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Summary of reviewsComfort Suites Inn at Ridgewood Farm receives high marks for its excellent location, conveniently situated near medical facilities, dining options, and supermarkets, ensuring guests have easy access to essentials and enjoy a sense of safety. The hotel's location, while slightly away from the bustle of Roanoke city center, offers lovely views and is appreciated by both leisure and business travelers.
The complimentary breakfast is well-received, offering a variety of options and consistently being restocked. Guests commend the kitchen staff for providing a positive dining experience, although some desire more variety in the offerings. Nevertheless, it serves as a convenient and satisfying start to the day.
Guests are generally pleased with the spacious and clean rooms, which provide comfort and effective air conditioning, enhancing relaxation. Though some find the beds a bit firm, many appreciate the level of comfort akin to high-end hotels. Issues such as occasional odors and stains on furnishings are noted, but do not overwhelmingly detract from the overall satisfaction with room quality.
Cleanliness receives mixed reviews, with many guests praising the well-maintained rooms and the friendly, accommodating staff contributing to a positive experience. Some areas, particularly carpets and bathroom floors, could use more attention. Despite occasional criticisms, the general ambiance remains pleasant.
The staff at the inn is frequently lauded for their friendliness and willingness to assist, particularly at the front desk and during breakfast service. Their dedication to guest satisfaction adds warmth to the stay, with only minor remarks on isolated instances of reluctance.
Overall, Comfort Suites Inn at Ridgewood Farm provides a reliable and comfortable stay for guests, with its strategic location, accommodating staff, and appealing amenities contributing to a largely positive experience. Show more
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Categories
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King Suite - Non-SmokingThis room has cable TV.
Standard Room 2 Queen Beds Non SmokingThe double room provides a tea and coffee maker. The unit offers 2 beds.
Suite Room 2 Queen Beds Non SmokingThe double room provides a tea and coffee maker. The unit offers 3 beds.
King Suite with Accessible Tub - Accessible/Non-SmokingThe suite provides a tea and coffee maker.
King Suite with Roll-in-Shower - Accessible/Non-SmokingThis suite offers a tea and coffee maker and a TV with cable channels.
King Suite - Accessible/Non-SmokingThe suite features a tea and coffee maker and a seating area.
Guest Reviews
7.7
Good
Location
Comfort Suites Inn at Ridgewood Farm boasts an excellent location that is praised by guests for its accessibility and convenience. Situated in close proximity to a hospital, medical facility, and places where guests can dine, the hotel's strategic placement is ideal for those visiting for both leisure and essential appointments. Its position offers guests a sense of safety in a less congested area while maintaining easy access to necessities like supermarkets and restaurants within walking distance. Although it's slightly removed from the hustle of Roanoke city center, guests find the location wonderful for their needs, be it work or personal engagements. Additionally, the views from the hotel complement its perfect location, making it suitable for overnight stays or longer visits alike.
Breakfast
The breakfast experience at Comfort Suites Inn at Ridgewood Farm largely meets expectations for a hotel of its category, offering a variety of options to suit different tastes. Guests generally find the breakfast to be good, with many appreciating that it is consistently restocked, ensuring no one has to wait for their meal. The kitchen staff receives praise for their efforts in maintaining a positive dining experience. While most reviews highlight the breakfast's adequacy, some guests feel there could be more variety or closer monitoring to enhance quality. Despite a few mixed opinions, the complimentary breakfast is seen as a convenient start to the day for travelers.
Rooms
Comfort Suites Inn at Ridgewood Farm provides guests with notably spacious rooms, which are consistently appreciated for their cleanliness and comfort. Visitors often find the air conditioning effective, enhancing their overall relaxation during their stay. The layout may be slightly bewildering for some, but the ease of check-in is frequently highlighted as a positive experience.
Despite the general comfort, the beds are not particularly known for their softness, which might be a consideration for those seeking a more plush sleeping experience. Another area of mixed reviews pertains to room furnishings, where issues such as stains on couches have arisen for some guests. Additionally, while most rooms are reported to have a neutral or pleasant smell, occasional complaints about odors surface.
Guests often enjoy the ample space available in the rooms, remarking on their functionality. The first morning's breakfast strikes a chord with many guests, noted for being especially gratifying. Overall, while there are minor setbacks, the accommodation meets several expectations in terms of room cleanliness and comfort.
Beds
The Comfort Suites Inn at Ridgewood Farm garners mixed reviews regarding its beds, with several guests highlighting the comfort aspect. Many guests describe the beds as comfortable, akin to the experience of a high-end hotel, which complements the spacious rooms provided. These reviews suggest that the hotel takes care to ensure a restful night's sleep, with comfortable mattresses and soft pillows being a common theme. However, some guests expressed dissatisfaction, noting that the beds were not very soft and felt firm, with a few remarking on the worn-out condition of the mattresses. Additionally, there were instances where cleanliness could have been improved, as some pillows had make-up stains. Despite these occasional issues, the positive feedback on comfort is notable, indicating that most guests appreciate the quality of sleep during their stay.
Cleanliness
Comfort Suites Inn at Ridgewood Farm offers guests a mixed experience when it comes to cleanliness. Many visitors appreciate the clean and comfortable rooms, noting that those spaces are well-maintained. The helpful and accommodating staff often receives commendation for their friendly service, adding to the overall positive experience. However, some areas, particularly the carpets and bathroom floors, have been reported throughout reviews as needing more attention. While some guests find the property clean and well-kept, others have pointed out instances such as dirty floors and sticky bathroom surfaces. Although the beds are noted for their comfort, there are suggestions that the property would benefit from updating its decor and enhancing housekeeping efforts to ensure a uniformly clean environment.
Staff
The staff at Comfort Suites Inn at Ridgewood Farm consistently receive praise for their friendliness and helpfulness. Guests frequently describe the team as accommodating and welcoming, ensuring a pleasant stay. The front desk staff, particularly, stand out for their exceptional service, with one gentleman noted for his outstanding assistance and dedication. The lady serving the complimentary breakfast also receives positive mentions, contributing to the warm atmosphere of the inn. Despite one comment suggesting a moment of reluctance, the overall impression is of a dedicated and cheerful staff committed to guest satisfaction.
Yes, Comfort Suites Inn at Ridgewood Farm has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Suites Inn at Ridgewood Farm.
Yes, Comfort Suites Inn at Ridgewood Farm welcomes dogs.
Yes, parking facilities are available at Comfort Suites Inn at Ridgewood Farm.
Yes, Comfort Suites Inn at Ridgewood Farm has a gym.