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Summary of reviews'Hôtel Le Petit Manoir du Casino' has garnered widespread acclaim for its diverse offerings, particularly its striking location, comfortable rooms, cleanliness and excellent staff service.
Situated along the scenic St. Lawrence River, the hotel offers breathtaking views and is ideally positioned near the Charlevoix Casino, local attractions and various activities such as snowmobiling and whale watching. Guests appreciate the picturesque vistas, serene surroundings and the convenience of nearby luxurious spa facilities.
The hotel's breakfast receives mixed reviews, although many guests praise the quality and service. Despite some finding it basic or overpriced, the breakfast experience generally adds to guests' satisfaction. Dinner at the in-house restaurant is largely favored for its hearty and delicious meals, accompanied by attentive service. Guests particularly recommend the affordable table d'hôte options and specific dishes like the skewers. Some, however, feel wait times and noise can detract from the dining experience.
Rooms at the hotel are frequently lauded for their spaciousness, cleanliness and comfort. With modern decor, well-equipped amenities and stunning river views, the accommodation meets high standards. Guests also appreciate the quiet, well-appointed rooms, although a few note minor issues such as occasional noise or the need for additional safety features.
Cleanliness is a strong point at Hôtel Le Petit Manoir du Casino. Guests consistently praise the immaculate state of rooms and common areas, contributing to a comfortable stay. Additionally, the spa facilities enhance the overall experience. Guests enjoy beautifully designed relaxation areas, though some suggest the family spa could use better maintenance. The spa and pool areas are generally well-received, offering a relaxing environment with exceptional views.
Staff at the hotel are widely commended for their friendliness, attentiveness and professionalism. Both the reception and restaurant teams receive high marks for their courteous service, significantly enhancing the guest experience.
Parking at the hotel is noted for being plentiful, secure and free with the added convenience of a Tesla charger for electric vehicle users. Some guests mention the inconvenience of parking far from the main entrance or dealing with tight spaces, but overall, the parking facilities meet guests' needs.
Families find the hotel accommodating with spacious family rooms, a kids' club and a playground. However, spa services are restricted for visitors under 16, which limits family enjoyment in some areas.
Lastly, the hotel’s bedding is highly praised for its comfort, contributing to restful stays. Though opinions on pillows vary, the majority of guests find the beds supportive and cozy.
In summary, Hôtel Le Petit Manoir du Casino offers a compelling mix of scenic beauty, comfort and excellent service, making it a favored choice for travelers seeking relaxation and convenience.
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