La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein
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Summary of reviewsLa Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein offers a strategically convenient location, appealing to travelers for its accessibility to major roads, the airport, downtown areas and various local attractions such as Sea World. Guests appreciate its proximity to multiple dining options and its suitability for both business and personal engagements, given nearby work and hospital appointment venues.
The hotel is commended for the spaciousness of its rooms with many guests pointing out the comfort of the beds and the ability to connect to streaming services as positive features. The hotel staff has also received praise for their professionalism and friendliness, particularly highlighting a few standout employees known for exceptional service.
However, numerous reviews reveal significant areas needing improvement. Cleanliness is a recurring issue with frequent mentions of dirty floors, stained linens and pervasive odors detracting from the overall experience. Reports of pest infestations such as cockroaches, as well as operational inconveniences like malfunctioning amenities and non-functional electrical outlets, are common. The inconsistent quality of housekeeping and maintenance services further compounds these concerns.
The breakfast service at the hotel has received predominantly negative feedback. Guests frequently note limited variety and poor quality of food with common complaints about the lack of replenishment and the overall cleanliness of the breakfast facilities. Additionally, the breakfast service ending too early and running out of food were common issues brought up by guests.
The pool area, though enjoyed by some, was often described as dirty and inadequately maintained. Guests reported issues such as improper chemical adjustments, overcrowding and accessibility challenges, which detracted from the family-friendly atmosphere the hotel aims to provide.
While the hotel does accommodate families with spacious rooms, the overall environment sometimes fell short of expectations due to cleanliness and maintenance issues. Similarly, business travelers find the location ideal, but the property's condition and the absence of promised amenities like a continental breakfast have been points of contention.
WiFi connectivity received mixed feedback; some guests experienced no issues while others reported a complete lack of service. The accessibility for mobility-impaired guests was also problematic due to non-functional elevators and the absence of ramps.
Overall, La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein stands out for its convenient location and friendly staff but needs significant improvements in cleanliness, facility maintenance and service consistency to enhance guest satisfaction.
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The hotel is commended for the spaciousness of its rooms with many guests pointing out the comfort of the beds and the ability to connect to streaming services as positive features. The hotel staff has also received praise for their professionalism and friendliness, particularly highlighting a few standout employees known for exceptional service.
However, numerous reviews reveal significant areas needing improvement. Cleanliness is a recurring issue with frequent mentions of dirty floors, stained linens and pervasive odors detracting from the overall experience. Reports of pest infestations such as cockroaches, as well as operational inconveniences like malfunctioning amenities and non-functional electrical outlets, are common. The inconsistent quality of housekeeping and maintenance services further compounds these concerns.
The breakfast service at the hotel has received predominantly negative feedback. Guests frequently note limited variety and poor quality of food with common complaints about the lack of replenishment and the overall cleanliness of the breakfast facilities. Additionally, the breakfast service ending too early and running out of food were common issues brought up by guests.
The pool area, though enjoyed by some, was often described as dirty and inadequately maintained. Guests reported issues such as improper chemical adjustments, overcrowding and accessibility challenges, which detracted from the family-friendly atmosphere the hotel aims to provide.
While the hotel does accommodate families with spacious rooms, the overall environment sometimes fell short of expectations due to cleanliness and maintenance issues. Similarly, business travelers find the location ideal, but the property's condition and the absence of promised amenities like a continental breakfast have been points of contention.
WiFi connectivity received mixed feedback; some guests experienced no issues while others reported a complete lack of service. The accessibility for mobility-impaired guests was also problematic due to non-functional elevators and the absence of ramps.
Overall, La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein stands out for its convenient location and friendly staff but needs significant improvements in cleanliness, facility maintenance and service consistency to enhance guest satisfaction.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein benefits from a strategically convenient location that resonates well with guests. Positioned right off the highway, it offers easy access for travelers with many noting its proximity to work, hospital appointments and various activities. The hotel is surrounded by several restaurants like Denny's, Whataburger and Arby's, making dining options highly convenient and within walking distance.
While some guests found the area to be undergoing construction or noted occasional noise from the freeway, the overall sentiment regarding location is positive. The proximity to major roads facilitates travel to downtown, the airport and popular attractions like Sea World. Additionally, the location's convenience for business appointments and family visits is a recurring theme.
Guests praised the hotel's cleanliness and comfort, highlighting that the rooms were well-maintained and the hotel staff accommodating, even with late check-ins. The breakfast provided at the hotel also receives favorable mentions.
Although there are some concerns about specific issues such as an occasional bad odor in the area or difficulty in locating the hotel due to construction, the overall impression is that of a well-located, practical and comfortable lodging option in San Antonio.
Guests at La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein have expressed mixed yet predominantly negative sentiments regarding the breakfast offerings. Although some noted that the breakfast was good and appreciated the large seating area, many were disappointed with the limited selection and poor quality of the food. Common complaints included the lack of variety with breakfast choices often reduced to just cereal, waffles and basic drinks. The breakfast facilities were frequently described as messy and items like coffee or milk were often unavailable.
Guests also reported that breakfast was not always replenished promptly and some days it was virtually non-existent, leaving many dissatisfied and hungry. The grab-and-go breakfast bags, provided during what seems to be the hotel's COVID-19 precautions, were generally deemed inadequate, containing minimal items like a banana, granola bar and a drink, which didn't meet expectations based on what was advertised. Some travelers also noted that the breakfast service ended too early and the food often ran out well before it was supposed to.
Overall, while a few reviews mentioned having a decent breakfast, the consensus seems to be that the breakfast experience at this hotel needs significant improvement.
Located conveniently close to the freeway and restaurants, La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein offers spacious and reasonably priced rooms. Guests appreciated the large size of the rooms, making them particularly suitable for families or larger groups. Some visitors even noted the comfort of the beds and the added bonus of being able to connect to streaming services like Netflix.
Despite some recent tasteful updates to certain rooms, cleanliness remains a major concern. Various reports highlighted issues such as dirty floors, stained bed linens and bathrooms that were not well-maintained. Pervasive odors, including cigarette smoke and mold, detracted from the overall experience. Additionally, there were frequent reports of pest infestations, particularly cockroaches, which significantly impacted guests' comfort.
Several reviews pointed out operational inconveniences such as broken amenities, non-functional electrical outlets and malfunctioning room keys. Basic housekeeping services were inconsistent; guests often had to request necessities from the front desk.
While some guests found their rooms to be in decent condition and praised the quick resolution of certain issues, the general consensus indicates a need for enhanced cleanliness and maintenance. La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein could benefit from better upkeep to complement its advantageous location and spacious room offerings.
When considering a stay at La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein, guests have shared a mix of experiences, particularly regarding the beds. Many guests have described their beds as comfortable with some even highlighting them as very good. For those who prioritize a good night's sleep, this could be reassuring.
However, the reviews also reveal a less consistent picture. There were numerous mentions suggesting beds were often small, hard or overly springy, which may not suit every traveler's preference. Cleanliness was a recurring issue; several guests reported stained sheets, dirty bedspreads and in some instances, even bed bugs. In a few cases, people mentioned an unpleasant smell in the bedding, which detracted from their comfort. Maintenance issues such as beds seeming unstable or sinking in the middle were noted as well.
While comfort and cleanliness varied, the most optimistic reviews praised the beds for their comfort and adequate support. However, travelers looking for a consistently pleasant and clean bedding experience should be prepared for potential inconsistencies.
The guest reviews for La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein highlight significant concerns regarding the hotel's cleanliness. Rooms were frequently described as dirty with many reports of stained sheets and floors, a pervasive foul odor and mildew or mold in bathrooms. Guests detailed finding cockroaches and other bugs in their rooms, as well as issues with insufficient or untimely cleaning services. Numerous comments mentioned unclean surfaces, dusty areas and remnants from previous guests, such as hair and food.
The pool also fell short of cleanliness expectations with several guests noting its unclean state. Common areas like hallways and the exterior of the hotel were described as messy and unkempt with trash and unpleasant odors present. Some guests faced additional inconveniences such as non-functional appliances, poor room upkeep and unresponsive housekeeping.
Despite these negative aspects, a few guests did appreciate clean towels and isolated instances of clean rooms. However, these positive notes were scarce compared to the broader dissatisfaction with the hotel's overall cleanliness and maintenance.
At 'La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein,' guests experienced a mix of commendations and criticisms regarding staff interactions. Many reviews highlight the professionalism and friendliness of the staff, from helpful receptionists to polite housekeepers. Positive phrases such as "very nice staff," "great staff," and "friendly and helpful front desk" are frequent, suggesting that many guests found the personnel to be accommodating and courteous. Specific staff members, like Jackie, were repeatedly praised for their exceptional service and friendly demeanor.
However, the reviews also shed light on significant concerns. Some guests reported encountering rude staff members, particularly at the front desk and mentioned instances where the staff’s attitude negatively impacted their stay. Issues such as poor communication within the front office, unprofessional behavior and inadequate cleaning services by housekeeping also surfaced. Complaints included staff ignoring guests, lack of timely service and poor problem resolution.
Despite the mixed feedback, the overall impression is that while many staff members strive to provide welcoming and professional service, there is inconsistency that can affect guest experiences. Improvements in communication, consistency in service quality and better staff training could potentially enhance future guest satisfaction.
The WiFi experience at La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein has received mixed feedback from guests. Some guests reported that the internet service was good and they encountered no issues during their stay. Conversely, several guests mentioned the absence of a signal or complete lack of WiFi, which was a significant inconvenience for them. Additionally, there were mentions of malfunctioning TVs and other electronic devices in the rooms, including broken TV screens and the absence of USB receptacles, which added to the complexity of maintaining a seamless digital experience. Though opinions on the internet service varied, it is clear that the hotel has some areas for improvement in ensuring consistent and reliable connectivity for its guests.
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein features a pool area that presents a mixed experience for guests. On a positive note, some reviewers mentioned enjoying the pool, appreciating its design and utilizing it for family fun. A few guests found the pool to be nice upon arrival and there were mentions of it being cleaned at times. However, numerous reviews pointed out significant issues such as the pool being dirty, clouded with debris and even having film on the surface. Instances of improper chemical adjustments and a lack of necessary maintenance were also highlighted. Guests often found the pool crowded with individuals engaging in alcohol consumption and smoking, which sometimes included weed, making it inappropriate for kids. Issues with accessibility were common with reports of the gate being zip-tied shut and the pool being regularly closed or under renovation without prior notice. The pool area itself was said to be small, sometimes overcrowded and in need of better upkeep. There were also concerns about the safety and cleanliness standards, making the swimming experience less enjoyable for families and individuals alike.
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein receives mixed reviews regarding its accommodation for families with children. Positive feedback highlights the spacious and large family rooms, some of which can comfortably accommodate large groups like a family of six or even a family reunion. These rooms are appreciated for their ample space with some containing one king bed and two queen beds. Guests appreciate the good pricing for big families and consistently note that the rooms are large enough for gatherings and provide enough space for multiple adults and children.
However, there are several concerns raised about the cleanliness and overall family-friendliness of the hotel. Issues such as dirty rooms, including unsanitary bathrooms and instances of blood on the bedspread, have been pointed out. Some guests found the environment not suitable for children and had to leave to find alternative accommodations. The pool's condition has also been critiqued, which disappointed children wanting to swim.
Despite these concerns, there are mentions of the staff's efforts to be understanding and helpful, particularly in situations requiring family accommodations. The hotel is also noted for having a somewhat kid-friendly atmosphere with a fun-looking pool area and a family-friendly restaurant. Although there are challenges, some families have had positive experiences and would consider staying there again due to the spacious rooms and helpful staff.
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein caters well to business travelers due to its prime location near business districts and key appointment venues. Guests often highlight its convenience for business meetings and trips, describing it as a business-friendly hotel with necessary facilities. Despite the lack of a business center, the hotel offers a conference room specifically for business travelers, which is appreciated for meetings.
However, feedback on the overall condition of the property is mixed. Some guests mention that the hotel appears old with worn-out furniture and dated facilities. Additionally, issues such as cleanliness and the presence of mold have been reported. The absence of a continental breakfast, as advertised, also disappointed some visitors.
The property's readiness and smooth operation, along with its apt location for business engagements, stand out positively. Yet, potential guests should be mindful of the noted downsides regarding the hotel's physical state and amenities.
Reviews of La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein reveal a mixed experience regarding accessibility for guests with disabilities. While there were some positive notes about prompt service and handicap parking, multiple reviews highlighted significant issues that could deter mobility-impaired guests. The hotel's elevators were frequently reported as non-functional, causing considerable difficulty for those needing accessible transport between floors. The absence of ramps for wheelchair access further exacerbated the issue. Guests also mentioned that the stairs were particularly challenging for individuals with mobility problems. Despite some accessible rooms being available, the overall infrastructure seemed lacking in supporting the needs of disabled guests. The condition of the facilities, including outdated and dirty bathrooms and carpets, also detracted from the comfort and ease of the stay.
Overall, while there are some accessible features, major improvements are required to fully meet the needs of guests with disabilities.
The outdoor pool at La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein presents a mix of experiences for guests. Families can be seen enjoying the pool area with kids happily playing and adults socializing, creating a lively atmosphere with summer fun. Some visitors appreciated the pool being open and accessible during the warmer months. The surrounding area also offers the convenience of grilling, making it a pleasant spot for family gatherings.
However, the pool's cleanliness has been a recurrent issue noted by several guests. Instances of cloudy water, floating debris, cigarette butts and overall uncleanliness were mentioned, indicating that maintenance could be improved. At times, these conditions rendered the pool unusable, disappointing guests looking to swim or relax in the pool area.
Ultimately, while the outdoor pool provides a social and engaging environment for guests, attention to cleanliness and maintenance would significantly enhance the overall experience.
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein offers a welcoming environment for pet owners. The hotel is notable for its pet-friendly policy, allowing both dogs and cats to stay with guests. It features dog-friendly rooms and various canine amenities, such as pet water bowls and a dog grooming station. Pets are allowed to move off-leash within designated areas and the location is considered convenient for travelers with pets. While some rooms have been noted to smell of dog and there have been occasional disturbances from barking dogs, the overall feedback emphasizes the hotel's accommodation of furry friends. Despite lacking a dedicated dog park, the hotel makes it easy for guests to travel with their pets through its extensive pet-friendly accommodations and services.
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Location
While some guests found the area to be undergoing construction or noted occasional noise from the freeway, the overall sentiment regarding location is positive. The proximity to major roads facilitates travel to downtown, the airport and popular attractions like Sea World. Additionally, the location's convenience for business appointments and family visits is a recurring theme.
Guests praised the hotel's cleanliness and comfort, highlighting that the rooms were well-maintained and the hotel staff accommodating, even with late check-ins. The breakfast provided at the hotel also receives favorable mentions.
Although there are some concerns about specific issues such as an occasional bad odor in the area or difficulty in locating the hotel due to construction, the overall impression is that of a well-located, practical and comfortable lodging option in San Antonio.
Breakfast
Guests also reported that breakfast was not always replenished promptly and some days it was virtually non-existent, leaving many dissatisfied and hungry. The grab-and-go breakfast bags, provided during what seems to be the hotel's COVID-19 precautions, were generally deemed inadequate, containing minimal items like a banana, granola bar and a drink, which didn't meet expectations based on what was advertised. Some travelers also noted that the breakfast service ended too early and the food often ran out well before it was supposed to.
Overall, while a few reviews mentioned having a decent breakfast, the consensus seems to be that the breakfast experience at this hotel needs significant improvement.
Rooms
Despite some recent tasteful updates to certain rooms, cleanliness remains a major concern. Various reports highlighted issues such as dirty floors, stained bed linens and bathrooms that were not well-maintained. Pervasive odors, including cigarette smoke and mold, detracted from the overall experience. Additionally, there were frequent reports of pest infestations, particularly cockroaches, which significantly impacted guests' comfort.
Several reviews pointed out operational inconveniences such as broken amenities, non-functional electrical outlets and malfunctioning room keys. Basic housekeeping services were inconsistent; guests often had to request necessities from the front desk.
While some guests found their rooms to be in decent condition and praised the quick resolution of certain issues, the general consensus indicates a need for enhanced cleanliness and maintenance. La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein could benefit from better upkeep to complement its advantageous location and spacious room offerings.
Beds
However, the reviews also reveal a less consistent picture. There were numerous mentions suggesting beds were often small, hard or overly springy, which may not suit every traveler's preference. Cleanliness was a recurring issue; several guests reported stained sheets, dirty bedspreads and in some instances, even bed bugs. In a few cases, people mentioned an unpleasant smell in the bedding, which detracted from their comfort. Maintenance issues such as beds seeming unstable or sinking in the middle were noted as well.
While comfort and cleanliness varied, the most optimistic reviews praised the beds for their comfort and adequate support. However, travelers looking for a consistently pleasant and clean bedding experience should be prepared for potential inconsistencies.
Cleanliness
The pool also fell short of cleanliness expectations with several guests noting its unclean state. Common areas like hallways and the exterior of the hotel were described as messy and unkempt with trash and unpleasant odors present. Some guests faced additional inconveniences such as non-functional appliances, poor room upkeep and unresponsive housekeeping.
Despite these negative aspects, a few guests did appreciate clean towels and isolated instances of clean rooms. However, these positive notes were scarce compared to the broader dissatisfaction with the hotel's overall cleanliness and maintenance.
Staff
However, the reviews also shed light on significant concerns. Some guests reported encountering rude staff members, particularly at the front desk and mentioned instances where the staff’s attitude negatively impacted their stay. Issues such as poor communication within the front office, unprofessional behavior and inadequate cleaning services by housekeeping also surfaced. Complaints included staff ignoring guests, lack of timely service and poor problem resolution.
Despite the mixed feedback, the overall impression is that while many staff members strive to provide welcoming and professional service, there is inconsistency that can affect guest experiences. Improvements in communication, consistency in service quality and better staff training could potentially enhance future guest satisfaction.
Wi-Fi
Pool
Family
However, there are several concerns raised about the cleanliness and overall family-friendliness of the hotel. Issues such as dirty rooms, including unsanitary bathrooms and instances of blood on the bedspread, have been pointed out. Some guests found the environment not suitable for children and had to leave to find alternative accommodations. The pool's condition has also been critiqued, which disappointed children wanting to swim.
Despite these concerns, there are mentions of the staff's efforts to be understanding and helpful, particularly in situations requiring family accommodations. The hotel is also noted for having a somewhat kid-friendly atmosphere with a fun-looking pool area and a family-friendly restaurant. Although there are challenges, some families have had positive experiences and would consider staying there again due to the spacious rooms and helpful staff.
Business
However, feedback on the overall condition of the property is mixed. Some guests mention that the hotel appears old with worn-out furniture and dated facilities. Additionally, issues such as cleanliness and the presence of mold have been reported. The absence of a continental breakfast, as advertised, also disappointed some visitors.
The property's readiness and smooth operation, along with its apt location for business engagements, stand out positively. Yet, potential guests should be mindful of the noted downsides regarding the hotel's physical state and amenities.
Accessible
Overall, while there are some accessible features, major improvements are required to fully meet the needs of guests with disabilities.
Outdoor Pool
However, the pool's cleanliness has been a recurrent issue noted by several guests. Instances of cloudy water, floating debris, cigarette butts and overall uncleanliness were mentioned, indicating that maintenance could be improved. At times, these conditions rendered the pool unusable, disappointing guests looking to swim or relax in the pool area.
Ultimately, while the outdoor pool provides a social and engaging environment for guests, attention to cleanliness and maintenance would significantly enhance the overall experience.
Dog Friendly
Yes, La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein.
Yes, La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein welcomes dogs.
No, parking facilities aren't available at La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein.
No, La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein doesn't have a gym.
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