Hotel Diego de Mazariegos

San Cristobal de las Casas 16.73815300, -92.63686000 , Maria Adelina Flores 2, Centro (Show on Map)
8.9
Excellent


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Diego de Mazariegos in San Cristóbal de las Casas consistently impresses its guests with a blend of historic charm, exceptional location and quality service. Nestled just one block from the main square and the city's cathedral, its strategic position offers easy access to the central promenade, restaurants, bars and historic buildings, all while maintaining a surprisingly peaceful and serene ambiance. The building itself, a well-preserved hacienda from the 1400s, is complemented by a sunny courtyard that adds to its colonial charm and serene atmosphere.

Guests praise the hotel for its friendly and helpful staff who provide warm, personalized service, contributing to a welcoming and comfortable stay. The cleanliness is notably high with well-maintained, tidy rooms and facilities adding to the overall experience. The rooms are spacious, clean and comfortable, often featuring elegant rustic decor and fireplaces which add a unique touch of warmth. However, some guests noted that certain rooms can be a bit dark or not well-insulated.

While the breakfast offerings receive mixed reviews, the overall quality of the food is commendable. Guests can enjoy a variety of Mexican dishes, including freshly made omelets, although some feel the buffet selection is limited and potentially overpriced.

WiFi connectivity is a common issue reported by many guests with signals being stronger in communal areas like the lobby compared to the rooms. Additionally, while some guests find the beds comfortable, others describe the mattresses and pillows as too hard, raising concerns about bed comfort.

Despite a few areas needing improvement, the overarching sentiment towards Hotel Diego de Mazariegos remains positive. Its exceptional location, coupled with its elegant, historical setting and friendly service, makes it an appealing choice for travelers looking to explore the vibrant old town of San Cristóbal de las Casas.
Show more
Categories
Romantic Hotel
Hotel Diego de Mazariegos is centrally located in San Cristóbal de Las Casas, offering easy access to the city's attractions. Its traditional style and comfortable accommodations make it a romantic choice for couples.

Hotel near Nightlife Spots
Located in the Centro of San Cristobal de las Casas, this hotel provides immediate access to the city's vibrant nightlife, including bars, restaurants, and cultural events on Plaza 31 de Marzo and Real de Guadalupe.

Business Hotel
While specific business amenities aren't detailed, its central location and reputation make it a potentially suitable option.

4-Star Hotel
This hotel stands out for its blend of traditional charm and modern amenities. Its location in the city center makes it convenient for exploring the local culture and cuisine. The hotel is known for its high standards of hospitality.

Historic Hotel

Family Friendly Hotel

Room Types
Double Room with Two Double Beds Decorated with classic furniture and carved stone and wood, this charming colonial-style room offers free Wi-Fi and cable TV. It has either 1 king-size bed or 2 double beds, a safe, a telephone and a private bathroom with a hairdryer. Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).

King Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Classic Double Room with Two Double Beds This double room's special feature is the fireplace. This double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Guest Reviews
8.9
Excellent
Location
Nestled within the heart of San Cristobal de las Casas, Hotel Diego de Mazariegos boasts an exceptional location. The hotel is a historic gem situated just one block from the main square and the city's prominent cathedral, ensuring that guests are always close to restaurants, bars and historic buildings. Its proximity to the central promenade and the walking distance to various attractions make it an ideal base for exploring the vibrant old town.

Despite being in such a central spot, the surroundings are surprisingly peaceful, offering a quiet retreat for those looking to relax. The hotel's historic and colonial charm is complemented by a beautiful sunny courtyard, creating a serene ambiance.

Guests cannot stop praising the friendly and helpful staff, clean facilities and excellent service. The hotel itself is a well-maintained hacienda-style building, which only adds to its allure. Whether visiting for leisure or a family stopover, Hotel Diego de Mazariegos stands out as an exceptional choice due to its unbeatable location and the genuine comfort it provides.

Breakfast
Hotel Diego de Mazariegos offers a satisfying breakfast experience, characterized by a wide selection of delicious à la carte and buffet options. Many guests commend the restaurant for its excellent food, highlighting the flavorful and tasty offerings for both breakfast and dinner. The breakfast features a varied selection of Mexican dishes with notable mentions of freshly made omelettes packed with veggies.

However, some guests feel that the variety in the breakfast buffet is limited and overpriced. A few reviews mention that the breakfast was more expensive than advertised and the basic options did not meet the expectations for the cost. On occasion, service issues were noted, such as slow responses for requests.

Overall, while the breakfast at Hotel Diego de Mazariegos receives praise for quality and taste, opinions vary about its value and diversity.

Rooms
Hotel Diego de Mazariegos offers guests a comfortable and peaceful stay with its spacious and clean rooms. The charm of the rustic yet elegant accommodations stands out, providing a perfect blend of coziness and ample space. Many rooms are notable for their size, cleanliness and comfort with some guests specifically highlighting the beautiful architecture and thoughtful heating upon arrival.

The hotel's well-maintained and comfortable bedding, coupled with mostly quiet rooms free from exterior noise, ensures a restful experience. The inclusion of fireplaces in some rooms adds a unique touch of warmth and ambiance. Additionally, the quality-price ratio is commendable, making it an appealing choice for many travelers.

Despite these positives, a few guests have noted issues such as rooms being a bit dark, not well-insulated or occasionally too hot. Some bathrooms are small and a few rooms were mentioned to be tight for larger groups. Nevertheless, the overall sentiment is one of satisfaction, especially given the hotel's attractive location and the combination of comfort, cleanliness and rustic elegance that defines the lodging experience.

Beds
Guests have mixed opinions on the beds at Hotel Diego de Mazariegos. While some find the beds comfortable and appreciate the extra-large size and well-made bedding, many others feel the mattresses and pillows are too hard and uncomfortable. The firmness of the beds is a common concern with several guests noting that the mattresses feel deformed and creaky. Despite the attractive features of the hotel, such as its nice courtyard, great location, friendly reception staff and quiet rooms with covered balconies, the comfort of the beds is a significant issue for many visitors.

Cleanliness
Hotel Diego de Mazariegos consistently impresses visitors with its high standards of cleanliness and pleasant accommodations. Many guests enthusiastically highlight how clean and spacious the rooms are with comfortable and tidy beds. The hotel's facilities are noted to be not only well-maintained but also beautifully presented, adding to the overall positive experience. Its advantageous central location further enhances the convenience for those staying at the hotel.

Despite a few isolated remarks suggesting areas for improvement in room cleanliness, the overwhelming sentiment remains highly favorable. Most reviews commend the spotless and well-kept condition of the hotel, emphasizing the impressive cleanliness throughout the property. The friendly staff also contribute to the warm and welcoming atmosphere, ensuring guests feel well cared for during their stay.

Staff
Hotel Diego de Mazariegos is highly praised for its exceptional staff who consistently provide warm and personalized service. Guests frequently highlight the friendliness, kindness and attentiveness of the staff, noting their willingness to assist with any questions or needs. The service is often described as efficient and detail-oriented, contributing to a welcoming and comfortable stay. Reviewers appreciate the helpfulness of the team, from the cleaning staff to the reception, indicating that the attention to guests' needs is a standout feature. Despite a minor language barrier at the reception, where some staff spoke little English, the overall experience remains positive due to the team's sincere efforts and excellent service, making the hotel a recommended choice for a pleasant and accommodating stay.

Wi-Fi
While the picturesque ambiance of Hotel Diego de Mazariegos adds to its charm, guests have noted some challenges with the WiFi. The connection strength varies significantly throughout the property. Inside the rooms, many guests have experienced weak or non-functional WiFi, often necessitating a trip to the lobby or other areas closer to the reception for a stable internet connection. However, when positioned nearer to communal spaces, the WiFi signal is reportedly much stronger and reliable.

Reviews consistently mention that while the internet signal in the rooms can be problematic, it improves significantly outside of them. This inconsistency can pose a challenge for guests needing steady connectivity for work or personal use within their rooms.

In conclusion, future visitors relying on WiFi for work or other activities should be prepared for a stronger and more stable connection outside their rooms, particularly in the lobby area, which offers a more dependable signal.

Historic
Hotel Diego de Mazariegos in San Cristóbal de las Casas impresses guests with its colonial charm and historical significance. This well-maintained, beautiful ancient place features a historic building and rooms with fireplaces, ensuring a cozy stay. The hotel's 1400s colonial house, complete with courtyards, porticoes and gardens, adds to its allure. Located in the heart of San Cristóbal de las Casas, the hotel's magical facilities and excellent accommodation enhance its reputation as a Mexican gem. Overall, visitors appreciate the rustic, colonial style and the unique concept of this hotel estate.


No, Hotel Diego de Mazariegos doesn't have any pool.

No, a spa isn't available at Hotel Diego de Mazariegos.

No, Hotel Diego de Mazariegos doesn't allow dogs.

No, parking facilities aren't available at Hotel Diego de Mazariegos.

No, Hotel Diego de Mazariegos doesn't have a gym.

Location Show Map
More Options
  • Hotel in San Cristobal de las Casas

  • 9.0 Excellent

  • From $53

  • Hotel in San Cristobal de las Casas

  • 9.0 Excellent

  • From $44

  • Hotel in San Cristobal de las Casas

  • 9.1 Excellent

  • From $53

  • Hotel in San Cristobal de las Casas

  • 8.2 Very Good

  • From $58



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ