Hotel Exsel Alamanda

Saint-Gilles-les Bains -21.07155800, 55.22323200 , 81, Avenue De Bourbon (Show on Map)
6.2
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Exsel Alamanda welcomes guests with a prime location near the idyllic beaches of St. Gilles, offering convenient access to casinos, restaurants, shops and vibrant nightlife. The hotel's serene, lush green garden and distinctive Creole architecture enhance its exotic charm. The staff's warm, friendly and professional demeanor contributes significantly to the positive atmosphere, making for a welcoming experience.

The hotel's pool is another highlight, particularly appreciated during cooler months for its warmth and cleanliness, creating a tranquil retreat surrounded by nature. Guests enjoy the general cleanliness in both communal areas and individual rooms, although the latter are often described as small and lacking some amenities.

Breakfast reviews are mixed; while some guests find it satisfactory, others feel it lacks variety and is overpriced. Dinner options receive praise for food quality, especially at the Italian restaurant, despite some complaints about the limited and overpriced buffet.

Parking facilities are secure but limited in space, suggesting a need for future visitors to plan accordingly. Most guests find the beds very comfortable, although the practice of pushing two small beds together for doubles disrupts peaceful sleep for some.

Overall, Hotel Exsel Alamanda is recognized for its strategic location, inviting pool, diligent cleanliness and dedicated staff, making it a solid choice for visitors seeking a balance of natural beauty and convenience.
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Hotel Taking Steps Towards Sustainability
The Hotel Exsel Alamanda has been awarded the 'Clef Verte' (Green Key) label, highlighting its commitment to environmental responsibility. The hotel is designed in the Creole architectural style, set within a tropical garden, and it also has practices in place for reduced mobility.

Family Friendly Hotel
Situated in Saint-Gilles les Bains, this hotel is in a popular tourist area, providing families with access to nearby attractions and the beach. Its inclusion indicates it is suitable for family stays.

Dog Friendly Hotel
This hotel is identified as dog-friendly. It is located in Saint-Gilles-Les-Bains, offering convenient access to Saint Paul. It provides a welcoming environment for guests with pets.

Hotel with Swimming Pool
This hotel provides access to a swimming pool. It is a comfortable accommodation option with a pool for relaxation and recreation.

  Outdoor Pool  


Business Hotel
While specific business amenities are not highlighted, this hotel offers standard services. It is a reasonable choice for business travelers seeking a straightforward and functional accommodation.

Hotel with Parking
This hotel has parking available for guests. Hotel Exsel Alamanda offers reliable parking arrangements, making it simpler for visitors to manage their transportation.

Accessible Hotel
Hotel Exsel Alamanda is labeled as having access for people with reduced mobility, offering facilities to accommodate guests with accessibility needs.

Hotel near The Beach

Hotel with Outdoor Pool

Room Types
Double Room Air-conditioned rooms with a balcony or terrace, a flat-screen TV and a private bathroom.

Twin Room Air-conditioned rooms with a balcony or terrace, a flat-screen TV and a private bathroom.

Guest Reviews
6.2
Rated
Location
Hotel Exsel Alamanda boasts an enviable location a mere stone’s throw from the serene beaches of St. Gilles. Visitors emphasize the hotel's perfect positioning for both day and nighttime activities with its proximity to the beach, casino, restaurants, shops and bustling nightlife making it an ideal choice for a wide array of guests. The hotel's setting is equally praised, described as exotic and filled with nature's beauty, enhanced by a well-maintained, lush green garden that adds to its charm.

Accessibility is another asset with the city center and various amenities just minutes away, making excursions and daily activities convenient and enjoyable. The staff's friendliness and professional demeanor further complement the overall pleasant atmosphere. The hotel's decor and Creole architecture, coupled with its inviting pool, contribute to a comfortably sophisticated experience.

For those seeking a well-situated establishment that offers natural beauty, convenience and access to local attractions, Hotel Exsel Alamanda stands out as a stellar option.

Breakfast
Guests have mixed feelings about the breakfast at Hotel Exsel Alamanda. While some found it enjoyable and acceptable, others expressed dissatisfaction with its price and variety. The breakfast buffet is described as minimal and not hearty enough considering the cost with a notable lack of both sweet and savory options. Exotic fruits are scarcely available and at times, the fruits provided were of poor quality. Certain basic items, such as cutlery and cups, were sometimes missing and the quality of the coffee and milk was questioned. Yet, there are positive notes mentioning that the breakfast is good and complete for some, though a few guests still suggest it could benefit from more variety. Overall, while it's described as a decent and plentiful breakfast by some, many agree that for the price being charged, it falls short of expectations.

Dinner
Hotel Exsel Alamanda offers a mixed dining experience. Guests have praised the overall quality of the food, describing the dishes and the Italian restaurant as excellent. The ribeye and evening meal options have received particularly positive feedback. However, there are some notable downsides. The dinner buffet is considered overpriced with limited food choices and a lack of refinement in some meals. Some guests experienced issues such as undercooked rice. Despite these drawbacks, the pizzas and hamburgers served at dinner are well-regarded. Overall, while the hotel's restaurants are generally good, there are areas that could use improvement, particularly in terms of value and variety.

Rooms
Hotel Exsel Alamanda offers rooms that are consistently described as very small and cramped with the majority of reviews highlighting the limited space. The bathrooms are also noted to be particularly tiny and, in some cases, poorly designed. Functional elements like fridges and hair dryers are often missing, adding to the inconvenience. Despite these drawbacks, some reviewers mention the rooms and communal areas are kept very clean and the hotel decor brings a positive atmosphere. However, the limited room size and lack of in-room amenities could be a potential concern for guests looking for spacious and well-equipped accommodations.

Beds
Hotel Exsel Alamanda's beds receive mixed reviews from guests. Many have praised the beds for being very comfortable and highlighted the quality of the bedding. Phrases like "very comfortable" and "very good bedding" stand out in several reviews, indicating that a large number of guests found their sleeping arrangements to be satisfying.

However, there are notable concerns, particularly for couples. Several guests pointed out that the double beds are actually two small beds pushed together, which can be inconvenient and uncomfortable due to the beds moving around during the night. This arrangement seems to disrupt peaceful sleep for some. Noise from the hallway also contributes to discomfort for certain guests.

Overall, while individual beds and the general bedding quality are appreciated, the setup for double beds might need reconsideration for improved guest experience.

Cleanliness
Hotel Exsel Alamanda has generally received positive remarks concerning its cleanliness. Many guests noted the overall cleanliness of both the hotel and their individual rooms. The pool received specific praise for its cleanliness as well. Additionally, comments often highlighted the friendly nature of the staff.

However, some reviews pointed out areas that need improvement. In particular, several comments mentioned issues at the reception area, such as items left lying around in hallways and the presence of old or broken equipment. Furthermore, a lack of certain room amenities like glasses, a fridge, slippers and a bathrobe was noted by a few guests.

Bathrooms seemed to be a recurring concern with mentions of mold in the joints and air conditioning units, the presence of unpleasant odors and limited space that resulted in wet fixtures post-shower. The absence of essential amenities like a coffee maker and good air conditioning also detracted from the overall experience for some visitors. Though many rooms were clean, their small size was mentioned by a few.

Overall, while cleanliness at the Hotel Exsel Alamanda is generally well-regarded, there are definite areas for improvement to enhance guest satisfaction.

Staff
Hotel Exsel Alamanda strikes a harmonious balance between professionalism and warmth, thanks to its notable staff. Many guests highlight the very nice welcome they receive, emphasizing the friendly atmosphere created by the team. The staff, described as attentive, kind and smiling, contribute significantly to a positive experience with special mentions for standout individuals such as the bar manager David and various staff members in the restaurant and reception areas.

The restaurant itself is praised not only for its meals but also for its welcoming team, enhancing guests' dining experiences. The warm and friendly nature of the staff is often compared favorably with those in much higher-rated establishments, underscoring a consistent level of service that exceeds expectations. However, some negative feedback indicates occasional lapses, particularly at reception, where a few guests felt the service could be more considerate.

Despite these isolated incidents, the overall sentiment remains strongly positive with many guests commending the staff's dedication to hospitality and their ability to provide an exceptional, welcoming environment.

Pool
Hotel Exsel Alamanda presents a welcoming oasis, particularly highlighted by its impressive heated pool, which is appreciated especially in the winter months. The spaciousness of the pool offers ample room for relaxation and many guests have found it to be a delightful and awesome feature of the hotel. Not only does the pool area boast nice exterior framing and a garden that adds to its tranquility, but it also provides a calming setting enhanced by nature and the presence of birds.

Visitors often comment on the pool's good water temperature and commend the hotel staff for their helpfulness and friendliness. The addition of poolside amenities, such as towels, contributes to the hassle-free experience. Despite occasional remarks about limited sunlight due to surrounding trees, the pool area remains a beloved spot, particularly noted for its serene and pleasant environment both during the day and when illuminated at night.

Overall, guests leave with positive impressions of the pool and the surrounding serene garden, making it a favored retreat for relaxation within the hotel's exotic and soothing setting.

Parking
Hotel Exsel Alamanda provides guests with secure parking options and a parking lot conveniently located in front of the hotel. However, many guests noted a lack of sufficient parking spaces, causing some inconvenience when finding a spot, especially in the evening. While the hotel does offer parking, the limited availability might require future visitors to plan accordingly or consider alternative parking arrangements nearby.


Yes, Hotel Exsel Alamanda has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Exsel Alamanda.

Yes, Hotel Exsel Alamanda welcomes dogs.

Yes, parking facilities are available at Hotel Exsel Alamanda.

No, Hotel Exsel Alamanda doesn't have a gym.

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