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Summary of reviewsB&B HOTEL ANNEMASSE Saint-Cergues offers a well-rounded, budget-friendly stay with numerous positive attributes. Strategically located near the highway, this hotel provides convenient access to major routes leading to Geneva and Italy, making it an ideal stopover for travelers. Despite its placement on the outskirts of a village and adjacent to a main B-road, guests enjoy a tranquil and serene setting with easy access to local amenities and outdoor activities like skiing and hiking. Free and ample parking, including charging stations for electric vehicles, enhances its convenience.
The breakfast at the hotel is mostly well-reviewed for being hearty, varied and of good quality. Guests frequently commend the buffet's selection and the friendly service provided in a clean, pleasant environment. However, some found the breakfast a bit pricey and noted occasional lapses in quality and service.
Rooms at the B&B HOTEL ANNEMASSE Saint-Cergues are modern, clean and functional, although some are cited as small. Cleanliness is consistently upheld with both rooms and common areas being well-maintained. The air conditioning and soundproofing contribute to a restful experience, despite intermittent mentions of limited temperature control and size constraints.
Cleanliness is a hallmark of this hotel with guests frequently praising the spotless state of rooms, bathrooms and common areas. The recent renovations contribute to the fresh and modern ambiance.
The staff is generally described as friendly, professional and accommodating, significantly enhancing the guest experience. While a few instances of unprofessionalism and lack of responsiveness were noted, these are overshadowed by the overall positive reception.
WiFi services at the hotel receive mixed reviews. While the internet is praised for being free, accessible and stable in most areas, there are notable connectivity issues, particularly on certain floors and with the registration process.
Parking is a strong point for the hotel with guests benefiting from free, secure and ample spaces. The convenience of monitored and fenced parking, combined with facilities for electric vehicle charging, is frequently highlighted.
For family travelers, the hotel offers good accommodations with interconnected rooms and helpful staff. Despite occasional issues with prepped baby beds, the hotel’s clean and spacious rooms and proximity to activities make it ideal for families.
Beds in the hotel are generally comfortable, contributing to a restful stay, although a few guests reported issues such as bedbugs, hard mattresses and mismatch in bedding sizes.
Rated three stars, the hotel is functional and clean, providing good value for money but lacking some amenities and character associated with higher ratings. Reception hours and certain service aspects could be improved.
In summary, B&B HOTEL ANNEMASSE Saint-Cergues provides a comfortable, clean and convenient stay, particularly suited to budget-conscious travelers and families. Its strategic location, friendly staff and comprehensive facilities make it a commendable choice near the Swiss border. Show more
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Hotel with Free Wi-Fi
This hotel offers free Wi-Fi that is easily accessible and available throughout the rooms and foyer. Guests appreciate the good signal and efficient performance, describing the WiFi as stable and the internet speed as good.
Cheap Hotel
This hotel provides budget accommodation in the Annemasse area. It's a convenient option for travellers looking for affordable stays near the Swiss border.
3-Star Hotel
This hotel is located in Saint-Cergues, near Annemasse. It offers affordable and comfortable accommodation, making it a practical choice for budget-conscious travelers.
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
EV charging stations
Room Types
Double RoomThe double room features air conditioning and soundproof walls, as well as a private bathroom boasting a shower. The unit has 1 bed.
Twin RoomThe twin room features air conditioning and soundproof walls, as well as a private bathroom boasting a shower. The twin room offers a flat-screen TV, a wardrobe, parquet floors and heating. The unit has 2 beds.
Triple RoomThe triple room provides air conditioning and soundproof walls, as well as a private bathroom featuring a shower. The unit offers 2 beds.
Double Room - Disability AccessThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower. The double room features a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in a serene setting, B&B HOTEL ANNEMASSE Saint-Cergues boasts a highly praised location that combines accessibility with tranquility. The hotel is strategically positioned near the highway, offering convenient access for travelers heading to destinations such as Geneva and Italy. Guests find the proximity to the motorway particularly advantageous, making it an ideal stopover for those on car trips. The hotel's location also places it within a stone's throw from Annemasse and a short 20-minute drive from Geneva, which is perfect for visitors looking to explore both the Swiss border and its surroundings.
Despite being on the outskirts of the village and next to a main B-road, the area remains remarkably quiet and peaceful, providing a calm environment for a restful stay. For those relying on public transport, a nearby train station is only a 20-minute walk away.
Parking convenience is frequently highlighted with ample space and charging stations for electric cars being a significant plus. Guests appreciate the proximity to local amenities such as McDonald's, shops and restaurants, some of which are within walking distance. The clean, well-maintained premises further enhance the appeal, ensuring a comfortable stay.
While its slightly remote location means fewer dining options immediately nearby, the tranquil countryside setting compensates, offering picturesque views and easy access to various outdoor activities like skiing and hiking. The combination of its strategic location, affordability and excellent amenities make B&B HOTEL ANNEMASSE Saint-Cergues a smart choice for budget-conscious travelers seeking comfort near the Swiss border.
Breakfast
The breakfast at B&B HOTEL ANNEMASSE Saint-Cergues receives mixed but mostly positive reviews. Many guests praised the breakfast for being full, hearty and varied with a wide selection of both sweet and savory dishes. It was noted as being unexpectedly sufficient and good with some guests highlighting that nothing was missing. The buffet style received compliments for its variety, catering to all tastes and good quality. The environment in which breakfast is served is clean and pleasant and the service was appreciated for its professional and friendly nature.
Some guests, however, found the breakfast a bit expensive for what was offered, mentioning that the selection was sometimes limited and the quality could be improved. There were remarks about specific items like scrambled eggs, which some found to be of poor quality. Some guests also pointed out that the breakfast service staff could be overwhelmed at times and there were instances when tables were not promptly cleaned.
Despite a few criticisms, the overall sentiment is that the breakfast experience is generally good, offering a solid start to the day with a decent variety of options at a reasonable price. The breakfast is considered a good balance of quality and value, making it a positive aspect of staying at this hotel.
Rooms
Nestled in a tranquil yet conveniently accessible location, B&B HOTEL ANNEMASSE Saint-Cergues offers a clean, modern retreat for travelers. The rooms, while often described as small, are praised for their cleanliness, modern aesthetics and functionality. Many guests appreciate the comfort and spaciousness of the beds despite some of the rooms being on the smaller side. The air conditioning works well and the hotel is well soundproofed, ensuring a restful stay. While some reviews mention the rooms can become very warm with limited control over temperature settings, others found the air conditioning to be efficient and room temperatures comfortable.
Cleanliness is a consistent highlight with both the rooms and common areas maintaining high standards. The rooms are suitably equipped with amenities for short stays, including comfortable bedding, functional bathrooms and necessary kitchen accessories in some. Guests particularly enjoyed the quiet rooms, even when the hotel is situated near a traffic lane, allowing for a peaceful night.
Concerns about the small size of certain rooms are prevalent, but they are often regarded as adequate for short visits. Some negative feedback points to issues with air conditioning controls and the occasional need for better maintenance, but these do not heavily impact the positive overall perception of the accommodations.
Ultimately, B&B HOTEL ANNEMASSE Saint-Cergues appears to provide a comfortable, clean and modern stay, suitable for budget-conscious travelers looking for convenience and tranquility close to the Swiss border.
Beds
Guests of B&B HOTEL ANNEMASSE Saint-Cergues generally find the bedding to be comfortable with many mentioning the beds as very comfortable and providing a relaxing experience. Several reviews emphasize the comfort and cleanliness of the rooms, which seems to contribute positively to the overall guest experience.
However, there are some repetitive issues noted by a few guests. A significant concern for some was the presence of bedbugs, which detracts considerably from the otherwise positive remarks about bed comfort. Some guests also found the mattresses to be too hard or uncomfortable, highlighting a need for better quality or variety in bedding options. Additionally, several guests pointed out that the duvets and sheets were too small compared to the bed size, indicating a mismatch that could affect sleep quality.
On a brighter note, the beds are often described as comfortable, large enough and sufficient for a good night's sleep. Cleanliness is frequently mentioned with clean rooms and bedding being a notable plus. Despite the occasional hard mattress and issues with bed size, the comfort of the beds remains commendable overall.
In summary, while there are areas needing improvement, particularly in mattress quality and bedding fit, the B&B HOTEL ANNEMASSE Saint-Cergues offers a generally comfortable and clean sleeping experience for its guests.
Cleanliness
The B&B HOTEL ANNEMASSE Saint-Cergues is consistently praised for its exceptional cleanliness. Guests frequently highlight the spotless state of the rooms, bathrooms and common areas. The hotel's modern facilities and recent renovations further contribute to a fresh and well-maintained atmosphere. Cleanliness is a defining feature, making guests feel comfortable and at ease throughout their stay. Although some reviews mention small issues, such as occasional lapses in housekeeping and the size of the rooms, the overall impression is overwhelmingly positive. The well-kept rooms, combined with a quiet environment, ensure a pleasant experience. Despite minor shortcomings, the cleanliness and modernity of this hotel make it a commendable choice for travelers seeking a tidy and comfortable stay.
Staff
The staff at B&B HOTEL ANNEMASSE Saint-Cergues have received generally positive feedback from guests with numerous reviews highlighting their friendliness and professionalism. The reception team is frequently described as welcoming, accommodating and attentive to guests' needs. Many guests noted the exceptional service with particular emphasis on the staff being courteous, helpful and polite. The morning staff, in particular, have been praised for their friendliness and responsiveness. The hotel also has a friendly and approachable cleaning team.
Despite the overwhelmingly positive remarks, a few reviews mentioned less satisfactory experiences, including instances of unprofessionalism and unfriendliness. There were also occasional issues with the availability and responsiveness of the reception staff, especially after 9 PM. Nonetheless, isolated negative reviews do not overshadow the general consensus that the staff at this hotel contribute significantly to a pleasant and comfortable stay for most guests.
Wi-Fi
Guests at B&B Hotel Annemasse Saint-Cergues have mixed experiences with the hotel's WiFi. Many reviews highlight the positive aspects, such as it being free, easily accessible and available throughout the rooms and foyer. Guests appreciate the good signal and efficient performance, describing the WiFi as stable and the internet speed as good. Some even mention the convenience of a GH-1927 nano router provided in the room, which enhances connectivity and the presence of satellite TV that complements the WiFi service.
However, there are notable concerns. Several guests report recurring WiFi issues, especially on certain floors where the connection is either poor or non-existent. Logging in requires registration with a telephone number and email and some guests find themselves having to repeatedly complete the landing page to reconnect. The internet speed can be extremely slow at times and some describe the WiFi as the worst they've encountered.
Overall, while the WiFi at B&B Hotel Annemasse Saint-Cergues is praised for its accessibility and general efficiency, there are significant areas noted for improvement, primarily around connectivity consistency and ease of use.
Parking
B&B HOTEL ANNEMASSE Saint-Cergues appears to receive consistently positive comments from guests regarding its parking facilities. The hotel offers convenient and ample parking spaces, which are available free of charge. A notable feature is the secure nature of the parking with several reviews highlighting that it is monitored, fenced and locked at night, providing peace of mind for guests leaving vehicles, including motorcycles, outside. The parking area is also described as private and guarded with some reviews mentioning a private gate to access the lot.
Guests appreciate the large size of the parking lot, ensuring space availability even for bigger vehicles. Additionally, the hotel's proximity to the highway makes the parking easily accessible. Although there are a few mentions of parking spaces not being wide enough and having to walk a bit from the parking area to the hotel, the overall sentiment remains positive. Furthermore, the option for charging electric vehicles and a nearby restaurant add to the convenience. The ample, free and secure parking is frequently cited as a significant advantage by guests staying at the hotel.
EV charging stations
The B&B HOTEL ANNEMASSE Saint-Cergues offers EV charging facilities, providing the convenience of charging an electric car overnight. However, there are consistent issues with non-electric vehicles occupying the designated charging spots, which impacts availability. Some guests have faced challenges finding a vacant station or suitable plug. Despite these drawbacks, the hotel provides a charging station on-site and a nearby option for electric car users.
Family
B&B HOTEL ANNEMASSE Saint-Cergues seems to be an excellent choice for family travelers, offering a variety of family-friendly amenities and accommodations. Families can take advantage of rooms that can be interconnected via a common door, making it convenient and reassuring for parents and children alike. Despite some challenges, such as baby beds not being prepped upon arrival, the staff have been noted for their helpfulness and friendliness, often providing necessary items like cots for babies.
The hotel's clean rooms and views of the garden and nearby family houses contribute to a pleasant stay. While there aren't designated family rooms, the family suites available on request can accommodate varying family sizes. Its proximity to the Swiss border and ski resorts makes it a strategic location for a family holiday, ensuring easy access to a variety of activities.
Given the positive feedback about family stays, this establishment comes highly recommended for family vacations, especially considering its budget-friendly nature. Families, whether traveling with young children or even pets, can expect a comfortable and accommodating experience at this hotel.
3 Star
B&B HOTEL ANNEMASSE Saint-Cergues is a functional and clean establishment that meets the quality standards expected of a three-star hotel. Guests have noted that while the hotel offers good value for money, it does not provide any extra services typical of three-star stays and some have found the price to be a bit high compared to other nearby accommodations. The hotel is situated in a somewhat remote location, but it is described as comfortable and functional.
The lack of character and charm, which some guests associate with higher-rated hotels, is offset by its cleanliness and overall quality. However, the reception has been criticized for not being open 24 hours and there are mentions of unwelcoming and even insulting behavior from staff upon arrival, which is an area that could use improvement.
Although the hotel lacks certain amenities and has faced some negative feedback regarding service and cost, it remains a suitable option for travelers seeking a straightforward and clean place to stay. Its remote location does not seem to detract significantly from the overall experience, especially for those who prioritize functionality and cleanliness over luxury and extra services.
Dog Friendly
B&B HOTEL ANNEMASSE Saint-Cergues offers a welcoming environment for guests traveling with dogs. The hotel is praised for its dog-friendly facilities and amenities, including pet-friendly rooms and special dog blankets available upon request. Guests appreciate the outdoor green space and spacious rooms, which provide comfortable accommodations for their pets. The hotel staff is noted for being dog-friendly and dog waste bags are conveniently provided. Additionally, the area surrounding the hotel is good for walking dogs, making it a convenient choice for dog owners. Overall, the hotel ensures a comfortable stay for both guests and their furry companions with a dog-friendly atmosphere and dedicated amenities.
No, B&B HOTEL ANNEMASSE Saint-Cergues doesn't have any pool.
No, a spa isn't available at B&B HOTEL ANNEMASSE Saint-Cergues.
Yes, B&B HOTEL ANNEMASSE Saint-Cergues welcomes dogs.
Yes, parking facilities are available at B&B HOTEL ANNEMASSE Saint-Cergues.
No, B&B HOTEL ANNEMASSE Saint-Cergues doesn't have a gym.