InfoSummary of reviews'Pensão Fernandes' is situated in the charming village of Santa, offering a serene backdrop of mountains and natural beaches nearby like those in Porto Moniz. The location is a key highlight, praised for both its tranquility and accessibility to nature trails and levadas, making it ideal for nature enthusiasts. Guests enjoy unobstructed sunsets and the convenience of nearby public parking and a late-night convenience store, although some mention the uphill walk from the center of Porto Moniz.
The breakfast experience receives mixed reviews. While some guests appreciate the simplicity and adequacy of offerings like bread, eggs and coffee, others feel that it lacks variety and value for money. Despite some satisfactory remarks about the taste and sufficiency, there are calls for improvement in terms of selection and variety.
Room experiences also vary. Positives include cleanliness, daily cleaning services, frequent towel changes and some comfortable features like shared balconies and cozy bedding. However, issues such as small, outdated rooms, dampness, mold and noise from thin walls detract from the comfort. Additionally, missing amenities like heating and reliable Wi-Fi, along with unheated rooms, are notable drawbacks.
Cleanliness at the guesthouse is a point of contention. While some guests praise the cleaning staff and the tidy state of their rooms, others are troubled by significant maintenance issues including mold, dust and musty odors. Shared bathrooms and common areas also receive criticism for cleanliness.
Staff interactions are mostly positive with guests frequently noting the friendliness and helpfulness of the staff and the accommodating nature of the family running Pensão Fernandes. Instances of welcoming gestures and useful travel advice stand out, though some reports of rude and aggressive behavior by certain staff members do exist.
Wi-Fi connectivity is another significant downside with many guests reporting non-functional or slow internet access in rooms and unreliable connections even in common areas—a major inconvenience for those requiring internet during their stay.
Bed comfort receives mixed feedback. While some guests find the beds comfortable, noting clean sheets and heated mattresses, others face issues such as dirty linens, uncomfortable or small mattresses and dampness. The quality of the sleep experience varies significantly among guests.
Overall, Pensão Fernandes offers a picturesque and peaceful location with friendly service and satisfactory basic accommodations, but falls short in several key areas including cleanliness, modernity of rooms and reliable amenities. Show more
InfoSummary of reviewsCasa do Ribeirinho provides a serene escape in the natural beauty of Madeira, offering an idyllic setting amidst lush gardens filled with bananas, sweet apples, palms, flowers, and oranges. Located approximately 4 kilometers from Porto Moniz, the accommodation serves as a convenient base for exploring the area's scenic west, northwest, and western highlands. The property exudes tranquility and is ideal for those seeking nature and relaxation, although a car is necessary due to the remote location and steep drive with sharp turns.
Guests have praised the traditional and hearty breakfast offered at Casa do Ribeirinho, which is served in a cozy dining area with a communal table. While the selections are generous, featuring items like eggs, ham, cheese, fruits, and occasional homemade cake, they tend to remain the same each day. Despite this, the breakfast is appreciated for its freshness and the interesting social opportunity it provides.
The rooms at Casa do Ribeirinho are clean, tidy, and regularly maintained, offering essential amenities such as heating and dehumidifiers. However, some guests have noted the rooms might be smaller than expected, with issues of insufficient natural light, humidity, and ventilation reported. While the structure maintains a traditional charm, the standard of the beds has room for improvement, with guests often finding the mattresses too firm or springy.
Cleanliness is a standout feature at Casa do Ribeirinho, with both rooms and bathrooms meticulously maintained. The outdoor facilities and common areas are also spotless, enhancing the overall experience of the accommodation.
Staff interactions received mixed reviews, with many guests appreciating the kindness and friendliness of the personnel, especially the lady who prepares breakfast. However, some guests noted limited interaction and responsiveness issues.
Parking, while conveniently complimentary, posed challenges for some due to the narrow access routes that can be challenging to navigate. Guests appreciate the provision of a spacious parking area, although potential visitors should be aware of the approach's difficulties. Despite these minor drawbacks, Casa do Ribeirinho remains a charming and picturesque escape for those seeking peace, cleanliness, and a taste of the rural Madeira environment. Show more
