Hotel Bahia Sur
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Summary of reviewsHotel Bahia Sur offers an attractive accommodation option, particularly for its strategic location, making it easy for guests to access local attractions and amenities. Situated above a large shopping center, it provides a plethora of dining and shopping opportunities. Proximity to the Renfe train station enhances its connectivity, making it a breeze to visit nearby locales such as Cadiz and Jerez de la Frontera. The free parking, quiet surroundings and stunning views of the bay and natural park further bolster its appeal. Guests have highlighted the convenience of not needing a car and the vibrant atmosphere within the commercial complex, along with the cleanliness of the rooms and the friendly, attentive staff.
The breakfast service at Hotel Bahia Sur receives a mix of opinions but leans towards the positive side. Many guests have lauded the breakfast for its plentiful and varied buffet with a spacious dining area and attentive staff adding to a favorable dining experience. However, there are some criticisms about inconsistent quality, including stale fruit and dry pastries.
Dinner offerings also present a mixed picture. On the positive side, guests frequently comment on the excellent and delicious meals with the buffet receiving praise for its variety. The poolside bar’s good service adds a pleasant touch. Nevertheless, some reviews cite a lack of variety and quality in the dinner buffet, as well as operational inconsistencies such as setting up the buffet too early.
Regarding the rooms, feedback is divided. Positive reviews note the spacious, clean and well-equipped rooms with modern amenities in some areas and bungalows receiving special mention for their comfort. However, there are significant issues highlighted, including outdated furniture, broken amenities and poor soundproofing. Maintenance appears to be a recurring concern with numerous guests calling for urgent renovations.
Opinions on cleanliness are mixed. Many guests commend the cleanliness of the rooms and the hardworking and friendly housekeeping staff, while others point out significant issues with cleanliness and maintenance in common areas and some rooms, citing examples such as ants, dust and stained linens.
The staff at Hotel Bahia Sur receive consistent praise for their friendliness and professionalism. Guests particularly laud the reception staff for their welcoming approach and the housekeeping team for their hard work. Specific employees often go the extra mile, enhancing the overall hospitality experience.
Free WiFi at the hotel garners varied feedback; while some guests report good connectivity and fast speeds, others face issues with access, particularly in rooms and bungalows, where WiFi may be slow or non-existent.
Pool facilities receive mixed reviews as well. While many guests appreciate the pleasant atmosphere, design and entertainment, concerns about maintenance and restricted access times dampen the experience.
Hotel Bahia Sur is noted as a family-friendly destination with various amenities catering to children, such as provided cots and play areas. The staff’s friendliness towards young guests and the availability of weekend family-oriented activities stand out, although some family-specific service issues are noted.
Guest feedback on the beds points to significant discomfort with many describing the mattresses and pillows as old, hard or deformed, leading to a less satisfactory sleep experience.
The hotel’s four-star rating is questioned by many guests who feel that the current state of the facilities does not meet the expected standards, particularly in terms of maintenance and cleanliness. However, the pool and dining services meet some expectations of a four-star hotel.
In conclusion, while Hotel Bahia Sur boasts a prime location, friendly staff and convenient amenities, there are several areas—especially room condition, cleanliness and maintenance—that require significant improvement to meet guest expectations fully.
Categories
The breakfast service at Hotel Bahia Sur receives a mix of opinions but leans towards the positive side. Many guests have lauded the breakfast for its plentiful and varied buffet with a spacious dining area and attentive staff adding to a favorable dining experience. However, there are some criticisms about inconsistent quality, including stale fruit and dry pastries.
Dinner offerings also present a mixed picture. On the positive side, guests frequently comment on the excellent and delicious meals with the buffet receiving praise for its variety. The poolside bar’s good service adds a pleasant touch. Nevertheless, some reviews cite a lack of variety and quality in the dinner buffet, as well as operational inconsistencies such as setting up the buffet too early.
Regarding the rooms, feedback is divided. Positive reviews note the spacious, clean and well-equipped rooms with modern amenities in some areas and bungalows receiving special mention for their comfort. However, there are significant issues highlighted, including outdated furniture, broken amenities and poor soundproofing. Maintenance appears to be a recurring concern with numerous guests calling for urgent renovations.
Opinions on cleanliness are mixed. Many guests commend the cleanliness of the rooms and the hardworking and friendly housekeeping staff, while others point out significant issues with cleanliness and maintenance in common areas and some rooms, citing examples such as ants, dust and stained linens.
The staff at Hotel Bahia Sur receive consistent praise for their friendliness and professionalism. Guests particularly laud the reception staff for their welcoming approach and the housekeeping team for their hard work. Specific employees often go the extra mile, enhancing the overall hospitality experience.
Free WiFi at the hotel garners varied feedback; while some guests report good connectivity and fast speeds, others face issues with access, particularly in rooms and bungalows, where WiFi may be slow or non-existent.
Pool facilities receive mixed reviews as well. While many guests appreciate the pleasant atmosphere, design and entertainment, concerns about maintenance and restricted access times dampen the experience.
Hotel Bahia Sur is noted as a family-friendly destination with various amenities catering to children, such as provided cots and play areas. The staff’s friendliness towards young guests and the availability of weekend family-oriented activities stand out, although some family-specific service issues are noted.
Guest feedback on the beds points to significant discomfort with many describing the mattresses and pillows as old, hard or deformed, leading to a less satisfactory sleep experience.
The hotel’s four-star rating is questioned by many guests who feel that the current state of the facilities does not meet the expected standards, particularly in terms of maintenance and cleanliness. However, the pool and dining services meet some expectations of a four-star hotel.
In conclusion, while Hotel Bahia Sur boasts a prime location, friendly staff and convenient amenities, there are several areas—especially room condition, cleanliness and maintenance—that require significant improvement to meet guest expectations fully.
Hotel with Swimming Pool
This hotel offers guests access to both a seasonal outdoor pool and a children's pool. Guests can enjoy the convenience of a poolside bar and a restaurant. The hotel is located near the Bahía Sur shopping center.
Outdoor Pool
Business Hotel
Bahia Sur Hotel has large rooms for conventions, congresses and banquets, all with exterior views and plenty of natural light, coordinated by qualified personnel, with great experience in this type of events. It has the latest audiovisual and computer equipment necessary for meetings.
4-Star Hotel
This 4-star hotel features an outdoor swimming pool and a fitness area. Surrounded by gardens, it is located in the heart of San Fernando and offers fitness classes and loungers. It is close to the Bahia Sur Shopping Centre.
Hotel with Outdoor Pool
This hotel features two outdoor swimming pools, including a children's pool, surrounded by sun loungers. Guests can also enjoy a poolside bar, making it ideal for relaxation and family fun.
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
Hotel with Tennis Courts
About Hotel Bahia Sur
License: H-CA-00926
Guest Reviews
Location
Many reviews highlight the stunning views of the bay and natural park, which add a scenic touch to the stay. The combination of nearby shopping, easy access to public transport and location in a quiet area makes it a great starting point for visiting San Fernando and beyond. Free parking is also noted as a practical benefit.
Despite being away from the beach and city center, the hotel's position within a major commercial and tourist complex compensates for this with its vibrant atmosphere and comprehensive facilities. Guests appreciate the ease of parking, the cleanliness of the rooms and the friendly and attentive staff.
All in all, Hotel Bahia Sur stands out as an ideally situated accommodation for both convenience and connectivity, making it a well-rounded choice for travelers.
Breakfast
On the other hand, some guests express dissatisfaction with the breakfast, mentioning that while the variety is considerable, the quality can be inconsistent. Criticisms include stale fruit, dry pastries and limited options. A few reviews also note specific issues such as poor coffee service and the buffet not meeting the expectations of a 4-star hotel. Despite these criticisms, the overall sentiment leans towards a satisfactory breakfast experience, particularly emphasizing the variety and the service provided by the breakfast staff.
Dinner
Several guests commend the breakfast, lunch and dinner offerings with some even considering the cooking to be luxurious. Positive mentions about the dining room environment also appear, contributing to a favorable dining atmosphere overall.
However, not all reviews reflect this sentiment. Some guests mention a lack of variety and quality, particularly criticizing the dinner buffet for being repetitive and occasionally cold. There are also mentions of limited and slow breakfast offerings and dissatisfaction with certain aspects like the absence of drink service during meals and poor quality of some items like fruits and pastries.
A few reviews also point out operational inconveniences, such as the setting up of the buffet too early and the odd operational hours of the bar. Despite these criticisms, the overall takeaway is that while the hotel delivers good food and a decent dining experience for many, it appears inconsistent and could benefit from improvements in variety and service.
Rooms
However, many reviews express dissatisfaction with the overall condition and maintenance of the rooms. Common complaints include outdated and worn-out furniture, broken amenities such as TVs and fridges and various cleanliness issues, including dust, mold and presence of ants. Many guests note the need for urgent renovations to address peeling wallpaper, cracked walls and deteriorated wood. Additionally, the rooms often suffer from poor soundproofing, leading to noise disturbances from adjacent rooms or external sources like a nearby nightclub. Mattresses and pillows are frequently described as uncomfortable, adding to the discomfort for many guests.
Although some guests acknowledge that the rooms offer good value for money, the overwhelming sentiment is that the facilities are in need of significant updates and better maintenance to meet the expectations of a four-star hotel.
Beds
Cleanliness
However, numerous reviews highlighted significant issues. Common areas, the pool and some rooms were frequently described as "very dirty," "old and dirty," and "poorly maintained." Problems included ants in the shower, cobwebs and general dustiness, leading to an overall impression of neglect. Specific concerns such as dirty bathroom facilities, poorly maintained decor and stained linens were recurrent themes. Additionally, some guests complained about the lack of thorough cleaning, citing details like dirty windows and balcony doors and an odor of dampness in the rooms.
In summary, while the housekeeping team received positive remarks for their effort, the overall state of cleanliness and maintenance at Hotel Bahia Sur appears inconsistent with many areas requiring significant attention and renovation.
Staff
Guests appreciate the extra mile that workers go to ensure a pleasant stay, from the courteous pool staff to the engaging animation team. Specific employees, such as a particularly friendly receptionist and attentive pool staff, add a personal touch to the hospitality experience.
Despite some criticism regarding the cleanliness of the pool area and general maintenance issues, the positive interactions with the staff contribute significantly to the hotel's charm. The blend of warm, friendly service and professional attention helps make Hotel Bahia Sur a memorable destination for many travelers.
Wi-Fi
Pool
However, there are significant concerns about maintenance and cleanliness. Reports of dirty, cloudy and algae-filled water are common with several guests expressing disappointment over the state of neglect and unsanitary conditions. The pool area itself, despite being described as nice, also suffers from wear and lack of upkeep, making it less enjoyable for visitors looking for a pristine environment.
Another major drawback is the limited availability and access times for the pool. Complaints about the pool being closed or operating within restricted hours—sometimes only on weekends or opening late in the day—add to the frustration of guests who had expected to use this amenity more freely.
In summary, while the pool at Hotel Bahia Sur has the potential to be a highlight with its pleasant design and entertaining features, inconsistent maintenance and restricted access detract significantly from the guest experience.
Family
The hotel also boasts beautiful views of the marshes and the bay, creating a peaceful backdrop for a family stay. Families can enjoy various activities at the nearby shopping center, which caters to both parents and children alike. Reviews highlight that it is easy to sleep at the hotel, even with kids in tow and the overall organization of the family-oriented services is appreciated.
However, a few reviews touch on less favorable aspects such as poor service in family-specific contexts and issues like small room sizes and occasional noise disturbances from adjacent rooms. Despite these points, the consensus remains that Hotel Bahia Sur is highly recommended for families seeking a destination with a variety of children's activities and a welcoming atmosphere.
4 Star
However, some aspects of the hotel did meet expectations; the pool and dining services were appreciated by guests as being up to par for a four-star hotel. Despite these positives, the overall sentiment remains that the hotel’s star rating might be inflated, considering the age and condition of the facilities.
In summary, while the Hotel Bahia Sur does offer some satisfactory amenities, it generally falls short of what travelers anticipate from a four-star property, warranting a review and potential downgrade of its star rating.
Accessible
Outdoor Pool
Yes, Hotel Bahia Sur has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Bahia Sur.
No, Hotel Bahia Sur doesn't allow dogs.
No, parking facilities aren't available at Hotel Bahia Sur.
No, Hotel Bahia Sur doesn't have a gym.
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