Info
Summary of reviewsGateway Inn is lauded for its strategic location, positioned near key highways and a variety of dining and shopping options, making it convenient for travelers and families visiting the area. This accessibility to local amenities enhances the appeal of the inn as a practical stopover. The staff receive widespread acclaim for their warm and helpful demeanor, particularly at the front desk, setting a positive tone for the stay through exceptional service.
While the spacious rooms are appreciated for their comfort and quietness, there are mixed reviews regarding cleanliness. The frequent occurrence of cigarette smoke smells, inconsistent cleanliness with reports of stains and insect infestations, and outdated facilities detract from the guest experience. Although the location and staff make a positive impact, the lack of breakfast options and cleanliness issues represent notable areas for improvement. Overall, Gateway Inn offers a convenient location and friendly service, yet could benefit from enhancements in cleanliness and amenities to elevate the guest experience.
Show moreRead review summaries for all categories
Categories