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Summary of reviewsHoliday Inn Express Hotel & Suites Saint-Hyacinthe by IHG is notably appreciated for its strategic location near Highway 20, ideal for transit travelers and providing easy access to essential amenities like shopping, dining, and gas stations. Its proximity to major transit routes and the Trans-Canada Highway, while convenient, may lead to some noise issues in highway-facing rooms. Nevertheless, the location is complemented by clean facilities, friendly staff, and the attractive recreational options such as a pool and satisfying breakfast, all contributing to good value for money.
The breakfast experience is highly praised for its diversity and quality, featuring a hearty buffet including hot items, fresh fruits, and popular amenities like an automated crepe machine. Although space can be limited during peak times, the breakfast is deemed satisfying and well-suited to various palates, consistently meeting expectations. The friendly staff enhances this dining experience, making breakfast a delightful start to the day.
Rooms receive glowing reviews from guests due to their spaciousness and immaculate condition. They are described as modern, well-lit, and equipped with amenities like fridges and microwaves, perfect for extended stays. Comfortable beds ensure restful sleep, boosting the accommodation's appeal despite occasional noise from nearby traffic. The blend of contemporary design and comfort makes the hotel a favorable choice.
The hotel maintains a spotless environment, with clean public areas and rooms, complemented by an up-to-date decor. Guests appreciate the superb hygiene standards, especially during the challenging circumstances of the Covid pandemic. The combination of cleanliness, modern aesthetics, and convenient location makes it a preferred choice for travelers.
The staff is distinguished by their friendliness and professionalism, providing warm and efficient service across all departments. From reception to housekeeping and breakfast services, the team ensures a seamless experience, catering especially well to families and accommodating early check-ins. Their proficiency contributes significantly to the hotel's welcoming atmosphere.
The pool also stands out as a favored amenity among families, with warm and inviting water ensuring a relaxing swim. Despite occasional maintenance issues or small towels, guests continue to enjoy the clean and well-maintained pool facilities, further enhanced by attentive staff care.
The beds at the hotel are consistently praised for their exceptional comfort, maintaining a high standard in sleeping accommodations. Guests frequently highlight the hyper comfort of both beds and pillows, assuring a restful night. This emphasis on cleanliness and comfort makes the hotel a reliable choice for travelers seeking a comfortable stay.
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