Hotel Montestella
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Montestella in Salerno receives a generally positive reception from guests, who frequently commend its exceptional location along the main pedestrian shopping street. This central position places visitors within easy reach of shops, restaurants and bars and offers convenient access to public transportation and the waterfront promenade. This makes it an ideal base for exploring both the city and nearby attractions like the Amalfi Coast.
Guests often appreciate the hotel's cleanliness with numerous comments highlighting the spotless rooms and modern, well-maintained facilities. The cleaning staff's thoroughness and the pristine state of the accommodations are repeatedly praised, enhancing overall comfort.
The breakfast offerings at Hotel Montestella receive a mixed yet generally favorable response. Many enjoy the variety, including gluten-free and non-dairy options and specific items like the lemon cake. The buffet's richness and the friendly, attentive staff add a pleasant touch, though some guests suggest improvements in variety and freshness to meet four-star expectations fully.
Room reviews indicate a mostly positive experience with emphasis on spaciousness, cleanliness and modern decor. Guests appreciate the amenities such as air conditioning and large TVs. Rooms on higher floors and those with balconies are particularly noted for their appeal, offering comfortable amenities and lovely views. However, some feedback points to inconsistencies such as smaller room sizes, noise issues and occasional maintenance problems.
The hotel staff generally receive high marks for their friendliness, professionalism and efficiency, notably the breakfast team and reception staff. While a minority of guests have encountered less favorable interactions, the overall sentiment is one of satisfaction and commendation with guests often feeling well-supported throughout their stay.
Wi-Fi connectivity appears to be another mixed aspect with some guests praising its speed and reliability, while others report inconsistent coverage, particularly in certain rooms.
For families, the hotel offers spacious quadruple rooms and a decent breakfast, but lacks specialized family amenities and services, making it less ideal for those traveling with young children. On the other hand, guests seeking nightlife will find the hotel's location advantageous, providing easy access to a vibrant array of evening entertainment options.
Bed comfort also varies among guests; many appreciate the spacious, comfortable beds, while others experience issues with firmness and mattress quality. Despite this, fresh linens and the general comfort of the rooms are positively noted.
Regarding its four-star status, opinions diverge. While the location, room size and breakfast quality are well-received, some guests feel that the hotel lacks the comprehensive amenities expected of a four-star establishment, pointing to a more three-star experience.
Finally, for business travelers, the central location and good value for money are beneficial. However, the lack of specialized business amenities and inconsistent Wi-Fi might be a drawback for those with extensive business needs.
Overall, Hotel Montestella offers a welcoming and comfortable stay, particularly for those prioritizing location and modern amenities, though there are areas where improvements could enhance the guest experience.
Categories
Guests often appreciate the hotel's cleanliness with numerous comments highlighting the spotless rooms and modern, well-maintained facilities. The cleaning staff's thoroughness and the pristine state of the accommodations are repeatedly praised, enhancing overall comfort.
The breakfast offerings at Hotel Montestella receive a mixed yet generally favorable response. Many enjoy the variety, including gluten-free and non-dairy options and specific items like the lemon cake. The buffet's richness and the friendly, attentive staff add a pleasant touch, though some guests suggest improvements in variety and freshness to meet four-star expectations fully.
Room reviews indicate a mostly positive experience with emphasis on spaciousness, cleanliness and modern decor. Guests appreciate the amenities such as air conditioning and large TVs. Rooms on higher floors and those with balconies are particularly noted for their appeal, offering comfortable amenities and lovely views. However, some feedback points to inconsistencies such as smaller room sizes, noise issues and occasional maintenance problems.
The hotel staff generally receive high marks for their friendliness, professionalism and efficiency, notably the breakfast team and reception staff. While a minority of guests have encountered less favorable interactions, the overall sentiment is one of satisfaction and commendation with guests often feeling well-supported throughout their stay.
Wi-Fi connectivity appears to be another mixed aspect with some guests praising its speed and reliability, while others report inconsistent coverage, particularly in certain rooms.
For families, the hotel offers spacious quadruple rooms and a decent breakfast, but lacks specialized family amenities and services, making it less ideal for those traveling with young children. On the other hand, guests seeking nightlife will find the hotel's location advantageous, providing easy access to a vibrant array of evening entertainment options.
Bed comfort also varies among guests; many appreciate the spacious, comfortable beds, while others experience issues with firmness and mattress quality. Despite this, fresh linens and the general comfort of the rooms are positively noted.
Regarding its four-star status, opinions diverge. While the location, room size and breakfast quality are well-received, some guests feel that the hotel lacks the comprehensive amenities expected of a four-star establishment, pointing to a more three-star experience.
Finally, for business travelers, the central location and good value for money are beneficial. However, the lack of specialized business amenities and inconsistent Wi-Fi might be a drawback for those with extensive business needs.
Overall, Hotel Montestella offers a welcoming and comfortable stay, particularly for those prioritizing location and modern amenities, though there are areas where improvements could enhance the guest experience.
Family Friendly Hotel
This hotel is centrally located, making it a great option for exploring the city's historic center. It offers personalized service and comfortable accommodations.
Dog Friendly Hotel
This hotel is listed as a pet-friendly option. It provides essential services and facilities to accommodate dogs, ensuring a relaxing stay.
Hotel near Nightlife Spots
Located on Corso Vittorio Emanuele, this hotel is in a prime location with direct access to many bars, restaurants, and shops, making it ideal for nightlife enthusiasts. Emanuel Cafe is nearby on the same street and Goccia is also located on the same street.
Business Hotel
This hotel offers a cozy and intimate atmosphere with modern amenities. Its central location makes it a great option for guests who want to explore the city's historic center.
4-Star Hotel
Located on Salerno's main street, Corso Vittorio Emanuele, in the pedestrian area, this hotel offers convenient access to the city's attractions. It features room service, a bar, and family rooms, providing a comfortable stay for guests. The hotel's central location and amenities make it a solid choice for visitors.
Hotel for Honeymoon
Romantic Hotel
About Hotel Montestella
License: 15065116ALB0577, IT065116A1E8JA6V5X
Guest Reviews
Location
Guests consistently praise the hotel's central position, highlighting its strategic location for both leisure and business travelers. The ease of access to the historic center, the marina and public transportation hubs—like the bus stops and tourist port—is often noted as a significant advantage. Additionally, the area surrounding the hotel is lively and vibrant, yet the rooms offer a peaceful retreat from the bustle outside.
The hotel's modern amenities and cleanliness complement its fantastic location, providing a comfortable and welcoming stay. Whether for a short visit or an extended stay, Hotel Montestella’s central location makes it an ideal base for experiencing the cultural and commercial heart of Salerno while enjoying the coastal charm of the region.
Breakfast
Positive highlights include mentions of an abundant, rich and well-managed buffet with specific praise for the lemon cake and friendly, attentive staff. The breakfast’s plentiful nature and quality are noted by several guests who enjoyed the diverse selection of foods and beverages. Additionally, rooftop terrace seating and made-to-order coffee add a pleasant touch to the breakfast experience.
However, there are consistent remarks about areas needing improvement. A notable number of guests express disappointment over the limited variety, the frequent coldness of eggs and the reliance on canned fruits. Some criticize the overly industrial and bland offerings, the lack of local specialties and the absence of fresh fruit juices. A few guests also found the breakfast room sterile and the automated machines unappealing.
Overall, while many guests find the breakfast at Hotel Montestella agreeable and varied enough to start the day well, there is a significant call for enhancing the variety and freshness to better align with the expectations of a 4-star establishment.
Rooms
The spaciousness of the rooms frequently receives praise with many guests highlighting the ample storage, comfortable beds and well-appointed bathrooms. Newly renovated rooms on the third and fourth floors particularly impressed visitors with their modern design and functionality.
However, experiences vary and several guests noted issues with room size, noise and maintenance. For instance, some found their rooms to be smaller than expected, not up to a four-star standard or in need of updates, especially the bathrooms. Issues such as poor soundproofing, minor maintenance problems, dated furniture and occasional cleanliness issues were also mentioned.
For those staying in rooms with balconies or terraces, the experience is often enhanced by the addition of outdoor seating and great views, though connected balconies and ongoing street work sometimes detracted from the experience.
Overall, Hotel Montestella delivers a comfortable stay with many modern conveniences and a central location, though it might not consistently meet the expectations of a four-star rating across all room categories.
Beds
However, some guests had less favorable experiences. Complaints included beds being too hard, uncomfortable or even described as rock solid and saggy. Issues with uncomfortable sofa beds and mattresses that squeaked were also noted. Despite these criticisms, some guests mentioned that the hotel staff addressed issues quickly, such as fixing malfunctions or switching rooms when needed.
Fresh linens every day and the comfortable atmosphere were added bonuses that contributed to a generally pleasant stay for many. Overall, while comfort levels varied, many guests appreciated the spacious and comfortable beds, contributing to a positive overall impression of Hotel Montestella.
Cleanliness
The hotel's cleaning staff is praised for their thorough and attentive service, ensuring that hygiene standards are maintained throughout the entire property. From the well-kept facilities to the pristine bathrooms, Hotel Montestella provides a reliable and clean environment for its guests. Despite a few isolated reports of cleanliness issues, the general consensus remains highly favorable, reinforcing the hotel's reputation for excellent cleanliness and modernity.
Overall, Hotel Montestella stands out for its commitment to maintaining a clean and welcoming atmosphere with the majority of guest reviews reflecting a high level of satisfaction with the hotel's cleanliness and housekeeping services.
Staff
Guests frequently referenced the excellent service and the kindness and availability of the staff with some singling out particular employees for their outstanding support. Reception staff were often praised for their friendliness and helpfulness with a number of reviews noting that they provided good information and facilitated easy check-ins and smooth check-outs.
However, consistency seemed to be an issue, as some reviews pointed to less favorable experiences with certain reception and night staff, describing them as unfriendly or unhelpful. Criticisms included a lack of warmth, occasional rudeness and insufficient knowledge about local tourist information.
Despite these occasional negative remarks, the prevailing sentiment about Hotel Montestella's staff was one of satisfaction and commendation. Guests frequently expressed that the attentive, polite and professionally-friendly staff significantly contributed positively to their overall hotel experience.
Wi-Fi
However, inconsistencies were frequently reported by other guests. Some encountered weak or patchy signals with the connection often dropping or being non-existent in certain areas, particularly in the rooms. This variability made it difficult for those needing a reliable connection for work calls or other essential online activities.
In summary, while Hotel Montestella's Wi-Fi service meets the needs of some guests with its good quality and widespread availability, others faced significant challenges with connectivity, highlighting room for improvement in this area.
Family
However, the hotel tends to fall short in various areas when it comes to family-specific amenities and services. Many reviews point out the lack of family rooms and suitable facilities for families, including limited family amenities and small family room sizes. The services available do not seem to cater well to families, contributing to an overall family-unfriendly impression. For instance, family services are lacking and facilities geared towards family support are notably absent.
While the hotel can accommodate specific scenarios, such as setting up a crib in a smaller room for a family, the general consensus indicates that the hotel may not be the best choice for those traveling with young children or looking for comprehensive family-oriented services.
Nightlife
4 Star
Critically, many reviews indicate a consensus that the hotel does not meet the standards expected of a four-star establishment. Issues were raised about the overall maintenance and cleanliness with some guests pointing out that the hotel felt more like a three-star. Key amenities commonly found in four-star hotels, such as a heated bathroom or more comprehensive toiletry products, were reportedly missing. The minimalist design approach was sometimes perceived as a lack of essential comforts, such as softer beds and pillows.
In summary, Hotel Montestella has room for improvement to meet the expectations of a four-star rating, especially in terms of facilities, comfort and additional features. However, its central location and the quality of some aspects, like room size and a generally good breakfast, have received positive feedback.
Business
Romantic
Dog Friendly
No, Hotel Montestella doesn't have any pool.
No, a spa isn't available at Hotel Montestella.
Yes, Hotel Montestella welcomes dogs.
No, parking facilities aren't available at Hotel Montestella.
No, Hotel Montestella doesn't have a gym.
Location Show Map
More Options
