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Summary of reviewsThe Griffin Inn in Liverpool enjoys a wealth of positive reviews, making it a highly recommended venue for a variety of visitors. Positioned in a serene and safe residential area, the inn offers convenient access to local attractions, events and commuting options, enhancing its appeal. The ample parking facilities and quiet environment contribute to a restful and practical stay, particularly for those traveling by car.
The inn's facilities are frequently praised for their cleanliness and modernity. Rooms are described as spacious, comfortable and well-maintained with cozy beds and spotless bathrooms featuring high-quality showers. Although some rooms show signs of age and could use minor refurbishments, the overall comfort and cleanliness stand out positively. The friendly and accommodating staff play a significant role in guest satisfaction, offering attentive and exceptional service across various departments.
The on-site dining experience garners considerable praise for its excellent quality and atmosphere. Despite the notable absence of breakfast options, the evening dining receives high marks for its varied and delicious menu. Guests enjoy the lively pub atmosphere with good music and the option to dine in a large outdoor seating area. The pet-friendly policy further enhances the dining experience, allowing guests to bring their furry companions along.
Free WiFi is available, though some guests have experienced weak signals. The staff is responsive in resolving connectivity issues by offering access to a private network when necessary. Parking facilities are robust with ample off-road parking spaces, though finding spots during busy times can occasionally be challenging.
The Griffin Inn stands out as a clean, comfortable and inviting destination with modern amenities, friendly staff and a welcoming atmosphere for both human and pet guests. Despite minor drawbacks such as the lack of breakfast and occasional room maintenance issues, its overall appeal and guest satisfaction remain decidedly positive. Show more
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Categories
Dog Friendly Inn
Inn with Parking
Cheap Inn
Small Inn
Room Types
Double or Twin RoomThis twin/double room has an en suite bathroom, a flat-screen TV and complimentary toiletries.
Single RoomThis single room has an en suite bathroom, a flat-screen TV and complimentary toiletries.
Double RoomThis double room has an en suite bathroom, a flat-screen TV and complimentary toiletries.
Guest Reviews
7.8
Good
Location
The Griffin Inn enjoys a range of positive feedback regarding its location, making it an attractive choice for various visitors. Positioned in a nice residential area in Liverpool, it offers convenient access to both local attractions and events, including St Helens and the northern part of Liverpool. Many guests appreciated its proximity to functions, family events and even somber gatherings like funerals.
The hotel's setting is described as pleasant and safe with ample parking facilities, making it practical for those traveling by car. The quiet and serene environment is often highlighted, contributing to a restful stay. Moreover, guests found the location ideal for local travel and commuting into town with a bus service conveniently available just outside the hotel.
In addition to its strategic location, The Griffin Inn's cleanliness and modern, comfortable facilities are frequently praised. Private rooms at the end of corridors ensure a quiet and peaceful experience, further enhancing the overall stay. The on-site amenities, such as the nice pub and restaurant, received favorable comments, although not everyone tried the food.
The staff's friendliness and accommodating nature, coupled with the excellent location, contribute significantly to guest satisfaction. The blend of a good atmosphere, comfort and convenience makes The Griffin Inn a highly recommended venue for travelers visiting the area.
Breakfast
Visitors to The Griffin Inn consistently mention the absence of breakfast options as a notable downside to their stay. Despite being clearly communicated prior to booking, the lack of breakfast facilities left many guests feeling disappointed and unable to start their day with a convenient meal. Guests frequently suggested that even a simple continental breakfast would be a welcome addition.
However, the lack of breakfast is somewhat mitigated by the excellence of the evening dining experience. Many reviewers praised the quality of the food in the restaurant with some mentioning they had thoroughly enjoyed their dinner. Additionally, the pub's atmosphere, enhanced by good music, received commendations.
Although the absence of breakfast is a significant letdown, especially given that some guests had expected it based on the information at the time of booking, the overall food quality during other meals was highly rated. The staff at The Griffin Inn were also helpful in recommending nearby cafes, which offered an alternative for those in search of a morning meal.
Dinner
The Griffin Inn has garnered considerable praise for its dining experience with guests frequently highlighting the excellent quality of the food. Many reviews have commended the establishment for its delicious, superb and fantastic meals, often noting the varied and satisfying dinner menu. Additionally, the restaurant appears to maintain a friendly and accommodating atmosphere, supported by a staff that has received repeated accolades for their excellent service.
The inn offers a great selection of pub grub within a lively and lovely atmosphere, which contributes to an overall enjoyable dining experience. The ambiance is enhanced by a large outdoor seating area, providing a pleasant setting for enjoying meals, particularly for those accompanied by their dogs.
While some reviews suggest that certain items may be slightly overpriced, the general consensus remains positive with the quality, taste and quick service of the meals standing out. Guests celebrate the precision with which food is served and the kitchen’s ability to cater to large groups efficiently.
Although a few reviews mentioned less satisfying experiences, these instances are overshadowed by the overwhelming number of positive remarks. Whether dining in the evening or staying overnight at the pub/hotel, patrons can expect to enjoy memorable meals at The Griffin Inn.
Rooms
The Griffin Inn offers rooms that are generally modern, clean and comfortable, making it an ideal option for stopovers in St Helens. Many guests find the rooms spacious and well-fitted with cozy, comfortable beds, contributing to a pleasant stay. The bathrooms receive high praise for being modern and spotless, complete with fluffy towels and good-quality showers.
Despite the generally positive reception, some reviews indicate that certain rooms show signs of age and could benefit from some refurbishment and minor maintenance. Issues such as missing drawers, non-functional blinds, old and tired decor and broken furniture have been mentioned. Nonetheless, the newly renovated parts of the inn, including some high-spec rooms and bathrooms, stand out positively.
The overall cleanliness of the rooms is consistently noted with guests appreciating the well-maintained and tidy spaces. The rooms also offer good amenities, although a few reviews mentioned the absence of toiletries and a lack of breakfast options which was found inconvenient by some guests.
Friendly staff and good food at the inn add to the appeal, though the busyness and noise in the restaurant can be a drawback. Despite minor shortcomings, the Griffin Inn remains a generally comfortable and pleasant place to stay with well-presented rooms that cater to both solo travelers and those with pets.
Beds
Rooms at The Griffin Inn offer a varied experience when it comes to comfort, especially in terms of the beds. Many guests found the beds to be comfortable, even describing them as really comfy and very comfortable. Several reviews noted that the rooms themselves are warm, clean and well-equipped, adding to the overall comfort of the stay. While some guests appreciated the firm mattresses, others found them to be a bit too hard for their liking with some mentioning that the mattresses were way too hard and the pillows were flat and unsatisfactory. There were also mentions of large beds featuring soft and clean bedding, which seemed to appeal to several guests. However, a few criticisms included comments about old and lumpy beds and issues with double beds being two singles pushed together. Despite these variances, it appears that the Griffin Inn generally provides a pleasant and cozy atmosphere for visitors.
Cleanliness
The Griffin Inn receives overwhelmingly positive feedback for its cleanliness and modern amenities. Many guests commend the hotel for maintaining immaculate, tidy and well-maintained rooms that are both comfortable and spacious. The bathrooms, in particular, stand out as pristine and modern, adding to the overall pleasant experience. Guests frequently highlight the clean and comfortable atmosphere with modern furnishings and decoration enhancing the stay. The staff's friendliness and helpfulness further contribute to the inviting environment.
However, a few reviews note occasional lapses in cleaning standards with some mentioning specific issues such as dusty areas behind furniture, water stains and dirty towels. Despite these isolated incidents, the overall consensus remains in favor of the hotel's excellent cleanliness and comforting ambiance, making it a popular choice for many visitors.
Staff
The Griffin Inn enjoys resounding praise for its exceptional staff, contributing to a memorable and pleasant stay for guests. Across various departments, including the bar, reception and housekeeping, the staff are consistently described as friendly, helpful and efficient. Many guests highlight their encounters with the managerial team, particularly noting Andrea's impressive support. The housekeeping and reception teams also receive commendation for their welcoming and accommodating nature. Visitors frequently commend the staff for their politeness and their readiness to go above and beyond, ensuring comfort and resolving any issues that arise promptly. The bar staff, while occasionally noted to be distracted, are generally appreciated for their attentiveness and professionalism. Overall, the consistent praise for the staff's friendliness, efficiency and helpfulness helps cement The Griffin Inn as a warm and inviting destination.
Wi-Fi
The Griffin Inn offers free WiFi, which provides basic connectivity for tasks like streaming Netflix. However, several guests have mentioned that the WiFi signal can be weak and may not reach all rooms effectively. In instances where the standard WiFi was insufficient, some guests were given access to the hotel's private network, improving their experience. Despite occasional connectivity issues, assistance from the staff in resolving WiFi problems appears to be available.
Parking
The Griffin Inn offers a variety of parking options for its guests, making it a convenient choice for those traveling by car. Many reviews highlight the presence of a big car park with plenty of spaces, ensuring easy access from the main road. Guests appreciate the ample off-road parking and the security provided by the parking facilities. The parking is described as excellent at this warm and comfortable inn with lots of space available at the back.
However, some guests have noted occasional challenges with finding a spot during particularly busy times, which might be understandable given the hotel's popularity. A few reviews mention the lack of designated residential parking and the need for more staff to manage the parking situation effectively. Overall, the parking experience at The Griffin Inn is positive with many guests finding it convenient and sufficient for their needs.
Dog Friendly
The Griffin Inn proves to be a haven for guests traveling with pets, particularly dogs. The establishment offers a welcoming environment where staff extend their friendliness not just to human guests but also to their furry companions. Pets, including dogs and even cats, are made to feel at home.
Dogs are allowed in the dining area, bar and designated parts of the restaurant, as well as in the guestrooms, providing flexibility to guests who prefer in-room dining. Special touches, such as treats available in the bar, enhance the overall pet-friendly experience. Moreover, there are ample dog walking facilities nearby, ensuring that guests can easily take their pets out for strolls.
The pet-friendly policies are not just in name; guests report a genuinely accommodating atmosphere that stands out compared to other so-called dog-friendly places. The spacious environment and the proactive attention from the staff, who go above and beyond to look after pets, add to the relaxing and hospitable ambiance of The Griffin Inn.
No, The Griffin Inn doesn't have any pool.
No, a spa isn't available at The Griffin Inn.
Yes, The Griffin Inn welcomes dogs.
Yes, parking facilities are available at The Griffin Inn.