4-Star HotelThe hotel features a spa. It offers opportunities for relaxation and wellness treatments.
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Summary of reviews related to the '4 Star' categoryGran Paradiso Hotel Spa claims to be a four-star establishment, but guest reviews paint a mixed picture of its facilities and services. Positive feedback highlights that the hotel is very clean, elegant and well-maintained with some guests noting its luxurious look and feel as befitting a four-star designation. The breakfast offered is generally appreciated and the hotel is situated in a great neighborhood, making it a pleasant and convenient stay for the money.
However, a significant number of reviews point out that the hotel falls short of four-star expectations. Common criticisms include outdated amenities, a lack of modern facilities and issues with cleanliness and maintenance. Several guests were dissatisfied with small, dirty rooms and the absence of basic amenities like a kettle. The breakfast received mixed reviews with some finding it inadequate for a four-star hotel.
Even though the hotel is described as a four-star in various places, many guests felt it barely met the standards of a three-star establishment with several reviews suggesting it is not worthy of its current rating. Concerns were also raised about deceptive pricing practices and the general need for detailed improvements. Overall, while there are noteworthy positive aspects, the hotel's rating and overall standards appear to be a common point of contention among guests.
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