Hôtel Exsel Créolia
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Hôtel Exsel Créolia in Saint-Denis, Réunion Island offers guests a peaceful location with stunning views of the city from the poolside or balcony. Visitors rave about the wide range of delicious and high-quality breakfast options available, although some found it expensive. The hotel restaurant receives mixed reviews with concerns about slow service and pricing. The rooms are clean and comfortable, although some may be on the smaller side or in need of updates. Most guests appreciate the hotel's emphasis on cleanliness with friendly and accommodating staff members. The pool area is a highlight with a large pool and plenty of sun loungers for relaxation, although more seating may be needed during events. The hotel provides warm hospitality with comfortable beds ensuring a good night's rest. While the hotel has some areas in need of improvement to meet four-star standards, it offers a decent stay with luxury comfort in simple but cozy rooms.
Categories
Hotel Taking Steps Towards Sustainability
This hotel holds both the European Ecolabel and the Green Key label, signifying its dedication to environmental protection and responsible tourism. They focus on reducing energy consumption, using renewable energy, and managing waste responsibly.
Hotel for Honeymoon
Offers a romantic and intimate setting with comfortable rooms and Creole cuisine. It's nestled in a peaceful environment, ideal for relaxation and enjoying activities like coastal walks and water sports.
Hotel with Spa
This hotel offers the Créolia Wellbeing area, a dedicated space for relaxation. It provides facial treatments, massages with essential oils, and relaxation rituals. There is also a 500 m² swimming pool.
Family Friendly Hotel
This hotel is well-regarded by families. It offers a large outdoor terrace with sun loungers, providing ample space for families to relax and enjoy views of Saint-Denis and the Indian Ocean.
Dog Friendly Hotel
This hotel is pet-friendly and offers a large outdoor terrace with sun loungers. It is located in the north of Reunion Island, overlooking Saint Denis and the Indian Ocean.
Hotel with Swimming Pool
This hotel offers an outdoor pool and a full-service spa with massages and body treatments. There is also a fitness center available. The hotel also has a restaurant serving French cuisine and a bar.
Outdoor Pool
Business Hotel
This hotel offers 5 fully-equipped seminar rooms and customized services. It is located close to business districts with quick access to the rest of the island. The hotel provides free Wi-Fi throughout, and offers a range of configurations to suit various needs, from 10 to 450 people. It is also recognized as an eco-responsible hotel with European Ecolabel certification.
Hotel with Parking
This hotel offers convenient parking, making it easy for guests to manage their transportation. Its location allows for straightforward access to Saint-Gilles-Les-Bains, providing a comfortable and practical stay.
Accessible Hotel
This hotel provides mobility-impaired access, a swimming pool with panoramic ocean views, and meeting rooms. All Exsel Hôtels group hotels have facilities and rooms adapted for PRMs and equipped for optimum comfort: walk-in showers, easy access and adapted communal areas.
4-Star Hotel
This hotel is located in the north of Reunion Island and offers a large outdoor terrace with sun loungers overlooking Saint Denis and the Indian Ocean. It also features a full-service spa, an outdoor pool, a fitness center, and complimentary wireless internet access.
Hotel with Outdoor Pool
Hôtel Exsel Créolia boasts a 500 m² infinity pool with views over the Indian Ocean and the city. The outdoor pool is open from 7:00 AM to 9:00 PM and has sun loungers. There is also a children's pool available.
Romantic Hotel
Guest Reviews
Located in the beautiful city of Saint-Denis, Hôtel Exsel Créolia offers an exceptional view of the city which can be enjoyed from the poolside or balcony. The hotel is conveniently situated near the airport and offers a shuttle service to the city center. The location is quiet and peaceful, providing a relaxing atmosphere for guests. Bus stops are located near the hotel providing easy access to the city center. While some guests found the location to be a bit far from the center, others appreciated the peaceful surroundings. The hotel provides a wonderful setting for a relaxing stay with friendly staff and easy parking options.
Guests who stayed at Hotel Mercure Creolia raved about the breakfast options available. The wide range of delicious and high-quality food was greatly appreciated with some mentioning the inclusion of local spices. The buffet was well-stocked with sweet and savory options and breakfast was deemed "very good," "top," and "excellent" by various guests. The hotel's restaurant also received positive reviews with some guests mentioning that it was good and available in the evening. While some visitors noted that certain items lacked freshness or were frozen, the majority of guests were pleased with the selection and quality of the breakfast provided. One downside, however, was that the breakfast was deemed expensive by one reviewer at 19 euros. Despite this, most guests felt that the breakfast, along with the hotel's pool and decor, made for a wonderful stay. The excellent service provided by the hotel staff was also mentioned with friendly and welcoming staff members making guests feel at home.
The dinner at Hôtel Exsel Créolia receives mixed reviews. Some guests appreciate the good quality and variety of the cuisine with excellent dishes and generous portions that cater to their taste. The possibility of dining on site was also praised, allowing guests to rest comfortably after a great meal. However, some reviewers expressed concerns about the slow service and disorganization with long waiting times and forgotten orders. The pricing of the restaurant was up for debate with some finding it reasonable while others found it too expensive for their liking. Despite the drawbacks, several guests appreciated the unique and delicious dishes, blending traditional and modern cooking techniques. Overall, the dinner experience at Hôtel Exsel Créolia has its pros and cons but offers a decent choice for those looking to dine on-site.
Hôtel Exsel Créolia offers guests comfortable and clean rooms, despite some being on the smaller side and poorly designed. Some rooms may also have visible signs of wear and tear, such as creaky beds or doors. However, there are plenty of positive aspects to the rooms, such as exceptional comfort and beautiful views of the city, pool and ocean. Many guests also appreciate the modern and functional room equipment and cleanliness. While some feel the rooms could use more personalized touches or updates, the renovated privilege rooms are praised for their size and pleasant decor. The hotel staff are friendly and accommodating, although some guests have had issues with room service or faulty amenities like phones or mirrors. Overall, Hôtel Exsel Créolia provides a decent stay with luxury comfort in simple but cozy rooms.
The Hôtel Exsel Créolia provides warm hospitality and well-equipped rooms with comfortable beds, ensuring a good night's rest. While some guests noted minor issues like stains on the bed frame or a slightly hard mattress, most reviewers praised the quality of the bedding. Families should note that some rooms only have one regular bed and a squeaky sofa bed, but the hotel often offers a complimentary extra bed option. Visitors who prioritize a quality sleep experience will appreciate the comfortable mattresses and warm welcome offered by this hotel. While the breakfast may not meet the standards expected of a 4-star hotel, the comfortable beds more than make up for it.
Hôtel Exsel Créolia is a hotel with a great emphasis on cleanliness with most guests mentioning its spotless rooms and modern facilities. However, some guests pointed out areas in need of improvement such as unemptied trash cans, dirty windows and a slightly unclean courtyard. Some visitors also reported unpleasant smells with a few mentioning damp and sewage odors. Nonetheless, most guests commended the helpful and friendly staff with mentions of the clean and functional pool being a highlight. Moreover, many guests appreciated the spacious and modern rooms with beautiful views. While there were a few complaints about dirty hallways and unclean bathrooms, the hotel staff was responsive and helpful when these issues were brought to their attention. Overall, guests seem to be satisfied with the cleanliness standards of Hôtel Exsel Créolia.
If you want to have a comfortable and enjoyable stay in Réunion Island, the Hôtel Exsel Créolia is a great choice. The staff at the hotel is exceptional and very welcoming, making guests feel at home right from the start. They are attentive, responsive and always willing to help. The front office supervisor Charlotte and the FO team are particularly noteworthy, as they are professional, friendly and accommodating. The restaurant and bar staff are also praised by many guests, although some suggest that the restaurant service could be improved in terms of organization. On the whole, however, the staff's positive attitude and dedication to their work make the hotel a preferred option for travelers to the island.
The Hôtel Exsel Créolia boasts a fantastic pool area with a large pool complete with a guard rail and plenty of sun loungers for relaxation. Guests rave about the exceptional view from the pool, which overlooks Saint-Denis and the ocean. The pool is spacious and enjoyable and guests particularly appreciate the ease of access and provision of towels by the hotel. Despite some comments about the water being too cold, most agree that the pool is well-maintained and perfect for a refreshing dip. Some guests note that the hotel could benefit from more sun loungers and less priority given to airline staff. Overall, the pool area is a highlight of the hotel, complementing the pleasant surroundings and good restaurant. Families appreciate the child-friendly facilities, while couples can enjoy the tranquility and views of the pool.
Hôtel Exsel Créolia may have received some negative reviews, but there are also some positive comments from guests. The hotel's refined cuisine and beautiful establishment are definitely worth mentioning. Additionally, some rooms, particularly the renovated privilege rooms, are very pleasant and spacious. The hotel also has an interesting price-to-quality ratio. While some guests found the rooms a bit dated and noisy, the views and size of the rooms were appreciated. However, the hotel needs to improve its customer service and personalized welcome, which is expected from a four-star establishment. The basic breakfast and uncomfortable bedding were also disappointing. Overall, Hôtel Exsel Créolia has potential but needs to work on its facilities and services to meet the standards of a four-star hotel.
If you're looking for a hotel with a magnificent outdoor pool, look no further than the Hotel Mercure Creolia. Guests rave about the stunning location and the size of the pool with some calling it "very large" and "beautiful." The pool is easily accessible and the hotel even provides towels for guests to use. Families will appreciate that the pool is perfect for children. While some mention that there may not be enough seating during events, many guests praise the restaurant and the friendly staff. However, keep in mind that some guests have commented that the hotel itself is aging and the pool is not heated. Overall, if a beautiful pool is a key factor in your vacation, the Hotel Mercure Creolia is worth considering.
Location Show Map
Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Pool
4 Star
Outdoor Pool
Yes, Hôtel Exsel Créolia has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hôtel Exsel Créolia.
Yes, Hôtel Exsel Créolia welcomes dogs.
Yes, parking facilities are available at Hôtel Exsel Créolia.
No, Hôtel Exsel Créolia doesn't have a gym.
Location Show Map
More Options
-
Apartments in Sainte-Marie
-
From $151
