recurring themes with multiple reviews emphasizing how the staff goes above and beyond to ensure comfort and satisfaction.
The receptionists, front desk personnel and lobby staff are all described as polite, accommodating and efficient. Whether it's assisting with check-ins, offering local activity suggestions or providing exceptional room service, the staff's dedication to creating a welcoming environment is clear. Enhanced by the great service at breakfast and other hotel facilities, the overall experience at Crowne Plaza San Jose La Sabana is elevated by the remarkable team behind the scenes.
Wi-Fi
Gym
Pool
However, several guests found the water temperature to be quite cold with some saying it was too cold to use comfortably. Noise and overcrowding were minor concerns for a few visitors. Adding tropical plants and heating the pool could greatly enhance the overall experience, but as it stands, the pool remains a well-maintained and pleasant feature of the hotel.
Parking
Family
5 Star
However, there are mixed opinions regarding the hotel's five-star rating. While some guests find the facilities comparable to other five-star hotels, others feel the hotel is more accurately a solid 4-star establishment. The buffet, in particular, has received feedback suggesting it could offer a bit more in line with five-star expectations.
In conclusion, the Crowne Plaza San Jose La Sabana provides a solid and enjoyable experience, particularly due to its excellent service and beautiful facilities. While it may not meet every guest's five-star criteria, it remains a highly regarded accommodation option.
Business
Yes, Crowne Plaza San Jose La Sabana by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Crowne Plaza San Jose La Sabana by IHG.
No, Crowne Plaza San Jose La Sabana by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza San Jose La Sabana by IHG.
Yes, Crowne Plaza San Jose La Sabana by IHG has a gym.
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