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Summary of reviewsThe Omni San Diego Hotel at the Ballpark boasts an exceptional location that offers significant advantages for both leisure and business travelers. Situated in the heart of downtown San Diego, it provides unparalleled convenience for those interested in sports, dining and local attractions. Its proximity to Petco Park, the Gaslamp Quarter and the San Diego Convention Center is frequently praised with many rooms offering stunning bay views and a direct sky bridge to the ballpark enhancing its appeal for sports enthusiasts. The hotel’s location, combined with its excellent amenities and helpful staff, makes it an ideal base for exploring the vibrant downtown area.
Breakfast at the hotel receives mixed reviews. Guests appreciate the good quality and variety of offerings in the on-site restaurant with standout items like breakfast potatoes and other healthy options. However, some found the breakfast pricey and the menu limited with weak and expensive coffee further detracting from the experience for a few. While the breakfast can be enjoyable, there is room for improvement, particularly in pricing and menu selection.
Dinner experiences at the hotel also show mixed feedback. Guests commend the quality and presentation of food in both restaurants and the bar, albeit with limited menu options. Service received positive notes for friendliness, although some found the bar’s early closing time an inconvenience and room service's use of plastic materials disappointing. Overall, the dinners were satisfactory but could benefit from greater variety and extended service hours.
The rooms themselves draw a mix of praise and criticism. While many guests found the rooms clean, spacious and comfortable with beautiful views and cozy bedding, others pointed out the need for renovation due to outdated decor, older carpets and worn-out furniture. Cleanliness issues in some areas and functional problems like limited power outlets and non-functional minibars were noted. Nonetheless, the exceptional service from the hotel staff mitigated these drawbacks to some extent, making stays generally pleasant despite certain shortcomings.
Cleanliness is one of the hotel’s strong suits with frequent mentions of well-kept rooms and public areas. The cleaning staff is praised for maintaining a tidy environment, although occasional issues like dust, stained towels and mold were reported by a few guests. Despite these isolated incidents, the overall impression is of a clean and comfortable hotel.
The staff consistently receives high marks for their friendliness, professionalism and attentiveness, enhancing guests' overall experiences. From check-in to valet, bartenders and housekeeping, the staff's courteous nature and efficient service are frequently lauded, making guests feel welcomed and well cared for.
Wi-Fi service at the hotel draws mixed reactions. While some guests found it satisfactory, many noted issues with connectivity, speed and restrictions on the number of devices that could be connected simultaneously. Improvements in this area could significantly enhance the guest experience.
The spa and wellness amenities, including a pool and hot tub, were generally well-received. Guests appreciated the relaxing atmosphere and massage services, though some noted limited pool and hot tub availability. Overall, these amenities add to a pleasant and rejuvenating stay, despite minor inconveniences.
The gym also garnered mixed reviews, praised for being well-stocked and better than average but criticized for needing better maintenance and equipment. Although not meeting everyone’s expectations, it serves as a decent facility for fitness-minded guests.
The pool area is highlighted as a positive feature with guests enjoying the rooftop location, heated pool and hot tub, despite some feeling it was too small and occasionally crowded. Yet, the pool area remains a memorable part of many stays.
Parking, on the other hand, is seen as a significant downside by many guests due to the high costs associated with valet services. While some appreciated the convenience and proximity of parking options, the steep fees were a common complaint, suggesting a need for better management or more affordable options.
Overall, the Omni San Diego Hotel at the Ballpark offers a favorable experience bolstered by its prime location, friendly staff and excellent amenities, although certain areas such as dining variety, room updates, Wi-Fi service and parking management present opportunities for enhancement. Show more
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Categories
Luxury Hotel
Connected to Petco Park, the Omni San Diego Hotel is an upscale option in the downtown area. It offers a convenient location and amenities expected of a luxury hotel.
Hotel with Spa
The Omni San Diego Hotel is listed as a spa hotel near Seaport Village. It offers spa services and a convenient location.
Hotel near Nightlife Spots
Located adjacent to the Gaslamp Quarter and Petco Park, this hotel provides quick and easy access to the district's lively bars, clubs, and nightlife, just a short walk from the action.
Business Hotel
Connected to Petco Park, this hotel offers a unique experience for business travelers who are also baseball fans. It provides modern amenities and comfortable accommodations, along with convenient access to downtown San Diego. Its meeting facilities are well-equipped for various business needs.
Hotel with Gym
The hotel has a 24-hour modern fitness center with newer cardio equipment. It also offers a heated outdoor pool and a jacuzzi for relaxation.
4-Star Hotel
Connected to Petco Park, this hotel offers a unique and convenient experience for baseball fans. It features stylish accommodations, a rooftop pool, and multiple dining options, providing a comfortable and entertaining stay.
Hotel with Outdoor Pool
The newly renovated Omni San Diego Hotel features an outdoor terrace pool and a hot tub. The pool area is surrounded by stylish cabanas, shaded seating, and offers sweeping downtown views with a chic poolside restaurant and bar.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Room Types
Deluxe Room with King Bed - City ViewOffering floor to ceiling windows, this room is located on floors 5-21, provides modern white linens, a flat-screen cable TV and an en suite bathroom.
Spacious Executive Suite with King Bed - Pool ViewFeaturing a view of the San Diego Bay and a spacious seating area, this spacious suite provides floor to ceiling windows, modern white linens, a flat-screen cable TV and an en suite bathroom.
Deluxe Room with Double Beds - City ViewLocated on floors 5 through 21, this air-conditioned room features a cable TV and guest bathrobes. Room offers views of the Gaslamp Quarter and downtown San Diego.
Accessible Deluxe Room 1 King Bed - City ViewLocated on floors 5 through 21, this air-conditioned disability access room features a cable TV and guest bathrobes. Room offers views of the Gaslamp Quarter and downtown San Diego.
Accessible Deluxe Room with Roll-in Shower 1 King Bed - City ViewLocated on floors 5 through 21, this air-conditioned disability access room features a cable TV and guest bathrobes. Room offers views of the Gaslamp Quarter and downtown San Diego.
Spacious Premier Room with Double Beds - Bay ViewThis air-conditioned premier room features a flat-screen cable TV and ironing facilities. Room includes guest robes.
Spacious Premier Room with King Bed - Bay ViewThis air-conditioned premier room features a flat-screen cable TV and ironing facilities. Room includes guest robes.
Spacious One Bedroom Suite with King Bed - Bay ViewThis spacious air-conditioned suite features a cable TV, a sofa bed and views of Petco Park or the Coronado Bridge and San Diego Bay. One bedroom suites are located on floors 7 through 20.
Accessible Deluxe Room 2 Double Beds - City ViewThis air-conditioned room has enlarged door openings and visual notifications for the hotel alarm system and phone. The sink and toilet in this room type are equipped with grab bars.
Premier Corner Room 1 King with Balcony - Bay ViewThis air-conditioned room features a cable TV and floor-to-ceiling windows with views.
Accessible Deluxe Room with Roll-in Shower 2 Double Beds - City ViewThis air-conditioned room has enlarged door openings and visual notifications for the hotel alarm system and phone. The sink and toilet in this room type are equipped with grab bars.
Deluxe Room with 1 King Bed and Balcony - City ViewThe spacious double room features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.
Junior Suite with King Bed - City ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
The Omni San Diego Hotel at the Ballpark stands out for its exceptional location in the heart of downtown San Diego, making it a prime choice for visitors interested in sports, dining and local attractions. Perfectly situated next to Petco Park and only a short walk from the Gaslamp Quarter, it offers unparalleled convenience for baseball fans heading to Padres games and those looking to explore the vibrant nightlife and culinary scene of the Gaslamp District.
Guests consistently praise the hotel's proximity to the San Diego Convention Center, making it an ideal spot for business travelers attending conventions and events. The easy access to public transportation, including the nearby trolley, ensures that getting around the city is a breeze.
The hotel is renowned for its stunning views with many rooms overlooking the bay, providing a beautiful backdrop to an already fantastic location. Additionally, the direct sky bridge connecting the hotel to Petco Park enhances its appeal for sports enthusiasts.
Overall, the Omni San Diego Hotel at the Ballpark's unbeatable location, combined with its excellent amenities and helpful staff, makes it a perfect choice for both leisure and business travelers. Whether attending a game, a conference or simply exploring downtown San Diego, this hotel offers an ideal base for all your activities.
Breakfast
The breakfast experience at the Omni San Diego Hotel at the Ballpark presents a blend of favorable and less thrilling aspects, according to guest reviews. The breakfast is hosted in a convenient on-site restaurant located on the first floor of the hotel. Many guests appreciated the good quality and variety of the breakfast options, highlighting the availability of healthy choices and delicious dishes like the breakfast potatoes. The cafe downstairs also received praise for providing a satisfying start to the day with some guests loving the breakfast place.
However, there are notable downsides. Some guests found breakfast to be very pricey and disappointing with a limited menu that did not impress everyone. Additionally, the absence of a continental or complimentary breakfast, coupled with weak and expensive coffee, detracted from the overall experience for some. The consensus indicates that while the breakfast has high points with its delicious and healthy options, inconsistencies in pricing and menu selection leave room for improvement.
Dinner
The dinner experience at Omni San Diego Hotel at the Ballpark presents a mix of high points and areas for improvement. Guests highlight the quality of food, praising the great taste and presentation in both restaurants. The bar, where the food also received commendations, adds versatility to the dining options, albeit limited. However, there's room for improvement, as some guests noted the need for more dinner choices and greater variety on the dinner menu.
Service elements received mixed feedback. While some lauded the friendly and helpful staff, others pointed out the inconvenience of the bar closing early, often around 9 PM, which seemed to detract from the overall dining experience. Additionally, the experience with room service was less favorable when meals were delivered in plastic materials, which was disappointing for some.
Despite these challenges, the hotel's dining venues benefit from positive aspects such as good food quality and pleasant service, making it a viable spot for a satisfying meal during a stay, though an expansion of dining options and improved service hours could elevate the overall experience.
Rooms
The rooms at Omni San Diego Hotel at the Ballpark receive mixed feedback from guests, pointing to a blend of positive and negative aspects. On the bright side, the majority of guests found the rooms to be clean, spacious and comfortable with many rooms offering beautiful views of the ocean, city or Petco Park. The bedding was often described as clean and cozy, contributing to an overall pleasant stay. Guests particularly appreciated rooms on higher floors for their expansive views.
However, some consistent criticisms do surface. Several guests noted that the rooms felt outdated and in need of renovation; elements like old carpeting and worn-out furniture detracted from the overall experience. Issues with cleanliness, particularly carpets and certain areas of the bathroom, were also mentioned. In addition, some rooms were perceived as small and poorly soundproofed, leading to noise disturbances from the street or neighboring rooms. Functional issues, such as limited power outlets, non-functional minibars and unresponsive room temperature controls, further marred the experience for some guests.
Despite these drawbacks, the hotel's attentive and friendly staff received high praise for their excellent service. While the rooms had their flaws, many guests still enjoyed their stays, often highlighting the views and comfort of the accommodations. Although certain amenities like refrigerators and microwaves were often missing or limited, the overall consensus seems to lean towards a satisfactory but improvable lodging experience.
Beds
The beds at the Omni San Diego Hotel at the Ballpark receive consistent praise for their comfort with guests often describing them as very comfortable, soft and well-spaced. Clean bedding and pleasant room temperatures contribute to a cozy sleeping environment. Many found the beds to be among the most comfortable they have ever slept in and the King rooms particularly stand out for their comfort.
However, some reviews point to variance in experiences. A number of guests found the beds too small, especially the Queen beds and a few noted that the beds were not as comfortable as expected. Pillows were frequently mentioned as an area that could use improvement, being too soft or uncomfortable in some instances. Additionally, issues such as lumpy pillows, worn-out linens and firm mattresses were noted.
Overall, while the comfort of the beds generally enhances the guest experience, there are occasional inconsistencies that could affect some people's sleep quality.
Cleanliness
Omni San Diego Hotel at the Ballpark appears to maintain a high level of cleanliness across many areas, consistently impressing guests with its well-kept environment. Reviews frequently highlight very clean and clean rooms, alongside a tidy and welcoming atmosphere throughout the hotel. Guests noted the hotel's excellent and super clean condition with many describing the rooms as clean, comfortable and quiet. The public areas are also well-maintained, adding to the overall clean impression. Several reviews praised the efficient cleaning staff and maids for ensuring rooms were properly cleaned.
However, not all reviews were entirely positive. A few guests mentioned issues such as dust in the bathroom, stained towels and old carpets that might have contributed to a dirty feel in some areas. Concerns were also raised about certain cleanliness standards with some rooms needing a deeper clean and better attention to fixtures. Instances of mold in the shower and occasional cockroach sightings were pointed out, indicating room for improvement in specific areas.
Despite these occasional drawbacks, the hotel's primary impression concerning cleanliness remains favorable. Guests emphasize the clean, modern and elegant surroundings with most feeling comfortable and satisfied with the hotel's overall cleanliness. The great location and friendly staff further enhance the experience at Omni San Diego Hotel at the Ballpark.
Staff
The reviews for the staff at the Omni San Diego Hotel at the Ballpark reveal a consistently high level of service and hospitality with frequent mentions of their friendliness, professionalism and attentiveness. Guests repeatedly describe the staff as great, helpful and amazing, highlighting their ability to make visitors feel welcome and accommodated. Specific roles such as valet, front desk, bellhop, bartender and housekeeping were noted for their exceptional service. The friendliness and courteous nature of the staff stand out, making guests’ experiences memorable and pleasant.
From the check-in process to valet parking and room service, the staff were described as responsive, professional and polite. Special mentions of individuals like Noah and Raymund showcase the personal touches that lift the experience over the ordinary. Even during special occasions or busy times, the service exceeded expectations with staff going above and beyond, making guests feel like family.
While one guest mentioned a negative interaction with an initial gentleman and another noted the evening staff support could be improved, these instances were few compared to the overwhelming positive feedback. The attentive, welcoming and accommodating nature of the staff undoubtedly enhances the overall guest experience at the Omni San Diego Hotel at the Ballpark, affirming their reputation for excellent customer service. This high standard of care and attention to detail makes the hotel a standout choice for travelers seeking comfort and exceptional hospitality.
Wi-Fi
The Wi-Fi service at the Omni San Diego Hotel at the Ballpark has received a mix of feedback from guests. While some appreciated that Wi-Fi is included, others have pointed out several areas for improvement. Common issues noted include inconsistent connectivity, slow speeds and occasional difficulty connecting to the service. Guests also mentioned that the Wi-Fi only allows usage on one device at a time, which can be inconvenient for those traveling with multiple gadgets. Despite these drawbacks, there are instances where some found the Wi-Fi to be good. Overall, enhancing the reliability and speed of the Wi-Fi, along with allowing multiple devices to connect, would greatly improve the guest experience.
Spa
The Omni San Diego Hotel at the Ballpark offers a variety of spa and wellness amenities that many guests found satisfactory. The spa features include a swimming area, a pleasant pool and a hot tub available until evening. Guests appreciated the relaxing atmosphere of the pool and hot tub, frequently describing them as very pleasant and nice. The massage services received high praise with one guest describing their experience as glorious. However, there were mentions of the pool being closed at times and the hot tub area having limited hours. Additionally, while some guests found the pool area great for relaxation, others did not find the pools to be up to their expectations. Despite these minor drawbacks, the overall spa experience at the hotel is positive, augmented by a relatively cheap parking garage across the street.
Gym
The gym at the Omni San Diego Hotel at the Ballpark generally receives mixed reviews from guests. On the positive side, the fitness facilities are described as well-stocked and sufficient with some patrons noting that they are a cut above other gyms and that the equipment is good. Guests also appreciate the combination of gym and swimming pool amenities.
However, some reviews point out that the gym could use better maintenance and improved equipment. Reports of limited workout equipment and the absence of weights highlight areas for improvement. Additionally, a few guests were unhappy with the overall standard and functionality of the fitness room, indicating that the gym may not meet everyone's expectations.
Overall, while many find the gym facilities adequate and even impressive, there is room for enhancements to better serve all guests.
Pool
The pool area at the Omni San Diego Hotel at the Ballpark has garnered mixed feedback from guests with many noting its positive aspects. Guests frequently praised the pool for being nice, clean and well-maintained with a fantastic view, particularly from its rooftop location. The heated pool and hot tub were often highlighted as great features, making the pool area a pleasant spot for relaxation. Comfortable loungers and a clean pool environment contributed to this enjoyment.
However, some guests felt that the pool was on the smaller side, which occasionally made it feel crowded, especially during peak times or when large groups were present. When available, the pool bar added to the pleasant experience and the pool deck itself was appreciated for its nice ambiance and excellent amenities.
Despite occasional closures due to remodeling, the overall sentiment towards the pool was quite positive with guests often expressing that they enjoyed their time there. Even with some overcrowding and closure periods, the pool area was generally seen as an enjoyable feature of the hotel, making it a memorable aspect of their stay.
Parking
When considering the parking situation at the Omni San Diego Hotel at the Ballpark, guests highlighted several key points. Many appreciated the convenient location and easy access to the parking structure and noted that valet parking is available as an option. Some noted that the parking garage is close by and parking in surrounding lots can sometimes be half the price compared to the hotel's rates.
However, the majority of feedback focused on the high cost of parking with multiple mentions of a daily valet fee of $55. Several reviews pointed out that the parking fees are pricey, sometimes almost double compared to nearby self-parking options. Some guests found the valet service to be slow and the valet parking spots to be limited in number. A few noted that the parking lot could be inconvenient and the parking setup overall was less than ideal.
While the parking fees were generally seen as high or overly expensive, particularly the valet service, a few guests found the parking costs to be adequate or reasonable. Nevertheless, many guests expressed that parking could have been better managed or even complimentary. Overall, the parking situation at Omni San Diego Hotel at the Ballpark seems to be a crucial consideration for potential visitors.
Nightlife
Nestled in the vibrant heart of San Diego, the Omni San Diego Hotel at the Ballpark offers an enviable location for those seeking an active nightlife scene. Positioned near the bustling Gaslamp district, visitors will find an array of bars, restaurants and clubs within walking distance, making it an excellent choice for entertainment enthusiasts.
Guests appreciate the hotel's proximity to a multitude of nightlife options, highlighting its prime location for accessing downtown's attractions. The Gaslamp district, renowned for its diverse range of dining and drinking establishments, is just a short stroll away. Whether interested in savoring the local cuisine or exploring lively bars and clubs, the area provides an abundant selection of nighttime activities.
While the hotel provides its own restaurants and bars, the surrounding neighborhood teems with compelling alternatives that cater to various tastes and preferences. Some reviews hint at occasional discomfort due to the presence of unhoused individuals in the downtown area, but for many, this does not overshadow the vibrant and convenient nightlife experience the location offers. Guests can enjoy sweeping views of the nightlife from their rooms, enhancing their stay with the dynamic energy of the city below.
Overall, the Omni San Diego Hotel at the Ballpark stands out as a choice destination for those eager to immerse themselves in San Diego's dynamic nightlife, offering convenient access to the city's renowned social scene.
4 Star
The Omni San Diego Hotel at the Ballpark offers a reliable four-star experience, featuring a range of amenities and services in line with its rating. Guests appreciate its prime location, helpful staff and comprehensive facilities. Although some find the structure a bit outdated compared to other Omni locations and note occasional noise issues, the hotel generally meets the expectations of a four-star property. Its amenities and hospitality contribute to an overall positive stay, leading many to highly recommend it.
Business
Omni San Diego Hotel at the Ballpark is highly regarded for its suitability for business travelers. Guests commend the helpful concierge and staff, who efficiently handle all inquiries. Its prime location next to the convention center and accessible light rail makes it an excellent choice for those attending events or meetings. The hotel boasts great business facilities and designated work areas, enhancing productivity during the stay. Additionally, comfortable rooms contribute to a pleasant experience, although some guests note that the room facilities could be better designed for business use. Wi-Fi and water access also add to the hotel's convenience. Overall, it offers significant advantages for business visitors.
Outdoor Pool
The outdoor pool at the Omni San Diego Hotel at the Ballpark receives high praise from guests for its impressive features. The pool is heated, ensuring a comfortable swim and its considerable size makes it appealing for both relaxation and exercise. Guests consistently mention the convenience of having towels provided at the pool area, adding to the overall positive experience. The presence of a hot tub complements the pool, enhancing the relaxation options available. Additionally, a relaxing shower area nearby adds another layer of comfort. Various amenities, such as bikes, are thoughtfully integrated, making the outdoor pool area a standout element of the hotel.
Luxury
The Omni San Diego Hotel at the Ballpark embodies a classy image with its elegant and beautiful environment, striking a perfect balance between style and modernity. This high-end hotel offers a luxurious experience, underpinned by its beautifully peaceful atmosphere and polished aesthetic. Guests consistently rave about the wonderful service provided by the super awesome staff and appreciate the nice, clean and well-maintained rooms. Moreover, its proximity to key areas of interest adds to the overall appeal, making it a top choice for travelers seeking a refined and comfortable stay.
Yes, Omni San Diego Hotel at the Ballpark has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Omni San Diego Hotel at the Ballpark.
Yes, Omni San Diego Hotel at the Ballpark welcomes dogs.
Yes, parking facilities are available at Omni San Diego Hotel at the Ballpark.
Yes, Omni San Diego Hotel at the Ballpark has a gym.