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Summary of reviewsCasa Primal emerges as an exceptional destination highly recommended for its strategic location, charming ambiance and superior services. Nestled close to the scenic town center of Cajón de Maipo, the hotel provides easy access to local attractions like Las Ánimas Waterfall and the Chocolate House. The beautiful surroundings and well-decorated gardens contribute to a tranquil environment, making it an ideal spot for relaxation.
The breakfast at Casa Primal earns rave reviews for its variety and quality, described as one of the best hotel breakfasts by many guests. The buffet-style spread caters to all tastes, including unique options like Primal Eggs and is praised for its fresh, healthy and gourmet selections. The attentive staff further enhances the dining experience, ensuring it is both pleasant and memorable.
Dinner offerings, while generally tasty and hearty, could benefit from more variety and vegan options. Despite some feedback on the limited menu and high prices, the overall sentiment acknowledges the restaurant's inviting ambiance and flavorful dishes.
Rooms at Casa Primal are spacious, beautifully designed and consistently clean, providing a cozy and comfortable stay. Deluxe rooms with private hot tubs are a highlight, offering guests a touch of luxury. Although some practical amenities such as mini-fridges and sufficient storage could be improved, the overall comfort and cleanliness of the accommodations are highly appreciated.
Guests frequently commend the hotel's high standards of cleanliness and the friendly, attentive staff. The team, known for their exceptional service, plays a significant role in making guests feel valued and well-cared for, contributing to a delightful stay.
The spa services at Casa Primal are another standout feature with exceptional massages and additional wellness activities like yoga classes. The outdoor pool, although small, is well-maintained and provides a peaceful retreat. The addition of hot tubs enhances the relaxing experience, making it a favorite spot for many visitors.
Casa Primal is particularly favored by couples seeking a romantic getaway. The serene and private environment allows for a perfect escape, ideal for special occasions and moments of tranquility together. The picturesque surroundings further enhance its appeal, making it a spectacular haven for those looking to reconnect and enjoy a restful stay.
In summary, Casa Primal is a highly recommended destination for its excellent location, exceptional breakfast, well-appointed rooms, high standards of cleanliness and outstanding spa services. The friendly staff and romantic setting make it an ideal choice for visitors seeking a peaceful and rejuvenating retreat in Cajón de Maipo. Show more
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Categories
Romantic Hotel
Located in San José de Maipo, this hotel offers a tranquil escape surrounded by nature. The setting is ideal for couples seeking a peaceful and romantic getaway, with opportunities for outdoor activities and relaxation.
Hotel with Swimming Pool
Casa Primal is listed as one of the best hotels with a pool in San José de Maipo. It receives excellent user ratings.
Outdoor Pool
Hotel with Parking
This hotel offers free private parking directly on-site. This ensures convenient and secure parking for guests.
Hotel for Adults Only
Casa Primal is an adult-only hotel featuring elegant accommodations with a garden, terrace, restaurant, and bar. It offers a seasonal outdoor swimming pool and free WiFi throughout the property.
Small Hotel
This lodge is known for its rustic charm and serene environment. It offers cozy rooms and a tranquil escape from the city, ideal for travelers seeking a peaceful and intimate experience in nature.
Hotel with Outdoor Pool
Casa Primal offers a seasonal outdoor swimming pool located within a garden and terrace area. Guests can also enjoy the spa and wellness centre and hot tubs for added relaxation.
Hotel with Spa
Hotel for Yoga
Room Types
Superior Double RoomThis double room's special feature is the pool with a view. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Standard Double RoomThis double room's standout feature is the pool with a view. The double room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a seating area, a safe deposit box as well as garden views. The unit has 1 bed.
Deluxe RoomThis double room's standout feature is the pool with a view. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Guest Reviews
Location
Casa Primal enjoys a favorable location for visitors eager to explore the scenic beauty and local attractions of Cajón de Maipo. The hotel is conveniently situated near the charming town center with an array of excellent local restaurants, nearby parks and scenic walking trails all within an easy stroll. This proximity eliminates the necessity for a car, making it an ideal base for day trips to attractions such as Las Ánimas Waterfall and the Chocolate House.
Guests appreciate the serene and peaceful surroundings of the hotel, accentuated by views of the surrounding mountains. The location is highly praised for its tranquility and the charm of the well-ornamented gardens with the added benefit of secured parking for those traveling by car. Despite being close to the main road, which can result in occasional road noise, the overall ambiance remains calm and inviting.
One of the highlights is its proximity to popular tourist sites and businesses, making it easy to get around and discover the area. Furthermore, the hotel's location is described as very accessible, especially with the clear directions provided before arrival. However, some have noted that it can be tricky to find the entrance initially due to a lack of clear signage.
Casa Primal's thoughtful design and attention to detail add to its unique charm, making it not just a place to stay, but a restful retreat. The friendly and attentive staff enhance the overall experience, making guests feel well-cared for. In summary, Casa Primal's strategic location, coupled with its tranquil environment and ease of access to local highlights, makes it a highly recommended choice for visitors to Cajón de Maipo.
Breakfast
Nestled in the heart of a charming locale, Casa Primal is renowned for its outstanding breakfast offerings that have left guests raving. The breakfast at Casa Primal is nothing short of spectacular, garnering praise for its variety, quality and presentation. A buffet-style spread, the breakfast boasts an array of options, from savory to sweet, ensuring every palate is catered to.
Guests frequently highlight the breakfast's completeness and freshness, noting it as one of the best they've experienced compared to other hotels. The buffet impresses with its varied and delicious selection, featuring natural and gourmet touches that elevate the morning meal to a luxurious experience. Among the standout offerings are the Primal Eggs, a unique addition that guests found exceptionally delicious.
The breakfast not only satisfies with its sumptuous tastes but also impresses with its presentation, described as minimalist yet high-end. The inclusion of healthy options adds to its appeal, making it a hearty, nutritious start to the day.
Service during breakfast is excellent with staff ensuring a pleasant dining experience. Although there was a minor hiccup with the provision of lactose-free milk, overall feedback on the staff's attention and assistance remains highly positive.
Overall, Casa Primal's breakfast experience is highly recommended, frequently described as delicious, abundant and a true highlight of the stay.
Dinner
Guests at Casa Primal have generally enjoyed the delicious and hearty food offered at dinner. Many have found the quality and taste of the dishes to be excellent with some highlighting that the dinner was fantastic and included a mix of flavors. The ambiance and vibe of the restaurant have also been appreciated, contributing positively to the overall dining experience.
However, there are several points of concern that have been raised by guests. The menu is often described as very limited with a particular lack of options for vegans and a general need for more variety, including sandwiches and different types of platters. The high cost of meals, especially special dinners like the Christmas dinner, has been a common point of criticism with some guests feeling that the prices are excessively expensive.
There have also been instances where specific dishes did not meet expectations, such as a rib roast that had too much fat or potatoes that were just boiled with salt. Furthermore, some guests experienced repetition in dinner offerings over consecutive days and a few reported issues with the availability of certain dishes. Despite these drawbacks, the overall sentiment is that the food is tasty and the facilities are well-maintained, but there is room for improvement in menu variety and pricing.
Rooms
Casa Primal offers a unique blend of design and comfort that many guests appreciate. The rooms are described as spacious and exceedingly comfortable with beautiful decoration and thoughtful design elements. The deluxe rooms, in particular, stand out for their private access to hot tubs and well-appointed bathrooms. The overall ambiance of the hotel is tranquil, making it an ideal spot for a relaxing getaway.
Guests frequently mention the cleanliness of the rooms, which are consistently maintained to a high standard. The spaces are well-equipped, boasting large bathrooms and private outdoor lounges that enhance the feeling of luxury. For those driving in, the parking near rooms is noted as both nice and safe.
On the downside, some practical amenities appear to be lacking. Several reviews mention the absence of a mini-fridge, closets and adequate storage for luggage and clothes. Some rooms suffer from insufficient privacy and noise isolation, which can be a concern for light sleepers. Additionally, there were occasional critiques about the bed quality and ventilation, as well as isolated issues with hot water and room service.
Despite these minor setbacks, the overall experience at Casa Primal is positively received, marked by comfort, good heating systems and a cozy environment that many guests find perfect for a couples’ retreat.
Beds
Casa Primal garners significant praise for its beds with many reviews emphasizing their comfort and size. Guests consistently find the beds exquisite, fantastic and super comfortable, making for a restful stay. The rooms feature large, sometimes even huge, beds that are clean, warm and inviting. Particularly noteworthy is the king bed, which receives positive mentions for its comfort.
However, some reviews indicate a few areas for improvement. While the beds are often described as very comfortable, some guests found the pillows to be a bit hard or too high. A few mentioned that mattresses felt hard with noticeable springs and there were isolated comments about beds being two smaller beds pushed together rather than a true super king.
Overall, the sentiments lean strongly towards a positive experience with particular appreciation for the comfort and quality of the bedding. The spectacular feeling contributed to the relaxing atmosphere that Casa Primal aims to provide.
Cleanliness
Casa Primal receives consistent praise for its high standards of cleanliness, often described as very clean, tidy and well-maintained. Guest reviews highlight the clean and beautiful environment and several note the pleasant and comfortable facilities. Rooms are frequently complimented for being clean and aesthetically pleasing with some guests emphasizing the excellent overall cleanliness of the property.
In addition to the outstanding cleanliness, the hotel provides cleaning services which guests found satisfactory. Although there are minor lapses, such as the occasional oversight in changing dirty towels or replenishing amenities, these do not significantly detract from the overall positive impression.
The hotel staff is described as very friendly, adding to a comfortable and pleasant stay. Casa Primal appears to be an ideal choice for those looking for a clean, well-kept place to spend a weekend, ensuring a restful and enjoyable experience.
Staff
Casa Primal is widely acclaimed for its exceptional staff with guests frequently highlighting their kindness, warmth and attentiveness. The team is consistently described as friendly and always ready to help, creating a welcoming atmosphere that stands out. Staff members like Paulo, Pablo, Damian and Estefania receive special mentions for their outstanding service, whether coordinating activities or providing insightful guidance during excursions. The massage services are particularly praised with many guests noting the relaxation and skill provided by the therapists.
The bar staff also earn accolades for their excellent drink preparation, adding to the overall pleasant experience. From the restaurant to reception and throughout various services, the employees exude a genuine commitment to ensuring a delightful stay for all visitors. Their dedication to good service is evident in every interaction, making guests feel valued and well-cared for.
The occasional mention of a less-than-perfect reception experience does not overshadow the overall positive sentiment. Guests appreciate the impeccable cleanliness and the superb location of Casa Primal, further enhancing their satisfaction. The combined efforts of the thoughtful and professional staff make Casa Primal a highly recommended destination with many guests expressing a desire to return.
Spa
Casa Primal's spa services have garnered rave reviews from guests, particularly for their exceptional massages. Visitors have consistently described the massage treatments as high standard, spectacular and great, highlighting the skill and professionalism of the spa staff. The excellent spa service extends beyond just massages, as the venue also offers fantastic hot tubs and access to nearby facilities like Cascada de las Animas for a comprehensive wellness experience.
Guests also appreciated the thoughtful touches that enhanced their stay, such as a welcome drink that was described as delicious and a variety of complimentary activities. These included yoga classes, a walk near the area and other splendid joint ventures with local spots, providing a holistic approach to relaxation and wellness. The design of the spa received positive notes for its aesthetic appeal, contributing to an overall wonderful and rejuvenating experience at Casa Primal.
Pool
The pool at Casa Primal receives high praise from guests for being clean, well-maintained and a significant highlight of the stay. Described as divine and amazing, it offers a pleasant retreat with a peaceful atmosphere, enhanced by detailed surroundings and views of the encompassing mountains. Many reviewers appreciate the cleanliness with the pool being immaculate and very clean, contributing to the overall calm relaxation of the environment. The pool's facilities are mentioned alongside a dreamlike garden and hot tubs, adding to the spa-like experience offered by massages. While some note minor issues such as the need for a fresh coat of paint and slightly warmer water, the overall experience remains positive with the pool remaining a standout feature, offering a nice, peaceful escape.
Outdoor Pool
Casa Primal's outdoor pool area offers guests a warm and peaceful atmosphere, perfect for a relaxing stay. The pool, though small, is clean and designed with intricate detail, enhancing the overall experience. Private access to the hot tub is a notable feature, adding a luxurious touch. Despite occasional maintenance and minor issues like debris or the waterfall needing a fresh coat of paint, the pool area still stands out as a highlight for many visitors. The serene environment coupled with soothing hot tubs makes it a pleasant spot to unwind.
Romantic
Casa Primal is the quintessential retreat for couples seeking a romantic escape from the hustle and bustle of city life. Its serene environment provides an excellent backdrop for rest and relaxation, making it the ideal spot to unwind with a partner. The hotel offers a perfect blend of tranquility and intimacy, enhanced by personalized attention and thoughtful architecture reminiscent of Gaudí's mystical works.
The peace and silence pervading the property create a comfortable space to disconnect and focus on each other, making it wonderful for celebrating special occasions such as anniversaries. Guests have found it especially conducive to a restful stay, lauding it as a prime location for a romantic getaway or a rejuvenating break during holiday seasons. The picturesque surroundings and idyllic walking spots further enhance its appeal for couples looking to reconnect and enjoy each other's company.
Whether for a weekend escape or a few days of relaxation, Casa Primal stands out as a spectacular haven to experience romance and solitude.
Yes, Casa Primal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Casa Primal.
No, Casa Primal doesn't allow dogs.
Yes, parking facilities are available at Casa Primal.