SureStay Plus Hotel by Best Western Salmon Arm
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Summary of reviewsThe SureStay Plus Hotel by Best Western Salmon Arm, set in a quiet yet conveniently accessible location, offers guests a delightful experience characterized by its proximity to local amenities. Reviewers commend the hotel's ease of access to the city center, nearby restaurants and other conveniences, making it a favored spot for both explorers and those just passing through. The ample parking and direct room access further enhance its appeal.
Guests frequently highlight the cleanliness and comfort of the hotel's spacious rooms, noting the well-maintained hygiene standards, comfortable beds and effective cooling system. Although rare, some mentions of a strange room odor and cleaning oversights don't overshadow the overall positive sentiment. Additionally, the hot tub and pool, when available, contribute to a comfortable stay.
Breakfast offerings stand out as a key highlight, praised for their variety, quality and inclusion in the room rate, providing excellent value. Guests appreciate both the hot and cold options with favorites like waffles, eggs and yogurt. The breakfast staff is lauded for their helpfulness and service, ensuring a positive dining experience despite occasional crowding.
The hotel staff receives significant praise for their friendliness and attentiveness with particular mentions of exceptional service at check-in and breakfast times. This dedicated and welcoming team greatly enhances the overall guest experience, although occasional isolated incidents of dissatisfaction are noted.
The pool area is appreciated for its cleanliness and pleasant ambiance, though some guests have encountered maintenance-related closures. When operational, it remains a well-maintained and enjoyable feature of the hotel.
In summary, the SureStay Plus Hotel by Best Western Salmon Arm is lauded for its clean, comfortable and spacious accommodations. Coupled with a satisfying breakfast and attentive staff, it offers excellent value and an enjoyable stay for travelers.
Categories
Guests frequently highlight the cleanliness and comfort of the hotel's spacious rooms, noting the well-maintained hygiene standards, comfortable beds and effective cooling system. Although rare, some mentions of a strange room odor and cleaning oversights don't overshadow the overall positive sentiment. Additionally, the hot tub and pool, when available, contribute to a comfortable stay.
Breakfast offerings stand out as a key highlight, praised for their variety, quality and inclusion in the room rate, providing excellent value. Guests appreciate both the hot and cold options with favorites like waffles, eggs and yogurt. The breakfast staff is lauded for their helpfulness and service, ensuring a positive dining experience despite occasional crowding.
The hotel staff receives significant praise for their friendliness and attentiveness with particular mentions of exceptional service at check-in and breakfast times. This dedicated and welcoming team greatly enhances the overall guest experience, although occasional isolated incidents of dissatisfaction are noted.
The pool area is appreciated for its cleanliness and pleasant ambiance, though some guests have encountered maintenance-related closures. When operational, it remains a well-maintained and enjoyable feature of the hotel.
In summary, the SureStay Plus Hotel by Best Western Salmon Arm is lauded for its clean, comfortable and spacious accommodations. Coupled with a satisfying breakfast and attentive staff, it offers excellent value and an enjoyable stay for travelers.
Hotel near Golf Courses
This hotel is situated in Salmon Arm, providing convenient access to multiple golf courses in the area, including Salmon Arm Golf Club, Shuswap National, and Canoe Creek Golf Course.
Family Friendly Hotel
This hotel offers comfortable accommodations and allows pets, making it convenient for families traveling with animals.
Dog Friendly Hotel
While specific pet amenities aren't detailed, SureStay Plus hotels generally accommodate pets, providing a comfortable stay.
Hotel with Parking
SureStay Plus Hotel by Best Western Salmon Arm provides free parking. This is a standard yet important amenity for travelers with their own transportation.
Accessible Hotel
This hotel offers a Queen Room with Disability Access and has wheelchair-accessible facilities available. The hotel has wheelchair accessibility throughout its grounds and includes rooms/facilities for disabled guests, a toilet for disabled, and a bathroom for disabled.
3-Star Hotel
This hotel is a reliable choice in Salmon Arm, providing comfortable accommodations and consistent quality. It is conveniently located near local attractions and offers essential amenities for a pleasant stay.
Hotel with Indoor Pool
This hotel offers an indoor heated swimming pool and a hot tub, conveniently located in a separate pool house for guest use.
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Heated Pool
Guest Reviews
Set against the backdrop of Salmon Arm, the SureStay Plus Hotel by Best Western offers guests an ideal stay with its prime location and quiet ambiance. Positioned conveniently away from the busy Highway #1, this hotel ensures a peaceful environment, yet remains accessible. Guests have praised the hotel's proximity to the city center, making it easy to reach local amenities such as restaurants, cinemas and a variety of stores, all within walking distance.
The area is dotted with numerous amenities, providing ample parking right at the doorstep and the convenience of offloading directly into the room. Nearby restaurants, a Starbucks and even a liquor store add to the convenience, making it a favored spot for those looking to explore the locality or simply those in transit.
Cleanliness and comfort are also frequently highlighted with guests finding the rooms roomy, clean and well-maintained. The friendly, helpful staff and good breakfast options round out the experience, contributing to the hotel's reputation as an excellent choice for travelers.
Visitors to the SureStay Plus Hotel by Best Western Salmon Arm frequently highlight the breakfast offerings as a key strength of their stay. Guests commonly describe the breakfast as good, delicious and great with many praising the variety of hot and cold options available. The inclusion of breakfast in the room rate is often noted as a significant bonus, providing excellent value for money.
The breakfast menu is well-regarded for its diverse selection, including items such as waffles, eggs, sausage, toast, cereals, yogurts, juices, coffee and fruit. Some guests even mentioned specific items like meat pies and scrambled eggs, adding to the appeal. Reviewers also appreciated the quality and taste of the food with several noting it surpassed their expectations.
The breakfast staff receives commendations for their service, contributing to a positive dining experience. While the breakfast area can become crowded at times, especially considering pandemic social distancing measures, guests generally find the overall breakfast experience to be positive and satisfying.
SureStay Plus Hotel by Best Western Salmon Arm has consistently garnered positive feedback about its rooms. Guests frequently commend the rooms for their cleanliness and spaciousness, emphasizing the comfort provided by the beds. Several reviews highlight the exceptional hygiene standards with rooms and bathrooms being particularly well-maintained. Visitors appreciate the large room sizes and the comfortable, new beds, noting that they contributed to a restful stay.
The hotel's laminate flooring and efficient cooling system are also well-received, adding to the overall comfortable experience. Despite the isolated mention of a room having a weird smell, the overwhelming sentiment remains positive. Additionally, the presence of a hot tub and pool, although not always available, as well as the included good breakfast, are valued amenities.
Accessibility and quietness of the rooms are other praised features, making it an ideal place for a peaceful stay. The hotel’s proximity to food and drink options is convenient for travelers and the friendly, attentive staff adds to the favorable experiences. Overall, guests find the hotel to offer great value at a reasonable price with clean, comfortable and spacious rooms being a key highlight.
SureStay Plus Hotel by Best Western Salmon Arm receives high praise for its beds. Guests frequently highlight the comfort of the beds, describing them as new, clean and exceptionally cozy. Many reviews emphasize that the beds are among the most comfortable experienced during their travels. Rooms are noted to be a good size and generally quiet, ensuring a restful night's sleep with the aid of a quiet air conditioner and darkened room. While there was a mention of a bed being badly made, the predominant sentiment showcases comfort and cleanliness, contributing to an overall positive stay.
SureStay Plus Hotel by Best Western Salmon Arm consistently receives praise for its cleanliness with many guests noting that the rooms and bathrooms are exceptionally clean and comfortable. The beds are reported to be both clean and comfortable, contributing to a restful stay. Guests appreciate the clean and spacious rooms, describing the hotel as clean, respectable and tidy. The grounds also receive positive comments for their cleanliness.
However, some reviews highlight areas for improvement. A few guests have mentioned issues with bathroom cleanliness, including long hair left in the bathtub and on the floor. There have also been remarks about a strange smell in some rooms and strongly-scented bleach or chlorine towels. Despite these shortcomings, the overall perception remains positive with the friendly and helpful staff adding to the pleasant experience.
The staff at SureStay Plus Hotel by Best Western Salmon Arm consistently receive high marks for their friendliness and helpfulness. Reception personnel are often praised for their exceptional service with guests noting that Roberta at check-in stood out for her professionalism. Liza, working in the breakfast room, also made a notable impression for her amazing service. Guests frequently mention how friendly and accommodating the staff are, going above and beyond by even calling to notify guests of forgotten items.
While the general sentiment regarding the staff is overwhelmingly positive, there have been isolated incidents of dissatisfaction, such as a guest finding an attendant rude and critiques about the cleaning staff. Despite these issues, the management is described as great to deal with and responsive to guests' needs, further enhancing the overall guest experience.
In summary, the staff at this hotel are largely viewed as a dedicated and welcoming team, contributing significantly to a positive stay for many travellers.
The pool at the SureStay Plus Hotel by Best Western Salmon Arm is often highlighted by guests for its cleanliness and pleasant ambiance. Visitors frequently describe the swimming pool as well-maintained and heated, making for an enjoyable experience. Despite these positives, there have been occasional issues with the pool and hot tub being out of service for repairs or maintenance. Some guests also mentioned that the pool closed earlier than expected. Overall, when operational, the pool is a well-cared-for amenity that adds a nice touch to the stay.
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Location
The area is dotted with numerous amenities, providing ample parking right at the doorstep and the convenience of offloading directly into the room. Nearby restaurants, a Starbucks and even a liquor store add to the convenience, making it a favored spot for those looking to explore the locality or simply those in transit.
Cleanliness and comfort are also frequently highlighted with guests finding the rooms roomy, clean and well-maintained. The friendly, helpful staff and good breakfast options round out the experience, contributing to the hotel's reputation as an excellent choice for travelers.
Breakfast
The breakfast menu is well-regarded for its diverse selection, including items such as waffles, eggs, sausage, toast, cereals, yogurts, juices, coffee and fruit. Some guests even mentioned specific items like meat pies and scrambled eggs, adding to the appeal. Reviewers also appreciated the quality and taste of the food with several noting it surpassed their expectations.
The breakfast staff receives commendations for their service, contributing to a positive dining experience. While the breakfast area can become crowded at times, especially considering pandemic social distancing measures, guests generally find the overall breakfast experience to be positive and satisfying.
Rooms
The hotel's laminate flooring and efficient cooling system are also well-received, adding to the overall comfortable experience. Despite the isolated mention of a room having a weird smell, the overwhelming sentiment remains positive. Additionally, the presence of a hot tub and pool, although not always available, as well as the included good breakfast, are valued amenities.
Accessibility and quietness of the rooms are other praised features, making it an ideal place for a peaceful stay. The hotel’s proximity to food and drink options is convenient for travelers and the friendly, attentive staff adds to the favorable experiences. Overall, guests find the hotel to offer great value at a reasonable price with clean, comfortable and spacious rooms being a key highlight.
Beds
Cleanliness
However, some reviews highlight areas for improvement. A few guests have mentioned issues with bathroom cleanliness, including long hair left in the bathtub and on the floor. There have also been remarks about a strange smell in some rooms and strongly-scented bleach or chlorine towels. Despite these shortcomings, the overall perception remains positive with the friendly and helpful staff adding to the pleasant experience.
Staff
While the general sentiment regarding the staff is overwhelmingly positive, there have been isolated incidents of dissatisfaction, such as a guest finding an attendant rude and critiques about the cleaning staff. Despite these issues, the management is described as great to deal with and responsive to guests' needs, further enhancing the overall guest experience.
In summary, the staff at this hotel are largely viewed as a dedicated and welcoming team, contributing significantly to a positive stay for many travellers.
Pool
Yes, SureStay Plus Hotel by Best Western Salmon Arm has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at SureStay Plus Hotel by Best Western Salmon Arm.
Yes, SureStay Plus Hotel by Best Western Salmon Arm welcomes dogs.
Yes, parking facilities are available at SureStay Plus Hotel by Best Western Salmon Arm.
No, SureStay Plus Hotel by Best Western Salmon Arm doesn't have a gym.
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