5-Star HotelSummary of reviews related to the '5 Star' categoryVivanta New Delhi, Dwarka is often viewed as a hotel striving to live up to its 5-star standards. Guest reviews reveal that the hotel showcases a high level of quality and comfort, aligning itself with European standards on many occasions. It is particularly noted for its convenience for travelers, offering good value for money, especially with its half-board options. The aesthetic appeal of the hotel is appreciated, with many considering it very beautiful. However, numerous reviews suggest that the service sometimes does not meet the expectations tied to a 5-star establishment. There are mentions of delays during check-in, service inefficiencies, and occasional staff attitude issues. Cleanliness has also been a point of contention, with some guests needing to change rooms. Despite these challenges, certain guests still praise the hotel as deserving of its 5-star rating, while others think there's room for enhancement to truly meet international 5-star standards. Overall, Vivanta New Delhi, Dwarka offers potential, but further refinement in services could elevate the guest experience to its full 5-star potential.
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