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Summary of reviewsSureStay Plus Hotel by Best Western St Marys Cumberland receives strong reviews from guests, largely due to its prime location, high cleanliness standards and friendly staff. The hotel is ideally situated for exploring Cumberland Island with easy access to restaurants, downtown areas and transportation such as the ferry departure point. This convenience, combined with pleasant surroundings, contributes significantly to its popularity.
The breakfast service at the hotel is positively reviewed with guests praising the variety and quality of the food. The breakfast area is well-stocked organized and features a range of options including hot items that change daily. The presence of a waffle maker and attentive breakfast attendants further enhance the experience.
Guests also appreciate the spacious, well-equipped rooms which often include full kitchens and in-room washer/dryers. Rooms are generally very clean and comfortable, despite the property being older. Although some guests noted minor issues like insufficient linens and musty odors, the overall sentiment is that the rooms provide a solid and relaxing lodging experience.
Cleanliness across the hotel is a standout feature with the lobby, breakfast area and rooms frequently described as spotless. Although there were a few reports of musty smells and limited daylight in some rooms due to a covered porch, guests largely commend the hotel’s immaculate condition and peaceful environment.
The staff at the hotel contribute greatly to the positive guest experience. Described as professional, friendly and helpful, the team, including front desk personnel and maintenance staff, are highlighted for their accommodating and cheerful attitudes.
The pool area is another well-liked feature, praised for its cleanliness and attractive surroundings. The 24-hour availability of the pool and the addition of a large mosquito net add to its appeal. While some guests mentioned maintenance issues, the pool and adjacent picnic area are generally enjoyed.
Finally, the beds are a strong point for the hotel with many guests finding them clean and comfortable. Despite a few negative comments regarding mattress firmness or occasional issues with the bedding, the beds are usually described as very comfy, contributing to an overall pleasant stay at the hotel.
In summary, SureStay Plus Hotel by Best Western St Marys Cumberland is highly regarded for its convenient location, outstanding cleanliness, friendly staff, satisfactory breakfast, well-maintained rooms and comfortable beds, making it a favored choice for many visitors.
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Inn with Rooms With Jacuzzi / Hot-tub
