AC Hotel by Marriott San Jose Downtown
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Summary of reviewsAC Hotel by Marriott San Jose Downtown enjoys a favorable reputation, largely due to its strategic location and exceptional service. Nestled close to the heart of San Jose and the SAP Center, the hotel is a prime spot for those eager to explore the city's vibrant attractions, with downtown entertainment, dining, and cultural venues just a short walk away. Guests consistently highlight the convenience of its location, supplemented by ample parking options, making it particularly appealing for event-goers.
The hotel rooms are a standout feature, drawing positive feedback for their modern design, spaciousness, and cleanliness. Visitors frequently commend the well-thought-out layout and amenities, which enhance both style and practicality, leaving a lasting impression of comfort and satisfaction.
Cleanliness is a prevailing theme throughout the guest experience at AC Hotel. The meticulous upkeep is evident in both public spaces and private rooms, which are praised for their pristine conditions and chic decor. The commitment to maintaining a spotless atmosphere contributes significantly to the tranquil and pleasant ambiance, ensuring guest contentment.
Customer service at the hotel is another high point, consistently lauded across reviews. The staff's friendly and personable nature fosters a welcoming environment. Reception and housekeeping staff are particularly noted for their professionalism and willingness to assist, enhancing the overall hospitality experience. The bar staff also earns praise for their courteous service and impressive drink-crafting skills.
Though feedback on the beds varies, many guests express satisfaction with the comfort of the mattresses and pillows, appreciating room temperature and bedding quality. However, opinions on bed firmness differ, with some guests finding the mattresses too firm and occasionally noting issues with bed conditions. Despite these mixed reviews, a substantial portion of guests find the bed quality satisfactory.
Overall, AC Hotel by Marriott San Jose Downtown is well-regarded for its advantageous location, cleanliness, modern rooms, and commendable service, making it a preferred choice for travelers visiting San Jose.
Categories
The hotel rooms are a standout feature, drawing positive feedback for their modern design, spaciousness, and cleanliness. Visitors frequently commend the well-thought-out layout and amenities, which enhance both style and practicality, leaving a lasting impression of comfort and satisfaction.
Cleanliness is a prevailing theme throughout the guest experience at AC Hotel. The meticulous upkeep is evident in both public spaces and private rooms, which are praised for their pristine conditions and chic decor. The commitment to maintaining a spotless atmosphere contributes significantly to the tranquil and pleasant ambiance, ensuring guest contentment.
Customer service at the hotel is another high point, consistently lauded across reviews. The staff's friendly and personable nature fosters a welcoming environment. Reception and housekeeping staff are particularly noted for their professionalism and willingness to assist, enhancing the overall hospitality experience. The bar staff also earns praise for their courteous service and impressive drink-crafting skills.
Though feedback on the beds varies, many guests express satisfaction with the comfort of the mattresses and pillows, appreciating room temperature and bedding quality. However, opinions on bed firmness differ, with some guests finding the mattresses too firm and occasionally noting issues with bed conditions. Despite these mixed reviews, a substantial portion of guests find the bed quality satisfactory.
Overall, AC Hotel by Marriott San Jose Downtown is well-regarded for its advantageous location, cleanliness, modern rooms, and commendable service, making it a preferred choice for travelers visiting San Jose.
Dog Friendly Hotel
This hotel welcomes two pets of any size. Both dogs and cats are allowed for an additional fee of $150 per pet, per stay.
Business Hotel
While specific details about meeting spaces are not available, AC Hotels generally cater to business travelers with modern amenities and functional design. It likely offers business-related services and facilities.
Hotel with EV Charging Stations
This hotel has an electric car charging station available for guests. It is located in downtown San Jose.
3-Star Hotel
This hotel offers a modern design and a downtown location. It provides a comfortable stay with convenient access to city attractions.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Located conveniently near the heart of San Jose, AC Hotel by Marriott offers an ideal spot for those looking to explore the city's vibrant offerings. Its proximity to the SAP Center makes it a perfect choice for event-goers, with easy access to sports and entertainment events. Guests appreciate the short walking distance to downtown attractions, including a variety of restaurants, cultural sites, and museums. The hotel provides ample parking options, and its location is consistently highlighted as favorable for those visiting the arena. Along with these location advantages, the hotel offers clean and spacious rooms, ensuring a comfortable stay.
The rooms at AC Hotel by Marriott San Jose Downtown receive high praise for their modern design and cleanliness. Guests frequently highlight the spaciousness and comfort of the rooms, noting that the size is ample for a comfortable stay. The well-thought-out layout and amenities further contribute to a pleasant experience, ensuring that these rooms offer both style and practicality. Overall, guests leave with a positive impression of the room standards at this hotel.
The beds at AC Hotel by Marriott San Jose Downtown receive mixed feedback from guests, with several mentioning the comfort and quality positively. Many guests describe the beds as comfortable, appreciating both the mattresses and pillows used. The temperature in the room is noted to be favorable, adding to the comfort experience, with one review highlighting the feeling of a down comforter on the bed. However, opinions vary, as some guests found the mattress to be too firm, detracting from their comfort. While several guests praise the comfort provided, others report less satisfying experiences, noting discomfort with the beds and citing instances of a dirty bed set, suggesting inconsistency in bed conditions. Overall, guest impressions vary, with a notable portion finding satisfaction in the bed quality but others experiencing issues.
The AC Hotel by Marriott San Jose Downtown consistently impresses guests with its impeccable cleanliness. Visitors frequently highlight the hotel's pristine environment, from the overall clean and pleasant atmosphere to rooms that are both clean and stylishly decorated. The emphasis on cleanliness is appreciated across various aspects of the hotel experience, ensuring tranquility during the stay. Many reviews underscore the spotless condition of the rooms, reflecting a consistent standard of room cleanliness that guests rate highly. The combination of chic design and quality further enhances the comfort, underscored by a notably comfortable bed. Overall, guests are satisfied with the hotel's dedication to maintaining a clean and inviting setting.
Located in the heart of San Jose, the AC Hotel by Marriott stands out for its consistently praised staff. Reviews emphasize the team's friendly and personable nature, creating a welcoming atmosphere for guests from check-in to departure. Reception staff notably excel in hospitality, being both approachable and professional, ensuring smooth booking processes and providing assistance whenever necessary. Housekeeping and additional service team members are also mentioned for their kindness and willingness to help, contributing to overall excellent service. Even in the hotel's bar, guests can expect courteous interactions, with bartenders crafting remarkable drinks with politeness and skill. Overall, the staff's dedication to guest satisfaction is a highlight, making the hotel an appealing choice for travelers seeking attentive service.
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Location
Rooms
Beds
Cleanliness
Staff
Yes, AC Hotel by Marriott San Jose Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at AC Hotel by Marriott San Jose Downtown.
Yes, AC Hotel by Marriott San Jose Downtown welcomes dogs.
No, parking facilities aren't available at AC Hotel by Marriott San Jose Downtown.
Yes, AC Hotel by Marriott San Jose Downtown has a gym.
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