Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit maximum 2 persons who are not staying in the same room together
Is furniture in public areas arranged to allow more space for distancing? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
NO
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Sauna area, Fitness room
Has the hotel closed during the pandemic? Yes Reopening Date: 06/15/2020
Answers last updated by Hotel Zum Hirschen Salzburg
Small Double RoomIn our small and light, clean and bright double rooms, you will wake happy to embark on your day’s adventures in and around Salzburg.
Studio with BalconyOn this spacious studio’s loggia you can enjoy a slice of Gugelhupf with cream whilst overlooking our colourful garden. Do what brings you joy!
Apartment with BalconyWith two bedrooms, a big bathroom with freestanding tub and a delightful open-plan living space as well as a private loggia overlooking the garden, the whole von Trapp family could have stayed here (almost!).
Deluxe RoomWith beds for real kings and real queens, the deluxe double rooms at the Hirschen are so spacious and comfortable, even the morning people amongst us will want to sleep in. Snooze, snooze!
Double Room with TerraceRelax and sip a hot cup of tea on your private loggia and watch the famous Salzburger Schnürlrain fall. Splish Splash. Plop.
Junior SuiteFor a very special stay: relax in our luxurious Junior Suites with your very own private sauna and freestanding bathtub. Fit for a prince-archbishop!
StudioEnjoy heavenly nights of sleep in our calm and bright studios with moonlight flooding in from french windows. Your home away from home, however long you choose to stay.
Twin RoomOur classic Twin Room is located in the lovingly restored historic building and accommodates two individuals on separate beds. A highlight is the spacious bathroom.
Double RoomWith all of your favorite things in one room, our classic rooms are essentially Hirschen and as cosy as can be.
Deluxe StudioIn this spacious studio, a curtain separating the sleeping from the living area sets the scene for your stay at the Hirschen. With family, firends or alone, this ist he perfect setting for your Salzburg experience.
Family Room with Garden ViewFormerly the hotel’s old stables, these converted two-storey suites boast a cosy lounge area, a kitchenette and a private terrace with access to the garden. This is what von Humboldt meant when he declared „Salzburg is the most delightful place in the world“!