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Summary of reviewsThe Grand Hôtel & Spa NUXE Serre Chevalier offers an exceptional blend of natural beauty, convenience, and hospitality, particularly appealing to ski enthusiasts due to its prime location right at the base of the slopes. Guests consistently highlight the strategic positioning just steps away from main ski lifts and the village center, which provides a picturesque and accessible starting point for alpine adventures. The hotel's location offers stunning views, with the sight of the surrounding green mountains and snow-covered peaks frequently commended by visitors.
Guests have a positive experience dining at the hotel, where breakfast and dinner are highlights. The breakfast buffet boasts a wide array of fresh and homemade options, set in inviting, clean spaces. The restaurant's dinner service is marked by quality cuisine and excellent staff, with meals enhanced by the panoramic terrace views, though a few instances suggest room for improvement in menu consistency.
The hotel's accommodations, while stylish and well-maintained, are noted to be small, with some guests recommending upgrades to superior rooms for added comfort. Nevertheless, the compact rooms do not detract from the overall appeal, thanks to their tasteful design and cleanliness. The welcoming staff contributes significantly to guest satisfaction, consistently praised for their friendliness, attentiveness, and professionalism across all areas of the hotel.
Amenities such as the spa and pool further enhance the stay. The spa is a charming retreat, featuring excellent facilities and a tranquil atmosphere, while the large, well-maintained pool offers a refreshing oasis. Parking options are versatile, with both paid underground parking and nearby free public alternatives, catering to different guest needs.
The hotel's ski services are particularly advantageous, offering equipment rental and storage on-site and facilitating easy access to the slopes, making it a superb destination for skiing trips. The beds, mostly comfortable and equipped with quality bedding, contribute to the overall restful experience, despite some minor layout concerns in specific rooms.
While some guests feel the hotel doesn’t fully meet the expectations of a four-star rating due to room sizes, the combination of location, food quality, cleanliness, and exceptional service create a highly positive overall experience at the Grand Hôtel & Spa NUXE Serre Chevalier, solidifying its reputation as a charming and accommodating alpine retreat. Show more
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Hotel with Ski To Door Access
This hotel offers direct access to the slopes of Serre Chevalier, one of the largest ski areas in Europe. The NUXE spa provides a luxurious experience after a day on the mountain, combining convenience with relaxation.
Hotel near Ski Resorts
Located steps from Chantemerle Serre Chevalier Ski Resort and Serre Chevalier Villeneuve, this family-friendly hotel offers ski-in/ski-out access. It features an indoor pool and a full-service spa for relaxation after a day on the slopes.
Hotel for Honeymoon
As a 'Grand Hôtel' with a NUXE Spa, this establishment suggests a high level of luxury and dedicated wellness facilities. The spa likely offers specialized treatments for couples, contributing to a relaxing and indulgent romantic getaway.
Hotel with Spa
This hotel offers a luxurious spa experience with NUXE treatments. The combination of grand hotel amenities and a renowned spa brand makes it a top choice for relaxation and rejuvenation.
Family Friendly Hotel
This hotel provides a luxurious experience with its spa facilities, offering a relaxing environment for families. It's well-situated close to ski lifts, making it convenient for family ski trips and other activities in Serre Chevalier.
Dog Friendly Hotel
This hotel offers a luxurious experience for both you and your dog. As a hotel, it likely has more comprehensive services and amenities compared to apartments or residences, potentially including dedicated pet services or areas. The spa could also offer relaxing treatments for owners after a day of hiking with their dogs.
Hotel with Swimming Pool
This hotel offers direct access to the ski slopes and features a NUXE Spa. It also has a swimming pool, two restaurants, and a bar with a fireplace, providing a comprehensive and luxurious experience.
Outdoor Pool
Business Hotel
This hotel has a spa and is well-equipped for relaxation after business activities. The presence of a spa suggests additional services that cater to relaxation and well-being.
Hotel with Parking
This hotel offers a range of parking options including private parking and a paid underground parking with spaces for electric vehicles. It is located at the foot of the slopes, providing convenience for skiers.
Accessible Hotel
This hotel provides accessible features and services to ensure a comfortable experience for all guests. While specific details aren't provided in the given data, it is a well-regarded hotel in Saint-Chaffrey, suggesting a commitment to guest satisfaction, including those with accessibility needs. It also has direct access to the ski slopes.
4-Star Hotel
This 4-star hotel offers a spa, seasonal outdoor swimming pool and is located a minute's walk from Chantemerle Ski Resort. It features 53 rooms with private balconies, a restaurant, and wellness facilities including a Turkish steam bath and sauna.
Hotel with Outdoor Pool
This hotel offers a luxurious experience with its spa and wellness center. It features an outdoor pool for relaxation and recreation, enhancing the stay with premium amenities and services.
Room Types
Superior Double RoomThese rooms have views of the mountains, an LCD TV, a minibar and free Wi-Fi access. An iron is available at reception. The room has been decorated in light-coloured wood.
Small Classic RoomThese rooms have a small north-facing window with views of the town, a flat-screen TV and free WiFi access. There is also a small bathroom. An iron is available at reception.
Deluxe Double RoomAll rooms have views of the mountains, a flat-screen TV and free WiFi access. An iron is available at reception.
Extras in this room include a private balcony.
SuiteThis room has a balcony, living room, flat-screen TV, electric kettle, coffee machine and free WiFi access. It has been decorated in light-coloured wood.
Deluxe SuiteThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. The suite features a coffee machine, a safe deposit box, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Family SuiteFeaturing free toiletries and bathrobes, this apartment includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace with pool views, this apartment also features soundproof walls and a flat-screen TV.
Three-Bedroom ApartmentThis spacious apartment is comprised of 1 living room, 3 separate bedrooms and 1 bathroom with a bath and free toiletries. Featuring a terrace with pool views, this apartment also offers soundproof walls and a flat-screen TV. The unit offers 4 beds.
Guest Reviews
8.4
Very Good
Location
Grand Hôtel & Spa NUXE Serre Chevalier is a highly acclaimed destination for those seeking a harmonious blend of natural beauty and convenience, particularly for ski enthusiasts. Nestled at the foot of the slopes, this hotel offers a strategic location just 50 yards from the main ski lift and the village centre, making it an ideal starting point for daily adventures on the slopes. Guests rave about the stunning views of the surrounding green mountains and breathtaking mountain scenery visible from the balconies, which provide a serene backdrop to an already incredible location.
The hotel ensures a seamless experience for its guests with amenities like on-site packages and the opportunity to have snowboards waxed directly at the hotel. The proximity to the slopes is a major highlight, providing the thrill of being among the first to hit the runs each morning. The convenient garage and comfortable, well-appointed rooms, though some may find them small, further add to the hotel's appeal.
Dining at the Grand Hôtel & Spa NUXE Serre Chevalier is another delight, with visitors praising the quality of the food and exceptional breakfast accompanied by picturesque views. The restaurant staff is noted for being professional and attentive, complementing the culinary experience with their service.
Overall, the hotel's combination of location, comfort, and welcoming staff makes it a standout choice. The surrounding natural beauty, coupled with thoughtful amenities and services, creates an atmosphere that many guests find both comforting and exhilarating during their stay.
Breakfast
Nestled in the serene atmosphere of Grand Hôtel & Spa NUXE Serre Chevalier, guests are greeted each morning with a remarkable breakfast experience that consistently garners high praise. The extensive buffet offers an abundance of choices, featuring a variety of fresh and high-quality products that cater to diverse tastes. Patrons have delighted in the expansive selection, which includes a wide array of delicious homemade cakes, baked goods, and traditional breakfast staples. The setting itself is inviting, with rooms noted for being clean and well-appointed, further enhancing the overall breakfast experience. Guests frequently highlight the hearty and plentiful nature of the offerings, ensuring that there's something satisfying for everyone. The breakfast scene here is characterized by its copiousness and quality, providing a true pleasure to start each day in this idyllic location. Whether indulging in the varied and healthy options or the comforting treats available, the breakfast at Grand Hôtel & Spa NUXE Serre Chevalier has proven to be an exceptional aspect of the stay.
Dinner
Visitors to the Grand Hôtel & Spa NUXE Serre Chevalier generally speak highly of their dining experiences at the hotel restaurant, noting its central location within the resort. The restaurant is often praised for its good quality food and excellent service, making dining an enjoyable occasion. Meals are highlighted as being delicious, particularly when dining on the terrace in the evening sun. The menu presents excellent dishes, with guests appreciating the friendly and attentive staff who contribute to a pleasant ambiance. While many reviews commend the restaurant's offerings and consider the food of a good standard, there are occasional mentions of less favorable experiences, such as a steak that was not up to expectations or the dining taking longer than desired. However, these instances seem to be overshadowed by the general consensus of a lovely restaurant atmosphere and satisfying meals. Overall, the dining at Grand Hôtel & Spa NUXE Serre Chevalier delivers a mostly positive culinary experience with a few areas for improvement.
Rooms
Nestled in the scenic Serre Chevalier valley, Grand Hôtel & Spa NUXE offers a mix of charm and modern comforts in its accommodation. A frequent observation among guests is the compact nature of the rooms, with many noting that standard and classic rooms tend to be on the smaller side and occasionally lacking sufficient storage. While some rooms may face the road or have limited views, many guests appreciated the stylish, recently renovated interiors that exude warmth and comfort. Upgrades to superior rooms often brought a noticeable improvement in space and led to more satisfying experiences. The bathrooms, too, received mixed reviews, with some being described as rather small, though others found them to be both spacious and luxurious.
Despite the room sizes, the hotel's prime location, cleanliness, and attentive staff consistently garnered praise, balancing the overall guest experience. The hotel’s proximity to the center and ease of access to local attractions and activities were a noted advantage. The rooms, though compact, are tastefully designed, well-equipped, and generally maintained to a high standard, making them a cozy retreat in this charming alpine setting.
Beds
The beds at Grand Hôtel & Spa NUXE Serre Chevalier receive a lot of praise for their comfort, with numerous guests expressing satisfaction with the quality and coziness of the bedding. Despite some remarks about the smaller size of some beds, most visitors describe them as very comfortable, with bedding that enhances the restful experience. A standout mention is the availability of king-size options that contribute to a more spacious sleeping environment. However, a few concerns arise regarding room layout, specifically relating to room 301, where the placement of a wooden beam posed a potential risk. Overall, the quality of the beds is generally well-regarded, complementing the attentive service and excellent breakfast experience at the hotel.
Cleanliness
At Grand Hôtel & Spa NUXE Serre Chevalier, guests consistently praise the impeccable cleanliness of the hotel and its services. The attention to cleanliness, from the rooms to the pool and even the bathtub, stands out as a distinct feature of the establishment. Visitors appreciate the beautifully appointed and well-maintained spaces, noting that the facility’s cleanliness is matched by its elegant design. This dedication to immaculate upkeep extends to common areas, contributing to an overall pleasant stay.
However, it's worth noting that some guests encountered minor issues with room functionality. The rooms, while beautifully designed, are reported to be quite small with limited storage space. In particular, a beam in one of the rooms posed a safety risk, and noise from large groups in communal areas was mentioned as a disturbance.
Nevertheless, the staff's friendly service alongside the clean and welcoming environment ensures that guests feel well cared for. The combination of exceptional cleanliness and good service leaves a lasting impression, enhancing the overall guest experience at this charming location.
Staff
Visitors to the Grand Hôtel & Spa NUXE Serre Chevalier consistently commend the hospitality offered by the staff, highlighting their kindness and attentiveness. The team is described as friendly, helpful, and competent across various hotel services, including the reception, restaurant, and spa. Guests feel welcomed with warm smiles and genuine interest from the staff, creating a comfortable and inviting atmosphere. The receptionists are resourceful and efficient, providing valuable information and services to enhance the guest experience.
While the hotel staff generally receives praise for their efforts to ensure a pleasant stay, some guests have noted instances where they felt more like a number than a valued guest. Moreover, staff members have been recognized for their dedication in trying to address any service shortcomings, demonstrating a commitment to maintaining the quality of service.
Overall, the staff at Grand Hôtel & Spa NUXE Serre Chevalier contribute significantly to the positive experience of guests, with most reviews reflecting satisfaction with their friendliness, attentiveness, and professionalism.
Spa
Nestled in the picturesque location of Serre Chevalier, the Grand Hôtel & Spa NUXE offers a serene retreat with its impressive spa amenities. This hotel’s spa is regarded as a hidden gem, particularly praised for its beauty and fantastic facilities that include a large pool and luxurious treatments. Guests often find it a delightful indulgence after a day of skiing, enhancing their alpine experience. The atmosphere is cozy and the decor tasteful, contributing to an overall pleasant environment. The addition of NUXE products in the rooms enhances the feeling of well-being offered by the spa.
Despite some minor concerns about temperature and accessibility, the spa is generally acknowledged as a well-equipped space, ideally complementing the ski-in/ski-out convenience of the hotel. While the spa area is smaller than some might hope, it is precisely equipped and adds significant value to the hotel stay. The service quality stands out, surpassing expectations and making the Grand Hôtel & Spa NUXE a highly recommended destination for relaxation and rejuvenation amidst the splendid slopes of Serre Chevalier.
Pool
The Grand Hôtel & Spa NUXE Serre Chevalier offers a mixed experience with its pool facilities. Guests generally appreciate the large and refreshing swimming pool, which provides a pleasant escape from the summer heat, especially during a heatwave. The heated pool adds an extra layer of comfort, making it a favored spot for relaxation. Many guests describe the pool as clean and well-maintained, with a pleasant ambiance that enhances their stay.
An outdoor terrace with views of the snow front and the warmth of a wood fire offers a picturesque setting that complements the pool experience. For those enjoying a gin and tonic poolside, the atmosphere is elevated into a delightful leisure moment. Additionally, the availability of amenities like bathrobes and slippers adds a touch of luxury to the visit.
However, some reviews hint at inconsistencies, noting occasions where the pool was smaller than expected or had cleanliness issues. These discrepancies highlight areas for potential improvement, especially in maintaining pool functionality. Overall, the hotel's pool facilities have the potential to offer a memorable experience with some attention to detail and maintenance improvements.
Parking
The Grand Hôtel & Spa NUXE Serre Chevalier offers a range of parking options for guests, receiving mixed reviews regarding convenience and cost. On the positive side, the hotel provides a large underground parking area equipped with charging stations for electric vehicles, a valuable feature for eco-conscious travelers. Some guests appreciated the hotel's very good location, which offers paid parking facilities. Additionally, there is free parking available nearby, providing an economical alternative for those willing to park a bit further from the hotel. However, some guests noted that the hotel parking can be quite expensive, prompting them to utilize the free parking options in the area. While the free parking is a practical solution for many, it may be slightly inconvenient for those arriving in adverse weather conditions. Despite these mixed experiences, the proximity of free public parking to the hotel generally offers flexibility and choice for guests bringing their vehicles.
Ski
Perfectly situated for winter sports enthusiasts, Grand Hôtel & Spa NUXE Serre Chevalier offers an exceptional location right next to the slopes, making it an ideal choice for skiing getaways. Guests appreciate the hotel's proximity to the Serre Chevalier resort, which allows for a seamless skiing experience. It is incredibly convenient to have equipment rental, package bookings, and ski storage right on site, enhancing the overall accessibility and enjoyment of the visit.
The hotel's lobby features ski rental facilities complete with lockers, facilitating an easy and hassle-free start to the day on the mountains. Being just steps away from the gondola, travelers have easy access to the ski slopes, allowing them to maximize their time enjoying the fantastic terrain.
Guests also enjoy a decent buffet breakfast, from which they can take in views of the nearby cable car and the well-known Luc Alphand slope, adding to the allure of the location. Overall, the hotel stands out for its strategic positioning and services that cater specifically to skiers and bikers, solidifying its reputation as a superb destination for winter sports.
4 Star
Grand Hôtel & Spa NUXE Serre Chevalier has faced some critique from guests regarding its alignment with a four-star rating. Visitors have noted that the rooms and bathrooms tend to be smaller than expected for this category, and some aspects of the service fall short of four-star expectations. A recurring issue has been challenges with the parking system, which inconvenienced guests during their stay. Furthermore, the availability of dining options at the hotel has been limited, with the restaurant not fully operational at times and afternoon meals being unavailable. Despite these concerns, there is an indication that the hotel was once appreciated for a cozy, family atmosphere that seems to have shifted in the pursuit of higher star status. This suggests a past charm that resonated well with visitors, although its current services and facilities feel mismatched with its desired upscale ranking.
Yes, Grand Hôtel & Spa NUXE Serre Chevalier has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Grand Hôtel & Spa NUXE Serre Chevalier.
Yes, Grand Hôtel & Spa NUXE Serre Chevalier welcomes dogs.
Yes, parking facilities are available at Grand Hôtel & Spa NUXE Serre Chevalier.
No, Grand Hôtel & Spa NUXE Serre Chevalier doesn't have a gym.