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Summary of reviewsRelais Santa Chiara Hotel - Tuscany Charme, located near the historic town of San Gimignano, is frequently praised for its superb location and breathtaking views. Guests enjoy easy access to local shops and restaurants, while being surrounded by tranquil rural landscapes. The hotel's picturesque garden and inviting pool area add to its charm, providing a serene escape perfect for both relaxation and sightseeing.
One of the highlights of the hotel is its breakfast service, which receives high marks for variety and quality. Guests relish the extensive selection of fresh, local products including pastries, fruit and savory items, often enjoyed on a scenic poolside terrace. The staff's friendliness and attentiveness during breakfast further enhance the experience.
Although the dinner offerings have received mixed reviews with some finding the menu limited and service ending relatively early, the prices are considered affordable. Familiar dishes like pizza and pasta are available, though improvements in variety and quality could enhance the dining experience.
Rooms at Relais Santa Chiara are noted for their stunning views, especially those with balconies. However, the small size of the rooms and bathrooms is a common point of contention. Despite this, cleanliness is consistently praised with the rooms and common areas kept spotless thanks to diligent housekeeping. Some minor maintenance issues and the dated nature of certain facilities are occasionally mentioned.
The staff is often highlighted as a standout feature, described as friendly, professional and eager to assist. Their multilingual abilities and welcoming demeanor contribute significantly to guests' positive experiences.
The pool area, though sometimes smaller than expected, is well-maintained and provides a delightful space to relax with comfortable loungers and shaded areas. The surrounding garden and terrace enhance the tranquil atmosphere, making it a favored spot for guests.
Parking at the hotel is available for a fee, but spaces are limited and must be reserved in advance. Some guests have found the fee pricey, but alternative public parking options are nearby.
Beds receive mixed reviews; many guests find them comfortable, contributing to a restful sleep, though some mention issues such as narrow beds and seams from pushed-together singles. Pillow quality and bed dimensions also varied.
Though some guests feel the hotel falls short of its four-star rating, describing it more accurately as a three-star establishment, it remains a popular choice for its romantic ambiance, excellent location and overall pleasant atmosphere. Couples, in particular, find the setting and hospitality ideal for a romantic getaway. Show more
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Categories
Hotel for Honeymoon
The hotel offers a beautiful, romantic, and comfortable setting with breathtaking views. It provides a quiet and serene environment, ideal for couples seeking romance and relaxation. The hotel also has a nice garden and pool.
Romantic Hotel
This hotel offers a romantic and charming retreat in the medieval town of San Gimignano. With its elegant rooms, panoramic views, and central location, it provides a perfect base for couples to explore the beauty of Tuscany.
Hotel with Swimming Pool
Relais Santa Chiara offers a charming pool area that adds to its appeal as a relaxing Tuscan retreat. The pool provides a serene environment for guests to unwind.
Outdoor Pool
4-Star Hotel
This hotel offers elegant rooms and a seasonal outdoor swimming pool with wonderful views of the hills. It is located close to the medieval and criminal Torture museum "Museo Della Tortura".
Hotel with Outdoor Pool
This hotel features an outdoor pool and is conveniently located just 400 metres from the medieval walls of San Gimignano, a UNESCO World Heritage Site.
Hotel with Rooms With Jacuzzi / Hot-tub
Boutique-style Hotel
Hotel near Vineyards
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Room Types
Standard Double or Twin RoomTwin beds are available on request.
No extra bed or cot.
Economy Double RoomCannot fit an extra bed or a cot.
Double Room with BalconyOffers a view of the countryside.
No extra bed or cot.
Superior Double Room with ViewIncludes a bath and offers a view of the countryside. Twin beds are available on request.
Can fit an extra bed or cot.
About Relais Santa Chiara Hotel - Tuscany Charme
License: 052028-ALB-0010, IT052028A1UQA2FCVK
Guest Reviews
8.1
Very Good
Location
Relais Santa Chiara Hotel in Tuscany offers an excellent location highly praised by guests for being within walking distance of the charming shops and restaurants of San Gimignano. The hotel is perfectly situated for those looking to explore the historic town and its surrounding medieval landmarks. Guests repeatedly describe the location as quiet yet close enough to the town center with many reviews mentioning it takes only a few minutes to walk to San Gimignano’s city walls.
The hotel enjoys a beautiful setting with magnificent rural views and a lovely garden and pool area, providing a perfect blend of tranquility and convenience. Visitors appreciate the picturesque landscape with some highlighting stunning views from their rooms, particularly those with balconies.
Breakfast at the hotel is frequently lauded with positive remarks on variety and quality. Some mention enjoying the breakfast buffet while taking in the superb views. Additionally, the staff receives high marks for friendliness and helpful service, further enhancing the overall experience.
Despite a few mentions of small room sizes and occasional parking limitations, the consensus is that the hotel's location and serene environment make it an ideal base for exploring Tuscany. The proximity to major attractions like Siena and Volterra, coupled with easy access to the historic center of San Gimignano, makes Relais Santa Chiara a favored spot for both relaxation and sightseeing.
Breakfast
Relais Santa Chiara Hotel in Tuscany offers a breakfast experience that has consistently impressed its guests. Known for its variety and quality, the breakfast buffet includes an extensive selection of both sweet and savory items, catering to diverse tastes. Fresh fruits, pastries, cakes, crepes, pancakes and a savory area ensure there's something for everyone. The inclusion of local products and homemade items adds a special touch to the experience. Many guests have described the breakfast as abundant with adjectives like super, fantastic and out-of-this-world frequently used to describe the fare.
The scenic poolside terrace provides a perfect backdrop for enjoying the meal, enhancing the overall experience. Despite a few mentions of limited options and the need for better organization, the general consensus is overwhelmingly positive. The breakfast service is praised not just for the food but also for the friendly and attentive staff, making it a highlight of the stay. For many, this exceptional breakfast has been the best they encountered during their travels in Tuscany and beyond.
Dinner
The dinner experience at Relais Santa Chiara Hotel - Tuscany Charme has received mixed reviews. While the menu is noted for its limited variety, patrons can still enjoy a nice evening meal. Prices are considered very affordable, offering good value for money. However, some found the dinner options rather disappointing with comments mentioning the limited service and the kitchen closing early at 9:00 or 9:30 PM. Despite these drawbacks, the availability of familiar items like pizza and pasta provides some comfort. Nonetheless, improvements could be made to the overall dining experience, as some found the food quality underwhelming.
Rooms
Relais Santa Chiara Hotel in Tuscany offers picturesque views and a strategic location just minutes from San Gimignano, making it an idyllic base for exploring the region. Guests often highlight the hotel's incredible scenery and charming pool area as major positives. Many rooms boast spacious balconies, offering stunning vistas of the Tuscan landscape, which can truly enhance the overall experience of the stay.
However, room size seems to be a significant issue for many guests. Numerous reviews mention the rooms and bathrooms being extremely small and cramped with limited space for luggage and storage, which is far from ideal for guests with larger suitcases or those expecting a more generous space. Some rooms are described as somewhat outdated and in need of modernization with a few reports of minor maintenance issues such as broken showers and calcified showerheads.
Cleanliness appears to be consistently maintained with rooms frequently described as clean and well-equipped, despite their small size. Some rooms, especially those with large balconies, are noted for being particularly comfortable and cleverly furnished, enhancing the guest experience despite the limited space.
Overall, while the Relais Santa Chiara Hotel receives praise for its prime location, beautiful views and accommodating amenities, potential guests should consider the typically small room and bathroom sizes when planning their stay.
Beds
Relais Santa Chiara Hotel - Tuscany Charme has received varied feedback regarding its beds. Many guests have found the beds comfortable, noting that they slept well and found the rooms to be clean. Some mentioned that the beds are cozy and soft, contributing to a restful night's sleep.
However, there are recurrent remarks about the beds being narrow and small with some guests highlighting that a double bed is often just two single beds pushed together, leading to an uncomfortable seam in the middle. The beds' dimensions have been noted to be around 1.40m in width, a size that some found too snug.
Several reviews point out the mattresses, ranging from very soft to extremely hard with some guests feeling like they were sinking into softness while others found the beds too rigid or old and even lumpy. Additionally, the pillows have also been critiqued with some guests mentioning they only received one per person.
In conclusion, while many found the beds at Relais Santa Chiara Hotel comfortable, there are also significant concerns about bed size, mattress condition and the configuration of double beds which might affect ultimate comfort.
Cleanliness
Relais Santa Chiara Hotel in Tuscany consistently receives high praise for its cleanliness. Guests frequently highlight the exceptional performance of the housekeeping staff, noting their thorough and meticulous efforts. The hotel is described as very clean with facilities and rooms appearing spotless. This extends to common areas such as balconies, terraces, the pool area and the lobby. Many visitors compliment the comfortable and clean rooms, often mentioning the quality of the beds which contribute to a restful sleep.
Furthermore, the hotel’s well-maintained environment, coupled with attentive and friendly staff, enhances the positive guest experience. The impeccable cleanliness of pool areas, bathrooms and bedding also receives commendation. Despite occasional mentions of the hotel's dated facilities or minor issues with room dust, the overwhelming consensus is that the hotel maintains a high standard of cleanliness. The beautiful and tranquil setting of the hotel, featuring magnificent views of Tuscany, also adds to the overall pleasant stay. Ultimately, the pristine conditions and the charming atmosphere of Relais Santa Chiara Hotel make it a highly recommended choice for travelers seeking comfort and cleanliness in Tuscany.
Staff
The staff at Relais Santa Chiara Hotel - Tuscany Charme consistently receive high praise for their friendliness, professionalism and willingness to help. Guests describe the team as excellent with many highlighting their warm, welcoming nature. The reception staff, including Max, Maria, Michael, Linda and Silvia, are particularly noted for their competence and multilingual abilities. The staff is not only knowledgeable but also very accommodating, often going above and beyond to ensure guests have an enjoyable stay. The hotel’s service is consistently described as top-notch with many guests expressing their gratitude for the attentive and kind hospitality they received. While there are isolated instances of less favorable experiences, the overwhelming sentiment is one of satisfaction with the supportive and cheerful staff, contributing significantly to the overall positive experience at the hotel.
Pool
Nestled in the heart of the picturesque Tuscan countryside, Relais Santa Chiara Hotel - Tuscany Charme features an impressive swimming pool that guests find delightful. The pool area is cherished for its beauty, providing an inviting space to lounge and relax, especially during the hot weather. The views from the pool terrace are stunning, adding to the ambiance and making it a perfect spot for unwinding after a day of exploring.
The pool is described as clean and well-maintained, though some reviews noted occasional cleanliness issues by the end of the day. Despite its smaller size compared to photos, the pool remains a charming feature of the hotel, ideal for cooling off from the summer heat. Comfortable loungers and shaded areas add to the enjoyment, making it a lovely space to spend the day.
The outdoor areas, including the garden and the terrace, complement the pool, offering guests serene spaces to relax. The panoramic location enhances the experience, providing breathtaking views of the surrounding landscape. While there were instances when the pool was not in use due to weather or seasonal conditions, overall impressions remain positive.
Facilities like the adjacent café and the well-maintained garden contribute to the relaxed and inviting atmosphere of the pool area. Guests appreciate the thoughtful amenities provided by the hotel, such as welcome drinks and ample lounging space. Even though the hydromassage feature was not always functional, the pool itself remains a highlight, described as beautiful, pleasant and essential for a quintessential Tuscan getaway.
Parking
When considering a stay at Relais Santa Chiara Hotel - Tuscany Charme, it's crucial to plan for parking in advance. Parking at the hotel is available but comes with a fee of €15 per day, which some guests find expensive. Spaces are limited and must be reserved ahead of time to secure a spot. Despite the cost, the convenience of having parking directly at the hotel is appreciated by many.
For those who prefer not to pay the parking fee, alternatives do exist. There are nearby public parking lots that may be more budget-friendly, such as one around the corner at €6 per day or free options at nearby train stations. However, these might require a bit of a walk back to the hotel.
Guests have noted that the parking area can be tight, making maneuvering a challenge, especially during peak seasons. Some also mentioned that despite reserving well in advance, their spot was not always guaranteed upon return from outings.
In sum, while the hotel's parking offers convenience and safety, it's essential to book early and be prepared for the additional cost. Those looking for more affordable or spacious options might need to consider public parking nearby.
4 Star
Guest reviews of Relais Santa Chiara Hotel - Tuscany Charme highlight a significant discrepancy between the hotel's advertised four-star rating and the actual experience provided. Many visitors felt the hotel does not genuinely meet the standards of a four-star establishment with several describing it as more fitting for a three-star rating at best. There were recurring themes of disappointment, particularly concerning the facilities and services which did not live up to the expectations one would have for a hotel of this caliber. Some guests pointed out the chaotic or lazy service, suggesting an overall lack of attentiveness. Complaints also extended to room offerings, which many felt were not up to four-star standards, especially given the price paid for the stay. The general sentiment indicates that while the hotel may have once strived for four-star status, it currently falls short in several areas critical to maintaining such a rating.
Romantic
Relais Santa Chiara Hotel in Tuscany offers guests a fantastic stay characterized by breathtaking views and an optimal location near the center of San Gimignano. The hotel provides a beautiful, romantic and comfortable setting, making it feel like a scene straight out of a movie or even paradise. With its beautiful views directly from the hotel, guests can enjoy a quiet and serene environment. This charming hotel is ideal for couples seeking romance or anyone looking for relaxation. It stands out with its excellent hospitality and a delightful breakfast experience, ensuring a memorable visit.
Yes, Relais Santa Chiara Hotel - Tuscany Charme has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Relais Santa Chiara Hotel - Tuscany Charme.
Yes, Relais Santa Chiara Hotel - Tuscany Charme welcomes dogs.
Yes, parking facilities are available at Relais Santa Chiara Hotel - Tuscany Charme.
No, Relais Santa Chiara Hotel - Tuscany Charme doesn't have a gym.