InfoSummary of reviewsLa Bergerie de Lives is a celebrated accommodation known for its charming blend of historic elegance and serene natural beauty. Set amidst lush greenery and offering fabulous views of the Meuse River, this tranquil retreat provides guests with an intimate and romantic atmosphere, ideal for those seeking solace away from the hustle and bustle. The property's location is not only picturesque but serves as a convenient stop for travelers journeying between Germany and France. Guests often commend the well-maintained gardens and outdoor facilities, including the inviting pool, jacuzzi, and sauna, which contribute to the overall peaceful environment.
The breakfast service stands out as a memorable part of the experience, offering a diverse selection praised for its quality and deliciousness. Guests appreciate the attentive and personalized service, which enhances the dining atmosphere. Rooms are noted for their spaciousness, comfort, and cleanliness, with unique touches that add charm to the stay. The beds, particularly, receive high praise for their exceptional comfort, making nights restful and pleasant.
La Bergerie de Lives impresses with its meticulous maintenance and cleanliness across the property, though minor updates to some outdoor facilities could be beneficial. The staff plays an essential role in creating a welcoming environment, consistently recognized for their friendliness, attentiveness, and dedication, which elevates the overall guest experience.
Secure and accessible parking options are available, adding convenience to the stay. The outdoor amenities, particularly the heated pool and jacuzzi set in a beautiful garden, are highlights for relaxation and leisure.
Ultimately, La Bergerie de Lives offers a harmonious blend of hospitality, tranquility, and delightful amenities, ensuring a rejuvenating and memorable stay for all visitors. Show more
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Bed & Breakfast Taking Steps Towards Sustainability
InfoSummary of reviewsNew Hotel de Lives garners a mix of reactions from its guests, though many reviews highlight its positive aspects, making it a generally favorable choice for travelers.
**Location**: The hotel's location is frequently praised for its strategic positioning, providing excellent access to major highways, making it an ideal stopover for road travelers, particularly those heading to France. It's situated about 8-10 minutes by car from the center of Namur, balancing convenience for both city exploration and nature walks. Guests appreciate the serene surroundings and the scenic beauty of the nearby Maas and the canal, though they note the slight noise from roadside traffic. The hotel's free parking and proximity to public transport further enhance its accessibility.
**Breakfast**: Guests enjoy the substantial and varied breakfast buffet, which includes options for both sweet and savory tastes. The ability to prepare their own eggs adds a personal touch to the experience and the coffee quality is highly praised. Although some find the breakfast somewhat expensive, its quality often justifies the price for most. Occasional service issues and inconsistencies in the spread are mentioned but do not detract significantly from the overall positive reviews.
**Dinner**: The dining experience at the hotel is consistently highlighted as a major positive. The restaurant’s food quality and tasteful meals, particularly the fondue options and meat skewers, receive high marks from guests. The friendly and helpful service enhances the dining experience, though guests suggest reserving in advance due to the restaurant's popularity. Despite some noting the high cost and limited nearby dining alternatives, the restaurant’s overall reputation remains robust.
**Rooms**: Reviews of the rooms are mixed; the newer building's rooms are noted for their spaciousness and comfort. Many guests appreciate the clean layouts, functional amenities and pleasant views. However, some inconsistencies in room cleanliness and maintenance detract from the overall experience. Reports of dated decor, unpleasant odors and insufficient cleaning in some areas suggest a need for improvement in upkeep.
**Cleanliness**: Cleanliness standards at New Hotel de Lives receive varied feedback. While some guests find their rooms clean and comfortable, others highlight serious deficiencies such as dirty carpets, stained linens and unpleasant odors. Criticisms extend to communal areas and hallways, indicating that enhanced cleaning protocols could significantly improve guest satisfaction.
**Staff**: The hotel's staff is widely praised for their friendliness and helpfulness. Guests note the attentive and polite service received with the hotel's manager and receptionist receiving specific commendations. Isolated incidents of rudeness are mentioned but appear to be exceptions rather than the rule.
**Parking**: Ample, free on-site parking receives positive remarks with most guests finding it easy to secure a spot. Though some challenges with parking space availability during busy times are noted, the general sentiment remains favorable.
**Beds**: Guests have mixed opinions about the beds with many finding them comfortable and conducive to a good night's rest. However, preferences for mattress firmness vary with some finding the beds too soft or small. Issues with bedding cleanliness are occasionally noted but do not overwhelmingly impact the generally positive feedback on comfort.
**Three-star Rating**: There is considerable scrutiny regarding the hotel's three-star rating; many guests feel it does not meet the expected standards for this rating and instead aligns more closely with a two-star establishment. Complaints about cleanliness, noise and discrepancies between promotional photos and actual facilities contribute to a perception that the price-quality ratio is not always satisfactory.
In summary, while New Hotel de Lives excels in its location, breakfast, dining experience and staff service, it faces challenges in room cleanliness and upkeep. Addressing these areas could elevate the overall guest experience and align the hotel more closely with its advertised star rating. Show more