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Summary of reviewsLagació Hotel Mountain Residence, located in the serene village of San Cassiano, is celebrated for its prime location, seamlessly blending luxury and nature. Nestled in the heart of the Dolomites, it is an ideal spot for outdoor enthusiasts, offering easy access to ski lifts and numerous hiking and cycling trails. Guests appreciate the tranquil setting and proximity to major attractions without the hustle and bustle of larger tourist spots, making it a perfect retreat.
The hotel is renowned for its legendary breakfast, featuring an extensive selection of high-quality regional delicacies and fresh products that cater to diverse dietary preferences, including gluten-free options. The breakfast experience is further enhanced by the attentive and friendly staff who ensure guests feel well-cared for.
Guests enjoy beautifully designed rooms that combine modern amenities with a warm alpine aesthetic. These spacious and clean accommodations, akin to perfect little apartments, are praised for their stylish decor and breathtaking views. The impeccable cleanliness throughout the hotel leaves a lasting impression, contributing to a superb overall experience.
The staff at Lagació Hotel Mountain Residence consistently deliver outstanding service, marked by friendliness and exceptional attention to detail. Their professionalism and eagerness to assist elevate the guest experience, making every stay special and memorable. The hotel's spa facilities also receive high praise for their excellence and indulgence, offering a faultless wellness experience.
Practical features, such as the secure underground parking, add convenience and peace of mind, especially during winter months. While some guests note that the beds can be on the firmer side, they are generally considered comfortable and of high quality.
Overall, Lagació Hotel Mountain Residence epitomizes modern luxury and elegance, with five-star service and facilities that cater to discerning travelers. The blend of an excellent spa, luxurious suites, and outstanding hospitality culminates in a vacation experience where guests are genuinely pampered, making it a highly recommended destination. Show more
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Luxury Hotel
This 4-star superior hotel offers luxury apartments and a wellness area with saunas and an indoor pool. It emphasizes natural materials and sustainable design, providing a high-end mountain residence experience.
Hotel near Ski Resorts
This residence offers spacious Alpine-style apartments with panoramic views of the Dolomites. It is well-positioned for accessing the ski slopes and provides free Wi-Fi and parking.
Family Friendly Hotel
Located in San Cassiano in Badia, the residence provides access to family-friendly sites such as the Ladin Museum. The 'Mountain Residence' aspect suggests accommodations suitable for families looking to explore the outdoors.
Business Hotel
This hotel offers a mountain residence experience suitable for business travelers seeking a blend of comfort and convenience. Its amenities cater to extended stays, providing a conducive environment for work and relaxation.
Hotel with Parking
The hotel features parking for guests. Its mountain residence concept and amenities provide a relaxed and convenient stay.
EV charging stations
Accessible Hotel
Lagació Hotel Mountain Residence is wheelchair accessible throughout, with a specially adapted suite for mobility-impaired guests. The hotel provides a barrier-free environment and offers amenities like an elevator for easy access to upper floors.
Hotel with EV Charging Stations
This 4-star hotel participates in Tesla's Destination Charging program and provides two connectors for charging electric vehicles.
4-Star Hotel
This hotel offers a mountain residence experience, suggesting well-equipped accommodations with a focus on comfort and quality. The 'Mountain Residence' aspect implies a blend of hotel services with apartment-style living, appealing to guests seeking a comfortable and high-quality stay.
Hotel where Extra Health & Safety Measures Have Been Taken
Mountain residences often offer more space and privacy, naturally promoting social distancing. Enhanced cleaning protocols are likely in place to ensure guest safety.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No Just if they go into the SPA for a beauty treatment
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Probably we will not open our SPA ( Saunas, steam bath, hot tube )
Has the hotel closed during the pandemic? Yes Reopening Date: 07/03/2020
Answers last updated by Lagació Hotel Mountain Residence
Two-Bedroom Suite (3 Adults)Large two-bedroom suite.
Two-Bedroom Suite (4 Adults)Two-bedroom suite with 2 bathrooms.
Deluxe Two-Bedroom Suite (4 Adults)This spacious and elegantly furnished suite offers a seating area and a fully fitted private bathroom.
One-Bedroom Suite (2 Adults)This suite is comprised of a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. This suite features a washing machine, flat-screen TV with satellite channels, mountain views, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Double RoomThe fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room features a washing machine, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.
Suite with Mountain ViewThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has a washing machine, flat-screen TV with satellite channels, mountain views, as well as chocolate for guests. The unit has 2 beds.
About Lagació Hotel Mountain Residence
License: IT021006B4OWB2UW3J
Guest Reviews
9.5
Excellent
Location
Nestled in the idyllic and serene village of San Cassiano, Lagació Hotel Mountain Residence boasts an exceptional location, perfect for outdoor enthusiasts and those seeking a tranquil getaway. The hotel is ideally positioned, providing easy access to nearby ski lifts, making it a prime choice for winter sports lovers. It also serves as a great starting point for hiking and cycling adventures, with numerous trails and biking routes nearby.
Set in the heart of the Dolomites, the hotel's location is perfect for exploring the region's attractions by car. Guests can enjoy the beautiful mountain views while being close to major tourist spots and experiencing the charm of a quieter village as opposed to the bustling Corvara. The hotel's central position in the village allows visitors to access several excellent restaurants and provides both the convenience of proximity to activities and a peaceful retreat from city life.
With its thoughtfulness in design and attention to detail, Lagació Hotel Mountain Residence offers a stunning alpine sanctuary with a perfect blend of luxury and nature. The surrounding landscape enriches the experience, making it an excellent choice for a mountain retreat with outstanding service and amenities.
Breakfast
Nestled in a picturesque mountain setting, the Lagació Hotel Mountain Residence invites guests to start their day with an extraordinary breakfast experience that consistently exceeds expectations. The breakfast offerings are frequently described as fantastic, delicious, and even legendary, highlighting a remarkable spread that boasts high-quality, fresh products. Guests are treated to a wide variety of options, ensuring plenty of choice to satisfy diverse palates.
The breakfast features regional delicacies, including homemade bread and cakes, fresh juices, fruits, and seeds, with attention even given to gluten-free selections. This abundant array of choices, prepared on the spot with local ingredients, impresses with both its quantity and quality. The friendly and attentive staff in the breakfast area enhances the overall dining experience, ensuring that guests feel well-cared for throughout their meal.
Overall, the breakfast at Lagació Hotel Mountain Residence is consistently celebrated for its exquisite taste and incredible variety, making it a highlight of any stay and a compelling reason to visit.
Rooms
Lagació Hotel Mountain Residence offers guests an exceptional stay, highlighted by beautifully designed rooms that skillfully blend modern touches with a warm alpine aesthetic. The spacious and clean rooms are well-equipped, akin to perfect little apartments, ensuring comfort and convenience during any visit. Guests consistently praise the attention to detail in both the room decor and the hotel's facilities, from the kitchen amenities to the breathtaking views available from many rooms. The suites are recognized for their luxurious feel, generous size, and stylish layouts, making them ideal for families or couples seeking a cozy retreat. The hotel further enhances the guest experience with a delicious breakfast known for its exceptional variety and quality. Combining all these features with friendly staff and excellent service, Lagació Hotel Mountain Residence provides a well-rounded and memorable vacation experience.
Beds
The beds at Lagació Hotel Mountain Residence receive generally positive feedback from guests, highlighting their comfort and quality. Many reviewers describe the beds as comfortable and luxurious, often noting the excellent quality of the mattresses and the cooling properties of the bedding. However, some guests mention that the beds are on the firmer side, with a few finding them a bit too firm or lacking ergonomics. Despite these occasional concerns, the overall perception is that the hotel provides well-equipped and comfortable sleeping arrangements in a stylish and elegant setting.
Cleanliness
Lagació Hotel Mountain Residence stands out for its unparalleled cleanliness, consistently impressing guests with its meticulous upkeep. Visitors frequently remark on the hotel's exceptional cleanliness, describing it as possibly the cleanest they have ever encountered. The entirety of the hotel, including the rooms, is maintained in impeccable condition, showcasing a sparkling and new appearance. This modern and well-furnished accommodation ensures top-notch hygiene standards, reflecting a high level of attention to detail. The hotel's commitment to maintaining such a pristine environment is a key highlight, contributing to its status as a superb choice for discerning travelers seeking both quality and comfort.
Staff
At Lagació Hotel Mountain Residence, guests are consistently impressed by the outstanding service and professionalism provided by the staff. From the moment of arrival, the team is recognized for their friendliness, helpfulness, and attention to detail. Guests frequently highlight their encounters with the exceptionally kind and accommodating staff who go above and beyond to make every stay special. The warm and attentive atmosphere extends to the breakfast area, where staff deliver excellent and accommodating service, contributing to the delightful experience of a superb breakfast buffet. Front desk and restaurant interactions maintain this high standard, with friendly, polite, and eager-to-help staff making a lasting impression. The reception team, especially noted for their super nice demeanor, adds a personal touch by providing great tips for local activities like hiking. Everything about the hotel, from the impeccably clean, spacious, and modern facilities to the charming staff, ensures a comfortable and memorable visit, leaving guests eager to recommend the hotel to others.
Spa
The Lagació Hotel Mountain Residence receives high praise for its exceptional spa offerings. Guests consistently highlight the excellent wellness facilities, with many describing them as among the best they have experienced. The spa is noted for being well-maintained and very indulgent, providing an appealing relaxation area complete with saunas and a small outdoor hot pool. Visitors also appreciate special touches like the hay bed in the relaxation area. The entire wellness experience at this hotel is regarded as faultless, adding to the overall appeal and making it a prime choice for those seeking a top-notch spa retreat.
Parking
Lagació Hotel Mountain Residence provides a practical and secure parking solution that is appreciated by guests, particularly during the winter months. The facility features an underground garage that offers spacious and private parking spaces beneath the hotel. This setup alleviates concerns about vehicle safety and protection from harsh weather conditions. Visitors often express relief at having a convenient and well-maintained location for their cars. While the garage is generally easy to access and navigate, some guests mention initial difficulty locating the entrance to the parking lot. Nevertheless, the hotel staff is noted for their friendliness and helpfulness, adding to the overall positive experience.
Luxury
Nestled in the serene alpine setting, Lagació Hotel Mountain Residence epitomizes luxury and modern elegance. The hotel is impeccably designed with a perfect blend of modernity and beauty, ensuring an exceptionally clean and stylish environment. Guests can expect nothing less than five-star service and facilities, with a mention of hospitality that stands out as truly exceptional. The spacious rooms, described as complete flats, offer a high level of comfort with indulgent beds that enhance the luxurious experience. An exceptional spa adds an extra layer of pampering, making it an excellent choice for those seeking relaxation. Luxury suites are particularly noted for their sumptuousness, offering an atmosphere of luxury without pretense. Overall, the hotel presents a vision of vacation where guests are genuinely pampered and appreciated.
No, Lagació Hotel Mountain Residence doesn't have any pool.
Yes, a spa is available at Lagació Hotel Mountain Residence.
No, Lagació Hotel Mountain Residence doesn't allow dogs.
Yes, parking facilities are available at Lagació Hotel Mountain Residence.