Casa del Alma Hotel Boutique & Spa
San Cristobal de las Casas
16.73914200,
-92.63877700
,
Avenida 16 De Septiembre # 24, Centro
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Summary of reviewsCasa del Alma Hotel Boutique & Spa offers a highly praised experience underscored by its prime location, charming accommodations, and commendable hospitality. Situated in the heart of town, guests benefit from easy access to local attractions while enjoying a tranquil setting. The spacious, well-decorated rooms combine modern and traditional design elements, offering a serene retreat enhanced by excellent noise insulation and cleanliness. The attentive and professional staff are consistently highlighted for their exceptional service, ensuring a warm and welcoming environment.
While the breakfast offerings at Casa del Alma receive mixed feedback, there is appreciation for its quality, freshness, and the ambiance of dining at El Secreto, the hotel's restaurant. Dinner at El Secreto is notably well-regarded, with guests enjoying the reinterpretation of traditional Mexican cuisine paired with efficient service. The dining experience leaves a memorable impression, contributing positively to the overall stay.
The hotel provides convenient parking options, including covered and underground facilities connected to the lobby by elevator, which adds to the accessible and secure environment for guests. Moreover, the comfortable beds are often praised for contributing to a restful night's sleep, although preferences for mattress firmness vary slightly among guests.
Overall, Casa del Alma Hotel Boutique & Spa is an ideal choice for visitors seeking relaxation, style, and a central location, enhanced by immaculate cleanliness and exceptional staff service.
Categories
While the breakfast offerings at Casa del Alma receive mixed feedback, there is appreciation for its quality, freshness, and the ambiance of dining at El Secreto, the hotel's restaurant. Dinner at El Secreto is notably well-regarded, with guests enjoying the reinterpretation of traditional Mexican cuisine paired with efficient service. The dining experience leaves a memorable impression, contributing positively to the overall stay.
The hotel provides convenient parking options, including covered and underground facilities connected to the lobby by elevator, which adds to the accessible and secure environment for guests. Moreover, the comfortable beds are often praised for contributing to a restful night's sleep, although preferences for mattress firmness vary slightly among guests.
Overall, Casa del Alma Hotel Boutique & Spa is an ideal choice for visitors seeking relaxation, style, and a central location, enhanced by immaculate cleanliness and exceptional staff service.
Luxury Hotel
A 5-star hotel combining charming colonial design with modern luxury. It offers spacious luxury suites with high-quality linens and designer toiletries, an indulgent spa with steam room, sauna, and various treatments, and gourmet Mexican-International fusion cuisine, providing a comprehensive high-end experience.
Hotel for Honeymoon
This boutique hotel offers a romantic ambiance with its spa services and unique design. Its central location allows easy access to explore the city, making it ideal for honeymooners seeking both relaxation and adventure.
Hotel with Spa
This hotel features an indulgent spa with a steam room, sauna, and gym, alongside rejuvenating massages and facials. It combines colonial design with modern luxury, offering spacious suites and gourmet Mexican-International fusion cuisine.
Romantic Hotel
Casa del Alma provides a boutique experience with spa services, offering couples a relaxing and intimate stay. Its location in San Cristóbal de Las Casas is perfect for exploring the city's romantic atmosphere.
Hotel near Nightlife Spots
Located in Centro of San Cristobal de las Casas, it is close to the nightlife, restaurants, and bars. The hotel's location allows for easy exploration of the city's evening scene.
Business Hotel
Casa del Alma Hotel Boutique & Spa offers a unique experience for business and leisure travelers. It provides modern amenities such as an indulgent spa, meeting facilities, and gourmet Mexican-International fusion cuisine.
Hotel with Parking
This hotel offers free private parking. Centrally located, it allows easy access to the city's attractions while providing a secure parking space, making it ideal for guests with vehicles.
Accessible Hotel
This hotel offers comprehensive accessibility features, including wheelchair access throughout the grounds, accessible bathrooms, an elevator, and accessible parking. It also provides visual aids like Braille/tactile signs and facilities for disabled guests.
Hotel with Gym
This hotel features a fitness room, spa with steam room and sauna. It offers a relaxing environment with wellness facilities.
5-Star Hotel
Offers a luxurious and relaxing experience with its boutique ambiance and spa facilities. Its central location in San Cristobal de las Casas provides easy access to cultural attractions, enhancing the overall high-end experience.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Guest Reviews
Casa del Alma Hotel Boutique & Spa offers an experience deeply enriched by its prime location. Nestled in the heart of the town, the hotel provides guests with the convenience of being just steps away from the main square, the pedestrian street, and the market. This central positioning allows visitors to easily explore the surrounding attractions while enjoying the tranquility of a setting that remains remarkably quiet.
The hotel's proximity to key landmarks makes it an ideal choice for those looking to immerse themselves in the local culture. Guests frequently highlight the comfort and spaciousness of the rooms, which complement the hotel's beautiful aesthetic and excellent facilities. Additionally, the establishment boasts an elevator directly connected to parking, enhancing accessibility and convenience.
With consistently high praise for its cleanliness, decoration, and attentive staff, Casa del Alma remains an appealing option for travelers seeking both relaxation and prime location during their stay.
The breakfast experience at Casa del Alma Hotel Boutique & Spa has received mixed feedback from guests. Many guests praised the dishes for being delicious, fresh, and nicely presented. The à la carte offerings are noted by some for being rich and diverse, while others felt the selection was limited and could be more generous. The hotel's own restaurant, El Secreto, received accolades for serving excellent food, with some guests appreciating the special ambiance of breakfast facing the street. Despite the positive comments on the quality and taste, there were mentions of a limited menu and occasional service lapses like delayed coffee service to rooms. Overall, while the breakfast quality is appreciated, some guests suggest enhancements to align the offering better with the hotel's high standards.
Casa del Alma Hotel Boutique & Spa offers a remarkable dining experience at its onsite restaurant, El Secreto. Guests frequently commend the excellent food, highlighting the restaurant's reinterpretation of traditional Mexican cuisine. Diners are treated to delicious meals and efficient service, making the dinner experience both enjoyable and memorable. Whether for a regular meal or a delightful dining experience, El Secreto consistently leaves a positive impression with its high-quality cuisine and overall inviting atmosphere.
Casa del Alma Hotel Boutique & Spa offers guests a remarkable level of comfort and style with its rooms. The accommodations are consistently described as spacious and well-decorated, providing an inviting and serene atmosphere. The blend of modern design with traditional elements creates a unique ambiance that enhances the overall experience. Guests appreciate the generous size of the rooms, accompanied by well-appointed furnishings and comfortable beds, ensuring a restful stay. Each room boasts excellent noise insulation, contributing to the peace and quiet that travelers seek. The cleanliness of the rooms further adds to the appeal, making them a pleasant retreat after a day of exploration. Some rooms even feature terraces, offering a charming spot for relaxation. Situated in a central location, the hotel provides both a convenient and comfortable base for any visitor.
The guest reviews for Casa del Alma Hotel Boutique & Spa highlight a predominantly positive experience with the beds. Many guests found the beds to be extremely comfortable, describing them as very soft and cozy, contributing to a pleasant sleep experience. However, personal preferences varied, with a few guests mentioning that some mattresses felt too soft or were a bit bouncy. Despite these minor preferences, the consensus is that the hotel generally provides a comfortable and satisfying bed experience, ensuring a restful stay for most guests.
Casa del Alma Hotel Boutique & Spa consistently impresses guests with its outstanding commitment to cleanliness. Housekeeping is frequently highlighted for maintaining high standards, ensuring rooms are spotless and well-maintained. Visitors appreciate the clean, spacious rooms, which contribute to an overall positive experience at the hotel. Central location aside, the hotel's pristine presentation adds to its appeal. The excellent service further complements the emphasis on cleanliness, resulting in a welcoming and flawless environment for all guests.
Casa del Alma Hotel Boutique & Spa impresses its guests with an outstanding level of hospitality, as confirmed by numerous guest reviews. Visitors consistently praise the hotel staff for their friendliness and professionalism. The staff stands out for being exceptionally helpful and accommodating, ensuring that each guest's experience is both comfortable and enjoyable. Attention to detail is a hallmark of the employees, who demonstrate excellent service from the moment of arrival at the reception.
Hotel staff are described as attentive, courteous, and ready to assist with any needs, showcasing warm and polite interactions across the board. The reception staff in particular are noted for their dedication to resolving any issues, such as changing rooms when necessary to ensure guest satisfaction. Despite one comment noting some service shortcomings, the overwhelming majority of reviews highlight the staff's commitment to providing excellent attention and service, solidifying the hotel's reputation for creating a welcoming environment.
Casa del Alma Hotel Boutique & Spa offers various parking options for guests, ensuring convenience for those traveling by car. The hotel features covered and underground parking facilities that are directly connected to the lobby by elevator, adding to the accessibility. Parking is available free of charge, and it is private, providing an added layer of security for guests' vehicles. Although reaching the parking area may require some maneuvering, such as making a turn or arriving at the back of the hotel, these details are minor when considering the overall benefit of having an on-site parking option.
Location Show Map
Location
The hotel's proximity to key landmarks makes it an ideal choice for those looking to immerse themselves in the local culture. Guests frequently highlight the comfort and spaciousness of the rooms, which complement the hotel's beautiful aesthetic and excellent facilities. Additionally, the establishment boasts an elevator directly connected to parking, enhancing accessibility and convenience.
With consistently high praise for its cleanliness, decoration, and attentive staff, Casa del Alma remains an appealing option for travelers seeking both relaxation and prime location during their stay.
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Hotel staff are described as attentive, courteous, and ready to assist with any needs, showcasing warm and polite interactions across the board. The reception staff in particular are noted for their dedication to resolving any issues, such as changing rooms when necessary to ensure guest satisfaction. Despite one comment noting some service shortcomings, the overwhelming majority of reviews highlight the staff's commitment to providing excellent attention and service, solidifying the hotel's reputation for creating a welcoming environment.
Parking
No, Casa del Alma Hotel Boutique & Spa doesn't have any pool.
Yes, a spa is available at Casa del Alma Hotel Boutique & Spa.
No, Casa del Alma Hotel Boutique & Spa doesn't allow dogs.
Yes, parking facilities are available at Casa del Alma Hotel Boutique & Spa.
Yes, Casa del Alma Hotel Boutique & Spa has a gym.
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