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Summary of reviewsHotel Zelos San Francisco enjoys a prime location in the bustling heart of the city, offering guests easy access to iconic landmarks and attractions such as Union Square, Chinatown, and Fisherman's Wharf. Its proximity to major public transportation hubs ensures convenient travel, while the surrounding area provides a vibrant yet safe atmosphere perfect for exploration and relaxation. The hotel’s well-appointed, spacious rooms, paired with exceptional service, provide a comfortable and stylish retreat.
The breakfast experience at Hotel Zelos is generally positive, with guests lauding the quality and taste of the offerings, particularly the fresh pastries. Although some guests mention limited options and costs for certain dietary restrictions, the overall dining experience at the hotel's restaurant is pleasant, with staff accommodating special requests and maintaining a congenial atmosphere. The hotel's in-house restaurant, Dirty Habit, stands out for its swanky ambiance, impressive bar, and delightful patio, earning praise for its delicious cuisine and good service despite occasional delays.
Room accommodations are frequently commended for their cleanliness, modern decor, and comfort, with beds receiving high praise for ensuring restful sleep. Guests appreciate the large windows with city views and the quiet ambiance that provides a peaceful retreat. Additional features, such as separate living areas and trendy décor, enhance the appeal. Complimentary touches, such as free Wi-Fi, espresso, and bottled water, contribute to a satisfying stay, although some guests noted extra utility charges.
The exemplary staff at Hotel Zelos is a significant highlight, renowned for their friendliness and professionalism. They enhance the guest experience with personalized service and helpful recommendations, significantly boosting the hotel's reputation for hospitality. Valet parking is appreciated for its secure and convenient underground location, although a few guests found the costs higher than expected.
Overall, Hotel Zelos San Francisco offers a high-quality, comfortable, and stylish stay. Many guests express a desire to return, underscoring its excellent reputation as a lodging choice in San Francisco, characterized by modern amenities, cleanliness, and a welcoming staff. Show more
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Hotel Taking Steps Towards Sustainability
Hotel Zelos participates in a Go-Green program allowing guests to customize linen exchange frequency to reduce water and energy consumption. They have a strong partnership with Recology for waste management and utilize a STEM system for electricity savings with 100% LED lighting.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. Its stylish design and proximity to downtown attractions make it a great option for those who value both connectivity and convenience.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Is there an extra charge? Yes
Answers last updated by Hotel Zelos San Francisco
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Room Types
King RoomBoasting a flat-screen TV with cable.
There is no capacity for extra beds in this room type.
Deluxe Double Room with Two Double BedsBoasting a flat-screen TV with cable.
There is no capacity for extra beds in this room type.
Superior King RoomBoasting a flat-screen TV with cable, this spacious room is equipped with a minibar.
There is no capacity for extra beds in this room type.
King Room with Spa BathBoasting a flat-screen TV with cable, this spacious room is equipped with a soaker tub.
There is no capacity for extra beds in this room type.
Junior SuiteFeaturing views of San Francisco's famous Market Street and its historic streetcars, this corner room provides plush bathrobes, a flat-screen cable TV and free toiletries in the en suite bathroom.
There is no capacity for extra beds in this room type.
Deluxe King RoomThis air-conditioned room features a flat-screen cable TV, an iPod docking station, a DVD player, a seating area. It includes a private bathroom with a hairdryer and free toiletries.
There is no capacity for extra beds in this room type.
King Room - Disability AccessOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers a minibar, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Double Room - Disability AccessProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides a minibar, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides a minibar, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Double RoomThe double room features a safe deposit box. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Nestled in the vibrant heart of San Francisco, Hotel Zelos boasts a prime location that effortlessly blends convenience with accessibility to the city's iconic landmarks. Travelers appreciate its proximity to major public transport options like the Powell BART and MUNI stations, making transit from the airport or navigating the city a breeze. Just steps away from Union Square, guests can indulge in shopping sprees or explore a plethora of dining options. Cultural attractions such as museums and theaters are within easy reach, with Moscone Center just a short stroll away for those attending events. Guests relish in the ability to walk to Chinatown, Fisherman’s Wharf, and other renowned sights. The surrounding area, despite its dynamic hustle and bustle, offers a safe and vibrant atmosphere conducive to both leisurely exploration and restful retreats. With spacious, beautifully appointed rooms and exemplary service, Hotel Zelos provides both comfort and a gateway to experiencing the very best of San Francisco.
Breakfast
Hotel Zelos San Francisco offers a breakfast experience that's generally well-regarded for its taste and quality, with several guests describing it as lovely, delicious, and exceptional. The breakfast menu is praised for its nice variety and the freshness of its cooked pastries, which are noted as standouts. Despite the positive remarks about the food itself, some aspects of the breakfast service receive mixed feedback. There are mentions of limited choices, especially for those with dietary restrictions, and certain guests find the breakfast options to be on the expensive side, particularly when booked in advance. Additionally, the breakfast setup is said to be somewhat enclosed, lacking the ambiance of a scenic view. The continental breakfast included in some room rates is described as small and not well-balanced, leaving some guests desiring more flexibility and options. However, the overall dining experience at the hotel's restaurant is pleasant with a commendable setting and congenial staff, who even accommodate special requests like preparing a takeaway breakfast. While breakfast might not always be included in the room rate, for those who partake, it adds a touch to the overall stay, which guests describe as good in a property with a great location in the city.
Dinner
Hotel Zelos San Francisco offers a dining experience that has garnered praise for its swanky ambiance and delicious cuisine. Guests have noted that the in-house restaurant, Dirty Habit, provides a wonderful setting with its impressive bar and patio on the fourth floor, creating a delightful atmosphere for both drinks and meals. The food and drink offerings are consistently described as yummy and awesome, with the restaurant receiving commendations for its excellence. While the dinner service might occasionally face delays, especially when there's only one staff member available, the friendly staff is known for providing good recommendations and enhancing the dining experience. Overall, the restaurant within Hotel Zelos stands out as a highlight, especially in the mornings, with an inviting ambiance and quality service.
Rooms
Hotel Zelos San Francisco offers an exceptional room experience that highlights comfort, space, and style in the heart of the city. Guests consistently rave about the spaciousness and cleanliness of the rooms, which are maintained to a high standard with daily cleaning services. The beds receive high praise for their comfort, contributing to a restful stay. The rooms are modern, stylish, and well-equipped, featuring plenty of outlets, storage, and thoughtful amenities, making them ideal for both leisure and business travelers.
Many reviewers appreciate the large windows and city views, which enhance the experience. Some rooms come with additional features, such as corner layouts with separate living areas, providing guests with more versatility and comfort. The hotel’s location is central, making it convenient for shopping and exploring the city, while the quiet ambiance of the rooms ensures a peaceful retreat after a day out.
The hotel’s design, including cool art and updated decor, adds a trendy vibe that guests find appealing. The staff is frequently commended for their friendliness and attentiveness, enhancing the overall guest experience. Guests also appreciate nice touches, such as handwritten notes accompanied by complimentary bottles of wine.
Overall, Hotel Zelos San Francisco delivers a high-quality, comfortable, and stylish stay, and many guests express a desire to return, underlining its excellent reputation as a lodging choice in San Francisco.
Beds
Hotel Zelos San Francisco offers a consistently comfortable sleeping experience, according to guest reviews. Many visitors praised the beds for their exceptional comfort, ensuring a restful night's sleep. The beds are described as comfy, with some guests noting them as the most comfortable they have ever slept on. The hotel rooms complement the bed comfort with spacious, clean, and well-appointed surroundings, making for an enjoyable and relaxing stay. Guests also appreciate the helpful staff and convenient amenities like coffee and bathroom products. The hotel holds a central and convenient location, with nearby dining options adding to the allure of staying here. Some guests did mention variations in bed sizes and softness, but the overall impression remains positive due to the comfort of the beds provided.
Cleanliness
Hotel Zelos San Francisco has received numerous commendations for its impeccable cleanliness and hospitable atmosphere. Guests often emphasize the spotless and well-maintained condition of the rooms, noting that they are cleaned daily without fail. The accommodations are described as spacious, comfortable, and adorned with modern decor, making for an attractive and relaxing stay. Despite its central location in downtown San Francisco, the hotel maintains a quiet and serene environment, augmented by chic and elegant interiors.
Guests appreciate the attentive and friendly staff, highlighting their emphasis on excellent customer service. The hotel also offers a convenient location, easily accessible by public transport and near various amenities, enhancing the overall experience. Cleanliness extends beyond just rooms, as the entire property, including the bathrooms and facility areas, is frequently mentioned for its modern and super clean state.
Overall, Hotel Zelos combines cleanliness with comfort, safety, and a strategic location, garnering positive feedback from those looking for a serene retreat amidst the bustling cityscape.
Staff
Hotel Zelos San Francisco stands out for its exceptional staff, renowned for their friendliness and professionalism. Guests consistently praise the team's accommodating and courteous demeanor, highlighting specific individuals like Jeff, Jasmine, and Marisela for their outstanding service and welcoming nature. The reception staff ensure smooth check-ins, even during late hours, and are always ready to assist with local dining and sightseeing recommendations. Night staff are similarly conscientious and polite, contributing to a seamless guest experience.
Although there are occasional mentions of less welcoming interactions, especially with certain night shift personnel, the overall consensus is overwhelmingly positive. The staff at Hotel Zelos are described as going above and beyond to make each guest feel valued and comfortable, fostering an environment of exceptional hospitality. Their dedication and charm significantly enhance the hotel's appeal, offering guests not only a pleasant stay but also a personalized touch that sets the standard for remarkable service.
Wi-Fi
Hotel Zelos San Francisco offers various options for guests when it comes to internet connectivity. Many guests appreciate the free Wi-Fi available on the floor, which often works perfectly, and offers a good and fast connection in most areas of the hotel. Alongside free espresso and water in the rooms, the complimentary Wi-Fi contributes to a comfortable stay for many visitors. However, there are mixed reviews about additional charges for utility usage, including Wi-Fi, which can be as much as $40 per day, plus taxes. Some guests feel these charges for amenities such as Wi-Fi, tea, and coffee are not necessary. Despite varying opinions on pricing, the hotel maintains a positive reputation for its excellent customer service, modern and clean facilities, and prime location within walking distance to key attractions, offering a balanced experience for travelers seeking comfort and convenience.
Parking
Hotel Zelos San Francisco generally offers a mix of experiences regarding parking options. Guests appreciated the valet parking, which is conveniently located in an enclosed, secure underground garage. This feature provided peace of mind with many noting that their vehicles were safe. The cost of valet parking at $55 per night was often regarded as reasonable, especially when compared to other hotels in the city, though a few still found it on the higher side. The parking facilities were consistently noted as clean and well-lit. Despite some difficulty in initially locating the parking, once found, the convenience and safety of the arrangement were well-received. The central location of the hotel, nearby various shops and restaurants, added to the overall ease of access and enjoyment. Notably, some guests did encounter issues with additional charges and service levels which slightly marred the overall experience. Nonetheless, the valet parking itself was often highlighted as a positive aspect of the stay.
No, Hotel Zelos San Francisco doesn't have any pool.
No, a spa isn't available at Hotel Zelos San Francisco.
Yes, Hotel Zelos San Francisco welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Zelos San Francisco.