Super 8 by Wyndham San Antonio/I-35 North
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Summary of reviewsSuper 8 by Wyndham San Antonio/I-35 North offers a convenient and accessible location, praised for its proximity to major highways and essential amenities. Guests appreciate its easy access to venues and stores, safe and well-lit surroundings and friendly, attentive staff, all contributing to a pleasant stay. The hotel is recognized for providing clean, comfortable rooms and excellent value for money, though a nearby club occasionally disturbs some guests. The overall ambiance is quiet and peaceful.
The breakfast experience receives mixed feedback. While some guests enjoy making fresh waffles and find the offerings nice and delicious, others note significant drawbacks, such as limited options, a crowded dining area and sparse variety. The absence of fruits, cookies, muffins and issues like watered-down juices and no creamer for coffee are common complaints. Additionally, inconsistencies with breakfast availability due to COVID-19 restrictions or other reasons leave some guests dissatisfied.
The rooms are a blend of positive and negative experiences. Cleanliness and comfort are generally praised with guests highlighting clean and remodeled rooms, comfortable beds and pillows and effective air conditioning. The check-in process is quick and easy. However, issues such as occasional unpleasant odors, cleanliness concerns, maintenance problems and discrepancies in room reservations are reported. Despite these issues, those who receive well-kept rooms find the accommodations satisfactory.
Cleanliness feedback is mixed. Many guests find their rooms very clean and comfortable, appreciating the quiet, well-lit and safe environment. However, concerns about dirty rooms, stained towels, filthy floors, mold, mildew and cigarette smells are repeatedly mentioned. Such issues detract from the overall guest experience, despite the hotel's generally good efforts.
Staff interactions are predominantly positive with many guests commending the staff's friendliness, helpfulness and polite nature. Their efforts contribute to smooth check-in and checkout processes and a welcoming atmosphere. However, isolated incidents of unprofessional or rude behavior, particularly during the night shift, indicate areas needing improvement.
The comfort of the beds is consistently highlighted as a significant positive aspect. Guests frequently describe the beds and pillows as very comfortable with clean linens and ample covers enhancing the sleeping experience. Some minor issues, such as stained or damaged bedspreads and difficulties for shorter individuals to access high beds, are noted but do not overshadow the overall positive feedback regarding bed comfort.
Overall, Super 8 by Wyndham San Antonio/I-35 North provides a favorable option for visitors seeking convenience, comfort and reasonable pricing, though it can benefit from addressing cleanliness issues and inconsistencies in breakfast offerings and staff professionalism to enhance the overall guest experience.
The breakfast experience receives mixed feedback. While some guests enjoy making fresh waffles and find the offerings nice and delicious, others note significant drawbacks, such as limited options, a crowded dining area and sparse variety. The absence of fruits, cookies, muffins and issues like watered-down juices and no creamer for coffee are common complaints. Additionally, inconsistencies with breakfast availability due to COVID-19 restrictions or other reasons leave some guests dissatisfied.
The rooms are a blend of positive and negative experiences. Cleanliness and comfort are generally praised with guests highlighting clean and remodeled rooms, comfortable beds and pillows and effective air conditioning. The check-in process is quick and easy. However, issues such as occasional unpleasant odors, cleanliness concerns, maintenance problems and discrepancies in room reservations are reported. Despite these issues, those who receive well-kept rooms find the accommodations satisfactory.
Cleanliness feedback is mixed. Many guests find their rooms very clean and comfortable, appreciating the quiet, well-lit and safe environment. However, concerns about dirty rooms, stained towels, filthy floors, mold, mildew and cigarette smells are repeatedly mentioned. Such issues detract from the overall guest experience, despite the hotel's generally good efforts.
Staff interactions are predominantly positive with many guests commending the staff's friendliness, helpfulness and polite nature. Their efforts contribute to smooth check-in and checkout processes and a welcoming atmosphere. However, isolated incidents of unprofessional or rude behavior, particularly during the night shift, indicate areas needing improvement.
The comfort of the beds is consistently highlighted as a significant positive aspect. Guests frequently describe the beds and pillows as very comfortable with clean linens and ample covers enhancing the sleeping experience. Some minor issues, such as stained or damaged bedspreads and difficulties for shorter individuals to access high beds, are noted but do not overshadow the overall positive feedback regarding bed comfort.
Overall, Super 8 by Wyndham San Antonio/I-35 North provides a favorable option for visitors seeking convenience, comfort and reasonable pricing, though it can benefit from addressing cleanliness issues and inconsistencies in breakfast offerings and staff professionalism to enhance the overall guest experience.
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Super 8 by Wyndham San Antonio/I-35 North boasts a convenient and accessible location, perfectly situated near major highways and essential amenities. Guests frequently highlight its proximity to venues and stores, citing the ease of access as a significant advantage. The hotel's position, right off Interstate I35, provides great connectivity and the surrounding area is noted for being very safe and well-lit. The staff receives commendations for their friendliness and attentiveness, contributing to a pleasant stay. While some guests found the nearby club off-putting, the majority appreciated the quiet and peaceful ambiance of the hotel itself. Cleanliness and value for money are consistent themes among reviews with many noting that the rooms are very clean and comfortable, offering excellent value without breaking the bank. Despite minor setbacks, the location, combined with overall positive guest experiences, makes this hotel a favorable option for visitors looking for convenience and a reasonable price.
The breakfast experience at Super 8 by Wyndham San Antonio/I-35 North has garnered mixed feedback from guests. On a positive note, some found the breakfast decent and appreciated the ability to make fresh waffles with mentions of it being nice and delicious. However, many reviews highlight significant areas of concern. Common issues include limited options, a very small and crowded breakfast area and a general lack of variety. Guests frequently mentioned breakfasts being minimal with offerings like only waffles or cereal and noted the absence of items such as fruit, cookies or muffins. Some guests were particularly dissatisfied, noting that breakfast items were often depleted early in the morning and criticizing the watered-down juices and lack of creamer for coffee.
Moreover, several reviews indicated that the advertised breakfast was not available due to COVID-19 restrictions, causing frustration among guests who expected this amenity. Other guests noted inconsistencies, such as the breakfast being promised but not provided, contributing to a sense of unfulfilled expectations. Overall, while there were some positive comments about specific aspects of the breakfast, many guests were left disappointed by the limited and, at times, non-existent offerings.
The rooms at 'Super 8 by Wyndham San Antonio/I-35 North' offer a mix of experiences with many guests noting that they were pleasantly surprised by the cleanliness and condition of the accommodations despite the location's age. Clean and remodeled rooms were a common highlight, contributing to a comfortable stay with adequately sized spaces and essential facilities in good working order. The beds and pillows consistently received praise for their comfort, making for a restful night's sleep. Guests also appreciated the working air conditioning, quiet atmosphere and quick and easy check-in process.
However, some issues were mentioned, including occasional unpleasant odors, such as cigarette smoke and cleanliness concerns like stained sheets and towels. There were also isolated reports of maintenance problems, such as mold/mildew and frozen refrigerators, along with discrepancies in room reservations and unexpected security deposits. Overall, those who encountered clean and well-kept rooms found it a solid choice for its comfort and updated interiors.
Guests have consistently commented on the comfort of the beds at Super 8 by Wyndham San Antonio/I-35 North. Many reviews highlight the beds being very comfortable with some even describing them as super comfortable or comfy. The spacious rooms and comfortable pillows were also appreciated. Clean linens, extra pillows and sufficient covers added to the overall positive sleeping experience. However, a few reviews mentioned some issues such as stained bedspreads, dirty sheets and bedspreads with cigarette burns in non-smoking rooms. Furthermore, some guests found the beds a bit high or hard, making it difficult for shorter individuals to get in. Despite these occasional concerns, the majority of feedback underscores that the comfortable beds contribute significantly to guests’ satisfaction.
The cleanliness feedback for Super 8 by Wyndham San Antonio/I-35 North presents a mixed picture. Many guests praised the hotel for its overall cleanliness, describing their rooms as very clean and comfortable with no noise disturbances. The check-in process was noted to be fast and efficient and the beds were highlighted for their comfort. Guests appreciated the well-lit, safe location and found the reasonable pricing to be good value for their stay.
However, there were numerous concerns raised. Some rooms and bathrooms were found to be dirty with specific mentions of stained towels, filthy floors and even roaches. Mold and mildew were reported on windows and there were repeated complaints about a strong cigarette smell permeating the hallways and rooms. Several guests dealt with dirty, unclean sheets and remarked on the generally old and outdated facilities that require renovation.
Overall, while the hotel manages to maintain a level of cleanliness that satisfies many guests, significant issues persist that affect the overall guest experience.
The staff at Super 8 by Wyndham San Antonio/I-35 North generally receive positive feedback for their friendliness and helpful nature. Many guests describe them as extremely sweet, attentive and polite. Frequent mentions of staff being welcoming, kind and providing excellent assistance highlight a commitment to customer service.
Guests appreciate the efforts and kindness displayed during their stays with some noting that specific staff members made their check-in and checkout processes smooth. The front desk staff and clerks are often praised for their friendly interactions with a few guests even noting that the staff remembered them from previous visits.
However, there are some isolated criticisms indicating that management and a few other staff members can be unprofessional or rude. For instance, complaints about the night shift and certain front desk encounters suggest there might be inconsistencies in the service experience.
Overall, while the feedback is largely positive with many guests feeling well-attended and welcomed, the hotel could benefit from addressing the occasional lapses in professionalism to ensure a more consistently positive experience for all guests.
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Location
Breakfast
Moreover, several reviews indicated that the advertised breakfast was not available due to COVID-19 restrictions, causing frustration among guests who expected this amenity. Other guests noted inconsistencies, such as the breakfast being promised but not provided, contributing to a sense of unfulfilled expectations. Overall, while there were some positive comments about specific aspects of the breakfast, many guests were left disappointed by the limited and, at times, non-existent offerings.
Rooms
However, some issues were mentioned, including occasional unpleasant odors, such as cigarette smoke and cleanliness concerns like stained sheets and towels. There were also isolated reports of maintenance problems, such as mold/mildew and frozen refrigerators, along with discrepancies in room reservations and unexpected security deposits. Overall, those who encountered clean and well-kept rooms found it a solid choice for its comfort and updated interiors.
Beds
Cleanliness
However, there were numerous concerns raised. Some rooms and bathrooms were found to be dirty with specific mentions of stained towels, filthy floors and even roaches. Mold and mildew were reported on windows and there were repeated complaints about a strong cigarette smell permeating the hallways and rooms. Several guests dealt with dirty, unclean sheets and remarked on the generally old and outdated facilities that require renovation.
Overall, while the hotel manages to maintain a level of cleanliness that satisfies many guests, significant issues persist that affect the overall guest experience.
Staff
Guests appreciate the efforts and kindness displayed during their stays with some noting that specific staff members made their check-in and checkout processes smooth. The front desk staff and clerks are often praised for their friendly interactions with a few guests even noting that the staff remembered them from previous visits.
However, there are some isolated criticisms indicating that management and a few other staff members can be unprofessional or rude. For instance, complaints about the night shift and certain front desk encounters suggest there might be inconsistencies in the service experience.
Overall, while the feedback is largely positive with many guests feeling well-attended and welcomed, the hotel could benefit from addressing the occasional lapses in professionalism to ensure a more consistently positive experience for all guests.
No, Super 8 by Wyndham San Antonio/I-35 North doesn't have any pool.
No, a spa isn't available at Super 8 by Wyndham San Antonio/I-35 North.
No, Super 8 by Wyndham San Antonio/I-35 North doesn't allow dogs.
No, parking facilities aren't available at Super 8 by Wyndham San Antonio/I-35 North.
No, Super 8 by Wyndham San Antonio/I-35 North doesn't have a gym.
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