Best Western Plus Lackland Hotel and Suites.
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Best Western Plus Lackland Hotel and Suites in San Antonio is highly praised for its strategic location, particularly by families attending events at the nearby Lackland Air Force Base. The hotel's proximity to the base and convenient access to highways make it an ideal choice for visitors, including those exploring attractions like SeaWorld and the San Antonio River Walk. The location offers a quiet retreat despite its somewhat industrial surroundings, with guests appreciating the safe and secure environment.
Guests enjoy a superb breakfast experience, often described as excellent and plentiful. The variety of hot items and the availability of complimentary drinks, like those from a cappuccino machine, add to the morning's delight. The early start times for breakfast accommodate the schedules of military events, and the friendly and attentive staff further enhance this experience.
The hotel's rooms receive consistent praise for their spaciousness, modern updates, and cleanliness. Guests appreciate the homely amenities like microwaves and coffee makers, contributing to a restful and comfortable stay. The staff are recognized for their friendliness and helpfulness, creating a welcoming and cheerful atmosphere.
The cleanliness of the hotel is a standout feature, with immaculate facilities and attentive housekeeping. While the fitness center receives mixed reviews due to some equipment issues, the indoor pool remains a popular and inviting feature, especially for families. The pool's comfortable temperature and the added convenience of poolside coffee enrich the guest experience.
Overall, the Best Western Plus Lackland Hotel and Suites provides a pleasant and comfortable stay with its wide range of amenities, friendly service, and ideal location, making it an excellent choice for both military-related visits and general tourism.
Categories
Guests enjoy a superb breakfast experience, often described as excellent and plentiful. The variety of hot items and the availability of complimentary drinks, like those from a cappuccino machine, add to the morning's delight. The early start times for breakfast accommodate the schedules of military events, and the friendly and attentive staff further enhance this experience.
The hotel's rooms receive consistent praise for their spaciousness, modern updates, and cleanliness. Guests appreciate the homely amenities like microwaves and coffee makers, contributing to a restful and comfortable stay. The staff are recognized for their friendliness and helpfulness, creating a welcoming and cheerful atmosphere.
The cleanliness of the hotel is a standout feature, with immaculate facilities and attentive housekeeping. While the fitness center receives mixed reviews due to some equipment issues, the indoor pool remains a popular and inviting feature, especially for families. The pool's comfortable temperature and the added convenience of poolside coffee enrich the guest experience.
Overall, the Best Western Plus Lackland Hotel and Suites provides a pleasant and comfortable stay with its wide range of amenities, friendly service, and ideal location, making it an excellent choice for both military-related visits and general tourism.
Hotel with Indoor Pool
Guests can enjoy an indoor pool and hot tub at this hotel. It receives positive feedback for its friendly staff and overall amenities, making it a comfortable choice for travelers.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
The Best Western Plus Lackland Hotel and Suites consistently impresses guests with its strategic location, especially for those visiting the Lackland Air Force Base for events such as BMT graduations. Its proximity to the base makes it an ideal choice for families celebrating their loved ones' achievements. The hotel is not only conveniently close to the base but also offers easy access to local highways, ensuring a stress-free travel experience. Despite being situated in a somewhat industrial route, the hotel is well-maintained, clean, and provides a quiet retreat away from urban hustle and bustle. Its location is not only perfect for military-related visits but also provides easy reach to nearby attractions like SeaWorld and the San Antonio River Walk, as well as basic amenities such as gas stations and fast-food outlets. Guests often commend the safe and secure surroundings, and the staff's friendliness further enhances the overall experience. Whether one is visiting for a specific event or exploring the area, this hotel offers convenience, comfort, and a pleasant stay.
The Best Western Plus Lackland Hotel and Suites provides a breakfast experience that generally garners positive reviews from guests. The breakfast is described as superb, excellent, and amazing, with several appreciating the wide variety and plentiful options, including hot eggs, bacon, sausage, biscuits and gravy, and a waffle maker. Many guests note the breakfast is freshly made each morning and is served hot, with items like potatoes and scrambled eggs being consistently praised.
The hotel's breakfast service is known for accommodating the schedules of local events, notably starting early for Air Force graduation attendees. The staff receives high praise for being friendly and attentive, enhancing the breakfast experience with their courteous service. The cozy breakfast area, despite its size, contributes to a pleasant dining atmosphere.
While the breakfast is described as luxurious by some, others feel that there could be a better variety or note the occasional hiccup such as cold items. However, the availability of a cappuccino machine and complimentary drinks adds a special touch to the breakfast offerings, with many guests finding it as one of the best hotel breakfasts they've experienced.
Overall, the breakfast at Best Western Plus Lackland Hotel and Suites is well-regarded, with guests enjoying a satisfying start to their day and appreciating the hotel's efforts to cater to diverse schedules and tastes.
Nestled in a quiet location close to the Air Force Base, the Best Western Plus Lackland Hotel and Suites consistently delights guests with its spacious and comfortable accommodations. The rooms are frequently praised for their ample size, modern updates, and cleanliness, ensuring a restful stay. Many visitors appreciate the added amenities such as microwaves, refrigerators, and coffee makers that add a homely touch. The beds, often highlighted for their comfort, contribute to the restful atmosphere.
Guests frequently mention the cleanliness of the rooms, noting that they are spotlessly maintained and well-appointed. Updates to the décor have left a positive impression, adding a fresh and inviting feel to the rooms. Although there are occasional mentions of minor issues such as a distinct smell or inconsistent room temperature, the overall sentiment remains positive.
The hotel's staff also contributes to a comfortable stay, being described as friendly and helpful, enhancing the overall guest experience. Complemented by a great buffet breakfast and excellent service, the hotel's offerings create an enjoyable retreat for those visiting San Antonio, drawing many repeat visitors who keep coming back for the reliable comfort and convenience.
The guest reviews for the beds at Best Western Plus Lackland Hotel and Suites highlight a largely positive experience regarding comfort. The majority of reviewers found the beds to be very comfortable, often described as soft and accommodating, contributing to a good night's sleep. There is a notable appreciation for the assortment of pillows provided, allowing guests to customize their sleeping arrangements. While a few reviewers mentioned discomfort or a preference for firmer mattresses, the overall sentiment reflects satisfaction with the bedding quality. Guests also appreciated the cleanliness of the rooms and the pleasant bedding materials, enhancing the overall comfort experience.
The Best Western Plus Lackland Hotel and Suites often stands out for its remarkable cleanliness and friendly atmosphere. Guests commend the hotel for its immaculate facilities, including the spotless rooms, lobby, and common areas. The housekeeping staff consistently receive praise for maintaining high standards of cleanliness and for their attention to detail. The majority of reviews highlight that the spaces, from rooms to the indoor pool, are kept in pristine condition, making for a comfortable and pleasant stay. Visitors frequently mention the hotel’s convenient location, particularly for those attending events at the nearby Air Force base. Furthermore, the staff are noted for their friendliness and attentiveness, contributing to a welcoming environment. While there are occasional reports of issues such as dirty linens or minor maintenance concerns, the overall feedback indicates that cleanliness and guest satisfaction are well-prioritized at this hotel.
The reviews for the Best Western Plus Lackland Hotel and Suites highlight the staff as one of the standout features of the establishment. Delighting guests with their consistently friendly demeanor, the staff are described as extremely helpful, courteous, and polite. From the knowledgeable front desk service that provides insightful directions and local tips to the prompt response to guest issues, the team exemplifies professional service at every turn.
The warm reception is complemented by a consistently accommodating nature, ensuring each guest's needs are met. Furthermore, the blend of friendliness and efficiency extends beyond the front desk, with housekeeping and kitchen staff receiving praise for their attentive service and readiness to assist. Overall, guests commend the hotel staff for fostering a welcoming and cheerful environment, ensuring a pleasant stay for all, and setting a benchmark in hospitality excellence.
The gym at Best Western Plus Lackland Hotel and Suites receives mixed reviews from guests. While there are mentions of some positive experiences, the majority of feedback highlights significant issues. Several guests note that much of the equipment is frequently out of order, with some machinery not functioning or working poorly. The workout room also lacks adequate air conditioning, making exercise uncomfortable. Overall, the fitness center is seen as needing upgrades to improve its functionality and appeal to guests looking to maintain their workout routines during their stay.
The pool at the Best Western Plus Lackland Hotel and Suites seems to offer an experience that is quite popular among families, particularly for those with children who reportedly enjoy the indoor swimming environment. Offering both a swimming pool and a hot tub, the hotel provides an added layer of relaxation and fun, which many guests found appealing. The indoor setup ensures that weather conditions are not a deterrent to pool activities.
Cleanliness is a highlight, with frequent mentions of clean towels and a generally well-maintained pool area. However, there have been occasional inconsistencies reported. Some guests mentioned issues such as the pool or hot tub being temporarily out of order, a chilly water temperature despite the pool being heated, and a slippery pool deck. There were also instances where the pool's appearance was not as inviting as expected, with reports of murkiness.
Overall, while the indoor pool and hot tub are popular features, prospective guests may want to verify the current status of these amenities prior to their visit to ensure a fully enjoyable experience.
Best Western Plus Lackland Hotel and Suites emerges as a top choice for families, especially those attending military graduations at the nearby base. The spacious rooms cater to large families, ensuring everyone enjoys a comfortable stay. The hotel holds a strong family-friendly atmosphere, combining peace and quiet without compromising on fun. One of the standout features is the indoor pool, which is not only loved by kids but also praised for its cleanliness. Breakfast becomes a delightful part of the day, with enjoyable offerings like Texas-shaped waffles.
Convenience is a major perk, with the hotel's proximity to the base making it ideal for families involved in Air Force Basic Military Training graduations. Additionally, the hotel provides resources like maps, ensuring guests have all they need for an accommodating stay. It serves as a great hub for families traveling together or visiting nearby attractions such as Sea World in San Antonio. Most notably, the hotel is dedicated to stress-free enjoyment for visiting families and friends, making it a highly recommended option for those seeking support and comfort during military graduation events.
The Best Western Plus Lackland Hotel and Suites offers a pleasant and comfortable stay with a range of amenities such as a microwave, refrigerator, TV, and Wi-Fi that cater to guest convenience. While the hotel may not fully mirror some higher star ratings, it consistently delivers a positive experience. Guests appreciate the cleanliness of the accommodations and the friendliness and helpfulness of the staff, which significantly contributes to a satisfying visit. Despite being an older establishment, it maintains excellent standards of upkeep and service. The cost is deemed reasonable, adding to its appeal, particularly for those attending BMT graduations. Overall, the hotel is well-regarded for providing a typical yet consistently pleasant experience.
The indoor pool at the Best Western Plus Lackland Hotel and Suites offers a delightful experience for guests, especially families with children. Visitors have consistently praised its comfortable temperature, even during winter months, making it an inviting option for swimming all year round. The pool area also features additional amenities such as a jacuzzi, enhancing the relaxation experience. Moreover, guests appreciate the convenience of having good coffee accessible from the poolside, which adds a pleasant touch to their visit. Overall, the indoor pool stands out as a highlight of the stay, contributing to memorable family moments.
Location Show Map
Location
Breakfast
The hotel's breakfast service is known for accommodating the schedules of local events, notably starting early for Air Force graduation attendees. The staff receives high praise for being friendly and attentive, enhancing the breakfast experience with their courteous service. The cozy breakfast area, despite its size, contributes to a pleasant dining atmosphere.
While the breakfast is described as luxurious by some, others feel that there could be a better variety or note the occasional hiccup such as cold items. However, the availability of a cappuccino machine and complimentary drinks adds a special touch to the breakfast offerings, with many guests finding it as one of the best hotel breakfasts they've experienced.
Overall, the breakfast at Best Western Plus Lackland Hotel and Suites is well-regarded, with guests enjoying a satisfying start to their day and appreciating the hotel's efforts to cater to diverse schedules and tastes.
Rooms
Guests frequently mention the cleanliness of the rooms, noting that they are spotlessly maintained and well-appointed. Updates to the décor have left a positive impression, adding a fresh and inviting feel to the rooms. Although there are occasional mentions of minor issues such as a distinct smell or inconsistent room temperature, the overall sentiment remains positive.
The hotel's staff also contributes to a comfortable stay, being described as friendly and helpful, enhancing the overall guest experience. Complemented by a great buffet breakfast and excellent service, the hotel's offerings create an enjoyable retreat for those visiting San Antonio, drawing many repeat visitors who keep coming back for the reliable comfort and convenience.
Beds
Cleanliness
Staff
The warm reception is complemented by a consistently accommodating nature, ensuring each guest's needs are met. Furthermore, the blend of friendliness and efficiency extends beyond the front desk, with housekeeping and kitchen staff receiving praise for their attentive service and readiness to assist. Overall, guests commend the hotel staff for fostering a welcoming and cheerful environment, ensuring a pleasant stay for all, and setting a benchmark in hospitality excellence.
Gym
Pool
Cleanliness is a highlight, with frequent mentions of clean towels and a generally well-maintained pool area. However, there have been occasional inconsistencies reported. Some guests mentioned issues such as the pool or hot tub being temporarily out of order, a chilly water temperature despite the pool being heated, and a slippery pool deck. There were also instances where the pool's appearance was not as inviting as expected, with reports of murkiness.
Overall, while the indoor pool and hot tub are popular features, prospective guests may want to verify the current status of these amenities prior to their visit to ensure a fully enjoyable experience.
Family
Convenience is a major perk, with the hotel's proximity to the base making it ideal for families involved in Air Force Basic Military Training graduations. Additionally, the hotel provides resources like maps, ensuring guests have all they need for an accommodating stay. It serves as a great hub for families traveling together or visiting nearby attractions such as Sea World in San Antonio. Most notably, the hotel is dedicated to stress-free enjoyment for visiting families and friends, making it a highly recommended option for those seeking support and comfort during military graduation events.
3 Star
Indoor Pool
Yes, Best Western Plus Lackland Hotel and Suites. has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western Plus Lackland Hotel and Suites..
No, Best Western Plus Lackland Hotel and Suites. doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Lackland Hotel and Suites..
Yes, Best Western Plus Lackland Hotel and Suites. has a gym.
Location Show Map
More Options
