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Summary of reviewsThe Marriott St. Louis Airport is highly regarded for its exceptional location, particularly its proximity to Lambert Airport, making it an ideal choice for travelers seeking convenience and a hassle-free stay. Guests frequently praise the hotel's location for easy airport access and the complimentary shuttle service, as well as its closeness to rental car lots and interstate roads, facilitating both travel and exploration in St. Louis. The quiet rooms and accommodating staff further enhance the experience, offering comfort and quiet amid the busy surroundings.
The breakfast buffet receives positive feedback for its generous variety and taste, especially the fresh fruits and excellent sausage. The dining experience is generally pleasant, supported by accommodating staff. However, there are some reservations concerning the price and service consistency, with guests suggesting the inclusion of breakfast in the cost could improve overall satisfaction.
Rooms at the Marriott St. Louis Airport offer a mixed experience but are generally appreciated for comfort and cleanliness. Guests highlight the comfortable beds with varied pillow firmness and blackout curtains that ensure restful nights. While some guests mention small rooms or outdated features, the overall property, particularly the inviting lobby area, receives positive remarks.
Cleanliness is consistently excellent, with guests noting well-maintained rooms and common areas. The staff, both at the front desk and housekeeping, are commended for their friendly service, which contributes to a welcoming and pleasant atmosphere. Despite minor inconveniences, such as a missing TV remote, the hotel provides a clean and comfortable environment.
The staff at the Marriott St. Louis Airport are frequently acknowledged for their friendly and accommodating nature, enhancing the guest experience notably. Exceptional service is often provided, with specific mentions of individuals like the Front Desk Manager, Nick, and his team, underpinning the hotel's warm atmosphere. Services such as early check-ins and efficient shuttle operations are highlights, alongside reasonably priced food and drinks offered by the bar and restaurant staff. Overall, the staff significantly contribute to making stays pleasant and memorable.
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