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Summary of reviewsAcapulco Ocean View, nestled in the serene San Augustin area, is celebrated for its exceptional beachfront location and breathtaking ocean views. Guests frequently praise its proximity to multiple beautiful beaches and appreciate the tranquility away from bustling tourist spots. The hotel is a perfect retreat for nature lovers, offering direct access to the beach and stunning vistas along with clean, spacious, and functional accommodations.
The breakfast experience, while offering a scenic view, receives varied feedback for its Nordic style and reasonable cost, but some suggest more diversity in selections. In contrast, the on-site restaurant is highly commended for its delightful dining experience, particularly the fresh fish during dinner. Its poolside setting adds to the appeal, though some note a disparity in perceived value for money.
Rooms at Acapulco Ocean View are appreciated for cleanliness, spaciousness, and well-equipped kitchens, though occasional maintenance issues and outdated common areas are noted. The outstanding cleanliness extends throughout the premises, reinforced by dedicated staff who maintain high standards.
Staff at Acapulco Ocean View are highlighted for their exceptional hospitality, friendly demeanor, and professionalism, creating a welcoming atmosphere that resonates with guests. The hotel’s pet-friendly policy further enhances its charm.
The outdoor pool, praised for its cleanliness and peaceful location by the sea, offers a relaxing escape despite not being heated. Some guests express concerns about limited loungers and chilly water. The allure of the nearby black sand beach adds an idyllic backdrop for seaside enjoyment, though ongoing construction has temporarily closed direct access stairs.
While the Wi-Fi can be inconsistent and parking is limited, requiring prior reservation, the overall guest experience is positively swayed by the serene environment, friendly staff, and the stunning ocean views. Acapulco Ocean View is regarded as a worthwhile visit for those seeking relaxation and scenic beauty on a budget, even with some areas needing improvement. Show more
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Dog Friendly Aparthotel
Listed as a pet-friendly option, this aparthotel offers a convenient stay for guests with dogs.
Aparthotel with Parking
This aparthotel offers private parking on site. Please note that this parking is available for an extra charge of €9 per day and reservation is needed.
Aparthotel with Outdoor Pool
This beachfront aparthotel features a year-round outdoor swimming pool. Guests can enjoy sea views from the property and relax by the pool area.
Aparthotel near The Beach
Aparthotel with Swimming Pool
Outdoor Pool
4-Star Aparthotel
Room Types
Apartment with Sea ViewIn the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.
Apartment with Sea ViewIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.
Standard ApartmentIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.
Two-Bedroom ApartmentIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.
About Acapulco Ocean View
License: E-35/1/0406
Guest Reviews
8.4
Very Good
Location
Nestled in the serene area of San Augustin, Acapulco Ocean View boasts an enviable position right along the beachfront. Guests consistently highlight the exceptional location, which offers direct access to the beach and breathtaking ocean views. The hotel's seafront setting allows visitors to enjoy the soothing sound of ocean waves and stunning vistas, making it an ideal spot for relaxation and tranquility.
The location is praised for being both conveniently close to multiple beautiful beaches, such as Eagle Beach and Pirate Beach, and offering a quiet retreat away from the bustling tourist areas. With its proximity to the sea, nature lovers can bask in beautiful scenery and the calming sounds of the ocean.
Many reviewers also commend the cleanliness of the apartments and the friendly, helpful staff who are always ready to assist guests with their needs. Whether seeking a peaceful getaway or a cozy place to enjoy seaside activities, Acapulco Ocean View provides an excellent setting to unwind and delight in the natural beauty of the coast.
Breakfast
Acapulco Ocean View offers a breakfast experience that receives varied feedback from its guests. The morning meal is available in a Nordic style at a small, cozy restaurant that also serves meals on some evenings. For a cost of 10 euros, guests generally find the breakfast to be plentiful and varied, with a touch of love in its arrangement. While many guests appreciate the delicious food and the reasonable pricing of the restaurant, some feel the selection could be more diverse and question its value. The service during breakfast is noted to be amiable, featuring a buffet with a friendly staff member. However, some guests report issues with availability and would prefer an extension of breakfast hours until 11 AM. Although the restaurant ambiance doesn't appeal to everyone, the option of enjoying breakfast with a sea view remains a highlight.
Dinner
Acapulco Ocean View offers a delightful dining experience with its on-site restaurant that guests frequently praise for its delicious meals, particularly the fresh fish during dinner. The eatery, conveniently located next to the pool, provides a pleasant setting for breakfast, ice cream, or dinner, and is recognized as a wonderful spot within the hotel complex. The restaurant garners high recommendations from visitors, highlighting its great food. While some guests mention that the value for money might not always meet expectations, the overall sentiment points towards a very good and plentiful dining experience, making it a noteworthy option for guests staying at the hotel.
Rooms
Acapulco Ocean View offers a relaxing escape with its prime location and stunning sea views. The accommodations are praised for being clean, spacious, and functional, with many apartments featuring well-equipped kitchens ideal for self-catering. Although the furniture shows signs of wear, guests appreciate the ongoing renovations that include ceiling fans and awnings that enhance the comfort of their stay. The apartments are regularly cleaned, and fresh towels are provided, contributing to a high standard of cleanliness and service. Visitors enjoy the bright and airy spaces, with large balconies that offer breathtaking views of the ocean. While the facility does have some drawbacks, such as outdated common areas and sporadic maintenance issues, the friendly atmosphere and convenient amenities create a pleasant environment for travelers looking to enjoy quality time with family and friends by the sea.
Beds
Acapulco Ocean View is noted for its range of bed experiences, offering varying levels of comfort depending on the room type. Many guests appreciate the comfortable beds and quality bedding, which contribute to a restful night's sleep. Rooms are described as bright and clean, enhancing the overall stay experience. However, there are inconsistencies in mattress firmness, with some finding them a little too soft, while others prefer firmer options. The mattresses in certain apartments are reported as uncomfortable, sometimes deforming or being too small, which can affect sleep quality. Despite these variations, the majority of guests highlight the comfort of the bedding, often finding the beds themselves satisfactory. However, the sofa beds tend to lack comfort compared to regular beds. Additionally, while some find the separate single beds to be an issue as they move apart during the night, the general consensus leans towards satisfaction with the bedding arrangements. Overall, while there are areas for improvement with certain types of beds, guests often find their stay at Acapulco Ocean View to be pleasant largely due to the inviting and well-kept environment.
Cleanliness
Acapulco Ocean View is a shining example of a hotel that takes cleanliness seriously, ensuring guests experience a pristine and welcoming environment. Travelers frequently praise the establishment for its spotlessly clean rooms and apartments, which are maintained with exceptional care by attentive cleaning staff. The regular and efficient service includes frequent towel changes, ensuring that guests always feel comfortable and well-cared for. This attention to detail is evident throughout the entire premises, from the beautiful gardens to the inviting pool, which, despite being unheated, is immaculately kept.
Families and pet owners commend the hotel for providing a tranquil, clean, and inviting space where everyone, including their little dachshunds, feels welcome. Furthermore, the excellent service extends beyond just cleanliness, with many noting the excellent breakfast offerings and the extraordinary sea views from their accommodations. Despite a few comments on minor issues like outdated facilities, the overall consensus is that the exceptional standard of cleanliness at Acapulco Ocean View significantly enhances the guest experience, making it a perfect choice for a relaxing getaway.
Staff
Acapulco Ocean View shines in the realm of hospitality, with guest reviews consistently highlighting the exceptional service provided by its staff. Visitors frequently remark on the friendliness and kindness demonstrated by every employee, from receptionists to housekeepers. Their professionalism and warm demeanor create a welcoming atmosphere that resonates with guests, making them feel valued and well-cared for throughout their stay. Reception staff are praised not only for their attentiveness but also for their multilingual capabilities and ability to answer questions, showing a keen dedication to guest needs.
The hotel stands out for its thoughtful pet-friendly policy, which adds a unique touch to the overall experience. Restaurant staff are noted for their amiable service, complementing the delicious food offered. Housekeepers, like Loli and Olga, receive special mention for their diligent attention to cleanliness and exceptional care in maintaining guest rooms. Maintenance and cleaning staff are commended for their dedication, ensuring that guest needs are met promptly and effectively. Staff members such as Christian at reception have left a lasting impression with their helpfulness and approachability, enhancing the overall stay.
Although there is a mention of unrenovated apartments with less-than-ideal furnishings, this is overshadowed by the overwhelmingly positive feedback regarding staff excellence. The consistent warmth and professionalism of the team at Acapulco Ocean View truly sets the tone for a delightful visit, leaving guests with fond memories and a strong desire to return.
Wi-Fi
Acapulco Ocean View offers stunning vistas, but when it comes to Wi-Fi, guests have consistently found room for improvement. Many reviews point out that the internet connection is weak throughout the hotel and particularly in the bedrooms. While some found adequate service in the main room, others were frustrated by unreliable reception and find themselves relying on mobile data or hotspots for a stable connection. These issues suggest a possible installation problem worth noting for future visits. Despite these concerns, the allure of the ocean views remains the primary attraction for visitors to the hotel.
Pool
Acapulco Ocean View boasts a pool that has received a mix of feedback but overall stands out as a notable feature of the hotel. The pool is often praised for being large, clean, and beautifully maintained, offering a pleasant swimming experience. Guests appreciate its quiet location right by the sea and find it generally peaceful and relaxing. While the pool is described as attractive and good for relaxation, it is important to note that it is not heated, which some guests found disappointing given the cooler water temperature at times. There are consistent mentions of the pool being well-maintained, with regular cleaning ensuring an inviting environment. A minor point of contention is the limited number of loungers available, which can occasionally make finding a spot by the pool a challenge during busy times. However, many guests enjoy the spaciousness and tranquility, often finding ample space due to the fewer people around. The pool operates from 9 AM to 9 PM, making it accessible for most of the day. Despite some drawbacks, such as the chillier water and limited loungers, the pool is largely considered a great asset, complemented by the hotel's well-kept surroundings and good on-site restaurant.
Beach
Nestled in a grandiose location, the Acapulco Ocean View hotel offers its guests stunning views and unparalleled proximity to a picturesque beach known for its wild beauty and unique black sand. The beach is just a few steps away from the hotel, making it incredibly accessible for visitors seeking relaxation by the sea. Despite some ongoing construction work that has temporarily closed direct access stairs, guests still praise the serenity and natural charm of the nearby coastline. Many appreciate the convenience of a cozy beach within reach, complemented by the tranquility and beautiful surroundings of the hotel complex adorned with palm trees and flowers. While the beach lacks in infrastructure, its raw allure and the small coves perfect for swimming provide a serene escape. The location offers easy access for those on foot and presents an idyllic backdrop for both restful retreats and scenic seaside enjoyment.
Parking
Visitors to Acapulco Ocean View may find their experience somewhat challenging when it comes to parking. The hotel provides a limited number of parking spaces, around six to eight, that require advance reservation. As advised by many guests, securing one of these paid parking spots is crucial to avoid significant inconvenience. Those who did not reserve faced arduous efforts trying to find a place nearby, deeming the task nearly impossible, especially in the evenings. The scarcity of free parking and the complicated access often led to frustration. Despite these challenges, some guests mention that with patience, they eventually found parking solutions. However, the overall consensus highlights the necessity of planning ahead for parking at this location to ensure a smooth experience at the hotel, which many still consider worth revisiting despite these issues.
3 Star
Nestled close to the sea, Acapulco Ocean View offers a blend of aged charm and well-maintained accommodations. While some aspects of the services may not fully match their price point, the overall experience in the apartments provides a comfortable stay befitting a three-star rating. The restaurant on-site provides quite acceptable meals at affordable prices, which adds to the appeal for those seeking good value for money during a relaxing retreat. However, prospective visitors should be aware of the neglected area surrounding the hotel, particularly the hazardous conditions of the beach access stairs and railings. Despite these shortcomings, the hotel offers an inviting option for travelers looking to enjoy a seaside escape on a budget.
Outdoor Pool
The outdoor pool at Acapulco Ocean View receives high praise for its cleanliness and well-maintained condition, with cleaning conducted every morning. Guests appreciate its large size and the peaceful atmosphere surrounding the facility. The pool area offers a stunning view of the ocean, contributing to a serene and picturesque setting. The hotel's close proximity to the sea enhances the experience, making it a relaxing retreat. Combining excellent service from friendly staff and high-quality cuisine at the on-site restaurant, guests are treated to a satisfying and harmonious stay.
Dog Friendly
Acapulco Ocean View is a welcoming haven for pet lovers looking to enjoy a peaceful getaway by the sea. The pet-friendly atmosphere of the accommodation is a standout, with many guests appreciating the ability to bring their furry companions along. The hotel is adjacent to a pet-accessible beach, ensuring pets are not just tolerated but embraced as part of the family experience. The tranquil location offers a serene environment complemented by the proximity to the beach and ocean sounds at night, which is perfect for relaxation.
Despite a few criticisms regarding the discrepancies in the accommodation's appearance from online pictures and some discomfort due to noisy fans, the overall atmosphere is filled with tranquility and friendliness. The staff is praised for their exceptional service, particularly Cristian at reception, making both guests and their pets feel genuinely welcomed.
This accommodation proves to be an ideal choice for those traveling with their pets, providing a blend of relaxation and hospitality in a beautiful area of the island. Whether lounging by the pool or enjoying the sandy shores, guests and their pets often leave with fond memories of their stay.
Yes, Acapulco Ocean View has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Acapulco Ocean View.
Yes, Acapulco Ocean View welcomes dogs.
Yes, parking facilities are available at Acapulco Ocean View.