L'Oasis de l'Île
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Summary of reviewsL'Oasis de l'Île offers a tranquil and unique retreat on a private island surrounded by lush greenery and serene waters, providing a peaceful environment for guests to unwind away from city life. Its close proximity to Montreal ensures both accessibility and seclusion, making it an ideal spot for romantic getaways. The stunning location, combined with superb facilities such as a spa and pool, leaves a lasting impression on visitors.
The dining experience at L'Oasis de l'Île receives high marks for its gourmet meals and excellent service, particularly during dinner. Guests value the quality and taste of the food, despite a limited selection for vegetarians and an early evening meal schedule. Room service maintains a high standard, complementing the overall dining experience. Breakfast, however, could be improved in terms of variety, punctuality and ambiance.
The spacious and comfortable rooms, often praised for their cleanliness, pleasant views and amenities like fireplaces, contribute to a relaxing stay. Occasional minor issues like musty smells or bed discomfort do not overshadow the overall positive feedback. The soundproofing and tranquility of the rooms further enhance the guest experience.
While individual room cleanliness is commendable, the hotel's common areas and certain facilities require more attention. Some guests report stained carpets, dirty pools and unkempt exterior areas, which detract from the overall appeal.
The staff at L'Oasis de l'Île are generally friendly, helpful and accommodating with many guests appreciating their courteousness and attentiveness. However, there are occasional reports of less friendly front desk staff and inconsistent service, especially during night hours.
The picturesque pool area, surrounded by serene gardens and complemented by multiple hot tubs and saunas, remains a highlight despite concerns about additional costs and occasional cleanliness issues. Overall, the beautiful and tranquil setting of L'Oasis de l'Île, combined with comfortable accommodations and mostly positive interactions with staff, creates an enchanting and memorable experience for guests.
Categories
The dining experience at L'Oasis de l'Île receives high marks for its gourmet meals and excellent service, particularly during dinner. Guests value the quality and taste of the food, despite a limited selection for vegetarians and an early evening meal schedule. Room service maintains a high standard, complementing the overall dining experience. Breakfast, however, could be improved in terms of variety, punctuality and ambiance.
The spacious and comfortable rooms, often praised for their cleanliness, pleasant views and amenities like fireplaces, contribute to a relaxing stay. Occasional minor issues like musty smells or bed discomfort do not overshadow the overall positive feedback. The soundproofing and tranquility of the rooms further enhance the guest experience.
While individual room cleanliness is commendable, the hotel's common areas and certain facilities require more attention. Some guests report stained carpets, dirty pools and unkempt exterior areas, which detract from the overall appeal.
The staff at L'Oasis de l'Île are generally friendly, helpful and accommodating with many guests appreciating their courteousness and attentiveness. However, there are occasional reports of less friendly front desk staff and inconsistent service, especially during night hours.
The picturesque pool area, surrounded by serene gardens and complemented by multiple hot tubs and saunas, remains a highlight despite concerns about additional costs and occasional cleanliness issues. Overall, the beautiful and tranquil setting of L'Oasis de l'Île, combined with comfortable accommodations and mostly positive interactions with staff, creates an enchanting and memorable experience for guests.
Inn with Rooms With Fireplace
Inn with Swimming Pool
Outdoor Pool
Accessible Inn
3-Star Inn
Inn with Outdoor Pool
About L'Oasis de l'Île
License: 221273
Guest Reviews
Location
Visitors frequently praise the hotel's beautiful surroundings, which include opportunities to explore the natural landscapes and appreciate the scenic beauty of the Thousand Islands River. The charming and quaint atmosphere lends itself to a romantic getaway, making it a perfect spot for couples seeking privacy and tranquility.
With its superb facilities, including a spa, pool and comfortable accommodations, L'Oasis de l'Île stands out not just for its location but also for its overall experience. Whether guests visit to discover the vibrant fall colors of Quebec or simply to relax in a secluded haven, the hotel's magnificent setting and calming ambiance consistently leave a memorable impression.
Breakfast
However, there are significant areas where the breakfast service could improve. Common criticisms include the lack of variety and the limited selection of options with some guests noting the same menu was repeated during their stay. The timing of the breakfast service also posed an issue, typically starting at 8:30 AM, which was inconvenient for business travelers or those with early schedules.
The ambiance where breakfast is served was another point of contention with some guests finding the room cold and the experience somewhat lacking in warmth and comfort. Additionally, the service seemed inconsistent with reports of breakfast arriving late and occasional disappointment with the freshness and overall quality of the food.
Overall, while there are commendable aspects of L'Oasis de l'Île's breakfast offering, attention to variety, punctuality and better service could enhance the guest experience significantly.
Dinner
However, there are some limitations to consider. The restaurant has a limited choice of food, particularly for those seeking vegetarian options, which some guests found disappointing. Additionally, the evening meal service operates between 4-5pm, leaving some guests to seek alternative dining options elsewhere, which can be inconvenient. Despite the hotel’s reasonable pricing for evening food, the restricted evening service means that some visitors end up dining outside the premises, which occasionally poses challenges.
For those who prefer staying on-site, the hotel's three hot pools offer a very relaxing environment, complementing the dining experience.
Rooms
Beds
Cleanliness
However, there are concerns about other aspects of the hotel. The hallways are noted for having large stains on the carpets and some guests report that the pools and spas are dirty, sometimes even smelling unpleasant. Additionally, the cleanliness of the site outside the rooms seems inconsistent with some areas being well-maintained while others appear neglected. There are also remarks about the exterior of the building looking tired and certain amenities being out of service or closed.
In conclusion, while the individual rooms at 'L'Oasis de l'Île' are generally well-reviewed for their cleanliness and comfort, the common areas and some facilities require more attention to maintain the overall cleanliness and appeal of the hotel.
Staff
Despite these positives, there are recurring comments about the front desk staff being less friendly and approachable. A few reviews also note the lack of staff presence at night, leading to difficulties in getting assistance during those hours. Some guests mentioned instances where staff seemed overwhelmed or preoccupied, such as making sandwiches for themselves or being on the phone. This indicates occasional service variability.
Overall, while there are areas for improvement, L'Oasis de l'Île's staff often leaves a positive impression through their kindness and willingness to help, contributing to the overall pleasant experience of staying in this unique place.
Pool
Yes, L'Oasis de l'Île has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at L'Oasis de l'Île.
No, L'Oasis de l'Île doesn't allow dogs.
No, parking facilities aren't available at L'Oasis de l'Île.
No, L'Oasis de l'Île doesn't have a gym.
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