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Summary of reviewsPremière Classe Boulogne sur Mer is largely praised for its prime location, strategically positioned near the motorway, making it easily accessible for travelers using the Eurotunnel or nearby ports. Proximity to a variety of dining options, including well-known chains and local eateries, as well as shops and tourist attractions like Nausicaa, enhances its appeal. Guests particularly enjoy the short drive to the city center and scenic sea views from the hotel. The friendly and welcoming demeanor of the hotel staff further boosts the overall guest experience.
The breakfast offerings receive mixed reviews. Some guests appreciate the value for money, the all-you-can-eat option and the friendly staff, but others find the selections limited and basic with occasional issues regarding maintenance and restocking. Dinner options are well-supported by nearby restaurants, including the convenient Buffalo Grill next door.
The rooms, while functional, are often described as basic and in need of renovation. Cleanliness is inconsistent with complaints about dirty linens, unpleasant odors and lack of proper maintenance. Positive notes include clean bedding and the staff’s helpful attitude during room changes, but the cramped space and outdated decor detract from the overall comfort.
Cleanliness is a significant concern with multiple reports of dirty rooms, stained towels and mold. Some guests found their rooms reasonably clean, but the consensus is that better upkeep is urgently needed. The staff, however, frequently earns high marks for their friendliness and efficiency in addressing issues, making guests feel well-cared for.
Free WiFi is available but experiences vary with some enjoying strong connectivity while others struggle with weak signals and poor speed. The parking situation is another downside with limited, cramped and often full parking spaces, occasionally causing difficulty for guests with larger vehicles.
The hotel offers a generally family-friendly environment but may lack sufficient space and amenities for larger families. Noise disruptions from other guests and inadequate facilities for children are noted drawbacks. Guest reviews on the beds are split; while some find them clean and comfortable, others criticize the narrow, uncomfortable mattresses and lack of blankets.
Accessibility is a highlight due to the excellent location and transport links, making it convenient for quick stopovers. However, the hotel falls short on facilities for disabled guests and those with specific mobility needs. The breakfast service, though available, could benefit from more variety and better maintenance.
In summary, Première Classe Boulogne sur Mer is an economical choice with an excellent location and friendly staff, ideal for short stays and travelers on a budget, but it requires significant improvements in cleanliness, room comfort and breakfast service to enhance the guest experience fully. Show more
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Categories
Family Friendly Hotel
Première Classe hotels generally offer budget-friendly accommodations suitable for families on a tighter budget.
Dog Friendly Hotel
This hotel allows pets. It's a budget-friendly option for travelers with pets.
Cheap Hotel
This hotel provides budget-friendly accommodation in Boulogne-sur-Mer. Première Classe hotels offer essential amenities, making it a practical choice for travelers focused on affordability.
Hotel with Parking
Accessible Hotel
Room Types
Triple Room with 1 Double Bed and 1 Single BedThe rooms have a TV with a built-in alarm clock.
Triple RoomThe rooms have a TV with a built-in alarm clock.
Guest Reviews
5.7
Rated
Location
Première Classe Boulogne sur Mer boasts a prime location that earns high praise from its guests. Nestled conveniently close to the motorway, it offers effortless access to the Eurotunnel and nearby ports, making it an ideal spot for travelers in transit. The hotel is surrounded by a plethora of dining options, including familiar chains like McDonald's and Buffalo Grill, as well as local restaurants, all within walking distance.
Proximity to various shops and commercial zones adds to its appeal, making daily essentials and leisure activities easily accessible. Guests appreciate the short drive to the city center, beaches and tourist attractions like Nausicaa, while others highlight the picturesque sea views from the hotel.
The staff at Première Classe Boulogne sur Mer is frequently commended for their pleasant and welcoming demeanor, enhancing the overall stay experience. The hotel’s reasonable pricing and functional accommodations further make it a go-to choice for those needing a convenient overnight stop or a budget-friendly stay near Boulogne-sur-Mer.
Breakfast
Guests at Première Classe Boulogne sur Mer have mixed feelings about the hotel's breakfast offerings. On the positive side, many found the breakfast to be good, sufficient and offering decent value for money. Some reviews highlight the breakfast as generous, industrial but good and even very good or great. Fresh bread, yogurt and a selection of jams, honey and chocolate spreads are appreciated, along with an all-you-can-eat breakfast option. The friendliness and helpfulness of the breakfast staff were noted positively.
However, several guests felt that the breakfast choices are quite limited and basic with a noticeable absence of fresh baguettes, pastries and variety overall. Issues such as broken coffee machines, empty beverage machines and minimal restocking have been mentioned, leading some to describe the breakfast as not up to its price and lacking in quality. Concerns about the lack of seating and the early disruptions due to workers were also raised.
Overall, while some guests find the breakfast at Première Classe Boulogne sur Mer to be good and fairly priced, others believe it falls short in terms of variety and value, suggesting that improvements and better maintenance could enhance the experience.
Dinner
Première Classe Boulogne sur Mer benefits from its proximity to several dining options, making dining out convenient for guests. Notably, the Buffalo Grill next door is frequently mentioned, providing a close and accessible choice for an evening meal. Guests also highlight the availability of various real French restaurants and eateries in the surrounding area. For those willing to explore further, a 30-minute walk into town reveals more dining opportunities near the cathedral and Old Town.
Rooms
Première Classe Boulogne sur Mer has garnered mixed reviews for its rooms. Despite some positive feedback on cleanliness, overall impressions suggest the accommodations are quite basic and in need of substantial renovation. Cleanliness appeared inconsistent with many reviewers highlighting dirty rooms, stained towels and bed linens, alongside unpleasant odors. Several mentioned the bedding as clean and comfortable, which is a small positive note.
Space is a significant issue with many guests describing the rooms and bathrooms as extremely small and cramped, rendering them impractical for multiple occupants. Functionality also posed problems: issues included non-functioning lights, limited electrical outlets, faulty fixtures and poor sanitary conditions. Soundproofing was another concern with several guests pointing out the noise levels due to thin walls.
Renovation and maintenance are recurrent themes; many rooms appeared outdated and dilapidated with fixtures like bathroom doors and windows not working as they should. The decor itself, dated and in need of a refresh, did little to enhance the experience.
On the customer service front, feedback was split. Some guests found the staff clean and helpful, while others noted unfriendliness and unresponsiveness, particularly in urgent situations like late-night check-ins.
In summary, while Première Classe Boulogne sur Mer offers basic and functional accommodation, extensive renovation and more meticulous upkeep are crucial to enhancing guest experience.
Beds
Guest reviews of Première Classe Boulogne sur Mer highlight both positive and negative aspects of the hotel beds. On a positive note, many guests found the beds to be clean and comfortable with some even describing them as very comfortable and noting the presence of new mattresses. The bedding generally received favorable comments for being clean and decent. Some guests mentioned that the bedding was excellent.
However, the reviews also indicate several recurring issues. A number of guests found the beds narrow and uncomfortable with some mattresses dipping in the middle or seeming very thin, which impacted sleep quality. There were also mentions of beds being faintly made or not made at all and some beds had apparent maintenance issues, like unsteady upper bunks or bedspreads with cigarette burns. Bedding was sometimes described as old or visually unattractive and several guests noted a lack of blankets and poorly soundproofed rooms contributing to an overall less comfortable stay.
While some visitors appreciated the comfort level of the beds, particularly in comparison to competitors, others experienced discomfort that significantly affected their rest.
Cleanliness
When evaluating the cleanliness of Première Classe Boulogne sur Mer, guest reviews paint a predominantly negative picture. Many rooms were described as dirty, often with specific complaints about stained and unchanged sheets, mold and musty odors. The bathrooms frequently received criticism for being unclean with issues like mold, dirty sinks, broken fixtures and unsatisfactory overall maintenance.
Guests also noted an unpleasant smell of tobacco and dampness throughout the hotel. Multiple reviews highlighted stained towels and the absence of soap in dispensers, pointing to a lack of basic hygiene supplies. Additionally, external areas and common facilities, including the breakfast area, were often reported as poorly maintained and not cleaned regularly.
Despite this, a few guests mentioned their rooms were clean, if not always spotless and appreciated the availability of fresh towels daily. However, the overall consensus remains that significant improvements in cleanliness and maintenance are necessary for a more pleasant stay.
Staff
The staff at Première Classe Boulogne sur Mer are frequently praised for their friendliness and attentiveness. Many guests specifically noted the warm welcome they received upon arrival and the helpfulness of the receptionists. The housekeeping team also garnered positive remarks for their kindness and willingness to assist, despite some early morning disruptions. Guests appreciated the staff's efficiency in solving issues, such as room changes and technical problems and highlighted the prompt and polite service they experienced.
The night staff, in particular, were mentioned multiple times for their amiable and caring nature, ensuring late arrivals were well taken care of. A few guests, however, did comment on isolated instances of less friendly or unresponsive behavior from some staff members.
Overall, the majority of the reviews reflect positively on the staff's dedication, professionalism and warmth, contributing greatly to a pleasant stay at the hotel.
Wi-Fi
Première Classe Boulogne sur Mer offers free WiFi service, which some guests found to be satisfactory, describing it as good and working very well. However, experiences with the WiFi vary significantly. Several guests reported difficulties, including weak signals and poor overall connectivity. Logging on to the WiFi was not straightforward for some and there were concerns about inadequate speed and insufficient power outlets to support the WiFi use effectively. While a segment of guests had a positive experience with the hotel's internet service, others encountered challenges that detracted from their stay.
Parking
Guests consistently find the parking situation at Première Classe Boulogne sur Mer to be lacking in space and convenience. Many reviewers note that the on-site parking is free, but it's very limited and narrow, making it challenging to maneuver larger vehicles. Overflow parking is available nearby, which helps mitigate the issue slightly, although it is not always ideal. Some guests experienced difficulty entering the car park with larger vehicles like vans. The hotel's parking spaces are often described as cramped and impractical with frequent mentions of the lot being full or nearly full. Additionally, guests have raised concerns about the lack of security in the parking area. Despite the availability of free parking, the inadequate number of spaces and poor layout are recurring points of frustration for visitors.
Family
Première Classe Boulogne sur Mer offers a family-friendly environment, catering primarily to those traveling with young children. Some guests appreciated the availability of travel cots for infants. However, the hotel seems best suited for smaller families, as larger families have found the space inadequate and faced issues such as small rooms and insufficient amenities like limited power outlets and a lack of pre-reserved cribs. Noise from other guests, particularly large families, was mentioned as a drawback, affecting the overall tranquility. While breakfast is available, some guests noted the need to request additional towels and food items. Overall, it may not be the ideal choice for larger families or those needing extensive child-friendly facilities.
Accessible
Première Classe Boulogne sur Mer offers an overall convenient experience for travelers, particularly due to its excellent location near frequent bus stops, Eurotunnel and a variety of restaurants. Guests remarked on the hotel's easy access, which makes it highly suitable for quick stopovers or those who appreciate proximity to transportation hubs.
However, individuals with mobility issues may find the hotel less accommodating. There have been mentions of the hotel not being designed for those with metabolic or rheumatic conditions, as well as inadequate facilities for disabled guests, such as the lack of available rooms that cater to specific needs like three-person disabled rooms.
The breakfast service, though available, has drawn some critiques for lacking savory options like eggs, ham and cheese and there were additional charges for breakfast regardless of pre-booking for larger groups. Guests also reported minor inconveniences such as malfunctioning door cards and occasional maintenance issues like leaking toilets.
In summary, while Première Classe Boulogne sur Mer is appreciated for its strategic location and ease of access, those with specific accessibility needs or expecting a varied breakfast might need to consider these aspects when planning their stay.
No, Première Classe Boulogne sur Mer doesn't have any pool.
No, a spa isn't available at Première Classe Boulogne sur Mer.
Yes, Première Classe Boulogne sur Mer welcomes dogs.
Yes, parking facilities are available at Première Classe Boulogne sur Mer.
No, Première Classe Boulogne sur Mer doesn't have a gym.