Extended Stay America Suites - San Antonio - Airport
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Summary of reviewsExtended Stay America Suites - San Antonio - Airport offers a prime location that appeals to diverse travelers, situated conveniently near downtown San Antonio and close to the airport. This strategic positioning supports both leisure and business visitors, providing easy access to attractions like the Japanese Tea Garden and The Quarry. Guests appreciate the well-lit and secure environment, complemented by ample parking and friendly, helpful front desk staff.
While the breakfast offerings are minimal, consisting mainly of coffee and prepackaged items, guests value the quality of the available coffee. The addition of a kitchenette in the rooms enhances convenience for extended stays, with necessary items accessible upon request. Cleanliness receives mixed reviews, with many guests finding rooms clean and affordable, yet some note issues with cleanliness and maintenance. Nonetheless, the responsive staff often address concerns, adding value to the overall stay experience.
The staff receives commendation for their friendliness and professionalism, contributing significantly to the guests' comfortable experiences at the hotel. Despite occasional negative interactions, the overarching sentiment is one of a welcoming and attentive team. Overall, Extended Stay America Suites - San Antonio - Airport provides a practical accommodation option in a desirable location, balancing convenience and service to meet diverse needs.
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While the breakfast offerings are minimal, consisting mainly of coffee and prepackaged items, guests value the quality of the available coffee. The addition of a kitchenette in the rooms enhances convenience for extended stays, with necessary items accessible upon request. Cleanliness receives mixed reviews, with many guests finding rooms clean and affordable, yet some note issues with cleanliness and maintenance. Nonetheless, the responsive staff often address concerns, adding value to the overall stay experience.
The staff receives commendation for their friendliness and professionalism, contributing significantly to the guests' comfortable experiences at the hotel. Despite occasional negative interactions, the overarching sentiment is one of a welcoming and attentive team. Overall, Extended Stay America Suites - San Antonio - Airport provides a practical accommodation option in a desirable location, balancing convenience and service to meet diverse needs.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Extended Stay America Suites - San Antonio - Airport boasts a prime location that appeals to various needs and preferences. Positioned conveniently near downtown San Antonio, guests find it easy to explore the city's bustling attractions, including an array of restaurants and the tranquil Japanese Tea Garden. The Quarry is also within reach, offering additional leisure options. Its proximity to the airport makes it a practical choice for those with early morning flights, enhancing its overall convenience for travelers.
The hotel is well-lit at night, ensuring a welcoming and secure environment. Many guests have praised the friendly and helpful front desk staff, which contributes positively to their overall experience. The comfortable beds and good services further add to the allure of this accommodation option, making it suitable for business and leisure travelers alike. With plenty of parking available, visitors feel assured about their transportation needs. Overall, the location accommodates visitors' diverse purposes, from work commitments to site-seeing adventures.
Travelers visiting Extended Stay America Suites - San Antonio - Airport find themselves less than impressed with the breakfast offerings. Guests repeatedly note the absence of the expected hot breakfast, instead encountering a limited selection more akin to a snack station. Coffee is consistently available and receives positive feedback, complemented by prepackaged items such as muffins, fruit bars, and oats bars. However, the minimalism of the breakfast setup leads many to deem it not a true breakfast experience. Although the options are scant, visitors appreciate the quality of the coffee provided alongside the grab-and-go items.
At Extended Stay America Suites - San Antonio - Airport, guests find a range of experiences regarding the rooms. The floor plan incorporates a kitchenette, a feature that many appreciate for its convenience, with necessary items available from the staff upon request. While some guests mention the rooms being mostly clean or even spotless, others note issues with cleanliness, such as crumbs or musty smells. The size of the rooms is a point of contention; they are described as small or even tiny with compact bathrooms. Additionally, some guests experienced inconveniences like a lack of hot water and minor pest issues. Overall, while there are drawbacks, the kitchenette and responsive staff add value to the stay.
Extended Stay America Suites - San Antonio - Airport receives mixed feedback from guests when it comes to cleanliness. Many reviews positively highlight the affordability of the hotel coupled with a reassuring level of cleanliness. Guests who experienced clean rooms appreciated the value for money offered. However, other reviews paint a contrasting picture, with reports of cleanliness issues such as encounters with cockroaches and other pests, as well as unpleasant odors ranging from mildew to smoke. Some rooms are described as unclean and in need of maintenance. Several guests noted the presence of gunk in the bathroom and stained carpet, indicating a need for more thorough cleaning. In some cases, the staff extended partial refunds, underscoring an acknowledgment of these concerns but also pointing to room for improvement in maintaining consistency in cleanliness across the hotel.
The staff at Extended Stay America Suites - San Antonio - Airport generally receives positive remarks from guests, who describe them as friendly, helpful, and attentive. Several reviews highlight exceptional customer service, with particular praise for individuals like Unity and John. Guests appreciate the staff's professionalism and ability to address questions and issues, which contributes to an overall comfortable and pleasant experience. While there are occasional mentions of negative interactions, the consistent theme is one of a supportive and approachable team. Cleanliness and facilities also complement the service provided, creating a welcoming atmosphere for visitors.
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Location
The hotel is well-lit at night, ensuring a welcoming and secure environment. Many guests have praised the friendly and helpful front desk staff, which contributes positively to their overall experience. The comfortable beds and good services further add to the allure of this accommodation option, making it suitable for business and leisure travelers alike. With plenty of parking available, visitors feel assured about their transportation needs. Overall, the location accommodates visitors' diverse purposes, from work commitments to site-seeing adventures.
Breakfast
Rooms
Cleanliness
Staff
No, Extended Stay America Suites - San Antonio - Airport doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - San Antonio - Airport.
Yes, Extended Stay America Suites - San Antonio - Airport welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - San Antonio - Airport.
No, Extended Stay America Suites - San Antonio - Airport doesn't have a gym.
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