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Summary of reviewsHampton Inn St. Catharines Niagara is highly praised for its excellent location, which is ideal for exploring the Niagara region. Positioned conveniently off the highway, the hotel provides easy access to Niagara Falls, Niagara-on-the-Lake, local wine-growing areas and other attractions like Port Dalhousie. The quiet neighborhood, close proximity to essential amenities and ample parking options also add to its appeal.
The hotel's breakfast receives generally positive feedback with guests appreciating the variety and quality of the offerings. Fresh scrambled eggs, potato sides, pancakes and a well-stocked waffle station were frequently mentioned. The 24-hour coffee service is an additional perk. Although some guests found the breakfast area small and noted the use of disposable dishes, it is still considered a notable feature of their stay.
Guests find the rooms to be clean, comfortable and modern, often praising the comfortable beds and pillows. Room amenities such as blackout blinds and the updated decor contribute to a positive experience with many appreciating the spaciousness and cleanliness of their accommodations.
Cleanliness extends beyond the rooms to the entire hotel, which is described as spotlessly clean and well-maintained. The modern, newly renovated common areas and rigorous cleanliness standards, especially during the Covid-19 pandemic, reassure guests of a safe stay. The hotel's comfortable and clean environment, along with high-quality amenities, make for a pleasant experience.
The staff at Hampton Inn St. Catharines Niagara consistently receive high marks for their exceptional service and welcoming demeanor. Guests describe the team as friendly, helpful and professional, contributing to a warm and pleasant stay. The efficient check-in process and the positive energy of the front desk personnel are frequently mentioned.
The pool at the hotel is a standout feature with guests enjoying its warmth, cleanliness and maintenance. The reasonable depth caters to different swimmers, making it a popular amenity for both children and adults. The pool, along with the gym, remained operational during the pandemic, reflecting the hotel's effective management and commitment to safety.
The beds are generally deemed very comfortable with many guests highlighting immaculate linens and a restful sleep environment. Although there are minor variations in preferences regarding bed firmness and pillow softness, the overall consensus is that the beds are well-suited for unwinding after a long journey.
Overall, Hampton Inn St. Catharines Niagara offers an outstanding experience with its prime location, comfortable accommodations, exceptional cleanliness, friendly staff and enjoyable amenities, making it an excellent choice for visitors to the Niagara region. Show more
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Categories
Dog Friendly Hotel
This hotel is pet friendly. It provides a comfortable stay for guests traveling with pets.
Hotel with Gym
This hotel is known to have fitness amenities.
Hotel with EV Charging Stations
Provides EV charging stations, ensuring guests can keep their electric vehicles charged. The hotel offers comfortable accommodations and complimentary breakfast.
Hotel with Heated Pool
This hotel features a heated indoor pool. The pool depth ranges from 3'6" to 4'6" and is open from 8:00 am to 10:00 pm.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Heated Pool Indoor Pool
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
Pool surface size:500 ft2
Pool minimum depth:3 ft
Pool maximum depth:5 ft
Pool maximum length:25 ft
When is the pool open?All year
Opening hours:07:00 - 23:00
Pool heating period:All year
Pool activities available:
Water sports
Around the pool, there are also available:
Towels
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Answers last updated by Hampton Inn St. Catharines Niagara
Double Room with Two Double Beds - Non-SmokingThis guestroom includes a 50-inch flat-screen TV and tea- and coffee-making facilities.
King Room with Mini Fridge - Non-SmokingThis guestroom includes a 50-inch flat-screen TV, seating area and tea- and coffee-making facilities.
King Room with Roll-in Shower - Mobility Accessible/Non-SmokingThis double room features a tea/coffee maker, seating area and a 50-inch flat-screen TV. An accessible shower is provided.
Queen Room with Two Queen Beds - Non-SmokingThis guestroom features a tea/coffee maker, seating area and a 50-inch flat-screen TV. A refrigerator and air conditioning are provided.
Queen Room with Two Queen Beds and Roll-In Shower - Mobility AccessThis double room features air conditioning, seating area and tea/coffee maker. An accessible shower and a 50-inch flat-screen TV are provided.
Guest Reviews
8.8
Excellent
Location
Hampton Inn St. Catharines Niagara boasts an excellent location that caters to travelers looking to explore the Niagara region. It's strategically well-positioned for visits to Niagara Falls, Niagara-on-the-Lake and the surrounding wine-growing regions. Guests note the convenience of being right off the highway, offering easy access to various travel routes and making it an ideal choice for road trips.
The hotel is situated in a quiet neighborhood, yet maintains close proximity to essential amenities such as restaurants, groceries, gas stations and pharmacies, all within walking distance. Additionally, it's a short drive to Port Dalhousie and other local attractions, adding to its appeal. Ample parking options right in front of the hotel further enhance the convenience for travelers with cars.
The establishment is clean, well-maintained and pet-friendly, providing a comfortable and quiet stay for guests. Friendly staff and good breakfast options contribute to a pleasant experience. Overall, this hotel offers excellent value for its convenient and central location, cleanliness and easy accessibility, making it a top pick for those visiting the Niagara region.
Breakfast
The breakfast at Hampton Inn St. Catharines Niagara receives mixed reviews but generally leans positive. Many guests appreciated the variety and quality of the offerings, noting fresh scrambled eggs, potato sides, pancakes and a well-stocked waffle station. The breakfast was often described as very good with a wide selection that included both hot and cold items and was consistently fresh and delicious. Several guests highlighted the 24-hour coffee service as an added perk.
However, some reviews pointed out that the breakfast was basic and could benefit from improvement. Concerns were raised about the use of disposable dishes, which generate a lot of waste and some found the breakfast area too small for the hotel's capacity. Despite these criticisms, many guests found the breakfast to be a satisfying and enjoyable start to their day, making it a notable feature of their stay.
Rooms
The Hampton Inn St. Catharines Niagara receives high praise for its rooms, which are frequently described as clean and comfortable. Many guests highlight the comfortable beds and pillows, contributing to a restful stay. Cleanliness is a recurring theme with numerous reviews mentioning the spotless and well-maintained nature of the accommodations. The rooms are noted for being well-appointed and modern with amenities such as blackout blinds adding to the comfort. Several guests appreciate the spaciousness of certain rooms, while others find their rooms cozy and well-equipped. The updated decor and room facilities also receive positive feedback. Overall, the hotel rooms provide a clean, comfortable and modern environment that leaves a strong impression on guests.
Beds
The beds at Hampton Inn St. Catharines Niagara have consistently received praise for their comfort with numerous guests highlighting their satisfaction. Descriptions range from comfortable to super comfy, suggesting the beds generally provide a restful experience. The cleanliness and immaculate linen of the bedding were also appreciated, adding to the overall positive sleep environment. However, there were a few mixed opinions with some guests mentioning that the beds were on the harder side or that pillows were too soft. Additionally, one guest noted that the mattress was significantly too soft for their liking and another found the beds to be a bit small. Despite these minor variations, the general consensus indicates that the hotel's beds offer a good level of comfort, perfect for unwinding after a long journey.
Cleanliness
Hampton Inn St. Catharines Niagara has garnered high praise for its impressive cleanliness. Guests consistently highlight the hotel's immaculate condition, describing it as spotlessly clean and well-maintained. The modern, newly renovated rooms and common areas make a strong impression of freshness and hygiene. Many visitors appreciate the comfortable and clean rooms, often noting that the beds are very comfortable and the bathrooms are super clean.
The cleanliness of the hotel is complemented by its convenient and central location, making it an excellent choice for travelers seeking both comfort and accessibility. Additionally, guests commend the quality of the amenities and the included breakfast, which adds to the overall positive experience.
Beyond the pristine conditions, the staff also receive accolades for their friendliness and good service, further enhancing the welcoming atmosphere. During the challenges of Covid-19, the hotel's commitment to maintaining high cleanliness standards has not gone unnoticed, reassuring guests of a safe stay.
Overall, Hampton Inn St. Catharines Niagara impresses with its spotless environments, modern updates and comfortable accommodations, creating a pleasant and worry-free stay for its guests.
Staff
At the Hampton Inn St. Catharines Niagara, the staff consistently receives high praise for their exceptional service and welcoming demeanor. Guests frequently describe the team members as friendly, helpful and incredibly attentive to their needs. The hotel staff stands out for their professionalism and pleasant interactions, making guests feel right at home from the moment they check in. Visitors particularly appreciated the efficient check-in process and the positive energy of the front desk personnel. Across various reviews, there's a clear consensus that the staff's charisma and kindness significantly enhance the overall guest experience, contributing to a clean and comfortable stay.
Pool
The reviews for the pool at the Hampton Inn St. Catharines Niagara highlight a consistently positive experience. Guests frequently enjoyed the pool, describing it as delightful and a big plus for their stay. The pool is noted for being warm, clean and well-maintained, making it a pleasant amenity for both children and adults. It has a reasonable depth with the deepest end around 4.6 feet, which caters appropriately to different swimmers. Despite the pandemic, both the pool and gym remained open and the hotel continued to offer a proper breakfast, underscoring efficient management and adherence to safety protocols. Overall, the pool is a well-received feature of the hotel, contributing to a satisfying stay for guests.
Yes, Hampton Inn St. Catharines Niagara has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hampton Inn St. Catharines Niagara.
Yes, Hampton Inn St. Catharines Niagara welcomes dogs.
No, parking facilities aren't available at Hampton Inn St. Catharines Niagara.
Yes, Hampton Inn St. Catharines Niagara has a gym.