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Summary of reviewsHotel Lilo near Airport receives praise for its strategic location, especially beneficial for travelers with late arrivals or early departures. Its proximity to Tbilisi Airport, just a short 3 to 7-minute drive and the complimentary shuttle service make it a highly convenient choice for transit travelers. The added affordability further enhances its appeal for budget-conscious visitors.
The rooms at Hotel Lilo offer a mixed experience. While some rooms are described as spacious, clean, cozy and even luxurious, a significant number of guests reported issues with cleanliness and maintenance. Problems such as dirty and dark rooms, worn-out furniture, broken fixtures and a lack of hot water indicate varying standards of upkeep. Despite these inconsistencies, the warm hospitality and the devotion of the managing couple, who often provide free airport rides, are quite appreciated.
Cleanliness, unfortunately, stands out as an area in need of serious improvement. Many guests reported dirty rooms, unpleasant smells, mold and outdated furnishings with some specific issues like dirty toilets and the pervasive smell of cigarette smoke. Although a few guests found clean bed linens and some rooms tidy and cozy, these positives are overshadowed by the more prevalent sanitation issues. The building's apparent need for renovation further detracts from the guests' overall experience.
The staff at Hotel Lilo generally receive positive feedback with many praising the family managing the hotel for their friendliness and helpfulness. The staff’s responsiveness to issues and the warm, welcoming atmosphere they create are notable highlights. However, there were rare instances of less favorable interactions, though these seem to be outliers rather than the standard.
Regarding the beds, opinions are divided. Some guests found the beds comfortable and appreciated the clean linens and towels, but many reported uncomfortable, old mattresses, often described as from the Soviet era. Issues such as mattresses sinking to the floor, poor smells and the presence of bedbugs were common complaints, indicating significant room for improvement in this area.
In summary, Hotel Lilo near Airport is a highly convenient and budget-friendly option for travelers needing quick access to Tbilisi Airport. However, while it benefits from a welcoming staff and hospitable management, potential guests should be prepared for possible variability in room quality, cleanliness and comfort.
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